The customer service team is very helpful and the integration was easy.

Our company designs and produces handmade glass ornaments in Poland. We have been working with eZCom Lingo for over 10 years to process our EDI orders from our large retailers. They have proven we can process and ship EDI orders to the retailer’s warehouses, stores and process EDI dropship ship orders quickly and accurately with less man hours. We have always been very happy with their platform, ease of use and Customer Support. Customer Support is easy to contact and works with you to solve each issue or help you with any of the steps in processing EDI Orders from retailers. We process a lot of Seasonal Dropship Orders with major retailers. Working with these orders in Lingo is easy and straightforward to process one or many orders at a time. We can acknowledge, print packing slips, shipping labels and invoice one order at a time or process all orders each day in bulk for each retailer. Then the best part is using Integrator Software to upload these invoices directly to QuickBooks to cut out all manual entry of orders into QuickBooks. Using this process in Lingo is accurate, saves us much time and allows us to handle a larger volume of our dropship retailers orders each day. We can download new dropship orders each day, send the new orders with a packing slip and shipping label to shipping, pull the items sold and ship the orders and invoice the client all in the same business day. This process allows us to handle a larger volume of retailer’s orders each day and that translates to more billing per day using eZCom Lingo This year we switched from one dropship vendor that used SPS for their Dropship Orders last year to eZCom Lingo. The EDI process that SPS uses is not set up to handle the volume of dropship orders that the retailer was sending. Last year we were behind more than week with orders, and we could not import, process, ship and invoice all orders processed each day. Last year’s manual process was just too slow with too many steps to complete, ship and invoice each order. This year is a completely different story with eZCom Lingo. We can handle more sales order volume this year with less stress and headaches. It was an easy decision to team up again with eZCom for our EDI needs with the retailers we work with. Richard T

Great customer service and easy to use...even for tech know nothings like me.