After using the software for treatment management, this reviewer finds it effective due to its quick log-in service and easy access to telehealth. They would like to see additional features such as invoicing and appointment summaries.
View Full ReviewMyCarePlan is an easy way to engage in patients who are tech savvy. I recommend it to my younger patients because it makes everything much smoother with communication and it has scheduling messaging and even bill payments for outstanding balance. Review collected by and hosted on G2.com.
I find that many of my patients of the older demographic or those who are not tech savvy just struggle with getting things off the ground for the app. Making and account and confirming seems to have them giving up at early points. Additionally, they complaint that there are glitches and the app does not work at all. Review collected by and hosted on G2.com.
The site is fairly user friendly, and is easy to navigate. Most of the tabs are located at the top and easy to be seen easily. Review collected by and hosted on G2.com.
The color scheme is boring and is not exciting to look at. It may be different for other companies, but the one I use is mostly just a white screen and very little color. Review collected by and hosted on G2.com.
I like the simple and straight to the point of the website. It doesn't have a lot of extras but sometimes that can be a good thing. Review collected by and hosted on G2.com.
MyCarePlan though straight to the point can lack support to help navigate. It can seem a little distant and lack customer support. Review collected by and hosted on G2.com.
It provides a preventive care plan and keeps us updated with automatic reminders. Review collected by and hosted on G2.com.
Sometimes mobile app is not responding properly, it would be great if it works fully in mobile app as well. Review collected by and hosted on G2.com.
All relative information is accessible in one place. You can easily move around the screens to gain access to whatever you are currently looking for at this particular time. Review collected by and hosted on G2.com.
The most cumbersome thing is not specific to this but in general these days which is to remember what your account name, id, and password is in order to access your account. Review collected by and hosted on G2.com.
Readily available on PlayStore. Virtual visits add convenience to the user. Review collected by and hosted on G2.com.
No option to write email. A little confusing interface and UI. Review collected by and hosted on G2.com.
I like that my care plan helps me with the care that I need and planning it Review collected by and hosted on G2.com.
I don't dislike anything, its great! will use again Review collected by and hosted on G2.com.
I love that I can pay my copay from home Review collected by and hosted on G2.com.
The app can be a little slow at times which can be annoying Review collected by and hosted on G2.com.
Data safety starts with understanding how developers collect and share your data. Review collected by and hosted on G2.com.
Easy to install but confusing logon for first time. This app does not work at all. I even tried reinstalling it, no good. Will not even open, keeps saying it can't connect to the server. Review collected by and hosted on G2.com.
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