---
title: Frankly Reviews
meta_title: 'Frankly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Frankly works for a business like yours.
date_modified: '2025-06-12'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Frankly Reviews
**Vendor:** FranklyAI  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Frankly
Frankly enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.






- [View Frankly pricing details and edition comparison](https://www.g2.com/products/franklyai-frankly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+19%3A52%3A36+-0500&secure%5Bsession_id%5D=8f7388f2-f0b4-466d-843e-e99076b114ad&secure%5Btoken%5D=3a88d5ba501a6a6fe7b6926804fb8033968f051e4be5023de93ed3c077cd9b4d&format=llm_user)

## Frankly Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Frankly Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,648 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,306 reviews)

