Best E-commerce Fraud Protection Software - Page 5

How Many E-commerce Fraud Protection Software Products Does G2 Track?

Total Products under this Category: 245

Category Stats (Nov 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RefundCat (+0.87%) - Among all products in this category, RefundCat recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank E-commerce Fraud Protection Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,600+ Authentic Reviews
  • 245+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for E-commerce Fraud Protection Software

G2 Grid® for E-commerce Fraud Protection Software plotting products by satisfaction and market presence

Highlighted products: Chargeflow, Fingerprint, Sift, Mastercard Identity Review 360, Wyllo, Signifyd, Accertify, and SEON.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-fraud-protection/grids.json?focus%5B%5D=chargeflow-inc-chargeflow&focus%5B%5D=fingerprintjs-fingerprint&focus%5B%5D=sift-s-ai-powered-fraud-decisioning-platform-sift&focus%5B%5D=mastercard-identity-review-360&focus%5B%5D=wyllo&focus%5B%5D=signifyd&focus%5B%5D=accertify&focus%5B%5D=seon)

RefundCat

RefundCat is a SaaS to helping iOS developers and vendors save more their revenue from unreasonable refund requests. RefundCat use Apple authorized capabilities and APIs which released on WWDC to keep apps' revenue, that is 100% safe and compliance. So far, RefundCat have already helped over 400 apps saved over 1 million dollars from refunds, in other words, we have helped our clients earned more 1 million dollars.

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate RefundCat?

  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind RefundCat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of RefundCat?

ClickSambo

ClickSambo is a Google-certified click fraud detection and prevention platform that protects your ad budget on Google Ads and now on Meta Ads (Facebook, Instagram and Audience Network). It monitors every paid click in real time, identifies who is behind it, and automatically keeps bots, competitors, click farms and other invalid traffic out of your campaigns. Add-ons such as Circuit Breaker and the managed Shield service extend that protection further. Your budget goes to real prospects, not fake clicks. Blocking at the source on Google Ads: When ClickSambo detects a fraudulent click, it automatically excludes that IP address in Google Ads. Coordinated attacks such as click farms can switch between many addresses, so ClickSambo can also exclude entire malicious IP ranges. You can block or unblock any IP manually. A trusted IP whitelist keeps your office, team or agency from ever being affected. Smarter bidding through conversion signals: Blocking is only half the job. ClickSambo's conversion tracking sends negative signals to Google based on fraudulent profiles, so Smart Bidding learns to stop showing your ads to similar low-quality users. On the Enterprise plan, positive signaling does the opposite: it models high-quality interactions so your ads reach more genuine, relevant people. Circuit Breaker – stop attacks that target one channel: Some attacks don't come from a single IP. They pile onto one keyword, one device type or one location. Circuit Breaker watches for these concentrations. When fake clicks cluster on a single channel, it pauses that channel through the Google Ads API so the attack stops draining your budget. When the protection window ends, the channel is automatically switched back on, with no manual cleanup. Thresholds are calibrated for each account. You can optionally start in monitoring mode to see what Circuit Breaker would have paused before letting it act. Circuit Breaker is available as a monthly add-on to your ClickSambo plan. Shield – stop fake visitors at the gate: Shield is a managed gate-control service for Google Ads advertisers. Every visitor who clicks your ad first passes through a checkpoint, where their connection, device and past behavior are assessed within seconds. Fake visitors are stopped before your site even loads, so they never fill in your forms, strain your server or inflate your analytics. Real customers pass through without noticing anything, and your site opens at its normal speed. Visitors who are stopped once are recognized and kept out on later attempts. ClickSambo's team handles setup and ongoing management, with no code changes on your site, and Shield can go live within one day. The result: With the same ad budget, cleaner traffic and better-trained bidding bring 2 to 3 times more phone calls and WhatsApp inquiries. (The Meta Ads, Fake lead protection, Teaching Meta, Meta dashboard, Multiple detection layers, Clear reporting, One panel, Built for businesses and agencies and Privacy first paragraphs stay as they are.) ClickSambo is used by e-commerce stores, service providers such as locksmiths, towing services and health and aesthetics clinics, mobile app companies and marketing agencies. It works for anyone who pays for clicks or leads and wants every one of them to count.

Average Rating: 4.9/5.0

Total Reviews: 8

How Do G2 Users Rate ClickSambo?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind ClickSambo?

  • Seller: ClickSambo
  • Year Founded: 2025
  • HQ Location: Kesklinna linnaosa, EE
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 89% Small

What Do G2 Reviewers Say About ClickSambo?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of setup with ClickSambo, enjoying a seamless onboarding experience and user-friendly interface.
  • Users value the ease of use of ClickSambo, enjoying its intuitive interface and quick setup process.
  • Users appreciate the easy setup of ClickSambo, which allows for a quick and seamless onboarding experience.
  • Users highlight the user-friendly interface of ClickSambo, enabling quick setup and seamless marketing integration.
  • Users value the accurate and dependable traffic data provided by ClickSambo, greatly enhancing our marketing efforts.
Cons
  • Users desire more Meta Ad features in the ClickSambo dashboard for enhanced insights without external tools.
  • Users wish for limited analytics on ClickSambo, seeking deeper insights directly within the platform rather than relying on external tools.
  • Users find the limited attribution capabilities inadequate for tracking and reporting performance on meta ads.

What Are Recent G2 Reviews of ClickSambo?

Cybersource

At Cybersource, we know payments. We helped kick start the eCommerce revolution in 1994 and haven’t looked back since. Through global reach, modern capabilities, and commerce insights, we create flexible, creative commerce solutions for everyday life—experiences that delight your customers and spur growth globally. All through the ease and simplicity of one digital platform to manage all your payment types, fraud strategies, and more. Knowing we are part of Visa and their security-obsessed standards, you can trust that your business is well taken care of—wherever it may go.

Average Rating: 4.1/5.0

Total Reviews: 45

How Do G2 Users Rate Cybersource?

  • Quality of Support: 8.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Cybersource?

  • Seller: Visa
  • HQ Location: Foster City, California, United States
  • Twitter: @visa
    416,239 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31,572 employees on LinkedIn®
  • Ownership: NYSE: V
  • Total Revenue (USD mm): $15,082

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 43% Medium, 28% Large

What Do G2 Reviewers Say About Cybersource?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time transaction monitoring in Cybersource, enabling effective decision-making and personalized responses.
  • Users value the ease of use of Cybersource for monitoring transactions and making real-time decisions effectively.
  • Users value the efficiency of Cybersource for real-time decision making and effective transaction monitoring.
  • Users value the efficiency improvement from real-time decision making and customizable rules in Cybersource.
Cons
  • Users experience lagging performance when logging out and actioning cases, impacting overall efficiency.

What Are Recent G2 Reviews of Cybersource?

What Are G2 Users Discussing About Cybersource?

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FraudLabs Pro

FraudLabs Pro helps merchants to protect their online stores from malicious fraudsters. It screens all orders transacted using credit cards, PayPal, and so on for online frauds. As a result, it increases e-commerce merchant profits by reducing chargeback, improving operation efficiency and increasing revenue.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate FraudLabs Pro?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 10.0/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind FraudLabs Pro?

  • Seller: IP2Location.com
  • Year Founded: 2002
  • HQ Location: Malaysia
  • Twitter: @ip2location
    1,478 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of FraudLabs Pro?

What Are G2 Users Discussing About FraudLabs Pro?

Intellicheck

Intellicheck, Inc., delivers an on-demand digital identity validation solutions for KYC, fraud, and age verification needs. Its highly accurate, fast and secure solutions are available through IDN-Direct, an API-based solution that integrates into customer systems and processes, and through IDN-Portal which can be up and running in under an hour. Intellicheck can be used through a mobile device, a browser, or a retail pos/scanner.

Average Rating: 4.7/5.0

Total Reviews: 13

How Do G2 Users Rate Intellicheck?

  • ID Analytics: 9.4/10 (Category avg: 9.0/10)
  • Transaction Scoring: 9.4/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Intellicheck?

  • Seller: Intellicheck
  • Year Founded: 1994
  • HQ Location: Melville, NY
  • Twitter: @IDNIntellicheck
    2,116 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®
  • Ownership: NASDAQ: IDN

Who Uses This Product?

  • Company Size: 38% Small, 38% Medium

What Do G2 Reviewers Say About Intellicheck?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Intellicheck, appreciating assistance after smooth integration with Salesforce CRM.
  • Users find the ease of implementation of Intellicheck invaluable, especially when integrating with systems like Salesforce CRM.
  • Users highlight the ease of use of Intellicheck, especially enjoying smooth integration with Salesforce CRM.
  • Users appreciate the easy integrations with Intellicheck, particularly enjoying seamless connection with Salesforce CRM.
  • Users appreciate the implementation ease of Intellicheck, seamlessly integrating it with systems like Salesforce for optimal support.

What Are Recent G2 Reviews of Intellicheck?

What Are G2 Users Discussing About Intellicheck?

Kloutit

Kloutit – Automate Chargeback Disputes and Recover More Revenue Kloutit is an AI-powered platform designed to help businesses recover lost revenue by automating the chargeback dispute process from end to end. Managing chargebacks manually is time-consuming, error-prone, and often ineffective. Kloutit simplifies and optimizes every step, enabling your team to respond to disputes faster, with higher success rates and less manual work. Whether you're an e-commerce merchant, SaaS platform, or payment facilitator, Kloutit connects directly to your payment providers, order systems, and CRM tools to collect the data needed to build strong, processor-compliant responses. This allows your business to reduce operational overhead while improving recovery performance. With Kloutit, you can track all your disputes in one centralized dashboard, monitor success metrics in real time, and understand the reasons behind your chargebacks. From small businesses to enterprise-level teams, Kloutit scales with your volume and gives you the tools to take control of your dispute process. Key Features - AI-generated responses: Automatically build chargeback responses customized to each processor's requirements. - One-click integrations: Connect Kloutit with Stripe, PayPal, Shopify, and other platforms in minutes. - Real-time analytics: Monitor win rates, recovery amounts, case statuses, and reasons in one clean, intuitive dashboard. - Smart workflows: Define custom rules, assign cases by priority or team, and automate repetitive steps. - Scalable automation: From tens to thousands of disputes per month, Kloutit adapts to your workflow. Benefits - Reduce manual effort and human error - Increase chargeback win rates and recovered revenue - Save time for your finance and ops teams - Centralize and streamline reporting - Minimize revenue leakage and disputes lost due to poor case documentation Why Kloutit? Our platform is built for speed, efficiency, and precision. With deep knowledge of chargeback reason codes, payment processor requirements, and AI-driven optimization, Kloutit ensures your dispute responses are always complete, timely, and aligned with best practices. Whether you're disputing fraud-related chargebacks, customer dissatisfaction claims, or processing errors, Kloutit helps you respond with confidence—turning a costly pain point into a competitive advantage.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Kloutit?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 10.0/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Kloutit?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Kloutit?

LexisNexis InstantID

LexisNexis® InstantID® matches an individual’s personally identifiable information (PII) to one of the most comprehensive and robust reference databases covering almost 100% of U.S. adults with 99.99% precision - giving you the assurance that your customers are who they say they are.

Average Rating: 4.5/5.0

Total Reviews: 3

How Do G2 Users Rate LexisNexis InstantID?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 10.0/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind LexisNexis InstantID?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of LexisNexis InstantID?

What Are G2 Users Discussing About LexisNexis InstantID?

miniOrange Identity & Access Management

miniOrange IAM trusted platform offers frictionless solutions like - Single Sign-On, Multi-Factor Authentication, User lifeCycle Management, Passwordless Authentication, and much more. miniOrange’s ultimate goal is to balance security for the enterprises and provide seamless access to their Workforce, Customer and partners to the exact dedicated resources so that they can focus on what's important. We trust in building a highly customizable solution which has support for both On-premise and Cloud deployment options like identity-as-a-service (IDaaS), which can be used by both IT and Developer teams. By harnessing the power of the IAM cloud, miniOrange allows people to access applications on any device at any time, while still enforcing strong security policies. It directly integrates with an organization's existing directories and identity systems, helping to implement the service quickly at large scale and low total cost. Safeguarding billions of login transactions each month for 5000+ organizations, miniOrange delivers convenience, privacy, and security so that customers can focus on innovation, work faster, boost revenue and stay secure. For more information, visit https://www.miniorange.com/ or Snapshot- Visit our site : www.miniorange.com Year Founded: 2012 Locations : Pune, India | New York, NY | SAN JOSE, CA Phone No. : USA: +1 978 658 9387 India: +91 97178 45846 Email : info@xecurify.com

Average Rating: 4.6/5.0

Total Reviews: 43

How Do G2 Users Rate miniOrange Identity & Access Management?

  • Quality of Support: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind miniOrange Identity & Access Management?

  • Seller: miniOrange
  • Year Founded: 2012
  • HQ Location: Pune, India
  • Twitter: @miniOrange_it
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    576 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 40% Medium, 33% Small

What Do G2 Reviewers Say About miniOrange Identity & Access Management?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of miniOrange IAM invaluable, streamlining logins and enhancing app management effortlessly.
  • Users appreciate the flexibility of MFA options in miniOrange, enhancing security while meeting diverse organizational needs.
  • Users value the robust security of miniOrange Identity & Access Management, effectively preventing malware and phishing attacks.
  • Users value the smooth and flexible SSO solution of miniOrange, simplifying access across all applications effortlessly.
  • Users value the seamless all-in-one SSO and MFA solution, enhancing security and convenience across all applications.
Cons
  • Users note integration issues that require support intervention, which can hinder seamless use with other products.
  • Users highlight the need for improved customer support, citing delays and challenges with niche integrations as concerns.
  • Users experience system delays and slower management tasks due to the outdated interface, impacting overall efficiency.
  • Users feel that miniOrange should enhance the Active Directory management features for a better overall experience.
  • Users find complex configuration challenging initially, though the quick and patient support alleviates concerns.

What Are Recent G2 Reviews of miniOrange Identity & Access Management?

What Are G2 Users Discussing About miniOrange Identity & Access Management?

Pixalate

Pixalate delivers the only unified suite of real time fraud protection, market intelligence and independent quality ratings across devices and channels.

Average Rating: 3.5/5.0

Total Reviews: 3

How Do G2 Users Rate Pixalate?

  • ID Analytics: 7.5/10 (Category avg: 9.0/10)
  • Transaction Scoring: 9.2/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Pixalate?

  • Seller: Pixalate
  • Year Founded: 2012
  • HQ Location: Washington DC, US
  • Twitter: @pixalateinc
    1,042 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Are Recent G2 Reviews of Pixalate?

What Are G2 Users Discussing About Pixalate?

RiskOS

Socure is a type of identity verification and fraud detection solution designed to assist businesses in achieving compliance with Customer Identification Program (CIP) and Know Your Customer (KYC) regulations. This platform leverages advanced machine learning technology to provide a comprehensive suite of services that enhance the verification process for identities, ensuring that organizations can confidently engage with their customers while minimizing the risk of fraud. Targeted primarily at financial institutions, crypto, marketplace, gaming, workforce, e-commerce platforms, and other businesses requiring stringent identity verification processes, Socure addresses specific use cases such as onboarding new customers, validating identity documents, and confirming bank account ownership. By streamlining these processes, Socure enables organizations to enhance their customer experience while maintaining compliance with regulatory standards. This is particularly crucial in industries where trust and security are paramount, and where the consequences of identity fraud can be significant. Key features of Socure’s platform include its patented machine learning algorithms, which are designed to analyze vast amounts of data to deliver high accuracy in identity verification. This technology not only improves the speed of the verification process but also reduces false positives, which can lead to unnecessary friction in customer interactions. Additionally, Socure offers robust ID document verification capabilities, allowing businesses to authenticate various forms of identification seamlessly. This is complemented by bank account ownership validation, ensuring that the accounts associated with customers are legitimate and reducing the risk of fraudulent activities. The benefits of using Socure extend beyond mere compliance; they include enhanced customer trust and engagement throughout the customer journey. By providing a frictionless onboarding experience, businesses can foster stronger relationships with their customers from the outset. The platform’s ability to adapt and learn from new data patterns also means that it remains effective in combating evolving fraud tactics, ensuring that organizations are always equipped with the latest tools to protect their interests. Overall, Socure stands out in the identity verification landscape by combining advanced technology with a user-centric approach, making it a valuable asset for organizations seeking to navigate the complexities of identity verification and fraud prevention in today’s digital environment.

Average Rating: 4.5/5.0

Total Reviews: 100

How Do G2 Users Rate RiskOS?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 8.9/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 7.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind RiskOS?

  • Seller: Socure
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Incline Village, Nevada, United States
  • Twitter: @socureme
    6,948 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    634 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Banking
  • Company Size: 52% Medium, 32% Small

What Do G2 Reviewers Say About RiskOS?

AI-generated summary from verified user reviews

Pros
  • Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms.
  • Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency.
  • Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences.
  • Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately.
  • Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics.
Cons
  • Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure.
  • Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience.
  • Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management.
  • Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes.
  • Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes.

What Are Recent G2 Reviews of RiskOS?

What Are G2 Users Discussing About RiskOS?

3-D Secure

Based on the Card Associations 3-D Secure technology, cGate SecureVerify provides verification to the merchant that the buyer is the authorized owner of a card account, thereby reducing the number of unauthorized payments, resulting in fewer chargebacks.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate 3-D Secure?

  • ID Analytics: 9.2/10 (Category avg: 9.0/10)
  • Transaction Scoring: 8.3/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind 3-D Secure?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of 3-D Secure?

What Are G2 Users Discussing About 3-D Secure?

Buysafe

BuySafe provides an online shopping guarantee to help independent ecommerce merchants build reputation, trust and confidence with their shoppers. Shoppers enjoy a better and safer online shopping experience, while merchants see a significant increase in revenue, increased buyer satisfaction, and loyalty.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate Buysafe?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 7.5/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Buysafe?

  • Seller: Buysafe
  • Year Founded: 2003
  • HQ Location: Arlington, US
  • Twitter: @buySAFE
    1,674 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Buysafe?

What Are G2 Users Discussing About Buysafe?

Castle

Castle is an identity and fraud risk management platform. We help security and fraud teams discover, investigate, report on and ultimately stop fraud at signup, login, and during transactions. Our SDKs integrate with your application code, after which security and fraud analysts use our website to monitor and manage attacks and fraud.

Average Rating: 3.7/5.0

Total Reviews: 3

How Do G2 Users Rate Castle?

  • Quality of Support: 6.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Castle?

  • Seller: Castle
  • Year Founded: 2015
  • HQ Location: Brooklyn, US
  • Twitter: @Castle_IO
    763 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About Castle?

AI-generated summary from verified user reviews

Pros
  • Users value the bot detection feature, enhancing security by identifying suspicious emails effectively.
  • Users appreciate the dual layer protection and effective detection of suspicious mail provided by Castle.
  • Users value the detection efficiency of Castle, especially for its ability to spot suspicious emails effectively.
  • Users value the efficiency of Castle in detecting suspicious emails and providing strong dual-layer protection.
  • Users appreciate the dual-layer protection and suspicious mail detection of Castle's Email Security for enhanced safety.
Cons
  • Users often face communication issues with Castle, leading to frustration and misunderstandings in interactions.
  • Users experience false positives where legitimate activities are blocked, leading to significant challenges and frustrations.
  • Users often face serious challenges due to legitimate accounts being blocked by Castle's fraud management system.
  • Users often experience inaccuracy as legitimate actions get blocked by the system, causing significant challenges.
  • Users experience ineffective blocking as legitimate accounts often get blocked, creating significant challenges and frustrations.

What Are Recent G2 Reviews of Castle?

What Are G2 Users Discussing About Castle?

Chargebase

Chargebase is a fintech startup focused on helping businesses prevent chargebacks before they happen. By integrating directly with payment processors, our platform delivers real-time pre-dispute alerts - giving merchants the tools to avoid revenue loss, reduce fraud, and protect their payment infrastructure. Designed for modern commerce, Chargebase is fast, scalable, and fully automated - making it easy for startups, PSPs, and growing merchants to stay ahead of chargebacks without extra overhead.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Chargebase?

  • ID Analytics: 9.2/10 (Category avg: 9.0/10)
  • Transaction Scoring: 9.2/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Chargebase?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Chargebase?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations with payment providers, allowing for seamless automation and streamlined chargeback management.
  • Users appreciate the responsive customer support during implementation, making the setup process smooth and hassle-free.
  • Users value the customization options in Chargebase, enhancing workflow efficiency and integration with payment providers.
  • Users appreciate the ease of use of Chargebase, as it seamlessly integrates and requires minimal effort to manage.
  • Users appreciate the hands-off fraud prevention of Chargebase, simplifying dispute management and offering timely alerts.
Cons
  • Users noted that improvement is needed in user adjustments for optimal workflow, requiring some initial tinkering.
  • Users note that the initial setup time for Chargebase can be lengthy, requiring careful configuration for optimal use.

What Are Recent G2 Reviews of Chargebase?

Cognito Watchlist

Cognito Watchlist is a identity verification service for the post-SSN world.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Cognito Watchlist?

  • ID Analytics: 10.0/10 (Category avg: 9.0/10)
  • Transaction Scoring: 10.0/10 (Category avg: 9.1/10)
  • Intelligence Reporting: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Cognito Watchlist?

  • Seller: Cognito
  • Year Founded: 2013
  • HQ Location: Sisters, Oregon
  • Twitter: @getcognito
    1,398 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of Cognito Watchlist?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 9, 2026