JungleMail Reviews & Product Details

The fact that it gets the bloody thing done without needing a degree in advanced spreadsheet manipulation. It's properly slick for churning out the weekly memo, less time fiddling, more time for a brew. The template builder is a godsend; it makes me look like I know what I'm doing. Review collected by and hosted on G2.com.

Integration can be a bit fiddly, like trying to assemble flatpack furniture with a missing Allen key. The reports are fine, but trying to explain them to Keith from Accounts is still a solid 45-minute ordeal. Needs a 'Summarise for Keith' button, ideally. Review collected by and hosted on G2.com.

The best thing JungleMail is how easy it is to use. I can create and send professional looking emails in just a few minutes. The automation and scheduling features save a lot of time, and the reports help me track everything easily. Customer support is also very good. Review collected by and hosted on G2.com.

There is not much dislike, but it would be the loading speed when working with really large contact lists. It can get a bit slow at times especially when I am in a hurry. Review collected by and hosted on G2.com.

It has an easy drag and drop interface and a seamless integration with Microsoft Outlook Review collected by and hosted on G2.com.

The number one thing that I want is a calendar. I send the majority of emails through Junglemail but we have newer users, and I am the no longer the only sender. It is difficult to coordinate timing. We don't want to have multiple mails going to the same people on top of each other Review collected by and hosted on G2.com.

What I love most about JungleMail is how it allows us to create professional-looking emails and newsletters effortlessly. The tool is user-friendly, making it easy to build communications from scratch or customize them. I appreciate the ability to create our own templates, save specific sections for reuse across multiple emails, and store our branding palette for consistency. Additionally, the gallery of pre-designed templates is a great source of inspiration.

Building newsletters or any type of communication is straightforward with JungleMail. The implementation and integration process was incredibly smooth, and the ability to use our existing distribution lists was a key factor in our decision to move forward with this tool.

Another standout aspect is the excellent support we’ve received. The team, especially Lewis, has been incredibly responsive. Through virtual meetings, he helped us promptly and patiently, explaining everything with clarity.

We use JungleMail daily, and it has saved us a significant amount of time while ensuring that our newsletters and communications always look polished and professional. I highly recommend it! Review collected by and hosted on G2.com.

At first, I found it a bit difficult to understand how to save a draft and differentiate between a draft and a template. However, the support team was very helpful, and they quickly clarified this for me. Other than that, everything is great! Review collected by and hosted on G2.com.

We use it to send emails internally to our distribution lists in Outlook (Entra ID), and sometimes to contact our partners and resellers. JungleMail allows us to have multiple environments to separate these activities, which is a really useful feature.

For us, the main benefit was the SharePoint connection. Since our corporate intranet is built on SharePoint, this integration lets us pull content directly from it into the newsletter. The newsletter builder is easy to use and offers a lot of flexibility for template layout and targeting.

I previously used Mailchimp at my last job. I’d say that for marketing, Mailchimp was good and JungleMail doesn’t offer much extra in that area. However, for internal use, JungleMail provides a lot of automation that’s really valuable for us. Review collected by and hosted on G2.com.

It‘s more expensive than Mailchimp. However, cheaper than other internal comms vendors. Review collected by and hosted on G2.com.

I started working with JungleMail last year, and I really enjoy some of their features that I didn't encounter in other mailing tools, like the dynamic content, linking with our intranet on SharePoint, or the section visibility that allows us to bring the right content to the right audience. As a professional in communication, I can support my colleagues working within different "sites" in JungleMail with their own templates and branding and their own recipient sources and groups, and I can introduce approval flows where necessary. This makes life much easier for me. Review collected by and hosted on G2.com.

We've had some issues with email addresses of our recipients being blocked automatically, first with Apple users and then with Microsoft users. However, the support team always helped us resolve this issues. They are very fast to reply and they investigate each issue thoroughly.

A bigger issue for me is the way the billing plan works: the cost currently depends on the amount of unique recipients per quarter. As a university, we have a large variety of target audiences, ranging from students and colleagues to alumni and external partners. Many of our alumni only receive one mail per quarter, but as they outnumber the other target audiences, they boost our costs significantly. My colleagues who are in charge of the contract details told me that the cost of using this tool is too high for us and that I should lower the amount of unique recipients per quarter, whereas my colleagues who are using this tool keep increasing their efforts on reaching all the right recipients. As a result, we exceed our plan limit each quarter and it's currently impossible for me to find solutions for both, so I hope we can keep on using this tool, but I'm not too sure where this is heading. Review collected by and hosted on G2.com.

I use it weekly in my job as communication Specialist. Junglemail is really easy to use! It only take a few time to be fully ready to use it. The customer support is very reactive when there is an issue or if you have a quesiton, which make it very wmooth to use. Review collected by and hosted on G2.com.

Some featues could be implemented - but you can see that Junglemail is continously improving! What I can think of now is CtrlZ :D Review collected by and hosted on G2.com.

Ease of integration with our SharePoint news, ability to use our custom fonts, straightforward platform that is easy to use and customize (our graphic design team was able to create and save templates for us, etc.). The price is so reasonable for our needs! Finally, the responsiveness of our account rep and customer service has been fabulous. Little things on our end or things that Microsoft does, they can figure it out and tell us how to fix. We use this tool multiple times a day so it has to be great! Review collected by and hosted on G2.com.

There are few downsides because it meets our core needs and continues to improve with new features added. Review collected by and hosted on G2.com.

I find the platform really easy to use. But my favourite thing is all the metrics that come out of it, which help me to draw up my future communications strategies more effectively. Review collected by and hosted on G2.com.

The only thing that sometimes annoys me is when I have to translate my newsletter to send it in another language. I'd like to be able to copy it and translate it via AI with one click. But I'm sure that will happen soon. Review collected by and hosted on G2.com.

Jungle is very easy to use, everything is very simple Review collected by and hosted on G2.com.

At the moment, nothing comes to mind, all is good Review collected by and hosted on G2.com.