I appreciate how Pesta fits naturally into our existing workflow, making it feel like an extension of our team instead of just another automation tool. It impresses me how Pesta answers customer calls instantly, provides helpful responses, collects key information, and even schedules appointments when needed. The implementation process was straightforward, and we started seeing the value almost immediately. Pesta helps us maximize our time, allowing us to work on other things. Additionally, the onboarding process was easy. Review collected by and hosted on G2.com.

I would like to see more detailed reporting around conversation outcomes and customer behavior. The current reporting provides the essentials, but having deeper insights would help optimize performance and better understand how customers are interacting with the AI. Review collected by and hosted on G2.com.