Best Guest Messaging Software - Page 6

Howazit

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

IDS Next for Hotels

Our products include FX Front Office Management FX POS FX GeM FX Guest Services FX Steward FX Housekeeping FX Sales & Catering FX Materials Management FX Finance FX Pulze FX Central Reservations System

Innsider

Innsider is a free digital guest guide for vacation rentals, hotels, B&Bs, glamping sites and RV parks. Paste your listing link and Innsider builds the guide for you: arrival and check-in, wifi, unit guide, amenities, house rules and checkout, plus restaurants, things to see and local services around you. Guests open it on their phone, no app to download, and can ask the built-in AI assistant questions any time, in many languages. It answers from the information you added. You share one link in your booking confirmation or pre-arrival message, and a simple dashboard shows how many guests opened the guide and what they asked. Free for hosts: no trial, no card, no unit limits.

Instant Tyme Text

Tyme Global can handle all text messaging traffic in your hotel by providing SMS operators for your text messaging.

Instio GEM

Improve the service delivery quality and the guest experience by enabling Instio’s touchless and paperless solutions

INTELITY

INTELITY: One View. Every Guest. Every System. INTELITY is the global leader in hospitality’s digital guest experience and staff management platform, trusted by boutique hotels, luxury resorts, casinos, and global brands in 60+ countries. As the “Official Guest Engagement and Staff Management Platform Provider” of Forbes Travel Guide, INTELITY empowers properties to deliver personalized service while streamlining operations through one fully integrated solution. Our platform combines mobile, in-room, and staff tools to elevate every stage of the guest journey. Guests enjoy mobile check-in and mobile key, digital dining, in-room controls, and messaging — all via branded mobile apps or smart-room tablets. This mobile-first approach delivers convenience for travelers while driving deeper engagement, higher spend, and stronger loyalty for hotels. On the operations side, INTELITY simplifies workflows and reduces inefficiencies. Features such as digital ticketing, automated work orders, device management, and real-time business intelligence enable staff to resolve requests faster, communicate seamlessly, and deliver consistently elevated service. With more than 150 certified integrations across PMS, POS, ticketing, and lock systems, INTELITY connects the fragmented hospitality tech stack into one cohesive ecosystem. Hotels maximize existing investments while adding a scalable digital layer that adapts to future guest expectations. Powered by over 15 years of industry innovation, INTELITY’s fifth-generation cloud platform, Platform R5, is built for speed, reliability, and flexibility. It simplifies system management for IT teams, reduces integration complexity, and lays the foundation for AI-driven personalization and insights. The challenge for hospitality leaders today is clear: deliver memorable guest experiences while improving efficiency. INTELITY solves both. By digitizing services, unifying systems, and empowering staff, our platform helps properties achieve world-class service at scale without compromise. For forward-thinking hotels, casinos, and residences looking to elevate service, unlock new revenue, and future-proof their operations, INTELITY is the trusted choice. Learn more at www.intelity.com

Average Rating: 3.5/5.0

Total Reviews: 1

iRoom

itTalk

Kallpod

Kyroa

LogicsWare Call Server Platform

LogicsWare Call Server Platform is a powerful solution for voice calls management, integration, billing, and control.

Loopon

Unifies all digital guest communication a hotel needs in one beautiful and easy-to-use tool. Hotels that truly care about their guests use Loopon to provide outstanding service, which results in happy guests that return over and over again

LoungeUp

LoungeUp is the all-in-one platform for guest relationship and hotel operations management, used by more than 3000 tourist accommodation providers. It aims to streamline and personalise the guest experience whilst simplifying operational work and increasing the hotel’s revenue.

LUCID Messenger for Hotels

LUCID Messenger is the first 2-way SMS solution for Hotels. All the features listed are Supported when LUCID Messenger is implemented along with LUCID PROMIS Hotel management Software (PMS)

Lynx

End-to-End Property Automation software for the Hospitality Industry: Smart Devices like Locks, Pre-programmed hardware, Installation, and Management Dashboard for IoT Devices such as Hospitality Smart Tv, Noise and Thermostats. The custom-branded Guest Portal enhances the guest experience, offering service upsells and real-time communication. With automated workflows and instant notifications, Lynx Automation helps hospitality businesses boost efficiency, enhance security, and maximize revenue.