Top Free Conversational Marketing Software - Page 4

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,600+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Tidio, and knock-ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=tidio&focus%5B%5D=knock-ai-knock-ai)

BlueConic Experiences (Formerly Jebbit)

Experience the most creative and compliant way to collect data directly from consumers. Create fun, engaging, interactive experiences that drive more sales, fuel engagement, and capture the valuable first-party data.

Average Rating: 4.5/5.0

Total Reviews: 104

How Do G2 Users Rate BlueConic Experiences (Formerly Jebbit)?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.9/10 (Category avg: 8.7/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind BlueConic Experiences (Formerly Jebbit)?

  • Seller: BlueConic
  • Year Founded: 2010
  • HQ Location: Boston, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    170 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 38% Medium, 34% Small

What Do G2 Reviewers Say About BlueConic Experiences (Formerly Jebbit)?

AI-generated summary from verified user reviews

Pros
  • Users find Jebbit to be an easy-to-use platform that enhances interactive experiences for their business needs.
  • Users value the amazing experience and ease of use provided by Jebbit for collecting first-party data.
  • Users value the responsive customer support from Jebbit, enhancing their experience with timely assistance and collaboration.
  • Users value the easy setup of Jebbit, enabling quick launches of quizzes and personalized campaigns effortlessly.
  • Users value the intuitive platform of Jebbit, enabling easy creation of engaging and interactive experiences.
Cons
  • Users find a slight learning curve for advanced features, which can complicate effective usage of Jebbit.
  • Users find Jebbit's interface not intuitive, complicating the user experience and making customization challenging.
  • Users find the interface not user-friendly, citing difficulty with customization and integration with third-party services.
  • Users note a steep learning curve for advanced features, which may hinder effective usage for some.
  • Users find the difficult setup of Jebbit challenging, complicating implementation and navigation within the tool.

What Are Recent G2 Reviews of BlueConic Experiences (Formerly Jebbit)?

What Are G2 Users Discussing About BlueConic Experiences (Formerly Jebbit)?

Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Landbot?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it intuitive for creating effective chatbots quickly.
  • Users appreciate the ease of customizing code-free chatbots with Landbot, enhancing customer support and experience.
  • Users love Landbot's intuitive interface, making setup and conversational design effortless for both technical and non-technical users.
  • Users find Landbot’s easy setup remarkable, as it allows for quick deployment and intuitive integration with existing tools.
  • Users appreciate the ease of customization with Landbot, enhancing customer support and engagement through intuitive chatbots.
Cons
  • Users point out the lack of advanced features on Landbot, creating limitations for more complex needs.
  • Users find the limited features of Landbot restrictive, especially for advanced needs and complex use cases.
  • Users find Landbot to be expensive, especially when advanced features lead to unexpectedly high costs.
  • Users find some layout issues with Landbot, noting slow performance and messiness during extensive edits.
  • Users find the UI slow and messy, especially when editing complex bots, impacting their overall experience.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

Instabot

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. This is proven to increase conversions and reduce costs. Build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Easily build, launch, and optimize web bots with no technical resources—and make bots sophisticated with AI and natural language processing (NLP). Features of Instabot: • Intuitive Interface for Non-Technical Users • White-labeling + Complete Customization • Full Control of How + When Bot is Seen • Robust + Transparent Analytics • Live-Chat Hand-off • Calendar Integration for Easy, Instabot Scheduling • Natural Language Processing (NLP) • Integration with Salesforce, Eloqua, and Zapier • Email Alerts + Customized Goal Analytics How Instabot Is Different: • Most powerful platform on the market (including AI, Natural Language Processing, and custom coding) • Easy-to-manage • Deep analytics for great insights about your business and customers • Build and launch a chatbot in minutes • Amazing, responsive customer support The best way to compare Instabot is to try it yourself. Set your KPI, and we’ll build you a bot for free. If we can’t improve your conversion metrics or create efficiency, there is no cost to you. Email us for more information at info@instabot.io

Average Rating: 4.5/5.0

Total Reviews: 50

How Do G2 Users Rate Instabot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Instabot?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Small, 23% Medium

What Are Recent G2 Reviews of Instabot?

What Are G2 Users Discussing About Instabot?

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Prokeep

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq

Average Rating: 4.6/5.0

Total Reviews: 30

How Do G2 Users Rate Prokeep?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Prokeep?

  • Seller: Prokeep
  • Year Founded: 2016
  • HQ Location: New Orleans, US
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Wholesale
  • Company Size: 67% Small, 30% Medium

What Do G2 Reviewers Say About Prokeep?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient communication provided by Prokeep, enhancing responsiveness and customer interaction through text messaging.
  • Users love the ease of use of Prokeep, highlighting its convenience and efficiency in communication.
  • Users value the easy communication capabilities of Prokeep, allowing prompt responses and seamless document sharing with clients.
  • Users value the easy communication Prokeep provides, facilitating quick and effective interactions with the sales team and clients.
  • Users value the quick access to help provided by Prokeep, enhancing communication and problem-solving efficiency.
Cons
  • Users experience frequent interruptions in chat functionality, leading to missed customer communications and confusion among team members.
  • Users find the limited texting features of Prokeep frustrating, especially missing mass texting options and basic functionality.
  • Users find the missing features in Prokeep limit functionality, like mass texting and convenient reply options.
  • Users face sending issues with Prokeep, citing slow processes and complications with phone number integration.
  • Users face SMS issues, finding the mass texting process slow and cumbersome with difficult opt-in requirements.

What Are Recent G2 Reviews of Prokeep?

What Are G2 Users Discussing About Prokeep?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

How Do G2 Users Rate yellow.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.7/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the versatile integration options of yellow.ai, enhancing their chatbot's functionality and user experience.
  • Users appreciate the intuitive interface of yellow.ai, making chatbot development effortless and dynamic.
  • Users appreciate the intuitive interface and easy integration of yellow.ai chatbots, making development effortless.
  • Users appreciate the ease of use of yellow.ai, enabling effortless implementation and customization of solutions.
  • Users find easy integrations with Yellow.ai, allowing hassle-free implementation of new features and seamless workflows.
Cons
  • Users find the steep learning curve of yellow.ai challenging, particularly for those new to conversational AI technologies.
  • Users experience a steep learning curve when implementing Yellow.ai, especially those new to conversational AI technology.
  • Users note that AI limitations hinder functionality, with room for improvement in NLP and chatbot learning capabilities.
  • Users find the platform complex for newcomers, requiring significant technical knowledge for effective use and integration.
  • Users face difficult implementation challenges, including complex integrations and a steep learning curve for new technologies.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

Kenyt

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Kenyt?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Kenyt?

Who Uses This Product?

  • Company Size: 58% Medium, 33% Small

What Do G2 Reviewers Say About Kenyt?

AI-generated summary from verified user reviews

Pros
  • Users rave about the excellent customer support of Kenyt, praising the team's perfect response time and assistance.
  • Users commend Kenyt for its efficiency, enabling time and cost savings in automating HR and business processes.
  • Users value the integration capabilities of Kenyt, enhancing efficiency and collaboration for business growth.
  • Users commend Kenyt for its effective business growth capabilities, enhancing market reach and lead generation effortlessly.
  • Users praise the customization and flexibility of Kenyt, enhancing their marketing and sales efforts seamlessly.
Cons
  • Users are frustrated by the limited analytics in Kenyt, lacking essential integration with Google and collaboration features.
  • Users report the lack of Google integration and analytics features, limiting paid marketing effectiveness in Kenyt.
  • Users are frustrated by the limited features of Kenyt, particularly lacking Google integration and analytics capabilities.
  • Users experience slow loading times with Kenyt, causing delays in receiving responses during use.

What Are Recent G2 Reviews of Kenyt?

What Are G2 Users Discussing About Kenyt?

Chatfuel

Chatfuel turns conversations on WhatsApp, Instagram, Facebook, and your website chat into sales, so you stop losing leads to slow replies. It replies to comments and DMs, qualifies leads through a few customizable questions, and hands hot leads off to WhatsApp with the full conversation attached. Your team picks up right where the bot left off. The AI responses use your own tone and product knowledge, not a script. Bookings, a catalog, and reusable flows live in the same place. Chatfuel also runs a hosted MCP (Model Context Protocol) server. That means Claude, ChatGPT, Cursor, or any other MCP-compatible agent can manage your bots directly — ask it what leads came in today, or to turn on AI for your Instagram bot, and it does it. Nothing to install, nothing to host. Read-only access is available too, if you'd rather it just look. Chatfuel is an official Meta Business Partner.

Average Rating: 4.4/5.0

Total Reviews: 43

How Do G2 Users Rate Chatfuel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Chatfuel?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Chatfuel?

AI-generated summary from verified user reviews

Pros
  • Users find Chatfuel to be affordable, providing great value with minimal ongoing maintenance needed for chat automation.
  • Users find automation in Chatfuel valuable, easily managing customer interactions with minimal ongoing adjustments needed.
  • Users find Chatfuel's ease of use invaluable, allowing for seamless automation and minimal adjustments over time.
  • Users find Chatfuel's easy creation process beneficial, enabling seamless automation and minimal ongoing adjustments.
  • Users find Chatfuel's easy setup valuable, allowing effortless automation of conversations for their businesses.
Cons
  • Users criticize Chatfuel for its expensive pricing structure, which increases automatically based on subscriber count, causing unexpected bills.
  • Users express frustration over poor customer support, feeling ignored and unsupported when facing billing issues.

What Are Recent G2 Reviews of Chatfuel?

What Are G2 Users Discussing About Chatfuel?

Lime Connect (formerly Userlike)

Lime Connect is a German AI software solution that enables companies to automate their customer communications across all channels and consolidate them into a single omnichannel inbox. AI agents answer inquiries and autonomously handle entire processes from start to finish. With Copilot, service teams gain an AI assistant that supports them in their day-to-day work by providing context and suggested responses. The knowledge needed for this comes from a central knowledge base that provides AI Agents and Copilot with the necessary content, whether from your documents or an automatic website sync. With the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. The Message Center consolidates website chat, email, WhatsApp, Instagram, and other channels, allowing you to assign conversations to individual team members, leave internal notes, and maintain an overview even during periods of high volume. In addition to powerful AI features and an omnichannel inbox, Lime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, such as damage reports or appointment bookings, and proactively reach customers through WhatsApp campaigns. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution, ISO 27001-certified and EU AI Act-ready. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

Average Rating: 4.4/5.0

Total Reviews: 441

How Do G2 Users Rate Lime Connect (formerly Userlike)?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.1/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.4/10 (Category avg: 8.7/10)
  • Analytics: 7.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Lime Connect (formerly Userlike)?

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy WhatsApp implementation of Lime Connect, making customer management seamless and efficient.
  • Users praise the easy WhatsApp implementation of Lime Connect, making customer management effortless and efficient.
  • Users love the easy WhatsApp implementation, making customer management smooth and efficient.
  • Users love the easy WhatsApp implementation of Lime Connect, simplifying their customer management significantly.
  • Users love the easy integrations of Lime Connect, simplifying customer management effortlessly through WhatsApp.
Cons
  • Users find the product expensive, despite its functionality, which could deter some potential buyers.
  • Users find the bland design of Lime Connect unappealing, though acknowledge its functionality despite the cost.

What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

11Sight

11Sight is an AI Agent Platform for Call Centers and Customer-Facing Operations that deploys AI Agents as the first point of contact handling ≈ 76% of requests end-to-end, executing high-stakes tasks directly in customer systems, and escalating to human teammates only when it matters. "We started by reducing burnout in call centers. Now our AI Agents handle most tasks autonomously—climbing the complexity ladder while keeping customers satisfied and knowing exactly when to bring in a human." — Aleks Gollu, CEO Agents now handle the task on the first ask of the customer, reducing the amount of touchpoints where customers need to repeat themselves to get the service they need. If a customer wants to talk with a human advisor we will transfer the conversation context along allowing for the human to pick up where the agent left off. Solutions for All Touchpoints: Voice, SMS, and Chat. Inbound and outbound. 11Sight covers the full surface of customer communication from a single platform. Built for Non-technical Managers: 11Sight's AI Agent Factory lets teams configure and deploy new agents deterministically—reliably, repeatably, and without prompt hacking. Non-technical managers customize, monitor, and manage agents directly in the AI Agent Studio: edit scope, toggle agents on/off, and track performance without engineering support. New agents go live in days. A full team of agents is ready in weeks. Reliability From Day One: Deterministic agent configuration means consistent performance and lower costs. No runaway compute, no unpredictable behavior, no expensive trial-and-error tuning. The efficiency advantage is visible from day one. One Platform, Any Vertical: A simplified Job Description Language lets you encode exact workflows—whether handling high-volume diverse requests, scheduling high-value appointments, or engaging and upselling existing customers. The same platform serves healthcare, finance, automotive, hospitality, and beyond. Horizontal by design. Verticalized by configuration. Human + AI, Working Together: 11Sight includes an integrated call center with video meeting capability, full conversation context, and defined meeting goals. AI Agents and human team members operate as one coordinated team—not separate systems stitched together. 24/7 customer support included. The Only Platform That Does Both: Most AI agent tools make you choose. Chat-first platforms bolt voice onto scripts.The rest lock you into rigid vendor deployments you can't touch without professional services. 11Sight is built on native telephone and browser voice infrastructure (real voice, not scripts) and deploys deterministically so your own team configures and tweaks agents in-house, in days, without engineering. Full voice capability and full control only with 11Sight.

Average Rating: 4.6/5.0

Total Reviews: 62

How Do G2 Users Rate 11Sight?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind 11Sight?

  • Seller: 11Sight
  • Year Founded: 2016
  • HQ Location: Berkeley, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 13% Medium

What Do G2 Reviewers Say About 11Sight?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 11Sight, enabling fast and natural connections without complicated setups.
  • Users appreciate the time-saving benefits of 11Sight, enabling instant communication and seamless connections with customers.
  • Users love the instant video calling feature of 11Sight, enabling seamless connections without downloads for improved communication.
  • Users find the easy setup of 11Sight enhances their ability to connect with customers seamlessly and effectively.
  • Users value the instant communication capabilities of 11Sight, enhancing engagement and building trust effortlessly.
Cons
  • Users feel there is a need for more flexible customization options to better suit different workflows and branding.
  • Users find missing features like smarter notifications and stronger team tools limit the platform's effectiveness.
  • Users note that limited analytics hinder their ability to effectively track performance and customize reports for their needs.
  • Users find the limited features of 11Sight lacking for team customization, notifications, and call management.
  • Users feel that the interface could be more intuitive, affecting the overall user experience during calls.

What Are Recent G2 Reviews of 11Sight?

What Are G2 Users Discussing About 11Sight?

Manago AI

Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.

Average Rating: 4.4/5.0

Total Reviews: 309

How Do G2 Users Rate Manago AI?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Manago AI?

Who Uses This Product?

  • Who Uses This: Marketing Automation Specialist, Marketing Specialist
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 56% Small, 35% Medium

What Do G2 Reviewers Say About Manago AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the fast and responsive customer support of Manago AI, enhancing their overall experience and efficiency.
  • Users value the effortless automation of SALESmanago, enhancing customer communication and streamlining marketing workflows.
  • Users appreciate the automation efficiency of SALESmanago, significantly enhancing customer communication and campaign management.
  • Users value the powerful campaign automation and seamless integration of SALESmanago for effective marketing strategies.
  • Users highlight the intuitive email builder and responsive support team, making SALESmanago an efficient solution for communication.
Cons
  • Users find the steep learning curve challenging, making adaptation to specific project needs difficult.
  • Users find the interface and features often unintuitive, requiring workarounds that hinder efficient workflow.
  • Users find the complex usability of Manago AI challenging, especially after certain updates affected intuitive features.
  • Users face complexity issues with Manago AI, making it hard to utilize all available features effectively.
  • Users express concerns over missing features such as limited filtering options and lack of flexible mailing distribution.

What Are Recent G2 Reviews of Manago AI?

What Are G2 Users Discussing About Manago AI?

Continually

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Average Rating: 3.8/5.0

Total Reviews: 17

How Do G2 Users Rate Continually?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.0/10 (Category avg: 8.7/10)
  • Analytics: 5.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Continually?

  • Seller: Continually
  • Year Founded: 2017
  • HQ Location: Belfast, Northern Ireland
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 88% Small, 12% Medium

What Are Recent G2 Reviews of Continually?

What Are G2 Users Discussing About Continually?

GoSquared

Turn more visitors into customers. A suite of integrated products to help you grow your online business. – Analytics: traffic sources, campaign tracking, new visits % – Live Chat: targeted messaging, lead capture, shared team inbox – Customer Data Hub: automatic lead enrichment, company info

Average Rating: 4.5/5.0

Total Reviews: 74

How Do G2 Users Rate GoSquared?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind GoSquared?

  • Seller: GoSquared
  • Year Founded: 2006
  • HQ Location: London, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 45% Small, 37% Medium

What Are Recent G2 Reviews of GoSquared?

What Are G2 Users Discussing About GoSquared?

Appier AIRIS (formerly Woopra)

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams. As data flows into Woopra, People Profiles reveal a full behavioral history for each user, from their first touch to conversion and beyond. Making every engagement an opportunity to create more personalized experiences and support. Advanced analytics features include non-linear Customer Journeys, Trends and Retention reports powered by consolidated data. Translating numbers into people and opening entirely new views of the who, the what and the how in your data. Finally, Woopra's Triggers empower teams to take real-time action on their data. Automatically personalize page content, trigger a chat message, enrolls segments drip campaigns, update a lead status or customize a promotion with zero latency. Combined with powerful behavioral and demographic data, companies are able to deliver personalized experiences through the right channel, at the right time. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified analytics solution that is used by SaaS, eCommerce and On-Demand services for understanding, engaging and connecting with customers through data.

Average Rating: 4.4/5.0

Total Reviews: 197

How Do G2 Users Rate Appier AIRIS (formerly Woopra)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Appier AIRIS (formerly Woopra)?

  • Seller: Appier
  • Year Founded: 2012
  • HQ Location: Taipei, Taiwan
  • LinkedIn® Page: www.linkedin.com
    862 employees on LinkedIn®
  • Ownership: TYO: 4180

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 53% Small, 34% Medium

What Do G2 Reviewers Say About Appier AIRIS (formerly Woopra)?

AI-generated summary from verified user reviews

Pros
  • Users value the insights generation of Appier AIRIS, enabling effective analysis of user journeys and business strategies.
  • Users value the real-time analytics of Appier AIRIS, enhancing their ability to respond swiftly to customer behavior changes.
  • Users value the flexible reporting capabilities of Appier AIRIS, essential for tailored insights and effective decision-making.
  • Users value the deep customer understanding provided by Appier AIRIS, enhancing insights for better business decisions.
  • Users appreciate the comprehensive data collection and analysis capabilities of Appier AIRIS, enhancing business insights significantly.
Cons
  • Users find the onboarding process and built-in formulas complex, leading to occasional malfunctions and confusion.
  • Users experience difficult customization options, which limit their ability to tailor reports and dashboards effectively.
  • Users find the difficult learning curve of Appier AIRIS challenging due to its many features and analytics complexity.
  • Users express concern about the limited features of Appier AIRIS, particularly the restriction on data and report types.
  • Users face integration issues with certain third-party tools, causing potential data discrepancies during setup.

What Are Recent G2 Reviews of Appier AIRIS (formerly Woopra)?

What Are G2 Users Discussing About Appier AIRIS (formerly Woopra)?

Joonbot Chatbot Builder

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Automate customer resolutions

Average Rating: 4.5/5.0

Total Reviews: 16

How Do G2 Users Rate Joonbot Chatbot Builder?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Lead Gathering: 7.1/10 (Category avg: 8.5/10)
  • Analytics: 6.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Joonbot Chatbot Builder?

  • Seller: Arnica
  • Year Founded: 2021
  • HQ Location: Alpharetta, Georgia
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 94% Small, 6% Medium

What Are Recent G2 Reviews of Joonbot Chatbot Builder?

What Are G2 Users Discussing About Joonbot Chatbot Builder?

Expertise AI

Expertise AI replaces traditional website chatbots with an AI sales agent built to convert. Most chatbots are designed for support. They answer basic questions, follow rigid scripts, and break the moment a real buyer goes off-path. The result is lost momentum, slow follow-ups, and pipeline quietly leaking out of your website. Expertise AI is different. It runs real sales conversations. Our AI sales agent engages inbound visitors in real time, understands intent and context, and guides buyers to the right next step, whether that’s qualifying fit, answering complex questions, sharing relevant content, or booking a meeting. Instead of deflecting conversations, Expertise moves them forward. Built for HubSpot-first B2B teams, Expertise connects directly into your revenue stack. High-intent conversations are routed instantly, buyer context is preserved, and sales teams are alerted when it’s time to jump in, at the moment intent is highest. Expertise AI adapts dynamically to how buyers behave. It personalizes each conversation based on page context, actions, and firmographic signals, enriching every lead with actionable insight instead of noise. No scripts. No broken flows. No lost speed-to-lead. With native integrations across HubSpot, Salesforce, Zapier, and modern sales tools, Expertise fits seamlessly into existing workflows. The platform handles qualification, routing, scheduling, and enrichment automatically, so teams can focus on closing, not chasing. Enterprise-ready and SOC 2 Type II and GDPR compliant, Expertise AI scales securely with your business. Ditch the stone-age chatbot. Use an AI agent that actually converts.

Average Rating: 4.9/5.0

Total Reviews: 48

How Do G2 Users Rate Expertise AI?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Expertise AI?

  • Seller: Expertise AI
  • Company Website:
  • HQ Location: Toronto, ON
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 76% Small, 27% Medium

What Do G2 Reviewers Say About Expertise AI?

AI-generated summary from verified user reviews

Pros
  • Users find Expertise AI easy to use, allowing seamless setup and navigation without the need for extensive tutorials.
  • Users love the simple setup of Expertise AI, making it quick and easy to implement their chat solutions.
  • Users appreciate the intuitive setup and stellar support of Expertise AI, enhancing customer interaction seamlessly.
  • Users appreciate the helpful support of Expertise AI, quickly addressing queries and enhancing overall usability.
  • Users find the implementation ease of Expertise AI exceptional, allowing for quick setup and integration with HubSpot.
Cons
  • Users find the pricing steep for small businesses, highlighting the need for more affordable payment options.
  • Users find the pricing to be high, especially for small businesses or solo operators, making it less accessible.
  • Users face integration issues with HubSpot workflows, though support is available to assist with challenges.
  • Users experience occasional software bugs, but the responsive support team helps resolve issues quickly.
  • Users find the integration process complex for non-experts, needing support to navigate HubSpot workflows effectively.

What Are Recent G2 Reviews of Expertise AI?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026