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Best Human Services Software for Small Business

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall Human Services category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Human Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Human Services category.

In addition to qualifying for inclusion in the Human Services Software category, to qualify for inclusion in the Small Business Human Services Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business Human Services Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bonterra Apricot provides nonprofit organizations and public sector agencies with the resources, support and control they need to maximize impact in the communities they serve. Flexible program manage

    Users
    • Executive Director
    • Case Manager
    Industries
    • Non-Profit Organization Management
    • Civic & Social Organization
    Market Segment
    • 62% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bonterra Apricot features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.6
    8.6
    Performance
    Average: 9.3
    8.6
    Outcome Measurement
    Average: 8.9
    7.7
    Interoperability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bonterra
    Company Website
    Year Founded
    2022
    HQ Location
    Austin, United States
    Twitter
    @BonterraTech
    912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,312 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bonterra Apricot provides nonprofit organizations and public sector agencies with the resources, support and control they need to maximize impact in the communities they serve. Flexible program manage

Users
  • Executive Director
  • Case Manager
Industries
  • Non-Profit Organization Management
  • Civic & Social Organization
Market Segment
  • 62% Small-Business
  • 29% Mid-Market
Bonterra Apricot features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.6
8.6
Performance
Average: 9.3
8.6
Outcome Measurement
Average: 8.9
7.7
Interoperability
Average: 8.1
Seller Details
Seller
Bonterra
Company Website
Year Founded
2022
HQ Location
Austin, United States
Twitter
@BonterraTech
912 Twitter followers
LinkedIn® Page
www.linkedin.com
1,312 employees on LinkedIn®
(86)4.0 out of 5
6th Easiest To Use in Human Services software
View top Consulting Services for Salesforce Nonprofit Cloud
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Sal

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Nonprofit Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    2
    Customization
    2
    Features
    2
    CRM Integration
    1
    Donations Management
    1
    Cons
    Confusing Terminology
    1
    Difficult Learning
    1
    Difficult Learning Curve
    1
    Learning Curve
    1
    Training Required
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Nonprofit Cloud features and usability ratings that predict user satisfaction
    7.3
    Ease of Use
    Average: 8.6
    9.2
    Performance
    Average: 9.3
    8.6
    Outcome Measurement
    Average: 8.9
    8.5
    Interoperability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    581,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
    Ownership
    NYSE:CRM
Product Description
How are these determined?Information
This description is provided by the seller.

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Sal

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
Salesforce Nonprofit Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
2
Customization
2
Features
2
CRM Integration
1
Donations Management
1
Cons
Confusing Terminology
1
Difficult Learning
1
Difficult Learning Curve
1
Learning Curve
1
Training Required
1
Salesforce Nonprofit Cloud features and usability ratings that predict user satisfaction
7.3
Ease of Use
Average: 8.6
9.2
Performance
Average: 9.3
8.6
Outcome Measurement
Average: 8.9
8.5
Interoperability
Average: 8.1
Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
581,047 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Ownership
NYSE:CRM
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(62)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Human Services software
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built for today’s human services leaders, Casebook empowers social work nonprofits and government agencies to manage everything from intake, case management, reporting—and more, with intuitive tools t

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Individual & Family Services
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Casebook features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.6
    8.6
    Performance
    Average: 9.3
    8.5
    Outcome Measurement
    Average: 8.9
    7.7
    Interoperability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built for today’s human services leaders, Casebook empowers social work nonprofits and government agencies to manage everything from intake, case management, reporting—and more, with intuitive tools t

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Individual & Family Services
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
Casebook features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.6
8.6
Performance
Average: 9.3
8.5
Outcome Measurement
Average: 8.9
7.7
Interoperability
Average: 8.1
Seller Details
Company Website
Year Founded
2017
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform

    Users
    • Executive Director
    • Case Manager
    Industries
    • Non-Profit Organization Management
    • Religious Institutions
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CharityTracker features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.6
    8.8
    Performance
    Average: 9.3
    8.4
    Outcome Measurement
    Average: 8.9
    8.0
    Interoperability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Florence, AL
    Twitter
    @SimonSolutions
    102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform

Users
  • Executive Director
  • Case Manager
Industries
  • Non-Profit Organization Management
  • Religious Institutions
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
CharityTracker features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.6
8.8
Performance
Average: 9.3
8.4
Outcome Measurement
Average: 8.9
8.0
Interoperability
Average: 8.1
Seller Details
Year Founded
2006
HQ Location
Florence, AL
Twitter
@SimonSolutions
102 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®