The Top 20 AI Chatbots Software

Check out this list of the top AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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ChatGPT

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

31%

Marketing and Advertising

23%

Education Management

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.4

Notion

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

31%

Higher Education

26%

Information Technology and Services

25%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.4

8.5

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

8.8

Sobot Omnichannel Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

38%

Information Technology and Services

29%

Telecommunications

21%

Financial Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

10.0

Breakout

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

69%

Information Technology and Services

15%

Consumer Services

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

10.0

1min.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Computer Software

25%

Computer & Network Security

24%

Consulting

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.8

9.1

indigitall

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

64%

Retail

16%

Marketing and Advertising

12%

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.1

Alhena AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

27%

Retail

23%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.8

ILUM

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

33%

Computer Software

33%

Banking

22%

Mechanical or Industrial Engineering

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.7

Letter AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Computer Software

35%

Financial Services

13%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.0

9.9

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

9.3

#10

Octocom AI Customer Experience Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

73%

Health, Wellness and Fitness

13%

Apparel & Fashion

Pharmaceuticals

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.1

#11

marketbetter

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

55%

Information Technology and Services

27%

Information Services

Computer Hardware

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

9.5

#12

Simplified

Overall Satisfaction Score

Top Industries of Reviewers:

Writing and Editing

38%

Marketing and Advertising

34%

Arts and Crafts

14%

Animation

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.4

8.3

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

9.1

#13

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

34%

Automotive

25%

Construction

21%

Retail

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.4

#14

Zoom Virtual Agent

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

57%

Consumer Goods

14%

Consumer Services

14%

Computer Networking

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.8

8.9

#15

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

30%

Marketing and Advertising

29%

Information Technology and Services

23%

Computer Software

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

9.1

#16

Apollo.io

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

27%

Marketing and Advertising

25%

Consulting

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.0

8.7

Ease of Setup

Average: 9.4

8.8

Quality of Support

Average: 9.3

8.5

Ease of Admin

Average: 8.8

8.6

#17

Salesgroup AI Chatbot

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

33%

Hospitality

22%

E-Learning

22%

Retail

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

0.0

#18

Perplexity

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

41%

Marketing and Advertising

27%

Computer Software

22%

Consulting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.8

#19

TESS AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Information Technology and Services

19%

Consulting

15%

Accounting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.0

9.0

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 8.8

9.2

#20

Decagon

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

30%

Computer Software

30%

Health, Wellness and Fitness

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.0