I like it because it syncs seamlessly with our payment provider, so there’s no need for constant manual updates. The automation rules are super flexible, and being able to set up custom workflows has really streamlined the way we handle chargebacks.

Honestly, what I love most is how hands-off it is. Once you link it to Stripe or PayPal, it just works. I don’t have to chase disputes across emails or spreadsheets anymore, the real-time alerts give me just the info I need to stop chargebacks before they even happen. Plus, the pay-per-alert pricing feels fair; I only pay when it actually helps me. And the team is super into helping during the implementation process.