Holly by Nimblr.ai
Holly AI Operator: AI Receptionist & Patient Scheduling Platform Built for Healthcare Providers Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information early ● Release unpaid appointments automatically Guaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider. Free Pilot Available: Go Live in Days ● No apps to manage ● No staff training ● Seamless patient adoption Frequently Asked Questions About Holly AI: 1. How long does it take to implement Holly AI? Most practices go live in under one week, with implementation taking 2 to 5 hours. With no apps to install, adoption for both patients and staff is seamless and requires no training. 2. Is Holly AI HIPAA and SOC 2 compliant? Yes. Holly AI is HIPAA-compliant and meets SOC 2 standards. Both Holly AI and our integration partners follow strict federal requirements to protect patient data. 3. Do my patients need to download an app or log in to use Holly AI? No. Patients never need to download an app or log into a portal. Holly AI communicates through the channels they already use: phone, SMS, and web, driving patient reach rates averaging 99%. 4. How is Holly AI’s performance tracked and reported? You can track basic metrics in your Holly AI Dashboard. You will also receive regular performance reports by email from our Customer Success Team, with insights into Holly AI’s impact and return on investment. 5. How does Holly AI’s pricing model work? Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers. 6. Is there a way to try Holly AI for free? Yes, we offer a free pilot. Our team provides a custom return on investment and impact analysis, connects Holly AI to your EHR and phone tree, and configures workflows for live patient testing. Afterward, you can measure results, gather feedback, and decide confidently. 7. Does Holly AI support my specific EHR system? Holly AI integrates with the vast majority of EHRs, including Athenahealth, DrChrono, AdvancedMD, and ModMed. We expand our native integrations every month. If your specific EHR is not listed, reach out to our team for a custom integration tailored to your needs.
Average Rating: 4.8/5.0
Total Reviews: 7
How Do G2 Users Rate Holly by Nimblr.ai?
- Workflow Management: 9.2/10 (Category avg: 8.9/10)
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
- Patient Satisfaction Management: 8.9/10 (Category avg: 8.5/10)
- Patient Communications: 9.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Holly by Nimblr.ai?
- Seller: Nimblr.ai
- Year Founded: 2016
- HQ Location: Santa Monica, US
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Twitter: @nimblr_ai
147 Twitter followers -
LinkedIn® Page: www.linkedin.com
15 employees on LinkedIn®
Who Uses This Product?
- Company Size: 86% Small, 14% Medium
What Do G2 Reviewers Say About Holly by Nimblr.ai?
AI-generated summary from verified user reviews
Pros
- Users find the appointment scheduling of Holly enhances efficiency and reduces cancellations effectively in their practices.
- Users value the efficient patient scheduling provided by Holly, noting improvements in practice management and reduced cancellations.
- Users love the booking ease of Holly by Nimblr.ai, making patient scheduling straightforward and efficient.
- Users appreciate the communication efficiency of Holly, allowing for quick, friendly responses without burdening staff.
- Users value the friendly and helpful support provided by Holly, streamlining patient interactions efficiently.
Cons
- Users find the access limitations of Holly frustrating, as it restricts message broadcasts to just 250 recipients.
- Users face challenges with the inability to hide full dates, complicating the scheduling process significantly.
- Users are disappointed with the limited features of Holly, especially regarding recipient limits and scheduling options.
- Users find the limited broadcasting options of Holly restrictive, desiring larger recipient limits and scheduling capabilities.
- Users desire a broader recipient limit for broadcasts and scheduling options for future messages in Holly.
What Are Recent G2 Reviews of Holly by Nimblr.ai?
"Holly’s Conversational AI Delivers Friendly, Efficient Patient Support"
Rating: 5.0/5.0 stars
— kathleen d.
Rating: 5.0/5.0 stars
— Andy W.
