Best Chatbots Software - Page 37
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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Faqbot builds a FAQ database based on your existing FAQs content and response to same questions that are formulated differently. It learns from each conversation to improve its responses.
57 Twitter followers
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Earlybird Conversations is an AI-driven platform designed to revolutionize employment support services by enabling advisers to manage significantly more participant interactions efficiently. Operating
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eBotify is an AI-driven conversational bot-building platform to create tailor-made chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedbac
32 Twitter followers
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eGain Virtual Assistant chatbot software provides the frontline support so your customer service staff can concentrate on more complex tasks.
- 100% Small-Business
2,508 Twitter followers
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At Engage Co our customers told us that legacy text chat, with its impersonal little boxes and nameless faceless call center experiences needed to change. Unfortunately that was the only option for we
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Enso is an AI-powered marketplace designed to help small businesses automate various aspects of their operations, enhancing efficiency and growth. By offering a suite of pre-trained AI bots, Enso enab
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Etiya’s Chatbot is an AI-supported, advanced conversational tool that simulates human conversations, and it is designed to optimise customer service and operational efficiency. It can seamlessly integ
1,215 Twitter followers
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Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Con
- 100% Small-Business
147 Twitter followers
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EXPA.AI is a set of messaging-first deep learning-based products for businesses to accelerate growth throughout the complete “customer lifecycle”. The “AI Bot Builder” allows businesses to build a cha
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Finn AI’s built for purpose banking chatbot provides optimized, out-of-the-box support for over 500 of the most common banking tasks and queries. Our proven, effective solution delivers the best ROI i
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Turn Google Forms into conversational AI chat bots, and easily embed them on your website.
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Frankly enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.
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Fundamento is an enterprise-focused contact center automation solution powered by AI that ensures companies consistently achieve excellent business outcomes by saving costs dramatically with reduced A
- 67% Mid-Market
- 33% Small-Business
1,087 Twitter followers
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Communication solution that makes it easy for businesses to connect with their customers. With our chat widget, customers can quickly and easily get in touch with a business directly from their websit
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WhatsApp AI Chatbot In 5 Minutes, no code, just upload your files. Most chatbots on the market are a one-size-fits-all solution. We strongly believe this is not sufficient in the long-term, a lot of
