---
title: Frankly Reviews
meta_title: 'Frankly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Frankly works for a business like yours.
date_modified: '2025-06-12'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Frankly Reviews
**Vendor:** FranklyAI  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Frankly
Frankly enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.






- [View Frankly pricing details and edition comparison](https://www.g2.com/products/franklyai-frankly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+09%3A20%3A54+-0500&secure%5Bsession_id%5D=827dc875-65c8-410b-8ef0-54343282be5f&secure%5Btoken%5D=8af8ccede626da5eb06be3606a0b342dea47bb60b305c46d002e8ba161517b4f&format=llm_user)

## Frankly Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Frankly Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,647 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,306 reviews)