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Fishbowl (Restaurant Marketing) Reviews & Product Details

Empowering unparalleled guest engagement with unmatched data and intelligence, we are the innovative, pioneering leaders in restaurant CRM + CDP, analytics, and strategic restaurant marketing. We recently launched Fishbowl GRM, the omni-channel marketing platform specifically crafted for restaurants. Fishbowl GRM gathers and examines all your important restaurant data and provides valuable insights for personalizing digital and in-person guest experiences. Connecting transactional, reservation and engagement data, restaurants have all the knowledge they need to succeed from a single source of truth. We optimize everything in one place, from marketing to point-of-service so restaurants can best learn habits, preferences, interactions, transactions, reservations and much more.

Seller

Fishbowl

Discussions

Fishbowl (Restaurant Marketing) Community

Languages Supported

English

Product Description

Fishbowl provides deep insights to execute data-driven decisions and personalized marketing that drive brand preference and amplify guest sales and visits.

Overview by

María Jimena Alvarez (Director of Product)

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UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

2/19/2019

"easy to use"

5/5

What do you like best about Fishbowl (Restaurant Marketing)?

I like how easy it is to build templates, save them, and go back to them for editing Review collected by and hosted on G2.com.

What do you dislike about Fishbowl (Restaurant Marketing)?

I've noticed here recently that it does not work as well using Safari as it does on other internet systems. Other than that, I really don't have anything negative to say about using FishBowl. Review collected by and hosted on G2.com.

Recommendations to others considering Fishbowl (Restaurant Marketing):

If you're looking for something that is relatively easy to use for marketing campaigns, I highly recommend. Review collected by and hosted on G2.com.

What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?

We've definitely been able to send a lot of campaigns out through fishbowl to get our customers in the door on bad weather days etc Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/3/2019

"Good for basic email marketing"

3.5/5

What do you like best about Fishbowl (Restaurant Marketing)?

It's easy for basic email designs like promotional emails and newsletters. They have a drag and drop editor. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl (Restaurant Marketing)?

They do not have many features that most email marketing platforms do these days like A/B testing or triggered campaigns. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

6/11/2019

"Easy To Use, Customized Emails"

3/5

What do you like best about Fishbowl (Restaurant Marketing)?

Fishbowl is a easy to use platform to create customized emails. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl (Restaurant Marketing)?

The system often has issues with sending test emails where you have to wait a few hours before you can get them out. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

4/16/2019

"Great user-friendly email marketing"

4/5

What do you like best about Fishbowl (Restaurant Marketing)?

Fishbowl is very user-friendly and easy to create customized emails as well as manage your email lists. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl (Restaurant Marketing)?

There is nothing that I do not like about Fishbowl so far. Review collected by and hosted on G2.com.

BS

Brenna S.

Social/Digital Brand Leader

Food & Beverages

Enterprise (> 1000 emp.)

1/29/2018

"Great partner, great services"

4/5

What do you like best about Fishbowl (Restaurant Marketing)?

The analytics are a huge help. You can see exactly who your audience is with ease. The support is great and your client success manager id always willing to make time for you Review collected by and hosted on G2.com.

What do you dislike about Fishbowl (Restaurant Marketing)?

Can be a bit tedious to use. The processes for creating mailings and uploading images is pretty time consuming, and there’s no easy way of organizing mailings or content. Review collected by and hosted on G2.com.

Recommendations to others considering Fishbowl (Restaurant Marketing):

Don’t be afraid to reach out to support to ask questions, it only helps you learn! Review collected by and hosted on G2.com.

What problems is Fishbowl (Restaurant Marketing) solving and how is that benefiting you?

We are able to reach segmented groups of consumers at the click of a button and we can analyze who is opening our emails, redeeming offers, and we can adjust our strategy from there. Review collected by and hosted on G2.com.