# Best AI SDRs Software for Medium-Sized Businesses *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Products classified in the overall AI SDRs category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business AI SDRs to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business AI SDRs category. In addition to qualifying for inclusion in the AI SDRs Software category, to qualify for inclusion in the Medium-Sized Business AI SDRs Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Category Overview **Total Products under this Category:** 181 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 31,900+ Authentic Reviews - 181+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best AI SDRs Software At A Glance - **Best for Small Businesses:** [AiSDR](https://www.g2.com/products/aisdr-inc-aisdr/reviews) - **Best for Mid-Market:** [Qualified](https://www.g2.com/products/qualified/reviews) - **Highest User Satisfaction:** [Qualified](https://www.g2.com/products/qualified/reviews) - **Best Free Software:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) --- **Sponsored** ### Alta | AI GTM System of Actions Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010620&secure%5Bdisplayable_resource_id%5D=1010620&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010620&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1318146&secure%5Bresource_id%5D=1010620&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-sdrs%2Fmid-market&secure%5Btoken%5D=929b5b80ac3ffbbb955a50d45ffb5206a11cdcdf7280d6f77253041bc6295feb&secure%5Burl%5D=https%3A%2F%2Fwww.altahq.com%2Fcontact-ai-sdr&secure%5Burl_type%5D=book_demo&secure%5Bvisitor_segment%5D=180) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Qualified](https://www.g2.com/products/qualified/reviews) Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,459 **Seller Details:** - **Seller:** [Qualified.com](https://www.g2.com/sellers/qualified-com) - **Company Website:** https://www.qualified.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, CA - **Twitter:** @tryqualified (710 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/35580403/ (333 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Marketing Operations Manager, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 20% Enterprise #### Pros & Cons **Pros:** - Customer Support (288 reviews) - Helpful (274 reviews) - Features (223 reviews) - Ease of Use (221 reviews) - Customer Service (184 reviews) **Cons:** - Learning Curve (87 reviews) - Missing Features (86 reviews) - Steep Learning Curve (47 reviews) - Limited Customization (43 reviews) - Complexity (41 reviews) ### 2. [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,056 **Seller Details:** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (581,471 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 38% Mid-Market, 30% Enterprise ### 3. [11x](https://www.g2.com/products/11x/reviews) 11x builds a digital GTM workforce that delivers human level results for sales, marketing, and revops teams. These workers operate 24/7, in multiple languages, with human-level intelligence – reimagining how go-to-market teams get work done. Our flagship product, Alice, is the category-leading AI SDR that autonomously identifies accounts, researches prospects, crafts hyper-personalized outreach across multiple channels, and books qualified meetings straight to your calendar. Alice will \* Find the right leads leveraging data in your CRM, intent signals, up-to-date third party data, search the web for niche audiences, and even target visitors to your website. \* Do expert level extensive research, by accessing public information on the web including news, interviews, podcasts, reports, and even social posts \* Marry that with internal knowledge about your company’s products, services, and case studies \* Generate highly personalized sequences and show you her thought process \* Scale the outreach across multiple channels, including maintaining all of the email infrastructure In short, Alice is your all in one platform for your entire inbound and outbound operations. You can now go from an idea to a live campaign at the speed of thought. Julian is an AI phone agent, designed for inbound and consented outbound use cases. \* When someone signs up for a demo on your website, Julian can call them back within seconds, qualifying them, answering questions, and getting a sales meeting booked with your rep. \* Julian can nurture and upsell leads, and even help prospects navigate onboarding. \* Julian can operate across many languages, and geographies, works 24/7, is integrated deeply into your workflows, and is fully customizable. We believe the future of selling is faster, smarter, and more human-centered. That’s why we pair world-class engineering with hands-on GTM experts to deliver measurable pipeline growth, without adding headcount. 11x is backed by Benchmark and Andreessen Horowitz and has offices in San Francisco and London. If you’re ready to put outbound on autopilot and build the pipeline of the future, meet Alice. **Average Rating:** 4.4/5.0 **Total Reviews:** 31 **Seller Details:** - **Seller:** [11x](https://www.g2.com/sellers/11x) - **Company Website:** https://www.11x.ai/ - **Year Founded:** 2023 - **HQ Location:** San Francisco, California, United States - **LinkedIn® Page:** https://www.linkedin.com/company/11x-ai (560 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 48% Mid-Market, 32% Small-Business #### Pros & Cons **Pros:** - Ease of Use (10 reviews) - Customer Support (9 reviews) - Helpful (9 reviews) - Lead Generation (5 reviews) - Time-saving (5 reviews) **Cons:** - Learning Curve (2 reviews) - Missing Features (2 reviews) - AI Limitations (1 reviews) - Difficult Setup (1 reviews) - Inaccuracy (1 reviews) ### 4. [AiSDR](https://www.g2.com/products/aisdr-inc-aisdr/reviews) AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach—from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 200 + companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Advanced ICP profiling & research – For every lead, AiSDR analyzes 323 + real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post—competitor, influencer, or your own—and route engaged users straight into sequences. 6. AI Strategist - Generate GTM plays tailored to your business with the AI and launch them in a single click. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR pipeline—no stitching of point tools. 9. Pre-configured outreach infrastructure – The AiSDR team supplies warmed mailboxes, persona logic, and best-practice workflows; you launch campaigns with zero prompt writing. Clients can pull leads from AiSDR's database of 300 M + global contacts, triple-verified for \< 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client—no extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less. **Average Rating:** 4.6/5.0 **Total Reviews:** 95 **Seller Details:** - **Seller:** [AiSDR Inc.](https://www.g2.com/sellers/aisdr-inc) - **Company Website:** https://aisdr.com/ - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **Twitter:** @getaisdr (269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/aisdrapp/ (47 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 73% Small-Business, 25% Mid-Market #### Pros & Cons **Pros:** - Customer Support (42 reviews) - Helpful (38 reviews) - Ease of Use (29 reviews) - Automation (28 reviews) - Time-saving (23 reviews) **Cons:** - Learning Curve (10 reviews) - AI Limitations (9 reviews) - Inaccuracy (9 reviews) - Email Issues (7 reviews) - Integration Issues (7 reviews) ### 5. [Alisha - AI SDR](https://www.g2.com/products/alisha-ai-sdr/reviews) Alisha AI SDR is a Generative AI-based sales prospecting tool. It helps B2B sales teams automate their entire cold email outbound sales. The product assists you in managing all of these: 1. Generate intent-based Leads using Natural Language chat 2. Hyper-personalize email body with references from LinkedIn and web 3. Omni-channel outreach from email and LinkedIn for better engagement and conversion 4. Automated Scheduling by sending warm email invites across time zones 5. Available 24/7 6. Manage CRM entries and hygiene 7. Metric engine and dashboard for your campaign performances **Average Rating:** 4.9/5.0 **Total Reviews:** 13 **Seller Details:** - **Seller:** [Floworks AI](https://www.g2.com/sellers/floworks-ai) - **Year Founded:** 2021 - **HQ Location:** Bengaluru, IN - **Twitter:** @FloworksAI (110 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/floworkssolutions/ (38 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 77% Mid-Market, 23% Small-Business #### Pros & Cons **Pros:** - Automation (4 reviews) - Customer Support (4 reviews) - Lead Generation (4 reviews) - Personalization (4 reviews) - Features (3 reviews) **Cons:** - Difficult Navigation (1 reviews) - Learning Curve (1 reviews) - Slow Loading (1 reviews) ## Parent Category [ AI Agents](https://www.g2.com/categories/ai-agents) ## Related Categories - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) --- ## Frequently Asked Questions ### How can AI SDRs improve my sales team's efficiency? AI SDRs can significantly enhance your sales team's efficiency by automating lead generation and qualification processes, allowing sales reps to focus on high-value interactions. Users report that AI SDRs like Drift, Conversica, and SalesLoft streamline outreach efforts, with Drift noted for its 24/7 engagement capabilities, leading to increased response rates. Conversica's AI-driven follow-ups ensure no lead is neglected, while SalesLoft's analytics help optimize sales strategies. Overall, these tools can reduce manual tasks by up to 30%, enabling teams to close deals faster. ### How do AI SDRs handle data privacy and compliance? AI SDRs prioritize data privacy and compliance by implementing features such as data encryption, user consent management, and adherence to regulations like GDPR and CCPA. For instance, products like Drift and Conversica emphasize their commitment to data security, with users noting their robust compliance frameworks. Additionally, tools like SalesLoft and Outreach provide transparency in data handling practices, ensuring users can manage customer data responsibly. Overall, these solutions are designed to align with industry standards, fostering trust and security in customer interactions. ### How do pricing models vary across AI SDR solutions? Pricing models for AI SDR solutions vary significantly. For instance, products like Drift and Conversica typically offer subscription-based pricing, while others like SalesLoft may provide tiered pricing based on features and user count. Additionally, some solutions, such as Outreach, utilize a per-user pricing model, whereas others like Exceed.ai offer custom pricing based on specific business needs. This diversity reflects the varying approaches to value delivery and customer engagement strategies across the market. ### How do user experiences differ across popular AI SDR platforms? User experiences across popular AI SDR platforms vary significantly. For instance, users of Drift highlight its intuitive interface and effective lead qualification, while those using Conversica appreciate its automation capabilities and seamless integration with existing CRM systems. In contrast, users of SalesLoft emphasize its robust analytics and reporting features, which enhance performance tracking. Overall, while Drift excels in user-friendliness, Conversica stands out for automation, and SalesLoft is favored for its analytical depth, reflecting diverse user priorities and experiences. ### How scalable are AI SDR solutions for growing businesses? AI SDR solutions are highly scalable for growing businesses, with products like Drift, SalesLoft, and Conversica offering features that support expansion. Users report that Drift's automation capabilities allow for handling increased lead volumes efficiently, while SalesLoft's customizable workflows adapt to changing business needs. Conversica's AI-driven engagement scales seamlessly, enabling teams to manage larger outreach efforts without proportional increases in resources. Overall, these solutions are designed to grow alongside businesses, ensuring that as demand increases, the tools remain effective and manageable. ### What are common use cases for AI SDR software in businesses? Common use cases for AI SDR software in businesses include automating lead generation, enhancing customer engagement through personalized outreach, and streamlining the qualification process for sales leads. Users frequently highlight the ability to analyze large datasets for identifying potential customers and improving follow-up strategies. Additionally, AI SDRs are utilized for scheduling meetings and managing sales pipelines, which significantly increases efficiency and allows sales teams to focus on closing deals rather than administrative tasks. ### What are the implementation timelines for AI SDR software? Implementation timelines for AI SDR software vary significantly among products. For instance, products like Drift and SalesLoft typically report implementation times ranging from 1 to 3 months, while others like Conversica may take up to 6 months depending on the complexity of integration and customization required. Users often highlight that factors such as team readiness and existing infrastructure can influence these timelines, with many recommending a phased approach to ensure smooth adoption. ### What are the key features to look for in AI SDR software? Key features to look for in AI SDR software include lead scoring capabilities, automated outreach, integration with CRM systems, analytics and reporting tools, and natural language processing for personalized communication. Users frequently highlight the importance of user-friendly interfaces and customization options to tailor workflows. Additionally, effective collaboration tools and multi-channel engagement features are essential for maximizing outreach efficiency and tracking performance across various platforms. ### What are the potential ROI benefits of using AI SDR tools? Using AI SDR tools can significantly enhance ROI by automating lead generation and qualification processes, which reduces the time sales teams spend on manual tasks. Users report increased efficiency, with some tools improving lead conversion rates by up to 30%. Additionally, AI SDRs can provide insights into customer behavior, allowing for more targeted outreach, which can lead to higher sales volumes. Overall, companies experience a reduction in customer acquisition costs and an increase in sales productivity, contributing to a favorable ROI. ### What integrations should I consider for AI SDR tools? When considering integrations for AI SDR tools, focus on platforms that enhance CRM capabilities, such as Salesforce, HubSpot, and Zoho CRM, as these are frequently mentioned by users for seamless data synchronization. Additionally, integrations with communication tools like Slack and Microsoft Teams are valued for improving team collaboration. Email automation tools like Mailchimp and outreach platforms such as Outreach.io are also essential for optimizing lead engagement and follow-up processes. ### What level of customer support is typically offered by AI SDR vendors? AI SDR vendors typically offer varying levels of customer support, with many providing 24/7 support options. For instance, products like Drift and Conversica are noted for their responsive customer service, often highlighted in user reviews. Additionally, vendors such as SalesLoft and Outreach are recognized for their comprehensive onboarding processes and dedicated account managers, ensuring users receive personalized assistance. Overall, the support landscape is characterized by a mix of self-service resources and direct support channels, catering to diverse user needs. ### What metrics should I track to measure AI SDR effectiveness? To measure AI SDR effectiveness, track metrics such as lead conversion rates, response times, engagement rates, and the number of qualified leads generated. Additionally, monitor customer feedback on the AI's performance and the overall sales cycle duration. These metrics provide insights into the AI SDR's impact on sales efficiency and effectiveness, helping to optimize strategies and improve outcomes.