The Top 20 Email Tracking Software for Enterprise

Check out this list of the top Email Tracking Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Salesforce Sales Cloud

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

34%

Financial Services

29%

Computer Software

26%

Telecommunications

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 7.1

9.2

Ease of Setup

Average: 8.5

8.5

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 6.8

8.8

Substrata

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

32%

Retail

23%

Computer Software

23%

Telecommunications

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 7.1

9.6

Ease of Setup

Average: 8.5

10.0

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 6.8

10.0

Salesloft

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

47%

Information Technology and Services

39%

Financial Services

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 7.1

9.5

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 6.8

9.2

Clari

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

34%

Higher Education

16%

Education Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 7.1

8.7

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 6.8

7.7

ZoomInfo Sales

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

34%

Information Technology and Services

29%

E-Learning

25%

Staffing and Recruiting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 7.1

9.7

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 6.8

9.7

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Computer Software

32%

Marketing and Advertising

14%

Outsourcing/Offshoring

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 7.1

9.9

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 6.8

9.9

Nimble CRM

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Retail

28%

Education Management

17%

Consumer Electronics

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 7.1

9.9

Ease of Setup

Average: 8.5

7.5

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 6.8

8.7

Revenue Grid

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

38%

Information Technology and Services

31%

Business Supplies and Equipment

19%

Automotive

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 7.1

10.0

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 6.8

9.3

HubSpot Sales Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Computer Software

36%

Financial Services

14%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 7.1

9.1

Ease of Setup

Average: 8.5

8.6

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 6.8

9.3

#10

Riva

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

50%

Financial Services

25%

Building Materials

17%

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 7.1

9.5

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 6.8

9.1

#11

JungleMail

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

33%

Hospital & Health Care

33%

Human Resources

17%

Research

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 7.1

10.0

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 6.8

8.9

#12

EngageBay All-in-One Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

44%

Marketing and Advertising

22%

Non-Profit Organization Management

22%

Leisure, Travel & Tourism

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 7.1

0.0

Ease of Setup

Average: 8.5

9.7

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 6.8

0.0

#13

GMass

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

25%

Food & Beverages

25%

Computer & Network Security

25%

Security and Investigations

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 7.1

0.0

Ease of Setup

Average: 8.5

0.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 6.8

0.0

#14

Outreach

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Information Technology and Services

33%

Telecommunications

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 7.1

9.0

Ease of Setup

Average: 8.5

8.5

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 6.8

8.4

#15

PoliteMail

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

33%

Financial Services

27%

Information Technology and Services

23%

Chemicals

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 7.1

9.1

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 6.8

9.1

#16

Amplemarket

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Human Resources

22%

Computer Software

22%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 7.1

0.0

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 6.8

0.0

#17

Mixmax

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

48%

Information Technology and Services

20%

Financial Services

16%

Marketing and Advertising

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 7.1

0.0

Ease of Setup

Average: 8.5

9.8

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 6.8

0.0

#18

Vendasta Yesware

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

33%

Information Technology and Services

30%

Computer Software

21%

Marketing and Advertising

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 7.1

10.0

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 6.8

9.1

#19

Litmus

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

50%

Computer Software

20%

Information Technology and Services

20%

Events Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 7.1

0.0

Ease of Setup

Average: 8.5

8.8

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 6.8

0.0

#20

Cirrus Insight

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Financial Services

22%

Information Technology and Services

20%

Restaurants

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 7.1

8.0

Ease of Setup

Average: 8.5

8.5

Quality of Support

Average: 9.3

8.5

Ease of Admin

Average: 6.8

9.1