Bugcrowd
Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS platform provides access to the unlimited capacity and skills of the global ethical hacker/pentester community for deeper, proactive risk reduction and faster regulatory compliance. With 12+ years of experience and 1200+ customers in every industry (including OpenAI, National Australia Bank, Indeed, USAA, Twilio, and CISA), we know what long-term with crowdsourced security looks like.
Average Rating: 4.3/5.0
Total Reviews: 60
How Do G2 Users Rate Bugcrowd?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
- Crowd Testing: 9.1/10 (Category avg: 9.1/10)
- Test Analysis: 8.8/10 (Category avg: 8.8/10)
- Feedback Tracking: 8.9/10 (Category avg: 8.6/10)
Who Is the Company Behind Bugcrowd?
- Seller: Bugcrowd
- Year Founded: 2012
- HQ Location: San Francisco, CA
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Twitter: @Bugcrowd
199,211 Twitter followers -
LinkedIn® Page: www.linkedin.com
3,858 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Information Technology and Services, Computer & Network Security
- Company Size: 34% Large, 33% Small
What Do G2 Reviewers Say About Bugcrowd?
AI-generated summary from verified user reviews
Pros
- Users commend Bugcrowd for its high-quality reporting processes, enabling efficient and transparent vulnerability submissions and feedback.
- Users commend the ease of use of Bugcrowd, fostering a seamless experience for ethical hacking and vulnerability reporting.
- Users commend Bugcrowd for its exceptional customer support, highlighting responsiveness and a cooperative attitude from the team.
- Users appreciate the consistent and transparent communication from Bugcrowd, enhancing their overall research experience.
- Users appreciate Bugcrowd for its thorough vulnerability detection, enhancing security through a strong community and efficient management.
Cons
- Users often face poor customer support, with slow responses and inconsistencies that hinder the overall experience.
- Users experience slow performance with triage and response times, complicating their ability to work efficiently on Bugcrowd.
- Users experience slow triaging and inconsistent communication from Bugcrowd, leading to frustration during the bug reporting process.
- Users find inadequate reporting can delay remediation and frustrate timely responses, impacting the overall efficiency of Bugcrowd.
- Users find the learning curve steep for Bugcrowd, with complex setups and insufficient guidance for beginners.
What Are Recent G2 Reviews of Bugcrowd?
"Empowers Vulnerability Management with Expert Community"
Rating: 4.0/5.0 stars
— Mariam A.
"Bugcrowd Delivers Top-Notch Security Solutions for Robust Vulnerability Management"
Rating: 5.0/5.0 stars
— Verified User in Information Technology and Services

