The Top 20 Easiest To Use AI Chatbots Software

See the top AI Chatbots Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Sobot Omnichannel Suite

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

40%

Mid Market

36%

Enterprise

24%

Podium

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

ChatGPT

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

63%

Mid Market

26%

Enterprise

12%

Perplexity

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

72%

Mid Market

16%

Enterprise

12%

indigitall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

39%

Mid Market

47%

Enterprise

14%

ILUM

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

10.0

Customer Segment Breakdown

Small Business

13%

Mid Market

35%

Enterprise

52%

Breakout

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.2

10.0

Customer Segment Breakdown

Small Business

60%

Mid Market

37%

Enterprise

Tidio

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

TESS AI

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#10

ClickUp

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.2

8.3

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

78%

Mid Market

18%

Enterprise

#11

Voiceflow

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

69%

Mid Market

18%

Enterprise

13%

#12

Notion

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

70%

Mid Market

24%

Enterprise

#13

Gemini

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

49%

Mid Market

33%

Enterprise

18%

#14

Simplified

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

#15

1min.AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#16

Apollo.io

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.4

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

68%

Mid Market

28%

Enterprise

#17

Alhena AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

64%

Mid Market

36%

#18

Letter AI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

Mid Market

66%

Enterprise

32%

#19

Octocom AI Customer Experience Suite

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

61%

Mid Market

39%

#20

marketbetter

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise