Top Free AI Voice Assistants - Page 2

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 843

Category Stats (Oct 2026)

  • Average Rating: 4.73/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: UnleashX (+0.29%) - Among all products in this category, UnleashX recorded the largest rating increase compared to last month

Last updated: October 14, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 33,300+ Authentic Reviews
  • 843+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, Podium, Nextiva, RingCentral AI Receptionist (AIR), Smith.ai AI Receptionist, and fonio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=podium&focus%5B%5D=nextiva&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=fonio)

UnleashX

UnleashX is an AI Workforce Platform that enables businesses to build, hire, deploy, and manage AI employees that can communicate, make decisions, and execute real business work autonomously across sales, customer support, and operations. UnleashX AI employees work across voice AI, chatbots, WhatsApp, email, video, click-to-call, and automated workflows. They can engage customers, qualify leads, schedule meetings, handle support requests, conduct follow-ups, update CRMs, trigger workflows, and take authorized actions across connected business systems. The platform combines AI agents, workflow automation, and workforce orchestration in one platform. Businesses can deploy pre-built AI employees or create custom AI employees based on their processes, knowledge, business rules, and tools. Multiple AI employees can coordinate across workflows while maintaining shared context and organisational memory. With integrations across business systems, UnleashX enables AI employees to read information, take actions, verify outcomes, and complete end-to-end workflows with minimal human intervention. The platform also provides governance, permissions, human-in-the-loop controls, approvals, exception handling, and AI evaluation for enterprise AI automation. UnleashX helps businesses move beyond traditional chatbots and standalone AI agents to an AI workforce that can understand, communicate, coordinate, and execute work across the organisation—24/7.

Average Rating: 4.9/5.0

Total Reviews: 10

Who Is the Company Behind UnleashX?

Who Uses This Product?

  • Company Size: 45% Small, 36% Large

What Are Recent G2 Reviews of UnleashX?

NextPhone - AI Answering Service

NextPhone is an AI-powered answering service built for small and mid-sized businesses that depend on inbound phone calls for revenue. Developed by Pure Labs Inc., NextPhone uses advanced voice AI technology to answer business calls 24/7, qualify leads in real time, collect intake information, and book appointments directly into the business owner's calendar — all without any human intervention. NextPhone is designed to solve a critical problem for service-based businesses: missed calls. Studies show that small businesses miss 40-60% of their inbound calls, especially during busy hours, after-hours, and weekends. Each missed call is a potential lost customer. Traditional answering services address this but typically charge $500-2,000 per month with per-minute billing, while hiring a full-time receptionist costs $3,000-5,000 per month. NextPhone offers a flat-rate alternative at $199 per month with unlimited calls and no per-minute fees. The platform works by forwarding an existing business phone number to NextPhone, or businesses can provision a new local number from any area code. Once configured, the AI receptionist answers every call in one ring, greets callers professionally, and handles conversations using knowledge trained from the business's own website content. This means the AI understands the company's services, pricing, service areas, and booking policies without manual programming. Key features include real-time calendar integration for instant appointment booking, CRM synchronization with platforms like HubSpot, Salesforce, ServiceTitan, and Housecall Pro, call recording and transcription, voicemail-to-text conversion, automated SMS follow-up messages, intelligent spam filtering, and instant call transfers to team members for complex inquiries. NextPhone integrates with over 100 business tools through native integrations and Zapier connectivity. NextPhone supports more than 20 languages including English, Spanish, French, Mandarin, Arabic, and Portuguese, making it suitable for businesses serving diverse communities. The system can handle up to 20 simultaneous calls, eliminating busy signals during peak hours. The platform is purpose-built for service industries including HVAC, plumbing, electrical, legal services, dental practices, property management, landscaping, and general contracting. These businesses typically generate the majority of their revenue through phone-based customer acquisition and appointment scheduling. Setup takes approximately five minutes with no technical expertise required. Businesses can be fully operational within one to two business days. NextPhone offers a 7-day free trial with no credit card required, and all plans include month-to-month billing with no long-term contracts or setup fees.

Average Rating: 5.0/5.0

Total Reviews: 23

Who Is the Company Behind NextPhone - AI Answering Service?

Who Uses This Product?

  • Top Industries: Accounting
  • Company Size: 96% Small, 4% Medium

What Are Recent G2 Reviews of NextPhone - AI Answering Service?

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms. net2phone solves this with a connected business VoIP and unified communications platform built for teams that can't afford dropped context or slow resolution times. Unite: Unified Communications unifies voice, messaging, video, and chat in a single place. Features include call and video recording with transcription, sentiment analysis on voice calls, automated action-item tracking, and AI-generated follow-up emails — reducing the tool-switching that slows teams down. uContact: Omnichannel Contact Center gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards needed to deliver consistent omnichannel customer experiences at scale. Coach AI: Performance Intelligence analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and targeted coaching recommendations by user or department. AI Agent: Intelligent Task Automation handles inquiries and completes workflows — answering questions, resolving support cases, scheduling, and managing returns — across phone and chat, with support for 30+ languages and seamless handoff to human agents. Every net2phone solution connects to the tools businesses already use, with a built-in drag-and-drop workflow builder that lets teams automate processes across the entire suite without writing code. Rather than just deploying software, net2phone provides expert guidance at every step — from workflow design to system integration to ongoing optimization, that guidance is backed by enterprise-grade security across every solution. All of this ensures unified communications and contact center technology actually deliver measurable retention and growth.

Average Rating: 4.4/5.0

Total Reviews: 186

Who Is the Company Behind net2phone?

  • Seller: net2phone
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Newark, NJ
  • Twitter: @net2phone
    1,900 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    322 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Construction, Information Technology and Services
  • Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About net2phone?

AI-generated summary from verified user reviews

Pros
  • Users find net2phone to offer exceptional ease of use, simplifying call tracking and management seamlessly.
  • Users appreciate the exceptional customer service from Net2Phone, highlighting their prompt and knowledgeable support team.
  • Users praise the responsive customer support of Net2Phone, consistently receiving eager help with their issues.
  • Users commend the affordability of net2phone, highlighting significant cost savings compared to competitors.
  • Users highlight the responsive and helpful customer service of net2phone, enhancing their overall experience significantly.
Cons
  • Users experience connection issues that hinder functionality, with limited support for integrating with custom setups.
  • Users report poor customer service, receiving minimal support with integrations and lacking transparency in billing processes.
  • Users report significant issues with customer support, highlighting ignored complaints and poor communication regarding billing and equipment.
  • Users find the net2phone interface to be not intuitive, complicating basic functions and features usage.
  • Users report long wait times for support, leading to frustration and unresolved issues during critical setup moments.

What Are Recent G2 Reviews of net2phone?

What Are G2 Users Discussing About net2phone?

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Thoughtly

Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call.

Average Rating: 4.6/5.0

Total Reviews: 42

Who Is the Company Behind Thoughtly?

  • Seller: Thoughtly
  • Year Founded: 2023
  • HQ Location: New York City, US
  • Twitter: @thoughtlyai
    972 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 109% Small, 4% Medium

What Do G2 Reviewers Say About Thoughtly?

AI-generated summary from verified user reviews

Pros
  • Users find Thoughtly's ease of use exceptional, streamlining communication and saving valuable time for their teams.
  • Users benefit from efficiency improvements with Thoughtly, streamlining outreach and saving significant time on tasks.
  • Users value the AI integration of Thoughtly for streamlining outreach and enhancing call efficiency.
  • Users value the exceptional customer support from Thoughtly, enhancing efficiency and easing the onboarding process.
  • Users appreciate the intuitive and well-organized user interface of Thoughtly, simplifying navigation and enhancing usability.
Cons
  • Users face a challenging learning curve with Thoughtly, requiring significant time and support for understanding the platform.
  • Users find the operational complexity of Thoughtly challenging, needing tech skills and better support to navigate features.
  • Users note a need for missing features, including better report exports and quicker customer support options.
  • Users find difficult learning curve with Thoughtly, requiring extra support and tutorials for advanced workflows.
  • Users find the difficult setup of Thoughtly time-consuming and confusing, particularly lacking clear guidance for configuration.

What Are Recent G2 Reviews of Thoughtly?

smallest.ai

Smallest AI — Real-Time Voice AI Platform (Text-to-Speech, Speech-to-Text, Speech-to-Speech & Voice Agents) Smallest AI is a real-time voice AI platform that provides low-latency text-to-speech (TTS), speech-to-text (STT), speech-to-speech (S2S), and small language models (SLMs) for building production voice agents and multimodal AI applications. It is built for developers and enterprises that need accurate, sub-second voice processing at scale, with self-serve API access and enterprise deployment options including on-premise and private cloud. Core models and products - Lightning (Text-to-Speech): A text-to-speech model that generates studio-quality speech at approximately 100 ms latency, built for real-time voice agents. It supports voice cloning — instant cloning from 5–15 seconds of audio and professional cloning from longer samples — across 15+ languages. - Pulse (Speech-to-Text): A speech recognition model that transcribes audio across 30+ languages with speaker detection and emotion detection, available for both pre-recorded and real-time streaming transcription. - Hydra (Speech-to-Speech): A native speech-to-speech model built for production conversational AI, processing voice directly rather than chaining separate transcription and synthesis steps. - Electron (Small Language Model): A sub-3-billion-parameter small language model designed for fast, task-specific reasoning in voice and agent workflows. Key capabilities - Real-time, low-latency voice synthesis and transcription for live conversational agents - Instant and professional voice cloning - Multilingual TTS and STT with accents and dialects - Speaker and emotion detection in transcription - A voice agent builder for configuring agents by voice, language, and use case - Self-serve APIs with usage-based pricing, plus enterprise plans with custom concurrency and SLAs Who uses it Smallest AI is used to build voice agents and voice-enabled applications across industries including healthcare, debt collection, real estate, e-commerce, customer support, and small business operations. Common use cases include automated outbound and inbound calling, AI receptionists and front-desk agents, voiceovers and content narration, and multilingual customer service. Deployment and security Smallest AI offers cloud, on-premise, and private cloud deployment. The platform is SOC 2 Type 2 compliant, ISO 27001 certified, GDPR compliant, and HIPAA compliant, with a HIPAA zero-data-retention option, making it suitable for regulated and high-trust environments. Enterprise plans include a 99.99% uptime SLA, SSO, and role-based access control (RBAC). Categories: Text to Speech (TTS) · Speech Recognition (Speech-to-Text) · Voice Recognition · AI Voice Agents · Conversational AI · Voice Cloning

Average Rating: 4.7/5.0

Total Reviews: 34

Who Is the Company Behind smallest.ai?

  • Seller: Smallest AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • Twitter: @smallest_AI
    9,025 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    104 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 50% Medium, 47% Small

What Do G2 Reviewers Say About smallest.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 customer support provided by smallest.ai, ensuring assistance is always available when needed.
  • Users appreciate the 24/7 interaction capabilities of smallest.ai, enhancing customer support during peak gaming hours.
Cons
  • Users initially found the limited templates frustrating, though improvements have since been made to address this.

What Are Recent G2 Reviews of smallest.ai?

Revmo AI

Revmo AI is a conversational AI platform that provides autonomous AI agents to handle inbound customer interactions across voice and text channels. The platform operates 24/7, answering all inbound inquiries while integrating directly with enterprise systems to turn conversations into completed outcomes. Designed for multi-location enterprises, Revmo AI functions as a virtual agent capable of executing tasks that traditionally require human staff, including scheduling appointments, processing orders, managing requests, and coordinating actions across connected systems. The platform supports 32 languages and works across phone, SMS, and chat interfaces. Unlike scripted voice automation tools that route calls or provide basic responses, Revmo AI orchestrates full workflows by connecting to existing business systems and taking action within them. This approach allows the AI agent to mirror the capabilities of a trained employee rather than serving as a simple answering service. Key capabilities include: - 24/7 autonomous responses across phone and text channels with no human fallback required for routine interactions - Direct system integration enabling the AI to complete real workflows like booking appointments, taking orders, and processing customer requests - Multi-language support for 32 languages, allowing enterprises to serve diverse customer bases without specialized staffing - Built-in analytics providing visibility into interaction volumes, outcomes, and revenue captured from previously missed opportunities -Multi-location scalability delivering consistent customer experiences across all business locations without proportional headcount increases Organizations use Revmo AI to reduce missed calls and slow response times, improve frontline staff productivity by offloading routine inquiries, and convert inbound demand into completed transactions. The platform is particularly suited for enterprises managing high volumes of customer interactions across multiple sites where consistency and availability directly impact revenue.

Average Rating: 4.8/5.0

Total Reviews: 13

Who Is the Company Behind Revmo AI?

  • Seller: Revmo
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Phoenix, AZ
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Medium, 38% Small

What Are Recent G2 Reviews of Revmo AI?

Pesta

Pesta is an AI voice agent platform customized for each business. It answers calls, captures leads, and books appointments automatically - 24/7 - helping businesses stay responsive and never miss opportunities. You can try it instantly with your own demo phone line and experience how it handles real customer calls from day one. Pesta - Never Miss a Call

Average Rating: 5.0/5.0

Total Reviews: 12

Who Is the Company Behind Pesta?

  • Seller: Pesta
  • HQ Location: N/A
  • Twitter: @pestaiovoice
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Small, 33% Medium

What Are Recent G2 Reviews of Pesta?

Bland

Bland AI is an enterprise voice AI platform built for complex, high-stakes phone calls in regulated industries including Healthcare, Financial Services, and Insurance. Bland automates millions of inbound calls per year for 250+ enterprises including Signant Health, Innovacer, Samsara, First Financial Bank, Mutual of Omaha, and Kin Insurance. Core Use Cases Healthcare: Patient scheduling and appointment reminders, remote patient monitoring outreach, prior authorizations, and prescription refills. Financial Services: Customer service inquiries, lead qualification, and debt collection. Insurance: Speed-to-lead follow-up, claims inquiries, and policy renewals. Why Regulated Industries Choose Bland Most voice AI tools are built on top of proprietary model providers — which means when they go down, you go down. When they change their pricing, yours changes too. Bland owns its infrastructure end-to-end. Fully self-hosted and deployable on-premise or within a VPC, Bland gives compliance, security, and IT teams complete control over where data lives and how it's processed with none of the third-party dependencies that create risk in regulated environments. Bland also provides deep observability into every agent interaction, including call transcripts and monitoring tools that let legal and compliance teams audit, improve, and govern AI behavior at scale. Get a live phone agent in production in 30 days. Our world-class Forward Deployed Engineers work alongside your team to ensure a fast deployment without compromising on quality and compliance. Bland is for the calls you can't afford to get wrong.

Average Rating: 5.0/5.0

Total Reviews: 10

Who Is the Company Behind Bland?

  • Seller: Bland AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco
  • LinkedIn® Page: www.linkedin.com
    132 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 82% Small, 18% Medium

What Do G2 Reviewers Say About Bland?

AI-generated summary from verified user reviews

Pros
  • Users find Bland AI to be extremely easy to use, making setup and integration a smooth experience.
  • Users appreciate the powerful and user-friendly platform of Bland AI for building complex voice agents efficiently.
  • Users commend the powerful and user-friendly platform of Bland AI, enhancing the interaction with AI voice agents.
  • Users praise Bland's AI for its conversational capabilities, enhancing user engagement beyond human interaction.
  • Users appreciate the easy integrations of Bland AI, allowing seamless connections with public APIs and enhancing usability.
Cons
  • Users find the platform a bit complex, but appreciate the support and resources for training improvements.
  • Users find Bland's platform a bit complex, but appreciate the available resources for training and support.
  • Users find the complex setup of Bland challenging, but appreciate the available resources for training and support.
  • Users find the platform not very user-friendly, but improvements and support have made it easier to navigate.
  • Users find the platform somewhat difficult to learn, but appreciate the improvement in support and resources provided.

What Are Recent G2 Reviews of Bland?

Wiro

Wiro is a unified AI API and generative AI infrastructure platform designed to help organizations build, deploy, and scale AI-powered applications through a single integration. The platform enables developers to access large language models (LLMs), AI image generation models, text-to-video and image-to-video models, speech-to-text systems, and real-time conversational AI through one standardized API. Wiro is particularly suited for teams building AI video generator apps, AI image generation tools, AI chatbots, voice assistant platforms, and other generative AI SaaS products. Instead of integrating multiple providers separately, developers can use Wiro as a centralized AI integration layer that abstracts GPU infrastructure, model hosting, and vendor management. Beyond simple API aggregation, Wiro supports model operationalization, including fine-tuning workflows (such as LoRA and DreamBooth), reusable AI pipelines, and RAG (retrieval-augmented generation) architectures. Teams can train custom models, deploy fine-tuned versions, and orchestrate multi-model workflows within the same application pipeline. This makes Wiro suitable for production AI deployment, multi-model orchestration, and scalable AI integration in real-world applications. The platform hosts and optimizes open-source foundation models on dedicated GPU infrastructure while also providing unified access to commercial AI providers such as OpenAI and Google. Its centralized architecture supports intelligent routing, workload scheduling, monitoring, and high-throughput API traffic management. Wiro operates on a transparent, usage-based pricing model where customers are billed per API request based on compute and token usage. This approach allows startups, SaaS companies, and enterprise teams to scale AI workloads without long-term infrastructure commitments. By combining unified AI APIs, model fine-tuning, workflow orchestration, and multi-provider integration, Wiro functions as an AI infrastructure layer and OpenAI alternative API for teams building AI video apps, AI image generation platforms, conversational AI systems, and production-ready generative AI solutions.

Average Rating: 4.9/5.0

Total Reviews: 29

Who Is the Company Behind Wiro?

  • Seller: Wiro.ai
  • Year Founded: 2023
  • HQ Location: San Francisco, CA
  • Twitter: @wiroai
    1,534 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 97% Small, 3% Medium

What Are Recent G2 Reviews of Wiro?

Zendesk Contact Center

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WFM, QA and reporting are included, no vendors to chase, no code to manage. Whether you're scaling quickly, expanding globally, or ditching a cobbled-together stack, Zendesk equips you to deliver faster service, better experiences, and leaner operations from day one.

Average Rating: 4.5/5.0

Total Reviews: 319

Who Is the Company Behind Zendesk Contact Center?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Team Lead
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 29% Small

What Do G2 Reviewers Say About Zendesk Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Zendesk Contact Center, finding setup and customization straightforward and efficient.
  • Users value Zendesk Contact Center for its efficiency, effortlessly streamlining support across various communication channels.
  • Users appreciate the intuitive interface and seamless omnichannel capabilities of Zendesk Contact Center, enhancing efficiency and satisfaction.
  • Users value the omnichannel experience of Zendesk Contact Center, streamlining customer interactions for efficient real-time support.
  • Users value the omnichannel support of Zendesk, efficiently managing interactions and enhancing customer experiences in real-time.
Cons
  • Users experience inefficient workflow due to inconsistent SLAs and unexpected behavior in performance tracking, causing delays.
  • Users face workflow disruptions due to inconsistent SLAs and unexpected performance tracking behaviors that hinder daily operations.
  • Users experience inefficiency with Zendesk Contact Center due to inconsistent workflows and complex performance tracking setups.
  • Users desire missing features like improved notifications for new tickets and better tracking of interactions in Zendesk.
  • Users face process complexity in Zendesk Contact Center, leading to inconsistent workflows and a challenging learning curve.

What Are Recent G2 Reviews of Zendesk Contact Center?

What Are G2 Users Discussing About Zendesk Contact Center?

AgentVoice

AgentVoice is an AI voice call automation platform that enables businesses to deploy AI-powered voice agents for customer calls, schedule automation, lead qualification, CRM updates, and post-call actions. AgentVoice eliminates missed calls and manual follow-ups by allowing users to create and configure action-taking voice agents without writing code. Unlike traditional voice bots that handle conversations but require developer support to take real-world action, AgentVoice integrates deeply with business systems to drive outcomes during live calls. Users can configure agent behavior through an intuitive dashboard, define call flows, upload knowledge bases, and connect their CRM, calendar, or internal tools using native integrations or the platform's full API. AgentVoice supports both inbound and outbound calling and is built for fast deployment, ongoing iteration, and high call volumes. Key features include: No-code voice agent builder — Set objectives, train agents, and configure flows without engineering resources. Integrated actions engine — Automate scheduling, CRM updates, SMS follow-ups, and more during live calls. Knowledge-aware agents — Upload scripts, docs, and links to inform responses in real time. Call intelligence tools — Access transcripts, sentiment analysis, and post-call workflows from every conversation. Flexible integrations — Works with tools like HubSpot, Salesforce, Twilio, Zapier, Make, and custom APIs. AgentVoice is used by teams who want to scale voice communication without scaling headcount. Whether you're replacing a phone tree or automating a full customer journey, AgentVoice gives you control over every step of the voice experience.

Average Rating: 4.9/5.0

Total Reviews: 9

Who Is the Company Behind AgentVoice?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About AgentVoice?

AI-generated summary from verified user reviews

Pros
  • Users highlight the superior call management of AgentVoice, appreciating its accuracy, scalability, and excellent voice quality.
  • Users value the ease of use of AgentVoice, allowing effortless onboarding and effortless management of operations.
  • Users value the efficiency of AgentVoice, as it automates tasks and improves communication quality effortlessly.
  • Users praise the effective customer engagement of AgentVoice, noting excellent call quality and seamless integration with systems.
  • Users find the competitive pricing of AgentVoice exceptional, enhancing both functionality and agent performance significantly.
Cons
  • Users feel that the poor interface design of AgentVoice hampers usability and detracts from its functionality.

What Are Recent G2 Reviews of AgentVoice?

Mina (AI Teammate)

Mina is an AI teammate that turns meetings into action. Unlike conventional AI meeting assistants that quietly record conversations and send notes afterward, Mina actively participates in meetings, responds when addressed, understands the evolving context and helps teams complete work while the conversation is still happening. Mina works across the entire meeting lifecycle: Before the meeting, Mina can prepare agendas, retrieve relevant information from connected tools and brief participants with the context they need. During the meeting, participants can say “Hey Mina” to ask questions, retrieve documents, track decisions, pull off presentations, identify action items, assign responsibilities, schedule follow-ups or execute tasks without interrupting the conversation. After the meeting, Mina creates role-specific summaries, organizes decisions and action items, and updates the tools where teams already work. With 40+ skills and 200+ integrations, Mina connects with popular platforms such as Slack, Salesforce, HubSpot, Jira, Asana, ClickUp, GitHub, Linear, Notion, Confluence, Gmail, Google Calendar, Google Sheets and Zapier. Teams can use specialized Mina assistants for different workflows, including: • Leadership and executive meetings • Sales calls • Scrum and agile meetings • Interviews and recruitment • Customer success conversations • General team meetings Organizations can also customize Mina’s personality, voice, knowledge, participation style, connected tools and executable skills to match their specific workflow. Mina helps teams: • Turn meeting decisions into assigned and trackable work • Reduce manual note-taking and post-meeting administration • Keep action items, owners and deadlines visible • Retrieve business information during live conversations • Update project-management and CRM tools • Schedule follow-ups and keep commitments moving • Preserve meeting context across teams and workflows • Spend less time chasing updates after meetings Mina supports Google Meet, Zoom and Microsoft Teams and can operate in passive or proactive participation modes based on the team’s preferences. Security and user control are fundamental to Mina. The platform uses secure OAuth authentication, 256-bit encryption and user-controlled meeting participation. Mina is SOC 2 Type II certified and GDPR-friendly. Mina does not delete emails or meetings without explicit user action, and teams control when Mina participates, speaks and executes actions. Mina is designed for founders, leadership teams, sales organizations, customer-success teams, recruiters, product teams and growing companies that want meetings to create measurable outcomes—not just transcripts. Mina doesn’t simply remember what was discussed. She helps teams act on it.

Average Rating: 5.0/5.0

Total Reviews: 15

Who Is the Company Behind Mina (AI Teammate)?

Who Uses This Product?

  • Company Size: 73% Medium, 27% Small

What Are Recent G2 Reviews of Mina (AI Teammate)?

Mihup

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

Average Rating: 4.7/5.0

Total Reviews: 67

Who Is the Company Behind Mihup?

Who Uses This Product?

  • Who Uses This: Quality Analyst
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 59% Medium, 25% Small

What Do G2 Reviewers Say About Mihup?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of Mihup, enhancing customer understanding and service quality through efficient analysis.
  • Users find Mihup's platform to be easy to use, enhancing call evaluation and report generation effortlessly.
  • Users appreciate the easy implementation and user-friendly features of Mihup, enhanced by excellent customer support.
  • Users appreciate the proactive customer support from Mihup, enhancing their experience with knowledgeable guidance and assistance.
  • Users commend Mihup for its incredible efficiency, enhancing productivity through seamless interactions and quick, accurate responses.
Cons
  • Users find the user interface issues of Mihup detract from an otherwise smooth and efficient experience.
  • Users find the complexity of setup for Mihup challenging, especially with advanced filters and large datasets.
  • Users find the initial setup time-consuming and suggest improved documentation and communication for better onboarding.
  • Users find the learning curve challenging, requiring time to understand features and customize responses effectively.
  • Users find the poor UI design of Mihup cluttered and challenging, impacting overall experience with the product.

What Are Recent G2 Reviews of Mihup?

MyOperator

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

Average Rating: 4.1/5.0

Total Reviews: 68

Who Is the Company Behind MyOperator?

  • Seller: MyOperator
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @MyOperator
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    318 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Education Management
  • Company Size: 48% Small, 42% Medium

What Do G2 Reviewers Say About MyOperator?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support provided by MyOperator, ensuring effective and proactive assistance.
  • Users appreciate the helpful AI chatbot and excellent account manager support, enhancing overall user experience and efficiency.
  • Users commend the ease of use of MyOperator, highlighting its simple implementation and user-friendly features.
  • Users highlight the easy setup of MyOperator, appreciating its smooth onboarding and user-friendly interface.
  • Users value the excellent staff support from MyOperator, appreciating proactive assistance and detailed product explanations.
Cons
  • Users note the absence of essential features in MyOperator, highlighting the need for better service and support improvements.
  • Users experience poor customer support, with unresponsive service and unresolved issues affecting overall satisfaction and usability.
  • Users find certain missing functionalities in MyOperator, affecting overall user experience and request implementation processes.
  • Users report significant integration issues with MyOperator, hindering daily usage and complicating the overall user experience.
  • Users find the poor UI design of MyOperator outdated and clunky, hindering their overall experience.

What Are Recent G2 Reviews of MyOperator?

What Are G2 Users Discussing About MyOperator?

Awaz AI

Hey, We’re Awaz AI – A voice AI software that helps companies scale outreach, sales, customer engagement and more using lifelike, customisable voice agents. Our users create AI voice agents to spearhead outbound / inbound call campaigns, send follow-up messages / emails to leads, handle customer queries, qualify prospects, and even onboard new users — all without lifting a finger.

Average Rating: 3.9/5.0

Total Reviews: 7

Who Is the Company Behind Awaz AI?

  • Seller: Awaz AI
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 100% Small

What Do G2 Reviewers Say About Awaz AI?

AI-generated summary from verified user reviews

Pros
  • Users value the available customer service for engaging support and assistance whenever needed.
Cons
  • Users report dashboard issues with Awaz AI, feeling misled about features that don't function as promised.
  • Users experience difficult navigation with Awaz AI, leading to frustration over features and functionality that don't work as promised.
  • Users experience email communication issues with Awaz AI, leading to frustration and unresolved problems regarding features and refunds.
  • Users criticize Awaz AI for being expensive with disappointing features and poor customer service, feeling scammed overall.
  • Users report significant integration difficulty with Awaz AI, facing feature malfunctions and misleading representations of functionality.

What Are Recent G2 Reviews of Awaz AI?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated October 9, 2026