Global App Testing Reviews & Product Details

We find the team at Global App Testing, including Abbie Sparks and Alexandru Dochian to be very helpful in helping us to achieve out testing goals. The team is responsive and the results are accurate and detailed. We find the quality of the reports and flexibility to use Test Cases, Exploratory testing or other methods to be very helpful, allowing us to use a streamlined and efficient QA process. Review collected by and hosted on G2.com.

The only minor downside with using GAT is that we do not have a direct line of communication to the crowd source testers, which can result slightly slower response when needing follow up on test result or question. Review collected by and hosted on G2.com.

I appreciate how easy it is to read the test results, and I can always count on them being delivered promptly. Any issues encountered along the way are quickly resolved and the communication with the team is very ease. I've particularly worked with Ralph Walendy-Wrigley and Paul Chinta-Muresan and everything went smooth each time.

I use their service at least once a week for regression testing of the entire web app and sometimes for feature testing also.

Their web platform is very easy to use even if you have a lot of test cases that you need covered. Review collected by and hosted on G2.com.

One way this could be improved is by ensuring that the attachments related to identified issues do not expire. This would make it easier to reference them whenever needed.

Also, JIRA integration would also be nice Review collected by and hosted on G2.com.

I like Global App Testing because it supports release certification for our mobile apps by extending our QA capacity with on-demand, real-device testing. It helps us solve our need for speed and scale during regression. I appreciate the real-device coverage as it increases coverage, helps catch issues, and provides peace of mind. The flexibility of Global App Testing allows us to quickly scale testing, and its speed helps with test executions to meet our timelines. Setting it up was fairly easy too. Ralph has also been great to work with - responsive, helpful, and proactive in making sure we get what we need from the platform. Review collected by and hosted on G2.com.

Occasionally, reported defects can't be reproduced internally due to changes in requirements or environment. Review collected by and hosted on G2.com.

Working with Global App Testing has been a very positive experience. The quality of the testing is consistently high, and communication is clear and efficient. The team is professional and easy to work with, truly feeling like a partner rather than just a vendor. Special mention to Abbie Sparks for her responsiveness and collaborative approach, which makes the entire process smooth and well coordinated. Review collected by and hosted on G2.com.

So far, there is nothing to highlight. Our experience has been consistently positive. Review collected by and hosted on G2.com.

Global App Testing has significantly improved our QA workflows. The ability to quickly crowdsource tests across different regions and devices helped us catch critical bugs before release. I especially appreciate the speed at which results come in within hours in most cases and the detailed bug reports with reproducible steps and screenshots. It integrates easily into our CI/CD pipelines, allowing our team to maintain velocity without sacrificing quality. Review collected by and hosted on G2.com.

There are occasional inconsistencies in tester feedback, especially when testing very niche use cases. While this is rare, a more standardized template or pre-test calibration for testers could improve consistency further. Additionally, deeper integrations with tools like Jira or Slack would make triaging even more seamless. Review collected by and hosted on G2.com.

They are not only a great company but also a genuinely friendly and collaborative team. What sets them apart is their unwavering focus on our brand . They consistently go above and beyond to ensure their testing aligns with our goals and values.

The recent changes they've implemented to support our business are a clear reflection of their commitment to continuous learning and improvement. It's evident that they are deeply invested in understanding every aspect of the business area they are working in, which makes them a truly valuable partner.

Their proactive approach, adaptability, and dedication to quality make them a trusted extension of our team. Highly recommended! Review collected by and hosted on G2.com.

Nothing yet, they have been very supportive Review collected by and hosted on G2.com.

It's very easy to use the app and request something to test. The results are delivered very quick and are very detailed. People arround the world can test so you can verify different internet connection and languages.

Special mentioned to Abbie Sparks who always help us in everything we need. Review collected by and hosted on G2.com.

Sometimes testing can go further that what you asked. That's good for the app but you may need to review results for something you didn't ask for. Review collected by and hosted on G2.com.

The people we have dealt with have been very knowledgeable and quite responsive and their web portal is good. The credit system works well. Their onboarding process was good. Review collected by and hosted on G2.com.

They overpromised on their ability to enough testers with the conditions we described. They charged us too many credits for a round of testing which they refunded after we pointed it out. Review collected by and hosted on G2.com.

Test results have been shared by the tester in the requested format. Review collected by and hosted on G2.com.

finding a tester in Canada and ontario takes considerable amount of time Review collected by and hosted on G2.com.

It's so diverse - like a one stop for all for functional and usability testing. The customer support is extensive and reliable with well trained CRs Review collected by and hosted on G2.com.

Some of our testers are external and freelance B and often change from one test run to the next, they lack deep, contextual knowledge of our business Review collected by and hosted on G2.com.