Press Ganey
- 3 profiles
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All Products & Services
Doctor.com is a marketing automation and reputation management platform for doctors.
PATIENT EXPERIENCE: We are the largest healthcare-centric patient experience survey vendor with the expertise and technology to help healthcare organizations utilize their data to drive strategic organizational change. With customizable surveys, real-time service recovery, a comprehensive rounding platform, and AI-driven comment analytics, no one else is more equipped to help organizations improve the patient experience by reducing patient suffering. FEATURES AND FUNCTIONALITIES: They can collect real-time patient feedback, identify patient problems, and deliver higher-quality care with a rounding platform built for patients and staff. We can help them understand the “why” behind consumer behavior using our AI-driven comment analytic technology that automatically analyzes patient comments from all channels and organizes them into meaningful dashboards and reports. MAIN VALUE: To partner with a healthcare-centric patient experience survey vendor with decades of experience and the expertise to help them utilize their survey results and guide them through strategic organizational change. We provide them with customizable surveys with the data and thought leadership to help them create the most optimal surveys for their organization. POSITION: Our thought leadership, healthcare-centric approach, and premier benchmarking capabilities set us apart from our competitors who are either more agnostic or take a more self-service approach to their products rather than hands-on guidance
Platform to improve patient experience.
Press Ganey Reviews
Verified User in Hospital & Health Care
Understand organisation's reputation
Deborah N.
Owner and Orthodontist at New Smiles Orthodontics; and part-time Clinical Assistant ProfessorOver priced for what you get!
Crystal G.
Press Ganey
About
What is Press Ganey?
Press Ganey is a service provider of patient experience measurement, performance analytics, and advisory services for healthcare organizations. Founded in 1985, the company is renowned for its innovative solutions that help healthcare providers improve the safety, quality, and experience of care. Press Ganey's services include patient and employee engagement surveys, consulting on clinical and operational performance, and advanced analytics tools. Their comprehensive approach aids hospitals and medical practices in enhancing patient satisfaction and outcomes while promoting organizational efficiency.
