11x helps us streamline our outreach and cold outbounding in a way that's both efficient and effective. Creating new campaigns, targeting new audiences, and getting creative about new ways that we can connect with our target audience is made seamless with 11x. Not only is it easy to source new leads within our target market, it's easy to connect with them in a voice that is authentic to our product and our brand. Review collected by and hosted on G2.com.

The most challenging part of the tool used to be proving value and ROI with the product, but 11x has already incorporated an influenced pipeline tool that automatically calculates this for users. I'd like the ability to refine this even further in platform, but 11x has done a great job building out this tool in a way that's responsive and thoughtful.

The only other challenges I have with the tool would be the way that website visitors are tracked. I would love a way to filter out website visitors based on URL or pages visited. For us, one of our highest traffic pages is also end-user facing which makes it less valuable for us to market to, as most of those users are not within our target buyer demographic. Being able to filter this field would make difference in our use of the tool. Review collected by and hosted on G2.com.

We brought on 11x to help close a gap we were seeing between marketing and sales, specifically around consistent, high-quality follow-up on campaigns. It’s been effective in helping us reach more prospects with messaging that actually feels personalized, not automated, and at a volume we simply couldn’t support before.

What stood out quickly is how much more coverage we’re getting across our target segments without sacrificing relevance. It’s allowed us to extend the life and impact of our campaigns in a meaningful way, rather than letting leads go cold.

We’ve also been really impressed with the level of support from the 11x team. Matt, in particular, has gone above and beyond to help us set up and optimize campaigns in a way that drives results. Review collected by and hosted on G2.com.

When we’re building new campaigns, Alice sometimes takes longer than expected to generate the messaging, which can slow down our setup process and make iteration less efficient. We’ve also noticed that when cold-sourcing leads, some of the contact data can be out of date, so we end up needing an extra layer of validation on our side before moving forward. Review collected by and hosted on G2.com.

I appreciate how 11x has helped me scale personalization on a more one-to-one level, using company and individual information effectively. I really like the AI-generated emails feature the most because it's tailored to my tone and able to pull in specific instructions and background research for personalized outreach. The website visitors feature is great because it helps me stay on top of mind with inbound traffic and understand which customers are resonating with our content. Additionally, I found the support team to be amazing, particularly Nick, who was instrumental in enabling my experience. He was always on point with creating campaigns and testing new ideas, which made my experience with 11x pleasant. Review collected by and hosted on G2.com.

One thing that could be improved is 11x's ability to read responses, like on LinkedIn. It doesn't always follow up appropriately, even when someone has already replied. It sometimes sends the next message in the sequence that doesn’t fit the conversation anymore because the prospect has already responded. Also, 11x doesn't have a cold calling tool at the moment, which is something I know is on the horizon. Review collected by and hosted on G2.com.

I love the 11x interface; it's sleek, clean, and easy to navigate, allowing for efficient use. The way they take any hiccups or issues seriously is something I really appreciate. Our dedicated rep, Braulio, is awesome and takes our success very seriously. He's always quick to respond and resolve any issues or answer questions, even though we're in different time zones. I'm impressed with the quality of leads, which are generally good despite how niche some of our ICPs can be. The initial setup of 11x was super easy, and our integration with HubSpot works smoothly for the most part. Slack also works as advertised for notifications related to 11x warm leads. Review collected by and hosted on G2.com.

Sometimes 11x misses the mark on an email or LinkedIn message sequence, whether it be not relevant to the target or too wordy. Review collected by and hosted on G2.com.

I love how 11x learned my voice and role through my LinkedIn posts and videos, making it feel like a true extension of me as a professional. It's really useful because I'm an executive who's always busy, traveling, and I don't have much time as I would like for follow up and outreach. 11x gives me back that outreach time and allows me to connect with many people in my network. I appreciate how it provides more leverage to tighten up areas of my game, especially with follow-ups, which is important for hyperactive relationship folks like me. The customizations make it seem like 11x knows me personally, and that's something I really appreciate. Review collected by and hosted on G2.com.

Just more and more customizations to me. Maybe it would be great if 11x had a feature that could do some of the follow-up on meetings that are on my calendar. The initial setup was a little challenging; my IT team had some challenges and concerns we had to work through. It was a little bit harder than I'd have liked, probably because we are a large organization adopting AI, which can be a bit challenging. Review collected by and hosted on G2.com.

The intelligent AI (Alice) can research companies in a matter of seconds and compose messaging based on our company profile and ideal customer. I also can’t say enough good things about our 11x Account Manager, Braulio. He consistently goes above and beyond by sharing ideas for our campaigns and helping us set them up for the greatest success. He is always on time to our weekly calls and follows ups the calls with an email to our team explaining his take aways and reminding us what are take aways are. Lastly, the LinkedIn connection is fantastic. My connections have increased exponentially, and I have found that many potential customers (11x leads) often prefer to message me over LinkedIn as it has a more personal feel. Review collected by and hosted on G2.com.

There is not really a downside. Sometimes our campaigns are small and we need to make them even more personal than they may already be through Alice's messages. Our 11x account manager showed us how we can utilize Alice for the research and still send the emails directly from us, should we choose to do so. Review collected by and hosted on G2.com.

I appreciate how 11x removes the time and personnel constraints involved in running manual prospecting and email sequencing at scale. It allows for quality outreach in a time-saving manner, especially valuable in a niche B2B space. I love that 11x has freed up time for us to focus on higher-value tasks like refining messaging, qualifying responses, and advancing conversations. The biggest win for me is the ability to pull from multiple lead sources and utilize lead lists that we provide, all without manual overhead. This has significantly reduced the time spent on repetitive prospecting tasks. It's also incredibly helpful to receive lists from publication and conference attendance sources, input them into 11x, and set an automated email sequence. The ease of setup with the help of Matt and the 11x team was seamless and reassuring. Review collected by and hosted on G2.com.

Sometimes I am unable to access the website, but I'm unsure if it's an issue from our end. The web page won't load; however, I believe it is an issue with our internal system as it works off our WiFi. Review collected by and hosted on G2.com.

I love how easy 11x is to set up, and it saves hours of manual work, which is a massive help for my team. The AI outreach feels genuinely human, not robotic, making scaling outbound outreach much more feasible without having to add more staff. The AI, especially Alice, handles personalization at scale effortlessly, which is very impressive. Plus, email delivery is great because emails don't land in spam thanks to the backend infrastructure, like the auto warm-up emails. A special shoutout to CSM James, who made the setup process smooth. Review collected by and hosted on G2.com.

reporting and analytics, even the database can be improved Review collected by and hosted on G2.com.

11X is a very good tool for mass outreach, and it helps you do it without constantly worrying about getting your domains blacklisted. It can also provide research on the contacts you’re reaching out to, and it lets you tailor your outreach using the personalization details you already have in your CRM, like Salesforce. Review collected by and hosted on G2.com.

For us, the main issue when using the platform was that it seems to focus more on simple refinement prompts when selecting contacts. When you have a very specific target, it becomes really difficult to filter things down to what you actually need. We weren’t able to reach out to many people based on the target audience we had, which made it hard to use the tool to its fullest during that period. And because we couldn’t reach out to a large number of people, we didn’t end up getting many leads from it either. Review collected by and hosted on G2.com.

I really appreciate how my organization and I utilize 11x for marketing and prospect outreach. Working with our Account Manager, Braulio, and 11x's AI makes creating targeted campaigns effortless and effective. I like how the AI helps us generate warm leads, which saves time and ultimately brings in new clients. It's great how 11x handles market research, identifies ideal contacts, and engages with them meaningfully. Having an Account Manager who keeps us on task and helps maximize the AI's value is invaluable. Plus, simply put, it works! Review collected by and hosted on G2.com.

I have zero concerns or critical feedback for 11x's processes or services. Review collected by and hosted on G2.com.