# Best AI Patient Engagement & Operations Software - Page 2

## How Many AI Patient Engagement & Operations Software Products Does G2 Track?

**Total Products under this Category:** 114

### Category Stats (Aug 2026)

- **Average Rating:** 4.62/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** InteliChart (+0.64%) - Among all products in this category, InteliChart recorded the largest rating increase compared to last month

_Last updated: August 07, 2026_

## How Does G2 Rank AI Patient Engagement & Operations Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,300+ Authentic Reviews
- 114+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Patient Engagement & Operations Software
 ![G2 Grid® for AI Patient Engagement & Operations Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-patient-engagement-operations/grids.png?focus%5B%5D=48097&focus%5B%5D=12627&focus%5B%5D=1203106&focus%5B%5D=5920)

Highlighted products: Weave, AxisCare Home Care Software, Prompt Health, and Demandforce.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-patient-engagement-operations/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=axiscare-home-care-software&focus%5B%5D=prompt-health&focus%5B%5D=demandforce)

**Sponsored**

### NexHealth

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1013328&secure%5Bchosen_at%5D=2026-08-07T17%3A21%3A35Z&secure%5Bdisplayable_resource_id%5D=442&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=442&secure%5Bplacement_resource_ids%5D%5B%5D=1581&secure%5Bplacement_resource_ids%5D%5B%5D=2054&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87629&secure%5Bresource_id%5D=1013328&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-patient-engagement-operations%3Fpage%3D2&secure%5Btoken%5D=89418927c5dbc46848fa066358a00f83ca7ba5b7fe1bc09d6d4e5721459cddb9&secure%5Burl%5D=https%3A%2F%2Fwww.nexhealth.com&secure%5Burl_type%5D=custom_url)

### [Holly by Nimblr.ai](https://www.g2.com/products/holly-by-nimblr-ai/reviews)

Holly AI Operator: AI Receptionist & Patient Scheduling Platform Built for Healthcare Providers Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information early ● Release unpaid appointments automatically Guaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider. Free Pilot Available: Go Live in Days ● No apps to manage ● No staff training ● Seamless patient adoption Frequently Asked Questions About Holly AI: 1. How long does it take to implement Holly AI? Most practices go live in under one week, with implementation taking 2 to 5 hours. With no apps to install, adoption for both patients and staff is seamless and requires no training. 2. Is Holly AI HIPAA and SOC 2 compliant? Yes. Holly AI is HIPAA-compliant and meets SOC 2 standards. Both Holly AI and our integration partners follow strict federal requirements to protect patient data. 3. Do my patients need to download an app or log in to use Holly AI? No. Patients never need to download an app or log into a portal. Holly AI communicates through the channels they already use: phone, SMS, and web, driving patient reach rates averaging 99%. 4. How is Holly AI’s performance tracked and reported? You can track basic metrics in your Holly AI Dashboard. You will also receive regular performance reports by email from our Customer Success Team, with insights into Holly AI’s impact and return on investment. 5. How does Holly AI’s pricing model work? Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers. 6. Is there a way to try Holly AI for free? Yes, we offer a free pilot. Our team provides a custom return on investment and impact analysis, connects Holly AI to your EHR and phone tree, and configures workflows for live patient testing. Afterward, you can measure results, gather feedback, and decide confidently. 7. Does Holly AI support my specific EHR system? Holly AI integrates with the vast majority of EHRs, including Athenahealth, DrChrono, AdvancedMD, and ModMed. We expand our native integrations every month. If your specific EHR is not listed, reach out to our team for a custom integration tailored to your needs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 7

#### Who Is the Company Behind Holly by Nimblr.ai?

- **Seller:** [Nimblr.ai](https://www.g2.com/sellers/nimblr-ai)
- **Year Founded:** 2016
- **HQ Location:** Santa Monica, US
- **Twitter:** @nimblr\_ai  
147 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f88c5a23b6da0792856c018a94c9eab0bc8a71a3f5047bc554c3208ffb6f66fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnimblr.ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About Holly by Nimblr.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Holly, enhancing patient interactions and streamlining appointment scheduling efficiently.
- Users value the **efficient appointment scheduling** with Holly, enhancing practice management and reducing cancellations.
- Users praise Holly for its **friendly and helpful customer support** , enhancing efficiency and minimizing patient no-shows.
- Users highlight the **efficiency** of Holly, which enhances practice operations and reduces patient no-shows.
- Users value the **scheduling efficiency** of Holly, which minimizes cancellations and improves overall practice management.

##### Cons

- Users struggle with **scheduling issues** in Holly, especially due to limitations on message recipients and full date visibility.
- Users express dissatisfaction with **scheduling problems** , particularly limited recipient capacity and lack of future date options.
- Users want to overcome the **access limitations** of Holly, particularly the constraint of 250 recipients for broadcasts.
- Users are frustrated by the **inability to hide fully booked dates** , complicating the scheduling process with Holly.
- Users find the **limited broadcast feature** restrictive, wishing for options to send messages to larger groups.

#### What Are Recent G2 Reviews of Holly by Nimblr.ai?

**["Game Changer"](https://www.g2.com/survey_responses/holly-by-nimblr-ai-review-10323116)**

**Rating:** 5.0/5.0 stars

_— Andy W._

[Read full review](https://www.g2.com/survey_responses/holly-by-nimblr-ai-review-10323116)

**["Holly’s Conversational AI Delivers Friendly, Efficient Patient Support"](https://www.g2.com/survey_responses/holly-by-nimblr-ai-review-12060429)**

**Rating:** 5.0/5.0 stars

_— kathleen d._

[Read full review](https://www.g2.com/survey_responses/holly-by-nimblr-ai-review-12060429)

### [Luma Health](https://www.g2.com/products/luma-health/reviews)

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

**Average Rating:** 4.8/5.0

**Total Reviews:** 81

#### Who Is the Company Behind Luma Health?

- **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health)
- **Year Founded:** 2015
- **HQ Location:** San Mateo, California
- **Twitter:** @lumahealthhq  
686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 57% Medium, 38% Small

#### What Do G2 Reviewers Say About Luma Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention.
- Users value the **easy communication** with patients, facilitating quick and effective replies.
- Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency.
- Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses.
- Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving.

##### Cons

- Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use.
- Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data.
- Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience.
- Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully.
- Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management.

#### What Are Recent G2 Reviews of Luma Health?

**["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)**

**Rating:** 4.5/5.0 stars

_— Vonda M._

[Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505)

**["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167)

#### What Are G2 Users Discussing About Luma Health?

- [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment
- [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment
- [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate)
- [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do)

### [Steer Health](https://www.g2.com/products/steer-health/reviews)

Steer Health is the AI Patient Capture Engine for healthcare, an AI powered platform that unifies AI Voice, Web Chat, Scheduling, and Workflow Automation into one system so hospitals, medical groups, and specialty practices capture every patient interaction instead of losing it across disconnected tools. The platform is built around three products. FastTrackCare handles inbound and outbound patient calls, web chat, and scheduling through Luna, an AI voice and chat agent that answers calls, books and reschedules appointments, fills cancellations, and follows up on unworked referrals, 24/7, across every channel, without adding staff. SteerNotes is Agentic Clinical Intelligence that supports clinical documentation and reduces administrative burden on providers. RCM AI applies automation to revenue cycle workflows, closing gaps in referrals, prior authorization, and billing follow up that otherwise cost health systems revenue. Steer Health integrates bi directionally with Epic, Athena, Oracle, Cerner, and 30+ other EHR systems, and typically goes live within 3 to 4 weeks of contract signature, including agent configuration and staff training. Steer Health is deployed across 470+ locations and 100+ healthcare organizations, including Prime Healthcare, Forum Health, and OrthoWest, spanning hospitals and health systems, surgical and medical specialties, and dental and orthodontic practices. Unlike single channel AI voice tools that answer a call and stop, Steer Health carries the patient through to a completed, EHR verified outcome: one record, one accountable system, across every channel.

**Average Rating:** 4.7/5.0

**Total Reviews:** 20

#### Who Is the Company Behind Steer Health?

- **Seller:** [Steer Health](https://www.g2.com/sellers/steer-health)
- **Year Founded:** 2021
- **HQ Location:** Irving, US
- **Twitter:** @Steer\_Health  
59 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97bab11f65f12f58d74a54c45fb6e16e72682867d826b2d4b9572b6cb6567631&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsteerhealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 38% Small, 33% Medium

#### What Do G2 Reviewers Say About Steer Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional communication** from Steer Health, noting their professionalism and effective integration with other vendors.
- Users appreciate the **exceptional customer support** from Steer Health, noting their professionalism and problem-solving abilities.
- Users commend the **easy integrations** by Steer Health, which enhance collaboration with other vendors despite challenges.
- Users commend the **exceptional communication and professionalism** of the Steer Health team during integration efforts.
- Users commend the **professional integration efforts** of Steer Health's team, enhancing collaboration with other vendors despite challenges.

#### What Are Recent G2 Reviews of Steer Health?

**["Exceptional Service for Website Management, Digital Marketing, and Social Media Strategy"](https://www.g2.com/survey_responses/steer-health-review-12554531)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/steer-health-review-12554531)

**["Reliable Partner with Quick Turnaround"](https://www.g2.com/survey_responses/steer-health-review-12543508)**

**Rating:** 4.0/5.0 stars

_— Leslie G._

[Read full review](https://www.g2.com/survey_responses/steer-health-review-12543508)

### [Stride EMR](https://www.g2.com/products/stride-emr/reviews)

StrideEMR is a modern, AI-powered electronic medical record (EMR) and practice management platform specifically designed for outpatient therapy clinics. This innovative solution addresses the unique needs of therapy practices by integrating essential functions such as digital patient intake, clinical documentation, online marketing, and comprehensive revenue cycle management (RCM) into a single, cohesive system. Unlike traditional EMR systems that often rely on disparate tools and manual processes, StrideEMR provides a unified experience that enhances operational efficiency and patient care. Our AI model is native to Stride, not just bolted on as an afterthought. This intelligence powers automation across the entire clinic lifecycle—eliminating redundant tasks, increasing efficiency, and helping teams make smarter, faster decisions. By structuring the system in this way, Stride is not only addressing your current needs but also creating a foundation for future advancements. This architecture allows us to seamlessly integrate AI and automation capabilities as they evolve, ensuring that your platform stays at the forefront of innovation. From AI assisted documentation and automated plan-of-care adherence to intelligent wait list and benefits verification, Stride streamlines front office, clinical, and billing operations. On the RCM side, Stride automates claim creation, coding assistance, and payment tracking—reducing denials and improving time to reimbursement. The AI Assistant can understand when a claim needs to be appealed and does the work for you ensuring the more complete payer collections and more revenue to your bottom line. The result? Personalized patient care, fewer manual steps for your team, and a platform that scales with your growth—delivering measurable ROI from day one.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### Who Is the Company Behind Stride EMR?

- **Seller:** [Stride EMR](https://www.g2.com/sellers/stride-emr)
- **Company Website:** strideemr.ai
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0071810ca25fb89b0561b3900c28acac3821fa141296e17db597332c34a4804&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstrideemr%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 63% Small, 38% Medium

#### What Do G2 Reviewers Say About Stride EMR?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Stride EMR, noting its simple interface and quick training for staff.
- Users commend the **rapid customer support** of Stride EMR, noting its efficiency and thoroughness during transitions.
- Users value the **affordable pricing** of Stride EMR, appreciating excellent support and ease of use.
- Users find Stride EMR to be extremely **efficient** , saving time and reducing errors in administrative tasks.
- Users value the **user-friendly interface** and **fast customer support** of Stride EMR, enhancing efficiency and satisfaction.

##### Cons

- Users face **data management issues** with Stride EMR, struggling with appointment tracking and case evaluations.
- Users report **scheduling issues** with Stride EMR, hindering appointment tracking and management effectively.
- Users report **technical issues** with Stride EMR, including software bugs and user interface complications, but fixes are prompt.
- Users express frustration with the **limited features** of Stride EMR, citing issues with appointment tracking and patient management.
- Users struggle with the **inability to carry forward evaluations** and automatic cancellation of future appointments for discharged patients.

#### What Are Recent G2 Reviews of Stride EMR?

**["Stride EMR review"](https://www.g2.com/survey_responses/stride-emr-review-11485572)**

**Rating:** 5.0/5.0 stars

_— Alicia C._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11485572)

**["nothing but positive experiences"](https://www.g2.com/survey_responses/stride-emr-review-11487993)**

**Rating:** 5.0/5.0 stars

_— Ana M._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11487993)

### [Vascue](https://www.g2.com/products/vascue/reviews)

Vascue is a privacy-first AI platform that automates the entire healthcare patient journey, from WhatsApp intake and clinical document processing to booking, insurance claims, and billing. Self-hosted AI keeps patient data secure while freeing clinical teams to focus on care.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Vascue?

- **Seller:** [Vascue](https://www.g2.com/sellers/vascue)
- **HQ Location:** Hong Kong, HK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f564159e007fae4daae4e0fd3d789c7938cac2ab59b68f60d1ef0e471bab7546&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvascue&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Vascue?

**["AI Frontdesk Stops Missed Appointments and Streamlines Cliniko Bookings"](https://www.g2.com/survey_responses/vascue-review-12984099)**

**Rating:** 5.0/5.0 stars

_— Yam A._

[Read full review](https://www.g2.com/survey_responses/vascue-review-12984099)

### [A2V2.ai](https://www.g2.com/products/a2v2-ai/reviews)

A2V2.ai is a HIPAA-compliant AI platform that automates the full patient lifecycle for healthcare clinics. Its AI agents handle the routine communication that fills your team's day: patient intake, protocol-timed follow-ups, refill scheduling tied to each patient's protocol, lab draw reminders, and re-engagement when a patient goes quiet between visits. Anything that requires clinical judgment escalates to your team, so your providers stay in control of every medical decision. Built for longevity clinics, HRT practices, functional medicine, weight loss and GLP-1 programs, and IV and wellness clinics, A2V2 helps practices keep patients on protocol and reduce drop-off without adding headcount. Every plan includes a Business Associate Agreement (BAA), AES-256 encryption at rest and in transit, secured LLM access under a BAA with patient data never used to train AI models, complete audit trails, and U.S.-based data centers.

#### Who Is the Company Behind A2V2.ai?

- **Seller:** [A2V2.ai](https://www.g2.com/sellers/a2v2-ai)
- **Year Founded:** 2024
- **HQ Location:** Kalispell, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a8fd36f1c4ac68aaac8d261db057bd14f278fb7b6e34014814fc2d89a295d2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fa2v2&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Actium Health](https://www.g2.com/products/actium-health/reviews)

With over 50 million calls automated, ActiumHealth is the largest AI Agent Patient Communication Platform, deployed across 250+ hospital and independent practice locations since 2017. We deliver healthcare's only complete conversational AI platform, uniquely integrating Inbound, Outbound, and Insights capabilities where competitors offer only partial solutions. Our voice-first platform operates seamlessly across all modalities—voice, SMS, chat, and email—retaining the same conversational intelligence with each. Unlike fragmented solutions requiring multiple vendors, ActiumHealth provides unified patient engagement with a consistent brand voice and consolidated analytics, enabling healthcare organizations to manage their entire patient communications through a single, integrated platform. Our battle-tested infrastructure includes automatic failover to secondary providers and graceful degradation capabilities. ActiumHealth’s scalable fleet management enables centralized control, allowing updates and improvements to be deployed across all locations simultaneously. Changes to workflows, scripts, or capabilities can be rolled out seamlessly across your entire health system, ensuring consistent patient experience and operational efficiency at scale. --Inbound delivers always-on, multilingual conversational AI that answers 100% of calls with zero wait time, automating up to 70% of routine interactions including appointment management, prescription refills, and intelligent routing while maintaining empathetic, brand-aligned communication. -- Outbound proactively engages patients at scale using voice-first AI agents to schedule open orders, reduce no-shows, and follow up on care gaps, generating up to $40M+ in additional appointment revenue while enabling staff to focus on more complex tasks. -- Insights transforms patient interaction data into actionable intelligence using LLM-powered analytics that provide human-level understanding, moving from \<1% to 100% of calls quality-assured against existing rubrics. This comprehensive analysis enables data-driven coaching and continuous operational improvement across your organization.

#### Who Is the Company Behind Actium Health?

- **Seller:** [Actium Health](https://www.g2.com/sellers/actium-health-7d0cd021-c877-46e6-8309-0599199bc520)
- **Year Founded:** 2014
- **HQ Location:** Mountain View, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b99a8855eeddcc37a7913505150e133a6d285a0d71bfe17c638f01d05d97736&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Factiumhealth&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

### [Aelara](https://www.g2.com/products/aelara/reviews)

Aelara is an AI receptionist built for UK aesthetics clinics. It answers calls, qualifies enquiries, and books consultations 24/7, integrating with the clinic management software providers already use. Aelara helps clinics stop losing bookings to missed calls and after-hours enquiries.

#### Who Is the Company Behind Aelara?

- **Seller:** [Aelara](https://www.g2.com/sellers/aelara)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Affineon Health](https://www.g2.com/products/affineon-health/reviews)

Affineon Health offers an AI-powered inbox solution designed to alleviate the administrative burdens faced by healthcare providers. By automating routine tasks such as lab result processing, prescription renewals, and patient communications, Affineon enables clinical teams to spend less time managing their inboxes and more time focusing on patient care. The platform seamlessly integrates with electronic health record (EHR) systems, ensuring a smooth workflow without the need for additional applications or significant changes to existing processes.

#### Who Is the Company Behind Affineon Health?

- **Seller:** [Affineon Health](https://www.g2.com/sellers/affineon-health)
- **HQ Location:** Denver, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=07af03d18613bd46a50563f8f8ae4da0292ec2adca51c1ab6fcfe47e2cb834af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faffineon&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [AI copilot: FastTrack](https://www.g2.com/products/ai-copilot-fasttrack/reviews)

FastTrack is an enterprise-ready AI copilot that enables employees to bypass payor IVR systems and hold times, so you can save time and serve more patients. Complete 25% more patient support tasks per employee per day including but not limited to claims, prior authorizations and benefit verifications.

#### Who Is the Company Behind AI copilot: FastTrack?

- **Seller:** [Infinitus Systems](https://www.g2.com/sellers/infinitus-systems)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @InfinitusAI  
752 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b19a03de3e650366afa5f55c917799094ee4e3aeda13fef71d01757f901fd650&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfinitusai%2F&secure%5Burl_type%5D=linkedin_company_website)  
202 employees on LinkedIn®

### [Alaffia Health](https://www.g2.com/products/alaffia-health/reviews)

Alaffia Health offers AI-powered solutions designed to enhance the efficiency and accuracy of health plan claims operations. Their flagship product, Autodor, serves as a clinical AI coworker that integrates seamlessly with existing systems to streamline claims processing. Key Features and Functionality: - Custom AI Agents: Tailored to specific workflows, these agents incorporate a health plan's unique data, policies, and procedures, acting as an extension of the team. - Intelligent Prioritization: Autodor processes vast amounts of medical records, prioritizing claims that require human review based on clinical criteria and policies. - Clinical Reasoning: The AI cross-references medical records against relevant guidelines, providing clear rationales and citations for each recommendation. - Human Validation: Users maintain control with intuitive tools that ensure accuracy and allow for continuous refinement of the AI's performance. Primary Value and Problem Solved: Alaffia Health addresses the significant issue of medical claim fraud, waste, and abuse, which costs the U.S. healthcare system approximately $300 billion annually. By proactively detecting and correcting errors in claims before payment, their solutions reduce healthcare and administrative costs, prevent overpayments, and minimize downstream friction between payers and providers. This proactive approach enhances transparency in healthcare payments, allowing providers and payers to focus on delivering optimal patient care at fair prices.

#### Who Is the Company Behind Alaffia Health?

- **Seller:** [Alaffia Health](https://www.g2.com/sellers/alaffia-health)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c1d405a3a839e40f1441e0523f492b06005519c34188c57b1cc8dbb7c2be2756&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falaffia-health%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

### [Apoointly](https://www.g2.com/products/apoointly/reviews)

Apoointly is an AI front desk and virtual medical receptionist built for healthcare clinics. It helps practices manage patient calls, appointment scheduling, follow-ups, and front desk communication without increasing staff workload. The platform answers calls 24/7, including after hours, helping clinics reduce missed patient inquiries and improve response times. Patients can schedule, reschedule, or cancel appointments through natural conversations while the clinic staff stays focused on in-office operations. Apoointly supports healthcare workflows with secure EMR integrations and HIPAA-aligned communication processes. It helps clinics handle high call volumes more efficiently, reduce front desk interruptions, and improve the overall patient experience. Designed for small to mid-sized healthcare practices, Apoointly gives clinics a reliable way to streamline front desk operations while maintaining consistent patient support throughout the day.

#### Who Is the Company Behind Apoointly?

- **Seller:** [Apoointly](https://www.g2.com/sellers/apoointly)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2453d307e9bc2f8008c6cd2364e392e912494e06f5533158eb6dfc73966680ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapoointly%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Arini](https://www.g2.com/products/arini/reviews)

Arini is an AI-powered receptionist designed specifically for dental practices, providing 24/7 management of patient communications, including phone calls and text messages. By seamlessly integrating with existing practice management software, Arini efficiently handles appointment scheduling, rescheduling, and cancellations, ensuring that dental offices can focus on delivering quality patient care without the administrative burden.

#### Who Is the Company Behind Arini?

- **Seller:** [Arini](https://www.g2.com/sellers/arini)
- **Year Founded:** 2024
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=070f6469a04391621aaa7dcec181181fe72db0383fedd3dbbbad2885f42d7dd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fariniai&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Asellera](https://www.g2.com/products/asellera/reviews)

Asellera is an AI-powered operations platform for dental clinics that automates patient communication, appointment scheduling, follow-ups, patient reactivation, reminders, and front desk workflows. Unlike a traditional CRM or practice management system, Asellera orchestrates and executes administrative tasks across the patient journey, helping clinics reduce manual work, improve booking conversion, increase patient retention, and recover lost revenue. By integrating with existing practice management software, Asellera enables dental teams to spend less time on administration and more time delivering exceptional patient care.

#### Who Is the Company Behind Asellera?

- **Seller:** [Asellera](https://www.g2.com/sellers/asellera)
- **Year Founded:** 2026
- **HQ Location:** Mississauga , CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b7a5b49557cd706565f3dc34f1afe3ab2817de242d5376372b695a32134a3ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fasellera-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Asellera?

**["Asellera Leads the Shift in AI Administration for Dental Clinics"](https://www.g2.com/survey_responses/asellera-review-13065774)**

**Rating:** 5.0/5.0 stars

_— Shane S._

[Read full review](https://www.g2.com/survey_responses/asellera-review-13065774)

### [Assort Health](https://www.g2.com/products/assort-health/reviews)

Assort Health is a pioneering company that integrates generative AI into healthcare call centers to enhance operational efficiency and patient service. Their AI-driven platform autonomously manages tasks such as scheduling, canceling, and confirming appointments, answering frequently asked questions, and providing web chat assistance. Additionally, the system offers AI analytics for call center performance and AI routing and triage for efficient call handling. By leveraging AI and natural language processing, Assort Health enables healthcare providers to handle higher call volumes without increasing staff, thereby reducing burnout and turnover.

#### Who Is the Company Behind Assort Health?

- **Seller:** [Assort Health](https://www.g2.com/sellers/assort-health)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a551511e4762078c193fd04182cd30eb83709f93e0d54027ebd9d3e1a9c3329&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fassorthealth&secure%5Burl_type%5D=linkedin_company_website)  
61 employees on LinkedIn®

- [&lsaquo; Prev‹ Prev](/categories/ai-patient-engagement-operations?order=g2_score#product-list)
- [1](/categories/ai-patient-engagement-operations?order=g2_score#product-list)
- 2
- [3](/categories/ai-patient-engagement-operations?order=g2_score&page=3#product-list)
- [4](/categories/ai-patient-engagement-operations?order=g2_score&page=4#product-list)
- [5](/categories/ai-patient-engagement-operations?order=g2_score&page=5#product-list)
- [6](/categories/ai-patient-engagement-operations?order=g2_score&page=6#product-list)
- [7](/categories/ai-patient-engagement-operations?order=g2_score&page=7#product-list)
- [8](/categories/ai-patient-engagement-operations?order=g2_score&page=8#product-list)
- [Next &rsaquo;Next ›](/categories/ai-patient-engagement-operations?order=g2_score&page=3#product-list)

Spotlight Categories

[Audit Management Software Solutions](https://www.g2.com/categories/audit-management)

[Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)

[Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management)

[Relational Databases](https://www.g2.com/categories/relational-databases)

[CMMS Software](https://www.g2.com/categories/cmms)

Similar Categories

- [AI Medical Diagnostic Platforms](/categories/ai-medical-diagnostic-platforms)
- [Ambient AI Scribe Platforms](/categories/ambient-ai-scribe-platforms)
- [Ambulatory](/categories/ambulatory)
- [Clinical Documentation](/categories/clinical-documentation)
- [Disease Management](/categories/disease-management)

- [EHR](/categories/ehr)
- [eMAR](/categories/emar)
- [E-Prescribing](/categories/e-prescribing)
- [Healthcare Learning Management Systems (LMS)](/categories/healthcare-learning-management-systems-lms)
- [Health Care Operations](/categories/health-care-operations)

- [HIPAA Compliant Messaging](/categories/hipaa-compliant-messaging)
- [Medical Imaging](/categories/medical-imaging)
- [Medical IoT](/categories/medical-iot)
- [Medical Lab](/categories/medical-lab)
- [Medical Practice Management](/categories/medical-practice-management)

[Browse AI Patient Engagement & Operations Themes](/categories/ai-patient-engagement-operations/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated March 25, 2026

AI patient engagement & operations software uses artificial intelligence (AI) to improve patient communications while improving administrative and operational workflows across healthcare organizations. These solutions connect providers and patients while also automating operational capability through intelligent scheduling, intake automation, documentation support, and staff coordination. Many of these solutions automatically schedule waitlisted patients, identify the probability of a no-show, or optimize providers’ schedules to reduce gaps and overbooking.

Healthcare providers, health systems, outpatient clinics, call centers, digital health platforms, and payers use this software to reduce administrative burdens, improve the patient experience, and streamline care delivery. Typical users include healthcare operations leaders, patient experience and access teams, clinical administrators, digital transformation teams, and chief information officers (CIO). These tools typically leverage machine learning (ML), natural language processing (NLP), and predictive analytics, and integrate with [electronic health records (EHRs)](https://www.g2.com/categories/ehr), [practice management systems](https://www.g2.com/categories/medical-practice-management), and [patient relationship management (PRM) platforms](https://www.g2.com/categories/patient-relationship-management-prm) to connect patient engagement with operational implementation.

To qualify for inclusion in the AI Patient Engagement & Operations category, a product must:

- Use AI or ML for self-service patient scheduling, patient reminders, schedule optimization, or care pathways
- Send automated personalized or conversational digital communications to patients
- Streamline healthcare administrative workflows, such as scheduling, intake, documentation, or staff and resource coordination
- Be designed specifically for healthcare environments and workflows
- Integrate with or complement existing healthcare platforms such as EHRs, practice management, or CRM platforms

Show More