What I really like about Useberry is how easy it is to validate ideas throughout the entire product development process. The platform makes it simple to run both moderated and unmoderated research, including usability testing, user interviews, surveys, and prototype validation, all from one place.

I also like the flexible participant recruitment options. We can recruit from our own user database or, when needed, use Useberry's participant panel to quickly reach the right audience.

The insights are easy to understand and actionable, with features like heatmaps, click tracking, task analytics, and recordings helping us identify usability issues. It fits seamlessly into our workflow, making it easy to test prototypes, gather feedback, and share findings with stakeholders. Overall, Useberry has helped us make faster, more confident product decisions. Review collected by and hosted on G2.com.

I honestly haven't come across any major downsides. The team is continuously improving the product by regularly introducing new features and enhancements based on customer feedback. Whenever I've had questions or needed assistance, their customer support has been responsive, knowledgeable, and quick to help. It's been a very positive experience. Review collected by and hosted on G2.com.

Useberry’s intuitive interface and quick setup allow us to run usability tests efficiently across different projects and clients. We use it in our everyday work to gather insight on user behavior. It integrates great with tools like Figma. Connecting and updating Figma prototypes is simple.

Features like randomization, language localization, and the inclusion of consent forms help us scale testing. Our usability testing process is simplified with the use of Useberry because it quickly generates heatmaps, clickmaps, and user flows which is great. This helps us stay agile during fast iterations. Their team is really responsive, friendly, and we even collaborated on case studies together. Review collected by and hosted on G2.com.

Everything is really great, they are constantly upgrading their product and implementing new features. Review collected by and hosted on G2.com.

The free tier is well worth trying, and it’s insightful to watch how respondents interact with your survey. Review collected by and hosted on G2.com.

Update: After my initial review, Harry at Useberry personally stepped in and ensured our account was credited—much appreciated. I’m now looking forward to the API fix, as the current limitation makes it difficult to manage studies independently. Once that’s resolved, the platform will be even stronger. Review collected by and hosted on G2.com.

I really like the template library, whether it’s testing basic navigation flows or specific user tasks, the library provides a solid starting point, allowing anyone to modify and customize templates as needed. It’s a huge boost for efficiency, especially when deadlines are tight or when anyone wants to experiment with multiple test structures. Plus, you can create your own custom templates, which is really useful for designing tests that fit your specific projects or company. You can set up your own tasks, create unique test flows, and save them for future use. This saves time and helps keep your tests consistent with your project needs. It also makes it easy to reuse setups for similar tests, while still allowing changes when needed. Review collected by and hosted on G2.com.

AI seems to be a huge topic at the moment, AI integrated features depending on the usecase. Review collected by and hosted on G2.com.

it incluides a variaty of methods to test your mvp, pre-launched and launched products. We use it specially for UI, UX and dev.It offers good and easy integrations with other platforms such as Figma and click tracking! It has a very large pool of participants.Interface is also clean and user friendly. Review collected by and hosted on G2.com.

The cheapest option is a bit expensive if you are a small business and it also hase a medium learning curve. Review collected by and hosted on G2.com.

I just love how accessible and easy use testing has become with Useberry. It's a very enlightening experience to watch how real users test our prototypes on their video recording. This has given us insights that we would not have otherwise had. Review collected by and hosted on G2.com.

It has a bit of a learning curve. It took us a little while to go through and understand full-fully everything it offers. Review collected by and hosted on G2.com.

Useberry stands out for providing a diverse array of usability testing tools. I am able to have the best of insights in how users interact with my prototypes and website. The click tracking with heat map is useful, the results show how users interact with the particular UI components on the site. Review collected by and hosted on G2.com.

I experienced some difficulty when trying to narrow it down to a certain category of users or their activities. In a recent project done for young-professional audience, I faced difficulty in sourcing participants within the same platform. Review collected by and hosted on G2.com.

It was easy to establish user tests the screen recording and annotation helped in availing entrants’ feedback. Regarding the strengths, I enjoyed the opportunity which allowed me to work with prototypes based on the user understanding of concepts. Review collected by and hosted on G2.com.

To produce this kind of evaluation, Useberry’s built-in recruiting options appeared like they were rather limited. I faced difficulties in identifying the right participants to be used in my specific user tests. Although, I could connect with other external recruiting sites, it became a little difficult to do so. Review collected by and hosted on G2.com.

Useberry is very much helpful in analytics. You'll have fear idea how users interact with designs. It allows my team to understand user behavior much better, which helps them make good design choices based on real feedback. Review collected by and hosted on G2.com.

Customer support response times can be improved, which can be frustrating at times when there is urgent help needed. Review collected by and hosted on G2.com.

Wide choice of audience. You can ask questions with creatives. A good audience that does not just click. You can watch a screen recording of how the respondents act Review collected by and hosted on G2.com.

Prices are higher than competitors, poolfish for example Review collected by and hosted on G2.com.