
The thing I cared about most is that it doesn't make things up. It answers out of our own help docs and shows the source under each reply, so when a hiring manager asks "why didn't my job post sync to LinkedIn" or "how does the screening rubric work," I can trust what it told them. Anything it's unsure of, it hands to us with the full thread attached. It also takes phone calls, which for us matters because recruiters call, and it was live in an afternoon. Review collected by and hosted on G2.com.
It answers from our docs but it can't see inside our own product. So a hiring manager asking something account-specific, like the exact stage a candidate is at in their pipeline, still has to reach a human because Corebee doesn't have that live data. Totally understandable, but a way to let it pull a status from our own system would close the last gap for us. Review collected by and hosted on G2.com.