Best Guest Messaging Software - Page 6

How Many Guest Messaging Software Products Does G2 Track?

Total Products under this Category: 114

Category Stats (Sep 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Touch Stay (+0.18%) - Among all products in this category, Touch Stay recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Guest Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 200+ Authentic Reviews
  • 114+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Guest Messaging Software

G2 Grid® for Guest Messaging Software plotting products by satisfaction and market presence

Highlighted products: Touch Stay, Canary Technologies, Medallia Concierge, Trumpia, GuestTouch, and Xperium by RepUp.

Underlying data: [Grid® JSON](https://www.g2.com/categories/guest-messaging/grids.json?focus%5B%5D=touch-stay&focus%5B%5D=canary-technologies&focus%5B%5D=medallia-concierge&focus%5B%5D=trumpia&focus%5B%5D=guesttouch&focus%5B%5D=xperium-by-repup)

Kallpod

Who Is the Company Behind Kallpod?

  • Seller: Kallpod
  • Year Founded: 2013
  • HQ Location: Los Angeles, US
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

LogicsWare Call Server Platform

LogicsWare Call Server Platform is a powerful solution for voice calls management, integration, billing, and control.

Who Is the Company Behind LogicsWare Call Server Platform?

Loopon

Unifies all digital guest communication a hotel needs in one beautiful and easy-to-use tool. Hotels that truly care about their guests use Loopon to provide outstanding service, which results in happy guests that return over and over again

Who Is the Company Behind Loopon?

  • Seller: Loopon AB
  • Year Founded: 2008
  • HQ Location: Halmstad, SE
  • Twitter: @looponES
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

LoungeUp

LoungeUp is the all-in-one platform for guest relationship and hotel operations management, used by more than 3000 tourist accommodation providers. It aims to streamline and personalise the guest experience whilst simplifying operational work and increasing the hotel’s revenue.

Who Is the Company Behind LoungeUp?

  • Seller: Loungeup
  • Year Founded: 2011
  • HQ Location: Paris, FR
  • Twitter: @loungeup
    1,502 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

LUCID Messenger for Hotels

LUCID Messenger is the first 2-way SMS solution for Hotels. All the features listed are Supported when LUCID Messenger is implemented along with LUCID PROMIS Hotel management Software (PMS)

Who Is the Company Behind LUCID Messenger for Hotels?

Lynx

End-to-End Property Automation software for the Hospitality Industry: Smart Devices like Locks, Pre-programmed hardware, Installation, and Management Dashboard for IoT Devices such as Hospitality Smart Tv, Noise and Thermostats. The custom-branded Guest Portal enhances the guest experience, offering service upsells and real-time communication. With automated workflows and instant notifications, Lynx Automation helps hospitality businesses boost efficiency, enhance security, and maximize revenue.

Who Is the Company Behind Lynx?

MyStay

MyStay provides a mobile website and smartphone app for better communication between hotels and guests.

Who Is the Company Behind MyStay?

  • Seller: Mystay
  • Year Founded: 2016
  • HQ Location: Prague 7, CZ
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

NexGen Guest

𝐍𝐞𝐱𝐭𝐆𝐞𝐧 𝐆𝐮𝐞𝐬𝐭 | 𝐑𝐞𝐝𝐞𝐟𝐢𝐧𝐢𝐧𝐠 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐰𝐢𝐭𝐡 𝐂𝐨𝐧𝐭𝐚𝐜𝐭𝐥𝐞𝐬𝐬 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 NextGen Guest is a leading hospitality platform for contactless mobile check-ins, provides pre-arrival upsell services and personalizes communication, without compromising on the quality of services. NexGen Guest is an intuitive, end-to-end guest management system that helps hoteliers in digitizing their hotel processes, increasing profitability and performance. Overall, it brings the whole guest management system to your fingertips. • Contactless Check-in/Checkout • Digital Compendium & In-room Services • Pre-arrival Upsell Services • Real-time Guest Messaging & Requests • Centralized Dashboard & Reporting Our technology is transforming how hotels operate, making them more agile, guest-focused, and future-ready. Welcome to what’s next in hospitality.

Who Is the Company Behind NexGen Guest?

Operto Guest

The mobile-first web app reimagines the guest experience. A combination of direct messaging, activity alerts, and engaging content, helps property managers dramatically improve the guest experience and automate recurring tasks.

Who Is the Company Behind Operto Guest?

  • Seller: Operto
  • Year Founded: 2016
  • HQ Location: Vancouver, CA
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®

Optii Platform

Optii provides housekeeping management software designed to streamline operations, maximize productivity and improve your bottom line.

Who Is the Company Behind Optii Platform?

  • Seller: Optii Solution
  • Year Founded: 2006
  • HQ Location: Austin, US
  • Twitter: @optiisolutions
    66 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Otrum Signage

Guest communications made simple with Otrum Digital Signage.

Who Is the Company Behind Otrum Signage?

Phunware's Mobile Cloud Platform

Reach millions of new customers anywhere and anytime with a Phunware-powered mobile application. Engage your customers when and where they are to drive incremental revenue and reduce operating costs. Real-time Location Based Services (LBS) provide app-enabled indoor mapping, navigation and wayfinding, proximity-based engagement, and more. Our software can be added to your existing app or we can create an experience just for you.

Who Is the Company Behind Phunware's Mobile Cloud Platform?

  • Seller: Phunware
  • Year Founded: 2009
  • HQ Location: Austin, US
  • Twitter: @phunware
    12,139 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®
  • Ownership: NASDAQ: PHUN

Proactive messaging

Runnr.ai's Proactive Messaging solution automates guest communication throughout the entire guest journey, from booking to checkout. By integrating seamlessly with property management systems (PMS), it delivers timely, personalized messages via preferred channels like WhatsApp and SMS, ensuring high engagement and enhancing the overall guest experience.

Who Is the Company Behind Proactive messaging?

  • Seller: Runnr.ai
  • Year Founded: 2022
  • HQ Location: Utrecht, NL
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®
Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024