# How has ShiftCare helped you manage shifts and hours for a small business?

ShiftCare has been easy to use and feels like it has everything needed to run a small business. It also made it easier to add shifts and hours. For those using it day to day, what parts of scheduling have been the biggest help for you, and is there anything you still wish was simpler?

##### Post Metadata
- Posted at: 16 days ago
- Author title: Founder, Nexa Support Co. Support Worker. Psychosocial recovery coach. Youth Worker. Mentor. Support Coordinator. 
- Net upvotes: 1


## Comments
### Comment 1

I’ve found ShiftCare really straightforward for rostering and invoicing, especially as someone non technical. I can handle my own admin without needing extra office staff, which has been a big win. I’ve also had very few issues, and when something does come up the customer service is fast and responsive so I can get back to community health care work instead of troubleshooting.

##### Comment Metadata
- Posted at: 8 days ago
- Author title: Registered Nurse/Business Owner



### Comment 2

For me, the biggest help is being able to see the whole roster on one page and drag and drop shifts when I need to swap staff to another day or client. Onboarding new clients is also straightforward, and I like having extra fields to add patient notes. I do still run into issues where drag and drop won’t work, and breaks don’t always carry through correctly when I generate invoices. The Xero integration has helped cut down admin time, but I’d love to see staff availability (not just unavailability) shown.

##### Comment Metadata
- Posted at: 9 days ago
- Author title: Admin



### Comment 3

For me, rostering has been the biggest help since it is easy to build schedules quickly, and the documentation is handy when I get stuck. One thing I still wish was simpler is having the date picked automatically when creating shifts. I also find it hard to locate old shift notes because there is no clear info on where to find them. On the plus side, invoicing has been a solid benefit for our day to day work.

##### Comment Metadata
- Posted at: 9 days ago
- Author title: Director




## Related Product
[ShiftCare](https://www.g2.com/products/shiftcare/reviews)

## Related Category
[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)

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