Bugcrowd Reviews & Product Details

Bugcrowd provides well-structured programs with clear scopes, responsive triage teams, and high-quality targets—especially for API security testing. I appreciate how smoothly the platform supports deep, logic-based testing such as authorization bypasses, IDORs, and business-logic flaws. The communication on reports is consistent and transparent, making the overall research experience efficient and rewarding. Review collected by and hosted on G2.com.

The platform is not very beginner-friendly. Some programs have complex scopes, limited guidance, and require strong experience with API security and logic-based testing to be effective. Triage times can occasionally be slow, and reward ranges vary between programs, making it a bit challenging for newer researchers to navigate and grow. Review collected by and hosted on G2.com.

I like having access to a diverse and skilled community of security researchers in Bugcrowd, which provides high-quality, real-world vulnerability findings. I appreciate the well-structured triage process that helps filter out noise and focus on valid, high-impact issues. The clear reporting, severity scoring, and dashboards make it easy for me to track vulnerabilities, remediation progress, and overall security posture in one place. Review collected by and hosted on G2.com.

While Bugcrowd is very effective, the initial setup and program configuration can feel complex for new users. Some reports may still require additional clarification or back-and-forth before remediation, which can slow down resolution. Improving customization options for workflows and providing more guided onboarding for first-time users would make the experience even better. Review collected by and hosted on G2.com.

I use Bugcrowd mainly because it provides an excellent platform for finding and reporting security vulnerabilities, which significantly enhances my skills as an ethical hacker while ensuring the legality of my actions. I enjoy being part of a vibrant community that allows me to connect with other ethical hackers, learn new techniques, and receive constructive feedback on my work. The platform's communication handling between researchers and companies is impressive, maintaining an organized environment with clear submission timelines and reliable payouts. I appreciate the transparency in rules and scopes for each program, so I am always aware of what I can test. The platform makes the entire process convenient, from submitting bugs to tracking rewards, allowing me to focus on hacking and skill development. I also love the variety of available programs covering web apps, APIs, mobile apps, and IoT devices, which keeps the work interesting. The additional motivation from rewards encourages me to dig deeper, while the sense of community and the feedback I receive help me refine my skills. Finally, the initial setup process was super easy, seamlessly fitting into my existing workflow with other security testing tools. Review collected by and hosted on G2.com.

I find the response time from some companies for triaging and reporting can be slow, especially in private programs. It often leaves me feeling in the dark while waiting for updates. Additionally, while Bugcrowd offers variety, not all programs are equally rewarding, and the payout rates can vary significantly. I have also encountered cases where bugs are marked as duplicates despite differences in details, leading to a need for more transparency and consistency. Review collected by and hosted on G2.com.

I find Bugcrowd exceptionally helpful as it provides well-structured and legitimate security research opportunities, connecting me with programs that truly value detailed vulnerability reports. This platform offers clear program instructions, scope, and bounty structures which eliminate guesswork and allow me to focus on discovering real, in-scope vulnerabilities. The explicit bounty structures enable me to prioritize findings based on their impact, saving me time and enhancing my efficiency. Transitioning to Bugcrowd was easy and quick, simplifying the setup process and getting me started almost immediately. This streamlined setup and organized approach make Bugcrowd a highly efficient platform for my work. Additionally, compared to our previous platform, HackerOne, Bugcrowd is more cost-effective, offering substantial financial benefits. Review collected by and hosted on G2.com.

Sometimes, I find the triaging process to be slow and inconsistent across different programs. A faster, more uniform triage process would enhance the experience significantly. Additionally, I encountered a terrible experience in my last report submission where I needed to reach out to Bugcrowd's support team for mediation. Review collected by and hosted on G2.com.

Good things about Bugcrowd is easy to use and better UI as compared to others and yea they have good customer support things that are providing such great response in time. Providing enormous feature for us. Review collected by and hosted on G2.com.

One things that I don't like is some time issue with triaged with other program. Other than that I haven't find any. Review collected by and hosted on G2.com.

I've been hunting on Bugcrowd since a long time. And through all these years, the one quality I observed in the overall proceedings of Bugcrowd is about the sense of cooperation and supportive attitude that their team possess towards the crowd. Now whether it's about a support ticket or triage processes. "Cooperation" from the platform was one of the major reasons that even as a full time bug hunter, I invest a major part of my time bug hunting for the programs available on the "Bugcrowd". Review collected by and hosted on G2.com.

I dislike it when, even for a simple reported bug, the triage team places multiple blockers on researchers without fully reading the report or attempting the provided steps. Review collected by and hosted on G2.com.

Bugcrowd streamlines vulnerability disclosure through a clean interface, actionable scopes, and responsive triage. The platform makes it easy to stay focused on testing thanks to solid integrations, detailed target info, and good researcher communication. I also appreciate the integrity and professionalism of the triage team — they’re security-aware and fairly fast with updates, which keeps momentum going. Review collected by and hosted on G2.com.

Some programs still suffer from poor response times or unclear scoping, and rewards can vary drastically between targets with similar risk. I’d like to see better transparency around disclosure timelines and program-side SLAs. Additionally, the analytics or reporting dashboard for researchers could use a revamp for clearer visibility into submission trends and reward patterns. Review collected by and hosted on G2.com.

Bugcrowd has been the backbone of my professional journey in cybersecurity since 2016. What I appreciate most is the platform’s consistency, transparency, and strong ethical foundation. It provides a wide range of programs—from public to private—with clear scopes and structured communication. The triage team is responsive, and the support staff is genuinely helpful. Bugcrowd also stands out because it values and respects researchers—not just with monetary rewards but through recognition, community engagement, and long-term relationships. It’s more than just a platform; it’s a community I’m proud to be a part of.

it has the most easy and understandable UI interface, so that user uses it so frequently that never goes out of the goal.

your integration with support system on freshdesk is tremendous and now it is easy to track support tickets. Review collected by and hosted on G2.com.

There are occasional delays in report responses and bounty payments, especially when waiting on program owners. While this is understandable, it can sometimes be frustrating—particularly for time-sensitive research. I’d also love to see more transparency around program activity (e.g., how actively they're reviewing reports) to help researchers better allocate their time. Review collected by and hosted on G2.com.

I appreciate Bugcrowd because it provides a reliable platform for conducting security testing without requiring an in-house team of hackers. I value Bugcrowd's strong security testing community, which facilitates thorough examination of applications to uncover bugs and vulnerabilities before they become significant issues. The platform's ease of management is another aspect I find appealing. It makes communication smooth between researchers and my team, as Bugcrowd handles reports, triage, and payouts without causing any confusion. I also enjoy that the initial setup was straightforward and did not consume much of my time. Review collected by and hosted on G2.com.

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I’ve been on Bugcrowd since 2016, and it’s the only platform I actively hunt on. I’ve tried other platforms over the years, but Bugcrowd still feels the best in terms of usability, transparency, and fairness. The dashboard is simple to navigate, programs are clearly explained, and the triage team has always been professional and helpful. I also like how transparent they are with communication and how easy it is to keep track of submissions and payouts. It just feels like they’ve built it with both researchers and customers in mind. Review collected by and hosted on G2.com.

Overall, my experience has been very positive, but sometimes the triage process can take longer than I’d like, especially during busy program periods. Also, there are moments when I wish there was a more direct way to talk to program owners for quick clarifications. Reward processing has been smooth most of the time, but on rare occasions it can be delayed. None of these are dealbreakers, though — just areas where I think Bugcrowd could make an already great platform even better. Review collected by and hosted on G2.com.