G2

Danielle O.

scribe

Enterprise (> 1000 emp.)

8/24/2026

"Epic Centralizes Patient Records and Improves Care Coordination"

4.5/5

What do you like best about Epic?

I like that with Epic more of the patient information is integrated in one place and that has improved patient care because we have access to more information and more recent information as opposed to needing to request a bunch of records separately. This has improved our workflow and allowed us to provide more comprehensive care to patients because we have more information. I also like that with epic the patient can see their results and their charts which can ease their mind when it comes to concerns and can help them be able to provide info to specialists/loved ones. Review collected by and hosted on G2.com.

What do you dislike about Epic?

I dislike the version of epic that our company is using. While it is nice that patients can see their charts, sometimes it is not a good thing because some results can appear to be very concerning when in reality the medical terminology used in the results is just scary and not that serious. I also dislike that in epic there are many ways to do one thing and that has caused confusion with training and with learning information for staff. It would be nice if it was as user friendly as the other version of epic the hospitals in our city use. Review collected by and hosted on G2.com.

What problems is Epic solving and how is that benefiting you?

Before epic we had to request records more often and a lot of the time specialists offices either wouldn't send them or they would get lost somewhere in the faxes. With epic, we can see all that information readily (usually) and provide more up to date and comprehensive care to the patients which is good for both the patients and our clinic. Review collected by and hosted on G2.com.