We appreciated the close support they provided for on boarding and setup, s well as how quickly they responded to questions.

SBSA got us from zero to Whole Foods–compliant quickly and with very little hand-holding on our side. They owned the mapping and testing for the core docs (850, 855, 856, 810), gave us clear checklists, and proactively flagged issues before certification so we avoided chargebacks. Communication was fast, friendly, and practical; every question had a straight answer and an ETA.

As a small business supplying Whole Foods, EDI used to feel overwhelming. SBSA Technology made it simple. Their system connects directly with Whole Foods’ requirements, so our orders, invoices, and shipping notices go through without errors. The portal is easy to use, and I can track everything in real time—no chasing paperwork or worrying about compliance. Their support team has been fantastic, walking us through the setup and quickly resolving questions. For a small supplier like us, SBSA has taken the stress out of EDI and let us focus on growing our relationship with Whole Foods.