# Best Order Management Software - Page 6

  *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)*

   **Order Management software (OMS)** is designed to facilitate and automate the order fulfillment process, reducing the time in the order-to-cash cycle and improving order processing efficiency for suppliers and wholesalers.

Order Management software lets business users easily enter and convert orders or quotes, maintain a visual on stock levels, search and identify trends from past invoices, verify shipping preferences, and modify pricing all from within a single system.

Order Management products often integrate with [Billing software](https://www.g2.com/categories/billing), and will occasionally overlap in functionalities. Order Management products may also integrate with [CRM software](https://www.g2.com/categories/crm) and [Subscription Management software](https://www.g2.com/categories/subscription-management) depending on the product or service being offered and the number of customers for which the user needs to maintain records.

To qualify for inclusion in the [Best Order Management Software](https://learn.g2.com/best-order-management-software) category, a product must:

- Provide real-time inventory availability and stock levels
- Allow order fulfillment by entering and converting orders or quotes
- Update shipping preferences, such as carriers, rates, and insurance options
- Track orders from quotes to pickup and invoicing to delivery




  
## How Many Order Management Software Products Does G2 Track?
**Total Products under this Category:** 383

### Category Stats (May 2026)
- **Average Rating**: 4.34/5
- **New Reviews This Quarter**: 80
- **Buyer Segments**: Small-Business 59% │ Mid-Market 35% │ Enterprise 7%
- **Top Trending Product**: Zenventory (+0.292)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Order Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,900+ Authentic Reviews
- 383+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Order Management Software Is Best for Your Use Case?

- **Leader:** [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
- **Highest Performer:** [Orderwerks](https://www.g2.com/products/orderwerks/reviews)
- **Easiest to Use:** [Increff WMS](https://www.g2.com/products/increff-wms/reviews)
- **Top Trending:** [Unicommerce](https://www.g2.com/products/unicommerce/reviews)
- **Best Free Software:** [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

  
---

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Solid Commerce is a cloud-based multi-channel operations platform designed to assist users in managing their entire eCommerce operations seamlessly. This solution unifies critical components such as product content, inventory, pricing, orders, and fulfillment across various marketplaces and storefronts, including Amazon, eBay, Walmart, and popular eCommerce platforms like Shopify, BigCommerce, and WooCommerce. By consolidating these functions into one platform, Solid Commerce eliminates the need for disparate tools, allowing teams to efficiently create and optimize listings, synchronize stock levels in near real-time, intelligently route orders, and monitor performance through specialized dashboards. The target audience for Solid Commerce primarily includes retailers, brands, and distributors who sell across multiple channels, often managing a substantial number of SKUs. These users benefit from the platform's ability to handle catalog complexity and scale, accommodating variations, parent-child relationships, and bulk operations. Solid Commerce is particularly advantageous for those looking to streamline their eCommerce processes, reduce manual labor, and enhance their overall operational efficiency. The platform is designed to support businesses ranging from those with a few channels to those operating on ten or more, making it versatile for various eCommerce needs. Key features of Solid Commerce include its innovative “multi-agent” approach to practical AI, which enhances productivity and accuracy. The QuickListGenie feature accelerates the listing creation process by converting product data into channel-compliant formats, while a column/attribute mapper simplifies the normalization of catalog data from various sources. Additionally, the AutoReply Agent assists in managing routine buyer inquiries, significantly reducing response times while maintaining compliance with company policies. These features are integrated into daily workflows, enabling teams to work more efficiently and with fewer errors. Solid Commerce also offers comprehensive capabilities that span the entire operations lifecycle. Merchants can centralize their catalogs, publish updates across all channels using templates and bulk edits, and enforce pricing strategies with dynamic, channel-specific rules. Inventory management is streamlined through configurable routing options and integrated label generation. The platform’s analytics tools provide insights into catalog health, pricing trends, and listing exceptions, empowering teams to make informed decisions about their operations. Furthermore, open APIs and webhooks facilitate easy integration with other systems, such as ERPs and accounting tools, allowing for customized workflows. Implementation of Solid Commerce is supported by onboarding specialists who assist users in normalizing data and setting up priority channels efficiently. The platform operates on Microsoft Azure, ensuring robust security and role-based access controls. With various support options, including in-app chat and a comprehensive knowledge base, users can receive assistance tailored to their needs. Solid Commerce ultimately serves as a single source of operational truth, providing a pragmatic layer of AI that helps eCommerce teams scale confidently and profitably.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=136&secure%5Bdisplayable_resource_id%5D=136&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=136&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8384&secure%5Bresource_id%5D=136&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Forder-management%3Fpage%3D13&secure%5Btoken%5D=47d027274f03f563f688c6d23bba1a8b99c1ee77844ce28ba8317bc421af1a4d&secure%5Burl%5D=https%3A%2F%2Fsolidcommerce.com%2F&secure%5Burl_type%5D=custom_url)

---

  ## What Are the Top-Rated Order Management Software Products in 2026?
### 1. [E-Commerce CRM Software](https://www.g2.com/products/e-commerce-crm-software/reviews)
  Our CRM platform built for e-commerce sellers. From order, return, and warehouse management to payment reconciliation, product database (PIM), customer support, analytics, and ads — all modules come together in one system. With real-time inventory sync, geo-based dashboards, FBA control, and ERP-ready accounting, Ease Commerce has built a repo with over 2K brands, scaling their operations seamlessly. Whether you’re a fast-growing online brand, startup or a multi-channel seller, Ease Commerce centralizes your backend so you can focus on growth, not firefighting. Key Features: Order, Return & Warehouse Management Product Database Management (PIM) with content collaboration Automated Payment Reconciliation & ERP integration Geo-based & advanced operational dashboards Amazon FBA inventory control with low-stock alerts Centralized customer support system (social + marketplace queries) Task management for teams & accountability


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate E-Commerce CRM Software?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind E-Commerce CRM Software?**

- **Seller:** [Ease Commerce Technologies](https://www.g2.com/sellers/ease-commerce-technologies)
- **Year Founded:** 2022
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/easecommercetechnologies/ (21 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Mid-Market, 33% Small-Business


#### What Are E-Commerce CRM Software's Pros and Cons?

**Pros:**

- Inventory Management (3 reviews)
- Stock Management (3 reviews)
- Tracking (3 reviews)
- Easy Tracking (2 reviews)
- Order Management (2 reviews)

**Cons:**

- Inadequate Reporting (3 reviews)
- Complexity (2 reviews)
- Complex Usability (2 reviews)
- Difficult Learning (2 reviews)
- Difficult Navigation (2 reviews)

### 2. [erplain](https://www.g2.com/products/erplain/reviews)
  erplain is a web-based, integrated solution to manage your customers, sales and inventory.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate erplain?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind erplain?**

- **Seller:** [Edouard Gabaudan](https://www.g2.com/sellers/edouard-gabaudan)
- **HQ Location:** Grenoble, FR
- **Twitter:** @erplainapp (191 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5282551 (18 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 3. [GoBOLT](https://www.g2.com/products/gobolt/reviews)
  GoBOLT is a tech-logistics company operating in Line Haul & Short Haul Trucking, creating value through dis-intermediation, increased asset utilization and extensive use of technology. We are building a next generation logistics platform with disruptive operating models, simple yet scalable processes & digitization at its core


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate GoBOLT?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 1.7/10 (Category avg: 8.6/10)
- **Stock Levels:** 1.7/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10)

**Who Is the Company Behind GoBOLT?**

- **Seller:** [GoBOLT](https://www.g2.com/sellers/gobolt)
- **Year Founded:** 2015
- **HQ Location:** Gurugram, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/gobolt (155 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


#### What Are GoBOLT's Pros and Cons?

**Pros:**

- Business Growth (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Innovation (1 reviews)
- One-Stop Solution (1 reviews)

**Cons:**

- Customization Issues (1 reviews)
- Difficult Customization (1 reviews)
- Inefficiency (1 reviews)
- Limited Customization (1 reviews)
- Poor Customization (1 reviews)

### 4. [GOFRUGAL ManageEasy](https://www.g2.com/products/gofrugal-manageeasy/reviews)
  GOFRUGAL ManageEasy, a comprehensive distribution management software for single and chain businesses, is designed for stockists, super stockists, wholesalers, dealers, and distributors. With modules like Order management, Price management, Accounting (Credits & Receivables), Offer and scheme management, Inventory control, and Stock returns management, GOFRUGAL ManageEasy helps you to take complete control of your everyday business operations. Real-time monitoring, live reconciliation, instant mismatch reports are available at your fingertips to increase overall productivity and save valuable money and resources.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate GOFRUGAL ManageEasy?**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind GOFRUGAL ManageEasy?**

- **Seller:** [GOFRUGAL](https://www.g2.com/sellers/gofrugal)
- **Year Founded:** 2004
- **HQ Location:** Chennai, Tamil Nadu
- **Twitter:** @GOFRUGALTech (1,715 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gofrugal/ (296 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Small-Business


### 5. [IBM Sterling Intelligent Promising](https://www.g2.com/products/ibm-sterling-intelligent-promising/reviews)
  IBM Sterling® Intelligent Promising is a comprehensive solution designed to enhance the retail shopping experience by providing accurate, real-time delivery promises and optimizing order fulfillment processes. By integrating advanced inventory visibility with sophisticated fulfillment decision-making, it enables retailers to offer customers greater certainty, choice, and transparency throughout their buying journey. This approach not only improves digital conversion rates and in-store sales but also increases omnichannel profitability by reducing inventory costs and optimizing shipping decisions. Key Features and Functionality: - Promising: Enhances retail conversion rates and reduces shopping cart abandonment by delivering precise delivery estimates across all customer touchpoints, including product listing pages, product detail pages, and during checkout. - Inventory Visibility: Provides real-time, enterprise-wide inventory views, enabling retailers to dynamically manage stock levels and reduce order cancellations. - Fulfillment Optimization: Balances predefined business rules with actual cost drivers to make optimal fulfillment decisions, optimizing across thousands of permutations in milliseconds. - Artificial Intelligence Integration: Utilizes AI-powered sales and demand data to recommend sourcing decisions based on customer preferences or cost efficiencies. - Omnichannel Profitability: Drives higher conversions and in-store sales by offering accurate promise dates, diverse delivery or pickup options, and upselling related products, while intelligently reducing markdowns and stockouts through machine learning. Primary Value and User Solutions: IBM Sterling Intelligent Promising addresses the critical need for retailers to build and maintain customer trust by ensuring reliable and transparent delivery commitments. By providing accurate delivery estimates and real-time inventory visibility, it enhances the customer experience, leading to increased loyalty and higher conversion rates. For retailers, the solution optimizes inventory management and fulfillment processes, resulting in reduced operational costs and improved profitability. By leveraging AI and machine learning, it enables businesses to make data-driven decisions that align with customer expectations and business objectives, ultimately fostering a more efficient and responsive supply chain.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate IBM Sterling Intelligent Promising?**

- **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind IBM Sterling Intelligent Promising?**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity (74,796 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)
- **Ownership:** SWX:IBM

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 6. [IZBERG](https://www.g2.com/products/izberg/reviews)
  Briefly, IZBERG provides the most advanced Marketplace platform on the market, allowing mid-size and large companies to increase their revenues, lower their costs, and offer an outstanding shopping experience to their customers.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate IZBERG?**

- **Flow Of Goods:** 6.7/10 (Category avg: 8.6/10)
- **Stock Levels:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind IZBERG?**

- **Seller:** [IZBERG](https://www.g2.com/sellers/izberg)
- **Year Founded:** 2014
- **HQ Location:** Levallois-Perret, FR
- **Twitter:** @IZBERG_MP (1,671 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2525286 (14 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Mid-Market, 33% Small-Business


#### What Are IZBERG's Pros and Cons?

**Pros:**

- Asset Management (2 reviews)
- Business Growth (2 reviews)
- E-commerce Services (2 reviews)
- Features (1 reviews)
- Online Sales (1 reviews)

**Cons:**

- Data Inaccuracy (1 reviews)
- Data Management (1 reviews)
- Inefficient Workflow (1 reviews)
- Integration Challenges (1 reviews)
- Integration Issues (1 reviews)

### 7. [Koble ERP](https://www.g2.com/products/koble-erp/reviews)
  EBMS is ERP software designed for businesses that manage complex inventory and need dependable tools to keep daily operations running smoothly. Manufacturers, distributors, and job-shops companies use EBMS as the system that ties their work together. Inventory stays accurate, purchasing stays organized, production stays on schedule, and accounting stays connected to what is actually happening on the floor. Real-time inventory tracking helps prevent costly surprises. Strong costing and clean financials give leaders confidence in their numbers. Purchasing tools support better decisions about when to buy and how much to keep on hand. Work orders, scheduling, and job costing bring clarity to production and make it easier for teams to stay aligned. Customer orders, vendor information, and internal communication all live in the same system, which keeps everyone on the same page without chasing spreadsheets. Businesses choose EBMS because it’s built for real-world operations. It’s practical, reliable, and able to grow alongside a company as processes become more sophisticated. Instead of adding complexity, EBMS reduces it. And with hands-on onboarding and support from Koble Systems, customers gain a partner who understands their industry and helps them get the most out of their tools. EBMS is used by small and mid-sized manufacturers, distributors, truck up-fitters, building supply companies, hydraulic shops, and other inventory-heavy operations that depend on accurate data and predictable workflows to serve their customers well.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 8
**How Do G2 Users Rate Koble ERP?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Koble ERP?**

- **Seller:** [Koble](https://www.g2.com/sellers/koble-b51420cd-ae80-4e57-89b5-b629cb9d61c7)
- **Year Founded:** 1989
- **HQ Location:** Lancaster, PA
- **Twitter:** @koblesystems (78 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eagle-business-software (55 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 56% Mid-Market, 44% Small-Business


### 8. [Linker](https://www.g2.com/products/linker/reviews)
  Linker Cloud is Europe's #1 platform for all logistics solutios. We simplify logistics operations and reduce operations cost by \>30% for ecommerce and omni-channel retailers with over 100+ integrations. Our mission is to make logistics easy, period. We enable you to scale by consolidating sales data across online channels, such as Amazon, eBay, Shopify and Prestashop and integrating with solution providers from ERP, IMS, WMS, 3PLs, carriers and couriers. The whole fulfilment flow is streamlined and automated. Linker is here to support your growth from scale up to enterprises, throughout every stage of your success journey. Contact us now and quote LINKER20 to get 20% off. - 10m orders processed annually - 32% cost saved - 99.7% shipping accuracy - 100+ ecommerce integrations


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Linker?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 8.3/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Linker?**

- **Seller:** [Linker](https://www.g2.com/sellers/linker)
- **Year Founded:** 2017
- **HQ Location:** Warszawa, PL
- **LinkedIn® Page:** https://www.linkedin.com/company/linker-cloud (22 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Linker's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Customer Experience (1 reviews)
- Customer Support (1 reviews)
- Easy Integrations (1 reviews)
- Helpful (1 reviews)

**Cons:**

- Poor Interface Design (1 reviews)
- Poor UI (1 reviews)
- UI Problems (1 reviews)

### 9. [Maginus OMS](https://www.g2.com/products/maginus-oms/reviews)
  Maginus OMS supports strategy of wholesale and direct commerce organizations, providing integrated call center, eCommerce, order orchestration and fulfillment functionalities.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Maginus OMS?**

- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Maginus OMS?**

- **Seller:** [Maginus Software](https://www.g2.com/sellers/maginus-software)
- **Year Founded:** 1991
- **HQ Location:** Manchester, GB
- **Twitter:** @Maginus (1,006 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/maginus (36 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 10. [Order Circle](https://www.g2.com/products/order-circle/reviews)
  OrderCircle is elegant e-commerce for B2B commerce - we're bringing the same all-digital experience that B2C shoppers expect to wholesale transactions. No more phone orders, faxes, or emailed forms.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Order Circle?**

- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Order Circle?**

- **Seller:** [Order Circle](https://www.g2.com/sellers/order-circle)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, US
- **Twitter:** @OrderCircle (179 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ordercircle (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 11. [OrderMS](https://www.g2.com/products/orderms/reviews)
  OrderMS is a cloud-based Order Management System designed to help online retailers and small to medium-sized businesses manage their orders and inventory seamlessly. With OrderMS, you can effortlessly add and manage multiple warehouses or stores, ensuring your stock operations are always optimized and under control. One of the key features of OrderMS is its seamless integration with leading e-commerce platforms such as Shopify, WooCommerce, and more. This automatic synchronization keeps your sales channels continuously updated in real-time, eliminating the need for manual updates and significantly reducing errors. From tracking inventory levels to processing orders and managing returns, OrderMS handles everything, allowing you to focus on scaling your business. Our system's multi-warehouse management capability is designed to cater to businesses of all sizes, providing the flexibility to manage multiple storage locations with ease. This is particularly beneficial for businesses with a broad geographical presence or those planning to expand. OrderMS also offers powerful analytics and reporting tools, giving you valuable insights into your inventory turnover, sales trends, and overall performance. These insights enable you to make data-driven decisions, improve your forecasting accuracy, and boost profitability. Designed with user-friendliness in mind, OrderMS features a customizable interface that can be tailored to fit your specific needs, ensuring a smooth integration with your existing workflows. Experience the next level of order and inventory management with OrderMS, and watch your business thrive with streamlined operations and improved efficiency.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate OrderMS?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind OrderMS?**

- **Seller:** [Order MS](https://www.g2.com/sellers/order-ms)
- **Year Founded:** 2019
- **HQ Location:** Burlington, US
- **LinkedIn® Page:** https://www.linkedin.com/company/orderms (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


#### What Are OrderMS's Pros and Cons?

**Pros:**

- Customization (1 reviews)
- Ease of Use (1 reviews)
- Integrations (1 reviews)
- Inventory Management (1 reviews)
- Order Management (1 reviews)


### 12. [Pooraa](https://www.g2.com/products/pooraa/reviews)
  Pooraa brings to you a simple & easy-to-use system that helps you manage your business better while offering a world-class ordering experience to your customers. It makes your team more productive, save money & reduce people dependence


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Pooraa?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 9.2/10 (Category avg: 8.6/10)
- **Stock Levels:** 9.2/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.7/10 (Category avg: 10/10)

**Who Is the Company Behind Pooraa?**

- **Seller:** [Pooraa](https://www.g2.com/sellers/pooraa)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/pooraa-order-management-system/about/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 13. [SellerIntegrate](https://www.g2.com/products/sellerintegrate/reviews)
  Add Wholesale ordering to your business with minimal effort. Wholesale customers can login themselves and place orders instantly rather than placing them over the phone or via fax or email. Your customers can leave a credit card on file, and SellerIntegrate will handle charging it either upfront or when their order ships.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate SellerIntegrate?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 6.7/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind SellerIntegrate?**

- **Seller:** [SellerIntegrate](https://www.g2.com/sellers/sellerintegrate)
- **HQ Location:** Portland, OR
- **Twitter:** @SellerIntegrate (21 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 14. [Shopaccino](https://www.g2.com/products/shopaccino/reviews)
  User-friendly e-commerce software platform with mobile app. Merchants can create their website and sell products to B2C and B2B (both) customers. API integrated with all major payment gateways and shipping companies. Having marketing tools like: automated mailer to abandoned order, reward point system to engage customers, persistent cart, automatic currency based on customer location, etc.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 33
**How Do G2 Users Rate Shopaccino?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Shopaccino?**

- **Seller:** [I Solution Microsystems](https://www.g2.com/sellers/i-solution-microsystems)
- **Year Founded:** 2004
- **HQ Location:** Rajasthan, India
- **Twitter:** @isolutiontweet (119 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3037100/ (11 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Apparel & Fashion
  - **Company Size:** 82% Small-Business, 12% Mid-Market


#### What Are Shopaccino's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Setup Ease (3 reviews)
- Easy Integration (2 reviews)
- Easy Integrations (2 reviews)
- Features (2 reviews)

**Cons:**

- Limitations (2 reviews)
- Missing Features (2 reviews)
- Data Management (1 reviews)
- Expensive (1 reviews)
- Inadequate Tracking (1 reviews)

### 15. [Tall Emu CRM](https://www.g2.com/products/tall-emu-tall-emu-crm/reviews)
  Tall Emu CRM is a comprehensive customer relationship management (CRM) software system designed to streamline business operations and enhance customer interactions. Tall Emu CRM offers a wide range of features and benefits tailored to meet the needs of businesses across various industries. Contact Management: Tall Emu CRM allows businesses to effectively manage their contacts, including customers, leads, and vendors, in one centralised platform. Users can easily access contact information, communication history, and interactions. Sales Automation: The CRM offers robust sales automation tools, such as lead management, opportunity tracking, and sales forecasting. This helps sales teams prioritise leads, track sales pipelines, and identify opportunities for growth. Marketing Automation: Tall Emu CRM enables businesses to automate marketing campaigns, including email marketing, social media integration, and lead nurturing. Users can create personalised marketing strategies to engage customers and drive conversions. Customer Service: With built-in customer service features, businesses can efficiently manage customer inquiries, support tickets, and service requests. The CRM provides a unified platform for resolving issues and delivering exceptional customer support. Benefits: Improved Efficiency: Tall Emu CRM streamlines business processes, automates repetitive tasks, and eliminates manual data entry, resulting in improved efficiency and productivity. Seamless integrations with MYOB and Xero accounting software means no double entry and reduced chance of errors. Enhanced Customer Relationships: By centralizing customer data and interactions, businesses can deliver personalised experiences, build stronger relationships, and increase customer satisfaction. Increased Sales Revenue: The CRM's sales automation capabilities help sales teams prioritize leads, close deals faster, and maximize revenue opportunities, leading to increased sales performance. Effective Marketing Campaigns: Tall Emu CRM empowers businesses to create targeted marketing campaigns, track campaign performance, and measure ROI, resulting in more effective marketing strategies and higher conversion rates.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 9
**How Do G2 Users Rate Tall Emu CRM?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Flow Of Goods:** 10.0/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Tall Emu CRM?**

- **Seller:** [Tall Emu](https://www.g2.com/sellers/tall-emu)
- **Year Founded:** 2002
- **HQ Location:** Sydenham, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/tall-emu/ (8 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 22% Mid-Market


#### What Are Tall Emu CRM's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Customer Support (2 reviews)
- Customer Management (1 reviews)
- Ease of Learning (1 reviews)
- Easy Access (1 reviews)

**Cons:**

- CRM Limitations (1 reviews)
- Difficult Customization (1 reviews)
- Feature Issues (1 reviews)
- Integration Issues (1 reviews)
- Limited Automation (1 reviews)

### 16. [Threecolts Multichannel Pro](https://www.g2.com/products/threecolts-multichannel-pro/reviews)
  Multichannel Pro is an all-in-one ecommerce operations platform that helps retailers sell effortlessly across multiple online marketplaces. It centralizes product listings, order management, and customer service into one system, eliminating the chaos of managing different platforms separately. Designed for mid-market and enterprise retailers, Multichannel Pro simplifies selling across Amazon, Walmart, eBay, TikTok Shop, Temu, and more than 100 other marketplaces. Businesses using Multichannel Pro reduce software costs by 30%, respond to customer inquiries four times faster, and nearly eliminate fulfillment errors. What you can do with Multichannel Pro: • Manage product listings in one place. - Update once and sync across more than 100 marketplaces automatically. • Process orders from all platforms in a single dashboard. - Track, manage, and fulfill with near real-time inventory updates. • Deliver faster, better customer service. - Get full order visibility across all sales channels to resolve issues quickly. • Scale without adding complexity. - Easily handle massive product catalogs with bulk processing tools. • Expand to new marketplaces effortlessly. - Be among the first to sell on emerging platforms like TikTok Shop and Temu. Key benefits: • 99% fulfillment accuracy through automated routing that prevents shipping mistakes. • 30% lower software costs by consolidating multiple platforms into one. • 4X faster customer response times with unified order context. • 100,000 or more product listings live in hours instead of weeks. • 100-300% revenue growth potential when expanding to new marketplaces. For businesses juggling multiple online stores, Multichannel Pro turns marketplace complexity into a competitive advantage by streamlining operations so you can focus on growth.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 12
**How Do G2 Users Rate Threecolts Multichannel Pro?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 9.2/10 (Category avg: 10/10)

**Who Is the Company Behind Threecolts Multichannel Pro?**

- **Seller:** [Threecolts](https://www.g2.com/sellers/threecolts)
- **Year Founded:** 2021
- **HQ Location:** London, UK
- **Twitter:** @threecolts_com (334 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/threecolts (336 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


#### What Are Threecolts Multichannel Pro's Pros and Cons?

**Pros:**

- Customer Support (6 reviews)
- Ease of Use (4 reviews)
- Integrations (3 reviews)
- Easy Integrations (2 reviews)
- Features (2 reviews)

**Cons:**

- Interface Issues (1 reviews)
- Steep Learning Curve (1 reviews)

### 17. [viax](https://www.g2.com/products/viax/reviews)
  Reimagining Enterprise Commerce for Manufacturers and Distributors A holistic and fully-integrated commerce cloud built to handle the complex needs of modern B2B and D2C business.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2

**Who Is the Company Behind viax?**

- **Seller:** [viax](https://www.g2.com/sellers/viax)
- **Year Founded:** 2019
- **HQ Location:** Ridgewood, US
- **LinkedIn® Page:** https://www.linkedin.com/company/viax-io (33 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 18. [XRP WOM](https://www.g2.com/products/xrp-wom/reviews)
  XRP WOM (Web Order Management) is a cloud-based platform developed to automated the ordering process in an efficient and cost-effective manner. XRP WOM provides real-time order information exchange and status visibility between internal and external entities.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate XRP WOM?**

- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind XRP WOM?**

- **Seller:** [Meadewillis](https://www.g2.com/sellers/meadewillis)
- **Year Founded:** 1995
- **HQ Location:** Montreal, CA
- **Twitter:** @mwoperations (154 Twitter followers)
- **LinkedIn® Page:** https://ca.linkedin.com/company/meade-willis (25 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 19. [Acutrack Fulfillment](https://www.g2.com/products/acutrack-fulfillment/reviews)
  Acutrack offers complete fulfillment distribution center services for packing & shipping for products with minimal inventory commitments.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Acutrack Fulfillment?**

- **Flow Of Goods:** 6.7/10 (Category avg: 8.6/10)
- **Stock Levels:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Acutrack Fulfillment?**

- **Seller:** [Acutrack](https://www.g2.com/sellers/acutrack)
- **Year Founded:** 1992
- **HQ Location:** Livermore, US
- **LinkedIn® Page:** https://www.linkedin.com/company/acutrack-inc./ (41 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 20. [Adpoint](https://www.g2.com/products/chartbeat-adpoint/reviews)
  Adpoint is a cloud-based media sales solution that doesn’t require a complex IT infrastructure to deploy and maintain. Adpoint’s agile, web-based infrastructure enables our customers to adopt new functionality as it’s released (every six weeks), ensuring a future-proofed solution that keeps our customers ahead of the ever-evolving modern media market. Adpoint's core functionality covers media sales from lead to cash, with four core systems in one: CRM, order management, finance, and analytics. Use all four or integrate seamlessly with your existing systems.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3

**Who Is the Company Behind Adpoint?**

- **Seller:** [Chartbeat](https://www.g2.com/sellers/chartbeat)
- **Year Founded:** 2009
- **HQ Location:** New York, NY
- **Twitter:** @Chartbeat (24,208 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1004390/ (133 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 21. [Almyta Control System](https://www.g2.com/products/almyta-control-system/reviews)
  Almyta Control Systems helps with third party logistics, manufacturing, kitting, inventory auto-replenishment, need work orders, and bill of materials.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Almyta Control System?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Almyta Control System?**

- **Seller:** [Almyta Systems](https://www.g2.com/sellers/almyta-systems)
- **HQ Location:** Reno, US
- **Twitter:** @AlmytaSystems (21 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/almyta-systems (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 22. [Base](https://www.g2.com/products/base-2025-07-22/reviews)
  Base is an all-in-one ecommerce operations platform built for multichannel merchants who want to move faster, expand into new channels, and scale without the operational friction that holds most brands back. Most ecommerce platforms help you sell. Base helps you scale, without the chaos that comes with it. With 1,700+ pre-built integrations, no-code workflow automation, AI-powered listing tools, and built-in analytics, Base gives your team everything needed to manage orders, inventory, warehouses, and listings from a single system, without the dev resources or multi-month implementation projects that legacy tools demand. Whether you are a DTC brand expanding into new channels, a multichannel retailer consolidating a fragmented tech stack, or an operations team managing fulfillment across multiple warehouses and 3PL partners, Base gives you the visibility and control to streamline operations, add new channels, and drive more revenue without added complexity. Trusted by 30,000+ businesses in 100+ countries, including Samsung, Philips, and Decathlon, Base powers growth across Amazon, Walmart, TikTok Shop, and every channel in between.


  **Total Reviews:** 1
**How Do G2 Users Rate Base?**

- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Base?**

- **Seller:** [Base](https://www.g2.com/sellers/base-390b0bbc-8862-4217-a872-a0858ac6bad3)
- **Company Website:** https://base.com/en-US/home/
- **HQ Location:** Wrocław, PL
- **LinkedIn® Page:** https://www.linkedin.com/company/basecom-global/ (79 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are Base's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)
- Integrations (1 reviews)
- User Interface (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Price Increase (1 reviews)
- Pricing Issues (1 reviews)

### 23. [Cetaris](https://www.g2.com/products/cetaris/reviews)
  Cetaris is a fleet maintenance and management software solution that helps you a monitor, measure, and optimize your repairs. -Digitize work orders, preventive maintenance, and standard jobs -Centralize your maintenance data and report from one place -Increase warranty reimbursement by flagging warrantable parts and labor and generating claims -Manage and streamline part inventory -Integrate your business systems - connect to telematics, ERPs, and more


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate Cetaris?**

- **Flow Of Goods:** 8.3/10 (Category avg: 8.6/10)
- **Stock Levels:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Cetaris?**

- **Seller:** [Cetaris](https://www.g2.com/sellers/cetaris-a244ae2e-169b-4526-be66-035055a61761)
- **Year Founded:** 1989
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/cetaris (74 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 24. [Deck Commerce](https://www.g2.com/products/deck-commerce/reviews)
  Deck Commerce is a leading order management system (OMS) provider headquartered in St. Louis, Missouri. Founded in 2015, the company supports growing and enterprise-level brands including New Balance, NETGEAR, and Build-A-Bear. Today, Deck Commerce helps retailers and branded manufacturers process millions of orders every year while scaling their digital commerce operations with confidence. At the core of Deck Commerce are its modular OMS Centers: Order Center, Inventory Center, Fulfillment Center, and Store Center. Together, these workspaces give brands full control of their order lifecycle. From managing inventory availability across channels to automating fulfillment workflows and enabling omnichannel store operations, the platform is built to move fast, adapt to change, and grow with its customers. The real value of Deck Commerce lies in helping brands turn every customer into their best customer. By making product availability accurate everywhere, creating confidence at checkout, ensuring on-time and error-free delivery, and streamlining post-purchase experiences, the platform eliminates operational friction that causes revenue loss. Customers rely on Deck Commerce to deliver seamless order experiences that build loyalty and drive long-term growth.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate Deck Commerce?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Deck Commerce?**

- **Seller:** [Deck Commerce](https://www.g2.com/sellers/deck-commerce)
- **Year Founded:** 2015
- **HQ Location:** St Louis, US
- **Twitter:** @DeckCommerce (332 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/deck-commerce (44 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


#### What Are Deck Commerce's Pros and Cons?

**Pros:**

- Business Growth (2 reviews)
- Customer Support (1 reviews)
- Customization (1 reviews)
- Customization Options (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Order Management (1 reviews)
- Pricing Issues (1 reviews)
- Slow Performance (1 reviews)

### 25. [e-comDrive](https://www.g2.com/products/e-comdrive/reviews)
  e-comDrive is a fully integrated back-office system that is designed and developed for the web retailer that offers the visibility and functionality required to manage and grow an e-commerce business within one system.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**Who Is the Company Behind e-comDrive?**

- **Seller:** [MultiDev Technologies](https://www.g2.com/sellers/multidev-technologies)
- **Year Founded:** 1997
- **HQ Location:** N/A
- **Twitter:** @ChainDrive (637 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business



    ## What Is Order Management Software?
  [Accounting & Finance Software](https://www.g2.com/categories/accounting-finance)
  ## What Software Categories Are Similar to Order Management Software?
    - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)
    - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)
    - [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)
    - [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)
    - [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems)
    - [Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools)
    - [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)

  
---

## How Do You Choose the Right Order Management Software?

### What You Should Know About Order Management Software

### What is Order Management Software?

Order management software (OMS) is a type of software that helps businesses manage their order processing and fulfillment operations. It provides a centralized platform for businesses to manage orders from various sales channels, such as e-commerce stores, marketplaces, and brick-and-mortar stores. This software typically includes features such as order tracking, inventory management, shipping management, and reporting. With an OMS, businesses can automate their order processing workflows, reduce errors, and improve efficiency.

For example, when a customer places an order on an e-commerce website, the OMS will automatically process the order, generate a shipping label, and update the inventory levels. This helps ensure the customer receives their order quickly and accurately while reducing the business's workload. The software can also integrate with other systems, such as [accounting software](https://www.g2.com/categories/accounting), [customer relationship management (CRM) tools](https://www.g2.com/categories/crm), and [marketing automation platforms](https://www.g2.com/categories/marketing-automation), to provide a seamless end-to-end solution for businesses.

**What Does OMS Stand For?**

OMS stands for order management software, or order management systems. ** **

### What are the Common Features of Order Management Software?

OMS commonly provides several features that facilitate order management from initial acceptance to final shipment, as well as order processing, dispatch management, inventory control, and product cataloging. 

**Inventory management:** The software keeps track of stock availability, assigns orders to various warehouses, and identifies the best shipping options for users. The feature helps provide customers with a transparent and open experience before and after sales.

**Sales history:** It stores product information, availability, and popularity which are consistently updated, with the statistics visible to employees and customers.

**Customer database:** It helps manage customer information, contacts, and activities regarding sales and feedback in the OMS’s customer database.

**Entering and converting orders or quotes:** OMS allows businesses to process customer orders and quotes efficiently and accurately, reducing the risk of errors and improving customer satisfaction. This allows businesses to manage all of their sales channels in one place, reducing the need for manual data entry and improving order accuracy.

### What are the Benefits of Order Management Software?

OMS can bring numerous benefits to businesses of all sizes.

**Increased efficiency:** OMS automates many of the manual processes involved in order processing, reducing the likelihood of errors and speeding up the process.

**Customer service:** It provides customers with real-time order tracking and updates, leading to higher customer satisfaction levels.

**Analytics and reporting:** The software generates reports on orders, inventory levels, and customer behavior, providing insights into business performance.

**Integrations:** OMS often integrates with other software systems such as e-commerce platforms, CRM or billing software, and shipping carriers to create a more streamlined and cohesive process.

### Who Uses Order Management Software?

OMS can be used by a variety of businesses, including retailers, wholesalers, distributors, manufacturers, and e-commerce businesses. Any business that receives and fulfills orders can benefit from using the software.

**Retailers:** Retailers who manage inventory and fulfill orders in-house can benefit from using an OMS to automate order processing and streamline fulfillment.

**Wholesalers:** Wholesalers who handle large volumes of orders can use an OMS to manage orders more efficiently and ensure accurate fulfillment.

**Distributors:** Distributors can use the software to manage orders across multiple channels, warehouses, and vendors, allowing for better inventory management and more streamlined processes.

**Manufacturers:** Manufacturers can use OMS to manage orders from customers and vendors, coordinate production and shipping, and maintain accurate inventory levels.

**E-commerce:** E-commerce businesses can use OMS to manage orders from multiple online marketplaces and their own website, helping streamline order processing and fulfillment.

### What are the Alternatives to Order Management Software?

There are a variety of alternatives to OMS that businesses can consider, depending on their needs and budget. Here are some of the most common alternatives that can replace this type of software, either partially or completely:

[E-commerce software](https://www.g2.com/categories/e-commerce-platforms): Businesses that primarily sell through an e-commerce platform may use the platform's built-in order management tools.

[Accounting software](https://www.g2.com/categories/accounting): Some accounting software have order management features that allow businesses to track orders and inventory.

[Warehouse management software](https://www.g2.com/categories/warehouse-management): Businesses that operate their own warehouses may use warehouse management software (WMS) that includes order management features.

[ERP systems](https://www.g2.com/categories/erp-systems) **:** Enterprises may use ERP software that includes order management as one of its modules.

### Challenges with Order Management Software

OMS can come with their own set of challenges. 

**Lack of integrations:** Order management platforms are at their best when connected to other business areas. If an OMS doesn’t connect with a CRM, finance management, supply chain, and other software modules, one can miss out on valuable efficiency and customer service opportunities.

**Configurations:** A company might want to open access to their OMS to various employees involved at different stages of the customer lifecycle. If an OMS doesn't allow customizable data access, reports, and other information, employees might lack the tools needed to do their jobs well.

**Data quality:** Like most systems, an OMS relies heavily on accurate data, and poor data quality can lead to errors, delays, and incorrect order fulfillment.

**Complexity:** Depending on the size and complexity of the business, the OMS can be complex, and it may take some time for staff to become proficient in its use.

### How to Buy Order Management Software

#### Requirements Gathering (RFI/RFP) for Order Management Software

When selecting an OMS, it is essential to first look at how the business operates and then familiarize oneself with the types of software available. There are various options for OMS products, including those designed for the business needs of small and medium-sized companies. Some things to consider include its ability to receive orders from any channel, monitor inventory levels, and provide customer order tracking.

#### Compare Order Management Software Products

**Create a long list**

Depending on the industry, the buyer will want to create a long list of software products designed to help businesses in their particular industry. For example, there are platforms specifically built for enterprises, while others have flexibility with the number of users and allow additional seats as a company grows.

**Create a short list**

After reviewing and researching the software on the long list, the buyer can whittle it down based on their budget. OMS is available for all budgets, and some general applications may be downloaded for free or bought at a lower price.

However, buyers must remember that the more specialized a software is, the more expensive it gets. This is because the user base for specialized software is relatively small. The company should be prepared to pay a premium if it wants something specific to its industry or customized for its business.

**Conduct demos**

As a rule of thumb, companies should demo all products on their short list. During demos, buyers should ask specific questions about the functionalities they care about most. For example, one might ask to be walked through any features for managing customer data, entering orders, or verifying shipping preferences.

#### Selection of Order Management Software

**Choose a selection team**

The managers from departments such as shipping, procurement, finance, and accounting who will be using this software must be involved in the selection process. Every business is different, and frequent users are in the best position to offer an educated opinion on the business's particular needs. Some users may even be able to help the company install and set up the software of choice.

After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, the company shouldn’t make this decision lightly because no matter what software is chosen, it will involve a considerable commitment of time and money. To see a return on investment (ROI), buyers cannot change their minds in a few months and switch software.

**Negotiation**

Negotiating a software contract is vital to minimize risk, whether in terms of performance protection, security protection, or simply ensuring that both parties agree on what to expect from the other. If a business has the cash flow, it could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. A software provider may offer unlimited usage if the buyer pays upfront instead of a monthly or quarterly package price. 

Buyers should also determine if they need help implementing or integrating the software with other systems. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves or if a third party can do it for cheaper. Buyers also need to decide for how long they will need this software. If the company uses the software for years, the buyer can negotiate longer terms, sometimes resulting in more favorable pricing.

**Final decision**

The final decision should be based on all the information gathered previously. Businesses should prioritize needs and select the solution that meets most, if not all, of their requirements. Companies must remember that there isn't a perfect software, but there is one that is best for their business. 

If possible, buyers should try to conduct a pilot program with a smaller sample size of users to gauge how well the software is received, integrated, and implemented. If the platform receives high marks, then they can buy with confidence. If the tool is inefficient or not performing as expected, it might be time to test another order management tool.

### Order Management Software Trends

**Cloud-based**

Cloud-based order management systems are becoming increasingly popular, allowing businesses to access the software from anywhere with an internet connection and providing greater scalability and flexibility.

**Omnichannel**

The rise of omnichannel retailing means that businesses need to be able to manage orders across multiple channels, including brick-and-mortar stores, e-commerce websites, and marketplaces.

**Artificial intelligence and machine learning**

AI and ML are increasingly used in OMS to automate processes, improve accuracy, and provide predictive analytics.