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Netsmartz

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69 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016

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Star Rating

61
7
1
0
0

Netsmartz Reviews

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Profile Name
Star Rating
61
7
1
0
0
CW
Chimene W.
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

CareSmartz360 Simplifies Home Care Operations with All-in-One Tools and Great Support

What stands out most about CareSmartz360 is how it helps simplify the complexity of running a home care agency. Instead of switching between different systems, most daily tasks—from caregiver scheduling and EVV to billing and payroll—can be managed in one place. This has helped improve efficiency and reduce administrative overhead. Another highlight is the customer support. Whenever I've needed assistance, the team has been easy to reach and genuinely invested in finding a solution rather than just closing a ticket. It's also encouraging to see the platform evolve through regular feature enhancements and updates.
LF
Leroy F.
08/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One Home Care Platform That Streamlines Scheduling, EVV, Billing, and Payroll

It brings all the essential home care operations into a single platform. Scheduling, EVV, billing, payroll, caregiver management, and reporting are well integrated, reducing manual work and improving operational efficiency. The customer support team is responsive and knowledgeable, and they are proactive in resolving issues and gathering feedback for future improvements. The platform is regularly updated with new features, showing a strong commitment to continuous improvement. While some advanced reports and customization options could be more intuitive, the overall functionality and reliability make it a valuable solution for home care agencies.
Amanda R.
AR
Amanda R.
06/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

CareSmartz: Simple, Customizable Portal That’s Easy to Set Up

The most helpful parts of using the CareSmartz portal as an admin user is the customization that the software allows per agency. It is very simple to set up and understand. As a caregiver, I think the best features are the simplicity of the interface.

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HQ Location:
Pittsford, US

Social

@caresmartz360

What is Netsmartz?

As home care agencies grow, managing enterprise operations becomes more complex—more caregivers, more locations, higher compliance demands, and less room for inefficiency. CareSmartz360 is an enterprise-ready, HIPAA-compliant home care software platform built to help growing and multi-location agencies manage end-to-end operations with confidence. From scheduling and EVV to billing, compliance, and workforce performance, everything works together in one connected system. By combining automation, AI-driven analytics, and real-time operational visibility, CareSmartz360 helps leadership teams reduce complexity, make smarter decisions, and strengthen caregiver retention across locations. Trusted by agencies across the U.S. and Canada, CareSmartz360 supports EVV compliance in 45+ states and meets rigorous security standards, making it a reliable platform for scale, stability, and long-term growth. 👉 Learn more: https://www.caresmartz360.com/

Details

Year Founded
2016