Best Chatbots Software - Page 43
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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nativeMsg is a Chicago company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, w
2,254 Twitter followers
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Neeti Bots is a comprehensive customer communication platform for WhatsApp. We are an official WhatsApp API partner. Neeti Bots enables sales, customer support, and marketing teams to use a single pl
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Liberty Connect is our AI-assisted asynchronous conversational messaging solution. Create an outstanding customer experience (CX) across every channel of choice. Liberate your digital conversations.
1,530 Twitter followers
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Turn every purchase into a lifelong relationship.
104 Twitter followers
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Your Stream, Simplified Nightbot is a chat bot for Twitch and YouTube that allows you to automate your live stream's chat with moderation and new features, allowing you to spend more time entertaining
- 100% Small-Business
954 Twitter followers
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NitroBots transforms lead generation solutions using the power of AI and machine learning. Our AI agents seek to help clients improve sales efficiency and engagement growth through multiple channel
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NLPBOTS help employees with their queries on HR Policies and benefits, manages the transactions such as payroll, leave applications, reimbursements, claims, Learning and Developments etc. It helps the
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AI agent, which works as Intelligent consultant for your company data Introducing our advanced AI-powered assistant, designed to enhance the experience of both internal employees and external users by
71 Twitter followers
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An AI-powered solution to manage chat conversations with customers. A chatbot is an essential part of it. We keep our focus on the balance between the affordability and the intelligence of the product
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OCA Indonesia provides a comprehensive, omnichannel communication platform to enhance businesses' internal and external communication capabilities. Our platform includes features such as bulk messagin
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Officely.ai is a platform that generates conversational AI agents that do more than just talk to your customers. They're your 24/7 specialized agents that can act as a salesman, a pharmacist, a hotel
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Advanced Omnichannel is designed for Startups and Enterprises to bring together all communication channels - emails, social media, live chat, phone calls, and messages - connecting you seamlessly with
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NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries. OMQ Assist upgrades your ticket system by automatica
376 Twitter followers
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Chatbots and Intelligent Virtual Assistants that are powered by an Enterprise Knowledge Graph. Connect your systems (like CRM, ERP, PIM, Knowledge base ...) to our Enterprise Knowledge Graph and make
