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Best Integration Brokerage Software for Small Business

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi

Products classified in the overall Integration Brokerage category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Integration Brokerage to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Integration Brokerage category.

In addition to qualifying for inclusion in the Integration Brokerage Software category, to qualify for inclusion in the Small Business Integration Brokerage Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Small Business Integration Brokerage Available

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    G2 Score
TrueCommerce EDI
(422)4.4 out of 5
4th Easiest To Use in Integration Brokerage software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Across industries, TrueCommerce is viewed as one of the best names in global supply chain integration and automation. Leveraging our TrueCommerce Trading Partner Platform, we offer seamless integratio

    Users
    • IT Manager
    • Office Manager
    Industries
    • Wholesale
    • Consumer Goods
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TrueCommerce EDI is a platform that facilitates the transmission of invoices, documents, and other customer-related information.
    • Users frequently mention the ease of use, efficient integration with ERP systems, and the exceptional customer support that provides quick and effective solutions.
    • Reviewers noted some limitations such as slow response times during high-demand periods, a minor learning curve for new users, and occasional issues with updates interfering with other system apps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrueCommerce EDI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Customer Support
    25
    EDI Integration
    18
    Efficiency
    9
    Reliability
    9
    Cons
    Poor Customer Support
    14
    Slow Performance
    6
    Difficult Setup
    5
    Lacking Features
    4
    Learning Curve
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrueCommerce EDI features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.7
    8.6
    Integration
    Average: 9.4
    8.8
    Automation
    Average: 9.3
    8.6
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrueCommerce
    Company Website
    Year Founded
    1995
    HQ Location
    Cranberry Township, PA
    Twitter
    @TrueCommerce
    1,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Across industries, TrueCommerce is viewed as one of the best names in global supply chain integration and automation. Leveraging our TrueCommerce Trading Partner Platform, we offer seamless integratio

Users
  • IT Manager
  • Office Manager
Industries
  • Wholesale
  • Consumer Goods
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TrueCommerce EDI is a platform that facilitates the transmission of invoices, documents, and other customer-related information.
  • Users frequently mention the ease of use, efficient integration with ERP systems, and the exceptional customer support that provides quick and effective solutions.
  • Reviewers noted some limitations such as slow response times during high-demand periods, a minor learning curve for new users, and occasional issues with updates interfering with other system apps.
TrueCommerce EDI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Customer Support
25
EDI Integration
18
Efficiency
9
Reliability
9
Cons
Poor Customer Support
14
Slow Performance
6
Difficult Setup
5
Lacking Features
4
Learning Curve
4
View All Pros and Cons
TrueCommerce EDI features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.7
8.6
Integration
Average: 9.4
8.8
Automation
Average: 9.3
8.6
Communication
Average: 9.0
Seller Details
Seller
TrueCommerce
Company Website
Year Founded
1995
HQ Location
Cranberry Township, PA
Twitter
@TrueCommerce
1,300 Twitter followers
LinkedIn® Page
www.linkedin.com
1,117 employees on LinkedIn®
eZCom Software EDI
(248)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Integration Brokerage software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channe

    Users
    • President
    • Operations Manager
    Industries
    • Wholesale
    • Consumer Goods
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • eZCom Software EDI is a platform that streamlines the process of receiving and invoicing orders, adding new trading partners, and provides customer support.
    • Users like the ease of use of the platform, the quick response time from customer service, and the ability to tailor the solution to their specific needs.
    • Reviewers noted that some aspects of the navigation can be clunky and outdated, and the user interface could be improved with a more attractive design.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • eZCom Software EDI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    63
    Ease of Use
    30
    EDI Integration
    21
    Knowledgeable Support
    17
    Response Time
    16
    Cons
    Poor Interface Design
    7
    Not User-Friendly
    5
    Technical Issues
    4
    Poor Customer Support
    3
    Resource Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eZCom Software EDI features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.7
    9.5
    Integration
    Average: 9.4
    9.6
    Automation
    Average: 9.3
    9.6
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eZCom Software Inc.
    Company Website
    Year Founded
    2000
    HQ Location
    Englewood, New Jersey
    Twitter
    @eZComSoftware
    131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channe

Users
  • President
  • Operations Manager
Industries
  • Wholesale
  • Consumer Goods
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • eZCom Software EDI is a platform that streamlines the process of receiving and invoicing orders, adding new trading partners, and provides customer support.
  • Users like the ease of use of the platform, the quick response time from customer service, and the ability to tailor the solution to their specific needs.
  • Reviewers noted that some aspects of the navigation can be clunky and outdated, and the user interface could be improved with a more attractive design.
eZCom Software EDI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
63
Ease of Use
30
EDI Integration
21
Knowledgeable Support
17
Response Time
16
Cons
Poor Interface Design
7
Not User-Friendly
5
Technical Issues
4
Poor Customer Support
3
Resource Limitations
3
View All Pros and Cons
eZCom Software EDI features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.7
9.5
Integration
Average: 9.4
9.6
Automation
Average: 9.3
9.6
Communication
Average: 9.0
Seller Details
Seller
eZCom Software Inc.
Company Website
Year Founded
2000
HQ Location
Englewood, New Jersey
Twitter
@eZComSoftware
131 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®

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SPS Commerce Fulfillment EDI
(492)4.2 out of 5
6th Easiest To Use in Integration Brokerage software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SPS Commerce Fulfillment EDI is your gateway to retail growth. With access to the world’s largest network of pre-mapped connections via the only EDI solution on the market with full-service support, y

    Users
    • Operations Manager
    • Owner
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 65% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SPS Commerce Fulfillment EDI is a platform designed to streamline business operations by managing purchase orders and translating customer data into business systems.
    • Reviewers like the user-friendly interface, the ability to receive orders with email notifications, and the efficient customer support team that aids in resolving issues and navigating the platform.
    • Reviewers noted that the platform can be slow with complex issues, the onboarding process can be lengthy, and there is a lack of educational resources surrounding Electronic Data Interchange (EDI).
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SPS Commerce Fulfillment EDI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Customer Support
    40
    EDI Integration
    24
    Efficiency
    13
    Implementation Ease
    12
    Cons
    Poor Customer Support
    17
    Technical Issues
    11
    Integration Issues
    7
    Expensive
    6
    Difficult Implementation
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SPS Commerce Fulfillment EDI features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.7
    8.6
    Integration
    Average: 9.4
    7.8
    Automation
    Average: 9.3
    8.3
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SPS Commerce
    Company Website
    Year Founded
    1987
    HQ Location
    Minneapolis, MN
    LinkedIn® Page
    www.linkedin.com
    3,219 employees on LinkedIn®
    Ownership
    NASDAQ:SPSC
Product Description
How are these determined?Information
This description is provided by the seller.

SPS Commerce Fulfillment EDI is your gateway to retail growth. With access to the world’s largest network of pre-mapped connections via the only EDI solution on the market with full-service support, y

Users
  • Operations Manager
  • Owner
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 65% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SPS Commerce Fulfillment EDI is a platform designed to streamline business operations by managing purchase orders and translating customer data into business systems.
  • Reviewers like the user-friendly interface, the ability to receive orders with email notifications, and the efficient customer support team that aids in resolving issues and navigating the platform.
  • Reviewers noted that the platform can be slow with complex issues, the onboarding process can be lengthy, and there is a lack of educational resources surrounding Electronic Data Interchange (EDI).
SPS Commerce Fulfillment EDI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Customer Support
40
EDI Integration
24
Efficiency
13
Implementation Ease
12
Cons
Poor Customer Support
17
Technical Issues
11
Integration Issues
7
Expensive
6
Difficult Implementation
5
View All Pros and Cons
SPS Commerce Fulfillment EDI features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.7
8.6
Integration
Average: 9.4
7.8
Automation
Average: 9.3
8.3
Communication
Average: 9.0
Seller Details
Seller
SPS Commerce
Company Website
Year Founded
1987
HQ Location
Minneapolis, MN
LinkedIn® Page
www.linkedin.com
3,219 employees on LinkedIn®
Ownership
NASDAQ:SPSC
Cleo Integration Cloud
(533)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Integration Brokerage software
View top Consulting Services for Cleo Integration Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cleo Integration Cloud (CIC) is a powerful cloud-based integration platform created to design, build, operate, and optimize critical supply chain processes. Leading logistics, manufacturing, wholesale

    Users
    • EDI Analyst
    • IT Director
    Industries
    • Transportation/Trucking/Railroad
    • Logistics and Supply Chain
    Market Segment
    • 50% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cleo Integration Cloud is a system that allows for different types of connections and document searches, and is used for data integration and sharing in a secure and efficient manner.
    • Reviewers frequently mention the system's flexibility, secure connectivity protocols, and the ability to manage and create connections in-house, which has reduced processing time and effort significantly.
    • Users reported issues with the initial integration being lengthy and confusing, slow response from support, minimal help materials, and a steep learning curve for implementing data transformations and mappings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cleo Integration Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration Capabilities
    9
    Ease of Use
    8
    Easy Integrations
    8
    Efficiency
    8
    Setup Ease
    8
    Cons
    Difficult Learning
    7
    Integration Issues
    6
    Lacking Features
    5
    Complexity
    4
    Expensive
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cleo Integration Cloud features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.7
    9.2
    Integration
    Average: 9.4
    8.8
    Automation
    Average: 9.3
    9.1
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cleo
    Company Website
    Year Founded
    1976
    HQ Location
    Rockford, IL
    Twitter
    @CleoNeverStops
    961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    524 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cleo Integration Cloud (CIC) is a powerful cloud-based integration platform created to design, build, operate, and optimize critical supply chain processes. Leading logistics, manufacturing, wholesale

Users
  • EDI Analyst
  • IT Director
Industries
  • Transportation/Trucking/Railroad
  • Logistics and Supply Chain
Market Segment
  • 50% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cleo Integration Cloud is a system that allows for different types of connections and document searches, and is used for data integration and sharing in a secure and efficient manner.
  • Reviewers frequently mention the system's flexibility, secure connectivity protocols, and the ability to manage and create connections in-house, which has reduced processing time and effort significantly.
  • Users reported issues with the initial integration being lengthy and confusing, slow response from support, minimal help materials, and a steep learning curve for implementing data transformations and mappings.
Cleo Integration Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration Capabilities
9
Ease of Use
8
Easy Integrations
8
Efficiency
8
Setup Ease
8
Cons
Difficult Learning
7
Integration Issues
6
Lacking Features
5
Complexity
4
Expensive
4
View All Pros and Cons
Cleo Integration Cloud features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.7
9.2
Integration
Average: 9.4
8.8
Automation
Average: 9.3
9.1
Communication
Average: 9.0
Seller Details
Seller
Cleo
Company Website
Year Founded
1976
HQ Location
Rockford, IL
Twitter
@CleoNeverStops
961 Twitter followers
LinkedIn® Page
www.linkedin.com
524 employees on LinkedIn®
SBSA Technology / EDI
(82)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SBSA Technology is a cloud-based Electronic Data Interchange (EDI) and Application Programming Interface (API) platform designed to facilitate seamless connections between businesses and a vast networ

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SBSA Technology is a platform that automates the exchange of data between clients and suppliers, specifically for EDI transactions.
    • Users like the system's reliability, ease of use, and automation features, which reduce the need for manual checks and allow for real-time tracking of orders, invoices, and shipping notices.
    • Reviewers mentioned that while the platform is feature-rich, the initial setup can be overwhelming for smaller teams and the dashboard could be more customizable to match individual business preferences.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SBSA Technology / EDI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    EDI Integration
    18
    Real-time Access
    15
    Efficiency
    14
    Customer Support
    11
    Cons
    Difficult Setup
    4
    Learning Curve
    4
    Complexity
    3
    Limited Customization
    3
    Poor Interface Design
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SBSA Technology / EDI features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 8.7
    10.0
    Integration
    Average: 9.4
    10.0
    Automation
    Average: 9.3
    10.0
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SBSA Technology
    Company Website
    Year Founded
    2021
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SBSA Technology is a cloud-based Electronic Data Interchange (EDI) and Application Programming Interface (API) platform designed to facilitate seamless connections between businesses and a vast networ

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SBSA Technology is a platform that automates the exchange of data between clients and suppliers, specifically for EDI transactions.
  • Users like the system's reliability, ease of use, and automation features, which reduce the need for manual checks and allow for real-time tracking of orders, invoices, and shipping notices.
  • Reviewers mentioned that while the platform is feature-rich, the initial setup can be overwhelming for smaller teams and the dashboard could be more customizable to match individual business preferences.
SBSA Technology / EDI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
EDI Integration
18
Real-time Access
15
Efficiency
14
Customer Support
11
Cons
Difficult Setup
4
Learning Curve
4
Complexity
3
Limited Customization
3
Poor Interface Design
2
View All Pros and Cons
SBSA Technology / EDI features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 8.7
10.0
Integration
Average: 9.4
10.0
Automation
Average: 9.3
10.0
Communication
Average: 9.0
Seller Details
Seller
SBSA Technology
Company Website
Year Founded
2021
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Logicbroker
(29)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Logicbroker is a premier multi-vendor commerce platform that seamlessly connects trading partners regardless of integration types. Our modern solutions empower retailers and brands to Connect, Orchest

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 69% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Logicbroker features and usability ratings that predict user satisfaction
    7.3
    Ease of Use
    Average: 8.6
    8.3
    Integration
    Average: 9.4
    10.0
    Automation
    Average: 9.3
    10.0
    Communication
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Logicbroker
    Year Founded
    2010
    HQ Location
    Shelton, Connecticut
    Twitter
    @logicbroker
    1,013 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Logicbroker is a premier multi-vendor commerce platform that seamlessly connects trading partners regardless of integration types. Our modern solutions empower retailers and brands to Connect, Orchest

Users
No information available
Industries
  • Retail
Market Segment
  • 69% Small-Business
  • 31% Mid-Market
Logicbroker features and usability ratings that predict user satisfaction
7.3
Ease of Use
Average: 8.6
8.3
Integration
Average: 9.4
10.0
Automation
Average: 9.3
10.0
Communication
Average: 9.0
Seller Details
Seller
Logicbroker
Year Founded
2010
HQ Location
Shelton, Connecticut
Twitter
@logicbroker
1,013 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
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