Generations Homecare System Reviews & Product Details

Generations Homecare System is an industry leader and a best-in-class software solution for homecare agencies worldwide. Since 2002, Generations has continuously developed innovative solutions to help homecare providers deliver the highest quality of care both efficiently and securely. Today, Generations is used by hundreds of homecare providers throughout nine international markets. Each day, nearly one hundred thousand caregivers, as well as their clients receiving care, rely on Generations. Generations Homecare System has been named by Healthcare Tech Magazine as a “Top 10 Homecare Solution Provider,” (2018 and 2019). The company was also named by Inc. as [one of the] “Fastest Growing Private Companies” (2014 and 2015) and Co-Founder Lance and Lisa Ferden were named “Entrepreneurs of the Year” (2014) by Central Michigan University Research Corporation Board of Directors. For more information and company news, visit HomecareSoftware.com/homecare-resources.

Seller

HHA eXchange

Discussions

Generations Homecare System Community

Languages Supported

English, Spanish

Overview by

Generations Homecare System

Pricing

Pricing provided by Generations Homecare System.

Standard Software and Service Pricing

$300/month

Generations Add-On | Electronic Visit Verification

$25/month Plus Visit Verification Fees

View More Pricing Information

Top-Rated Alternatives

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4.7/5(237)

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4.4/5(144)

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4.6/5(233)

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User Insights

Average based on 11 real user reviews.

G2 reviews are authentic and verified.

Here's how.

Jinky Anne B.

Payroll Coordinator

Small-Business (50 or fewer emp.)

12/6/2022

"The best minimalist Homecare system!"

5/5

What do you like best about Generations Homecare System?

When I started my training with the Homecare company, I easily picked up the process and actually loved the system. It's very easy to use and very user friendly compared to other systems. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

Honestly, I only had a hard time adding new client's information in Generations and figuring out the applicable code for rates. None so far besides that hiccup. Review collected by and hosted on G2.com.

Kandice A.

Exec. Director/ Owner

Mid-Market (51-1000 emp.)

10/17/2022

"17 years and still happy!"

5/5

What do you like best about Generations Homecare System?

We have used the system for 17 years and feel that it is very user-friendly for our employees and they are always making improvements. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

There are a few suggestions I would like to see happen shortly. Review collected by and hosted on G2.com.

Maybel G.

Office Coordinator

Small-Business (50 or fewer emp.)

7/22/2022

"Easiest Homecare system out there"

5/5

What do you like best about Generations Homecare System?

How easy it was to navigate and modify toggles to your preference. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

No invoicing system was available to ease the process. Review collected by and hosted on G2.com.

Dustin H.

YouTube

Small-Business (50 or fewer emp.)

9/28/2021

"A huge step up from over the phone logins, but definitely NOT perfect"

3.5/5

What do you like best about Generations Homecare System?

Punch in punch out is really fast, and the update response time is instant. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

If your device is connected to Android Auto when you're logged in, and you power down the connected vehicle, the entire app restarts, even logging you out Review collected by and hosted on G2.com.

Terry R.

Small-Business (50 or fewer emp.)

6/22/2021

"Has more than we have learned to use"

4.5/5

What do you like best about Generations Homecare System?

I like the pricing relative to other home care software. Generations fulfills our needs for scheduling, log-in, log-out, covid screening, care plans, tasks, invoicing, payroll, reports, etc.. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

Some parts are not intuitive for me. They do have online support that bails me out when I cannot figure out how to do something. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/18/2019

"It's a great app to have"

5/5

What do you like best about Generations Homecare System?

It helps me with my job.

It's also a great app to have. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

I don't have any dislikes about this app. Review collected by and hosted on G2.com.

Response from Generations Homecare System of Generations Homecare System

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Hello!

Thanks so much for the 5-star review. We're glad to hear that Generations is working for you.

--Team G

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/4/2018

"Awesome and easy software to use"

5/5

What do you like best about Generations Homecare System?

It keeps me organized. My schedule is easy to read. It has information I need for clients including phone numbers for emergencies. Easy to log in and navigate. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

Every once in a while it can lag but not very often. Review collected by and hosted on G2.com.

Recommendations to others considering Generations Homecare System:

It's easy to navigate. Make sure to look at everything. There is so much information available. Review collected by and hosted on G2.com.

What problems is Generations Homecare System solving and how is that benefiting you?

Schedule access. Notes for clients all in one place. Client information easy to find. Review collected by and hosted on G2.com.

Response from Generations Homecare System of Generations Homecare System

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Thanks so much for the feedback and review!

--Team G

Lindsey L.

Mid-Market (51-1000 emp.)

7/19/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Software Review for Generations"

3.5/5

What do you like best about Generations Homecare System?

The mobile application is user friendly and compliments the desktop mobile site. Also, the program itself is self-explanatory and easy to self-teach. There are an abundance of training videos available as well. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

Customer service is very difficult to get ahold of and is not helpful in resolving issues. The mobile site often times goes "offline" and is not reliable. Review collected by and hosted on G2.com.

Response from Generations Homecare System of Generations Homecare System

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Hi Lindsey,

Thank you for the feedback and review. In regards to customer service, have you tried using our Live Chat feature? Our team is standing by and ready to answer your questions!

--Team G

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/21/2019

"Mediocre Software"

3.5/5

What do you like best about Generations Homecare System?

This software is user friendly. It is very self explanatory. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

Didn't have all of the bells and whistles of the other scheduling software Review collected by and hosted on G2.com.

Response from Generations Homecare System of Generations Homecare System

edit

Hello,

Thank you for taking the time to leave us your feedback. We're glad to hear that you find our software intuitive! Would you be open to sharing more details about the functionality you're looking for? We can be reached at info@homecaresoftware.com.

Thanks!

--Team G

Ashley Y.

Executive Assistant

Individual & Family Services

Mid-Market (51-1000 emp.)

1/9/2018

"Not a bad system"

3.5/5

What do you like best about Generations Homecare System?

I like that all the client and employee profiles are all in one system with the scheduling program. Review collected by and hosted on G2.com.

What do you dislike about Generations Homecare System?

The schedule is very difficult to read and understand Review collected by and hosted on G2.com.

Response from Generations Homecare System of Generations Homecare System

edit

Hi Ashley,

Thank you for the review and feedback. Please let keep in touch, as we're always working to perfect the software and feedback like yours makes that possible.

--Team G