Global App Testing Reviews & Product Details

We find the team at Global App Testing, including Abbie Sparks and Alexandru Dochian to be very helpful in helping us to achieve out testing goals. The team is responsive and the results are accurate and detailed. We find the quality of the reports and flexibility to use Test Cases, Exploratory testing or other methods to be very helpful, allowing us to use a streamlined and efficient QA process. Review collected by and hosted on G2.com.

The only minor downside with using GAT is that we do not have a direct line of communication to the crowd source testers, which can result slightly slower response when needing follow up on test result or question. Review collected by and hosted on G2.com.

I appreciate how easy it is to read the test results, and I can always count on them being delivered promptly. Any issues encountered along the way are quickly resolved and the communication with the team is very ease. I've particularly worked with Ralph Walendy-Wrigley and Paul Chinta-Muresan and everything went smooth each time.

I use their service at least once a week for regression testing of the entire web app and sometimes for feature testing also.

Their web platform is very easy to use even if you have a lot of test cases that you need covered. Review collected by and hosted on G2.com.

One way this could be improved is by ensuring that the attachments related to identified issues do not expire. This would make it easier to reference them whenever needed.

Also, JIRA integration would also be nice Review collected by and hosted on G2.com.

I like Global App Testing because it supports release certification for our mobile apps by extending our QA capacity with on-demand, real-device testing. It helps us solve our need for speed and scale during regression. I appreciate the real-device coverage as it increases coverage, helps catch issues, and provides peace of mind. The flexibility of Global App Testing allows us to quickly scale testing, and its speed helps with test executions to meet our timelines. Setting it up was fairly easy too. Ralph has also been great to work with - responsive, helpful, and proactive in making sure we get what we need from the platform. Review collected by and hosted on G2.com.

Occasionally, reported defects can't be reproduced internally due to changes in requirements or environment. Review collected by and hosted on G2.com.

Global App Testing has been a strong addition to our QA process, especially for release certification of our mobile applications. The ability to quickly expand our testing capacity using on-demand, real-device testing has helped us keep pace with tight release schedules. The broad device coverage improves confidence in our releases and helps uncover issues earlier. The platform is flexible and fast, making regression cycles much more manageable, and onboarding was straightforward. Ralph has been excellent to work with — always responsive, knowledgeable, and proactive in ensuring we get the most value from the platform. Review collected by and hosted on G2.com.

At times, issues raised are expected behavior rather than defects, creating some additional review effort. Review collected by and hosted on G2.com.

The team is very responsive and knowledgeable, and they’re able to scale up and tailor their processes to our needs. They’re also open and transparent in how they operate, and they communicate promptly, without unnecessary delays. Our account lead Abbie is very proactive in supporting us and effective in guiding her team to meet our expectations. Review collected by and hosted on G2.com.

Their approach to the pricing model can feel a bit rigid, and at times it misses the chance to be more customer-oriented. Review collected by and hosted on G2.com.

Working with Global App Testing has been a very positive experience. The quality of the testing is consistently high, and communication is clear and efficient. The team is professional and easy to work with, truly feeling like a partner rather than just a vendor. Special mention to Abbie Sparks for her responsiveness and collaborative approach, which makes the entire process smooth and well coordinated. Review collected by and hosted on G2.com.

So far, there is nothing to highlight. Our experience has been consistently positive. Review collected by and hosted on G2.com.

The team at GAT have been incredibly helpful in devising plans that meets our testing requirements across a range of functional and non-functional cases. Ralph and Izabella are both quick to respond and always ready to assist with any issue or request we have. The testing process is also efficient, and we consistently receive speedy, detailed product feedback. Review collected by and hosted on G2.com.

Occasionally, some of the feedback we receive isn’t entirely relevant or within the scope of what needs to be tested. That said, it’s easy to sift through, and most of the time the responses are of good quality. Review collected by and hosted on G2.com.

Global App Testing has significantly improved our QA workflows. The ability to quickly crowdsource tests across different regions and devices helped us catch critical bugs before release. I especially appreciate the speed at which results come in within hours in most cases and the detailed bug reports with reproducible steps and screenshots. It integrates easily into our CI/CD pipelines, allowing our team to maintain velocity without sacrificing quality. Review collected by and hosted on G2.com.

There are occasional inconsistencies in tester feedback, especially when testing very niche use cases. While this is rare, a more standardized template or pre-test calibration for testers could improve consistency further. Additionally, deeper integrations with tools like Jira or Slack would make triaging even more seamless. Review collected by and hosted on G2.com.

They are not only a great company but also a genuinely friendly and collaborative team. What sets them apart is their unwavering focus on our brand . They consistently go above and beyond to ensure their testing aligns with our goals and values.

The recent changes they've implemented to support our business are a clear reflection of their commitment to continuous learning and improvement. It's evident that they are deeply invested in understanding every aspect of the business area they are working in, which makes them a truly valuable partner.

Their proactive approach, adaptability, and dedication to quality make them a trusted extension of our team. Highly recommended! Review collected by and hosted on G2.com.

Nothing yet, they have been very supportive Review collected by and hosted on G2.com.

It's very easy to use the app and request something to test. The results are delivered very quick and are very detailed. People arround the world can test so you can verify different internet connection and languages.

Special mentioned to Abbie Sparks who always help us in everything we need. Review collected by and hosted on G2.com.

Sometimes testing can go further that what you asked. That's good for the app but you may need to review results for something you didn't ask for. Review collected by and hosted on G2.com.