Evam
Evam is a software designed to deliver real-time, cross-channel customer experiences for banks, telecommunications companies, and other large enterprises. The software provides continuous intelligence, AI-driven customer journey orchestration, and engagement across digital and legacy channels by leveraging real-time data analysis and a scalable, modular, low-code development platform. It automates the handling of billions of customer interactions and reduces time-to-market for new engagement programs through its low-code architecture and experienced domain expertise in telco and banking. Evam addresses the challenge of engaging customers consistently across all channels at scale by enabling enterprises to process and act on event data in real time without relying on batch processing or disconnected systems. The software supports more than 600 million end-users processing 20 billion events daily across 15 or more countries, with trusted deployments at Vodafone, T-Mobile, Turkcell, ING Bank, and Garanti BBVA, delivered directly and through more than 20 global partners.
Average Rating: 4.8/5.0
Total Reviews: 262
How Do G2 Users Rate Evam?
- Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.3/10)
- Data Collection: 9.9/10 (Category avg: 9.0/10)
- Multichannel Tracking: 9.8/10 (Category avg: 8.7/10)
- Campaign Insights: 9.8/10 (Category avg: 8.8/10)
Who Is the Company Behind Evam?
- Seller: EVAM
- Company Website:
- Year Founded: 2015
- HQ Location: London
-
LinkedIn® Page: www.linkedin.com
127 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Banking, Telecommunications
- Company Size: 35% Large, 34% Medium
What Do G2 Reviewers Say About Evam?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Evam, finding it intuitive and requiring minimal training for effective campaign design.
- Users appreciate Evam for its effective decisioning logic and real-time personalization, enhancing their campaign management strategies.
- Users appreciate the intuitive design of Evam, making campaign creation and execution a seamless experience.
- Users appreciate the flexibility and efficiency of Evam, optimizing real-time data handling and campaign automation.
- Users value the flexibility of Evam, enabling easy management of real-time workflows and adaptable to diverse business needs.
Cons
- Users find the learning curve steep, with many features being complex and requiring significant effort to master.
- Users face difficult learning curves with EVAM, particularly if they lack technical skills or coding experience.
- Users face a steep learning curve with Evam, particularly those lacking technical knowledge for setup and usage.
- Users find complex features challenging to set up, particularly those lacking a technical background.
- Users find the interface not intuitive, leading to confusion and errors during campaign setup and management.
What Are Recent G2 Reviews of Evam?
"Seamless Channel Integration and Comprehensive Tracking"
Rating: 5.0/5.0 stars
— Ali S.
"Simple, Efficient Tool with Amazing Support and Easy Integrations"
Rating: 5.0/5.0 stars
— Nicolae M.

