The Top 8 Easiest To Use Human Services Software

See the top Human Services Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Bonterra Apricot

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.1

8.0

Ease of Use

Average: 8.1

8.8

Meets Requirements

Average: 8.4

8.9

Customer Segment Breakdown

Small Business

65%

Mid Market

32%

Enterprise

Foothold

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.1

9.6

Ease of Use

Average: 8.1

9.5

Meets Requirements

Average: 8.4

9.6

Customer Segment Breakdown

Small Business

34%

Mid Market

66%

NewOrg

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.1

9.5

Ease of Use

Average: 8.1

9.1

Meets Requirements

Average: 8.4

9.5

Customer Segment Breakdown

Small Business

71%

Mid Market

29%

Therap Services

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.1

8.4

Ease of Use

Average: 8.1

8.4

Meets Requirements

Average: 8.4

9.5

Customer Segment Breakdown

Small Business

20%

Mid Market

71%

Enterprise

10%

CharityTracker

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.1

9.1

Ease of Use

Average: 8.1

8.8

Meets Requirements

Average: 8.4

9.2

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise

Casebook

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.1

8.6

Ease of Use

Average: 8.1

8.7

Meets Requirements

Average: 8.4

8.2

Customer Segment Breakdown

Small Business

82%

Mid Market

15%

Enterprise

Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

7.2

Overall Usability Score

7.2

Usability Score Breakdown

Ease of Admin

Average: 8.1

6.9

Ease of Use

Average: 8.1

7.2

Meets Requirements

Average: 8.4

8.0

Customer Segment Breakdown

Small Business

62%

Mid Market

33%

Enterprise

Exponent Case Management

5.0

Overall Usability Score

5.0

Usability Score Breakdown

Ease of Admin

Average: 8.1

5.1

Ease of Use

Average: 8.1

4.0

Meets Requirements

Average: 8.4

4.1

Customer Segment Breakdown

Small Business

31%

Mid Market

63%

Enterprise