One of the things I appreciate is being able to identify and deal with exceptions instead of having to constantly check every transaction manually. When something doesn't look right, our team has a better opportunity to review it and take action before it creates a bigger issue.

What I like most about SBSA Technology is how well it supports businesses working with retailers across different European markets. Managing different retailer requirements, order formats, shipping documents, and EDI processes can become complicated very quickly, especially when you are selling across multiple countries. SBSA gives us one place to manage these connections instead of having separate processes for each retailer. It has made it much easier to keep track of purchase orders, ASNs, invoices, and order status while working with different retail partners. I also like that the platform can connect with our existing business systems, so information moves between our ERP, warehouse, and retail partners without as much manual intervention. The real-time visibility is probably one of the biggest advantages for our team. We can quickly see what is happening with an order and identify potential issues before they become bigger problems. For a growing business expanding into different European markets, having that level of visibility and automation makes the whole retail operation much easier to manage.

For us, one of the biggest improvements has been reducing our dependence on spreadsheets for tracking retail activity. Having information handled within the system gives us a more consistent process.