eCaring Reviews & Product Details

Helps with coordination of aides and consumers. Lets us know when and how long the aide has been there and got there. The help desk is easy to get in touch with. The easy way to move schedules around from day to day! Review collected by and hosted on G2.com.

The really only dislike i have is what most aides are considered about is its not always easy for them to clock in sometimes its a location issue when they are in the house. or when they show up to a consumers house and they are not home and they call the office and ask us to call and the client forgot to notify us they had an appt to go to the old system use to let them press miss visit or refuse visit they would like to know if there is a way of adding that because it happens to aides more often then you think. Review collected by and hosted on G2.com.

What I like best about eCaring is how easy it is to use. The system is well-organized and makes managing documentation and daily tasks straightforward, which helps save time and stay efficient. Review collected by and hosted on G2.com.

I don't have any major dislikes about eCaring. Occasionally there is a small learning curve with updates, but overall the system is easy to use and works well. Review collected by and hosted on G2.com.

Homemaker Services Inc (HSI) has been utilizing the eCaring platform since January 2024. The latest version of eCaring has implemented improved functionality and processes that support scheduling, billing, payroll, and tracking. Its operational efficiency provides our Coordinators, Nurses, Aides, and Office Administrators with tools that significantly make it easier for them to perform their administrative tasks. The tasks utilized by HSI include seamless Scheduling, Billing, Payroll integration, Client/Employee Tracking, as well as Data Analytics and Reporting. We are impressed at the ease with which our field staff have picked up the mobile application after only a short learning curve. With the Electronic Visit Verification (EVV) mandate looming, we are confident that our employees will adapt with ease to the visit verification process through eCaring.

Additionally, the Customer Service at eCaring has been unparallel. The support team has shown absolute professionalism and have been a pleasure to work with. No matter what problems we encounter, the support team has been there to assist us in resolving our issues. HSI feels as though our needs, concerns and suggestions are truly heard and addressed. Review collected by and hosted on G2.com.

The office functionality is not mobile friendly and some views do not work well with certain screen sizes. Review collected by and hosted on G2.com.

The user interface is very modern and clean. When you click a button or search for a name, the pages are very quick to load. Review collected by and hosted on G2.com.

They're adding on a lot of new features every month. Looking forward to seeing more advanced custom forms for case managers. Review collected by and hosted on G2.com.