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UNGUESS Reviews & Product Details

The crowdsourcing platform for effective tests and real insights in UX, Accessibility, Quality and Safety. Whether you are developing a website, a mobile app or a software solution, we support the improvement of user experience, accessibility, quality and security with unparalleled speed and scalability. Engage a real crowd of skilled humans. Get powerful insights and answers at any time needed. With UNGUESS you have much more than a crowdtesting platform: it’s everything your digital solutions deserve, in one place. Learn more: https://unguess.io/

Seller

UNGUESS

Discussions

UNGUESS Community

Languages Supported

English, French, Italian

Overview by

Laura Villa

Pricing

Pricing provided by UNGUESS.

UNGUESS Quality

Starting at €1,000.00

UNGUESS Security

Starting at €1,000.00

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UNGUESS Media

A glance at our Campaign Dashboard, where our users can see and analyze their tests performance

Here is where your tests will come to life

UNGUESS Demo - Reports, Features and Integrations

All of your campaign reports can be seen on our interactive dashboards, and are easily downloadable in different formats (pdf, csv, xlxs)

UNGUESS Reviews (27)

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Verified User in Retail

Enterprise (> 1000 emp.)

1/29/2024

"Exemplary Crowdtesting Excellence: Our Experience with Reliable UX and Software Quality Evaluation"

5/5

What do you like best about UNGUESS?

What stands out most about UNGUESS is their unwavering reliability in conducting comprehensive UX and software tests, aligning perfectly with our institutional and e-commerce objectives.

Their precise evaluations have significantly contributed to enhancing the user experience on our website, ensuring the reliability and quality of our software.

Through their high-quality digital testing, we've successfully addressed critical challenges, and their effective approach to work continues to exceed our expectations. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

Although our collaboration with UNGUESS has been commendable, we see an opportunity for improvement in the integration of various information management systems.

Efficient management of these systems is crucial for sustaining and preserving the achieved results in the long term. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

UNGUESS has been instrumental in solving key challenges, resulting in substantial benefits for us. Firstly, their solutions have significantly increased the efficiency of our resources, allowing us to achieve more with the same or even fewer resources. Secondly, their proactive approach has enabled us to anticipate and address potential issues in a timely manner, preventing disruptions and ensuring smooth operations. Lastly, the confidence instilled by UNGUESS's solutions is invaluable, providing assurance that our business is heading in the right direction for both customers and stakeholders. Overall, their problem-solving capabilities have played a vital role in optimizing our operations and fostering positive outcomes. Review collected by and hosted on G2.com.

Alice M.

Chief Innovation Officer

Mid-Market (51-1000 emp.)

1/25/2024

"The best User Testing Consulting firm and platform"

4.5/5

What do you like best about UNGUESS?

The completeness of the offering, any kind of User Testing methodology is available, Behavioural researchers are strongly skilled and the owned platform is a tech excellence with AI features. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

They improve day by day also listening to our feedbacks, so nothing to say Review collected by and hosted on G2.com.

Luca A.

Small-Business (50 or fewer emp.)

5/3/2023

"Excellent partner for the development and improvement of a digital product"

4/5

What do you like best about UNGUESS?

Very well organized and skilled in handling even the most complex requests. Capable of performing various types of tests according to needs. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

In general, nothing particular or specific to report: every test session conducted has always provided useful information.

A couple of notes on the platform:

1. I would like it if on the "Bug Collection" page it were possible to resize the column with the list of bugs and the one with the details of the selected bug: this way I could read the details better without needing to open the specific bug page, which I rarely visit.

2. I would expect the "Download this media" button to directly download the selected image or video, instead of opening a browser tab from which to then download the item. Review collected by and hosted on G2.com.

Alessandro D.

Functional Analyst & Application Tester

Enterprise (> 1000 emp.)

9/29/2023

"New project for the "courier and logistics" sector app"

4.5/5

What do you like best about UNGUESS?

The flexibility and methodology used that allow understanding all test cases. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

There is little to say, they are very effective in everything. Review collected by and hosted on G2.com.

Chiara S.

Enterprise (> 1000 emp.)

8/28/2023

"Maximization of quality through digital testing"

5/5

What do you like best about UNGUESS?

- Excellent testing methodologies

- Great usability of the platform

- Large community of testers worldwide

- Effectiveness and speed in supporting our needs Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I can't think of any particular reason for dissatisfaction... Review collected by and hosted on G2.com.

Alessio P.

Digital Marketing-Manager

Enterprise (> 1000 emp.)

9/4/2023

"Experienced team, effective tests"

5/5

What do you like best about UNGUESS?

The possibility to view the results while the test is ongoing

Results clearly showed

Respect of deadlines and timing

All the data collected are very usefull

Effectiveness of bug finding and usabikity tests Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

Nothing in particular, they're doing well Review collected by and hosted on G2.com.

Loris R.

Analysis and Test Team Supervisor

Enterprise (> 1000 emp.)

9/28/2023

"A new point of view with Unguess"

4.5/5

What do you like best about UNGUESS?

With Unguess we have found a strong partner for various activities in our IT projects. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

To date we have not found any weaknesses in the collaboration. Review collected by and hosted on G2.com.

Cristian V.

Enterprise (> 1000 emp.)

11/30/2023

"Excellence in research: advanced and reliable insights"

5/5

What do you like best about UNGUESS?

Reliable results and insights through high-quality research for the launch of Sky Glass, for the review of privacy consents, for the review of the Sky invoice, etc. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

nothing relevant to report that has not already been addressed Review collected by and hosted on G2.com.

Response from Laura Villa of UNGUESS

edit

Thank you for your review, Cristian! It is thanks to the trust of customers like you that UNGUESS can continue to grow.

See how UNGUESS improved

Simone G.

E-commerce e CRM Project Manager

Enterprise (> 1000 emp.)

10/12/2023

"Advanced and reliable testing experiences"

5/5

What do you like best about UNGUESS?

Reliable results through high-quality digital testing, availability, and attention to meeting customer needs. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I can't think of any particular reason for dissatisfaction as they are very attentive to customer needs and have always shown great flexibility and adaptability. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

8/29/2023

"G2, an excellent tool for monitoring crowdtesting"

5/5

What do you like best about UNGUESS?

G2 is simple to use. The platform is intuitive and allows you to quickly monitor the progress of the campaign by extracting results in real time. The output is of high quality and always very accurate. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I don't know what to point to. I didn't find anything that I disliked. Review collected by and hosted on G2.com.