I use Pesta to handle customer calls and automate repetitive call handling, which has really taken a lot of pressure off the team by handling routine questions automatically. The white glove onboarding really stood out to me. Instead of just giving us access to a dashboard, the team took the time to build the setup around our actual workflow and business processes, which made implementation much smoother and helped us start seeing value much faster. Overall, the onboarding process was smooth and easy. Review collected by and hosted on G2.com.

Honestly, nothing major so far. The platform has worked well for our needs, and we have not run into any significant issues during day to day use. Review collected by and hosted on G2.com.