Growing our CRM, automating our marketing, and monitoring our review performance.

Bloom Intelligence has been a game-changer for Fork Hospitality, offering exceptional value with its powerful customer data platform, marketing automation, and reputation management tools. The customer data features give us valuable insights into guest behavior, allowing for more targeted and effective marketing strategies. The marketing automation tool has saved us time and improved engagement by streamlining our communications with customers, from promotions to follow-ups. Their reputation management tools have been instrumental in monitoring and responding to online reviews, helping us maintain a positive image. What stands out the most is the quick and supportive customer service. Ana and Pal have been fantastic, offering fast and helpful responses via chat whenever we have questions or need assistance.

The kind of data insights bloom has provided us in our lounges, we never knew we could have such information about the users. It has really changed the way we use data to transform it into decision making tools