# The Top 20 AI Chatbots Software

Check out this list of the top AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

Filters

The next elements are filters and will change the displayed results once they are selected.
All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

The Top 20 AI Chatbots Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

[Collapse AllExpand All](#)

G2 Satisfaction Score
Information

Compare

[Expand/Collapse ChatGPT](#)

#1

[![ChatGPT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg)](/products/chatgpt/reviews)

[ChatGPT](/products/chatgpt/reviews "ChatGPT")

100

[Expand/Collapse ChatGPT](#)

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

37%

Computer Software

33%

Marketing and Advertising

21%

Higher Education

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.2

9.3

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.5

8.6

Ease of Admin

Average: 8.9

9.4

[Expand/Collapse Notion](#)

#2

[![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg)](/products/notion/reviews)

[Notion](/products/notion/reviews "Notion")

100

[Expand/Collapse Notion](#)

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

31%

Information Technology and Services

26%

Higher Education

25%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.6

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.2

9.1

Ease of Setup

Average: 9.4

8.4

Quality of Support

Average: 9.5

8.8

Ease of Admin

Average: 8.9

8.7

[Expand/Collapse Breakout](#)

#3

[![Breakout](https://images.g2crowd.com/uploads/product/hd_favicon/4d246d8f4aa3d97006d6c74a46f47463/breakout-2025-03-16.svg)](/products/breakout-2025-03-16/reviews)

[Breakout](/products/breakout-2025-03-16/reviews "Breakout")

84

[Expand/Collapse Breakout](#)

Overall Satisfaction Score

84

Top Industries of Reviewers:

Computer Software

69%

Information Technology and Services

15%

Consumer Services

8%

Computer & Network Security

8%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

10.0

[Expand/Collapse Claude](#)

#4

[![Claude](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg)](/products/claude-2025-12-11/reviews)

[Claude](/products/claude-2025-12-11/reviews "Claude")

83

[Expand/Collapse Claude](#)

Overall Satisfaction Score

83

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

34%

Marketing and Advertising

21%

Financial Services

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.2

9.5

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.5

8.4

Ease of Admin

Average: 8.9

9.2

[Expand/Collapse Thareja AI](#)

#5

[![Thareja AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38eeb48b673b0ed4a069b8937d3c08ee/thareja-ai.jpg)](/products/thareja-ai/reviews)

[Thareja AI](/products/thareja-ai/reviews "Thareja AI")

80

[Expand/Collapse Thareja AI](#)

Overall Satisfaction Score

80

Top Industries of Reviewers:

Computer Software

58%

Information Technology and Services

21%

Financial Services

11%

Accounting

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 8.9

9.8

[Expand/Collapse Alhena AI](#)

#6

[![Alhena AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_be7d82a431e2923d6cac05c98d22ad32/alhena-ai.png)](/products/alhena-ai/reviews)

[Alhena AI](/products/alhena-ai/reviews "Alhena AI")

78

[Expand/Collapse Alhena AI](#)

Overall Satisfaction Score

78

Top Industries of Reviewers:

Information Technology and Services

36%

Computer Software

27%

Retail

23%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

9.8

[Expand/Collapse Perplexity](#)

#7

[![Perplexity](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1bc31cfaa3db34efccf0e9f8c718f9b2/perplexity.jpg)](/products/perplexity/reviews)

[Perplexity](/products/perplexity/reviews "Perplexity")

77

[Expand/Collapse Perplexity](#)

Overall Satisfaction Score

77

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

24%

Marketing and Advertising

20%

Consulting

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

8.7

Ease of Doing Business With

Average: 9.2

9.1

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.5

8.5

Ease of Admin

Average: 8.9

9.3

[Expand/Collapse CoSupport AI](#)

#8

[![CoSupport AI](https://images.g2crowd.com/uploads/product/hd_favicon/40e0449268d5ac5eee0329e5f9daa43a/cosupport-ai-2025-07-17.svg)](/products/cosupport-ai-2025-07-17/reviews)

[CoSupport AI](/products/cosupport-ai-2025-07-17/reviews "CoSupport AI")

77

[Expand/Collapse CoSupport AI](#)

Overall Satisfaction Score

77

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

29%

Accounting

14%

Staffing and Recruiting

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

10.0

[Expand/Collapse ILUM](#)

#9

[![ILUM](https://images.g2crowd.com/uploads/product/hd_favicon/73e65868d879196ae311e0fda61454de/ilum-ilum.svg)](/products/ilum-ilum/reviews)

[ILUM](/products/ilum-ilum/reviews "ILUM")

76

[Expand/Collapse ILUM](#)

Overall Satisfaction Score

76

Top Industries of Reviewers:

Telecommunications

33%

Computer Software

33%

Banking

22%

Mechanical or Industrial Engineering

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.2

9.5

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 8.9

9.8

[Expand/Collapse 1min.AI](#)

#10

[![1min.AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0ed912ff8d71866533013f67afb91bd9/1min-ai.png)](/products/1min-ai/reviews)

[1min.AI](/products/1min-ai/reviews "1min.AI")

75

[Expand/Collapse 1min.AI](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Information Technology and Services

30%

Computer Software

24%

Computer & Network Security

23%

Consulting

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.8

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.2

9.2

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.5

8.6

Ease of Admin

Average: 8.9

9.2

[Expand/Collapse indigitall](#)

#11

[![indigitall](https://images.g2crowd.com/uploads/product/hd_favicon/d344a64f2e082e0f6c6bc6b7755175bf/indigitall.svg)](/products/indigitall/reviews)

[indigitall](/products/indigitall/reviews "indigitall")

75

[Expand/Collapse indigitall](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Telecommunications

65%

Retail

15%

Marketing and Advertising

11%

Automotive

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.2

9.3

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.5

9.4

Ease of Admin

Average: 8.9

9.3

[Expand/Collapse Glia](#)

#12

[![Glia](https://images.g2crowd.com/uploads/product/hd_favicon/9f665f0cb2badef6618d7ccbdbad619d/glia.svg)](/products/glia/reviews)

[Glia](/products/glia/reviews "Glia")

72

[Expand/Collapse Glia](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Financial Services

53%

Banking

47%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 8.9

9.8

[Expand/Collapse Octocom AI Customer Experience Suite](#)

#13

[![Octocom AI Customer Experience Suite](https://images.g2crowd.com/uploads/product/hd_favicon/0f22694771fe6b5a06070dd032c058f0/octocom-ai-customer-experience-suite.svg)](/products/octocom-ai-customer-experience-suite/reviews)

[Octocom AI Customer Experience Suite](/products/octocom-ai-customer-experience-suite/reviews "Octocom AI Customer Experience Suite")

72

[Expand/Collapse Octocom AI Customer Experience Suite](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Retail

73%

Health, Wellness and Fitness

13%

Apparel & Fashion

7%

Pharmaceuticals

7%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

9.3

[Expand/Collapse marketbetter](#)

#14

[![marketbetter](https://images.g2crowd.com/uploads/product/hd_favicon/f1adc8f66a00745968ad38ec762a97a6/marketbetter.svg)](/products/marketbetter/reviews)

[marketbetter](/products/marketbetter/reviews "marketbetter")

71

[Expand/Collapse marketbetter](#)

Overall Satisfaction Score

71

Top Industries of Reviewers:

Telecommunications

55%

Information Technology and Services

27%

Information Services

9%

Computer Hardware

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 8.9

9.5

[Expand/Collapse Letter AI](#)

#15

[![Letter AI](https://images.g2crowd.com/uploads/product/hd_favicon/aad4a33f7fd5d5983d38c85b2bb792c1/letter-ai.svg)](/products/letter-ai/reviews)

[Letter AI](/products/letter-ai/reviews "Letter AI")

70

[Expand/Collapse Letter AI](#)

Overall Satisfaction Score

70

Top Industries of Reviewers:

Information Technology and Services

42%

Computer Software

39%

Financial Services

14%

Accounting

6%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.2

9.9

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 8.9

9.4

[Expand/Collapse Funnel Leasing](#)

#16

[![Funnel Leasing](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fbfbb1ed2fb43f1b5703d7a62b9f50e8/funnel-leasing.png)](/products/funnel-leasing/reviews)

[Funnel Leasing](/products/funnel-leasing/reviews "Funnel Leasing")

70

[Expand/Collapse Funnel Leasing](#)

Overall Satisfaction Score

70

Top Industries of Reviewers:

Real Estate

100%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

7.2

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

8.6

[Expand/Collapse Chatty](#)

#17

[![Chatty](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3782f1c795b28d9c27ae68b3de2d9eb7/chatty.jpg)](/products/chatty/reviews)

[Chatty](/products/chatty/reviews "Chatty")

67

[Expand/Collapse Chatty](#)

Overall Satisfaction Score

67

Top Industries of Reviewers:

Retail

41%

Food & Beverages

24%

Health, Wellness and Fitness

18%

Consumer Electronics

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.2

9.3

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 8.9

9.0

[Expand/Collapse Zaapi](#)

#18

[![Zaapi](https://images.g2crowd.com/uploads/product/hd_favicon/be171637bfff675fad094122f2ba3eb8/zaapi.svg)](/products/zaapi/reviews)

[Zaapi](/products/zaapi/reviews "Zaapi")

67

[Expand/Collapse Zaapi](#)

Overall Satisfaction Score

67

Top Industries of Reviewers:

Retail

33%

Consumer Goods

22%

Consumer Services

22%

Information Technology and Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 9.2

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.5

9.6

Ease of Admin

Average: 8.9

9.8

[Expand/Collapse Decagon](#)

#19

[![Decagon](https://images.g2crowd.com/uploads/product/hd_favicon/ab6a8a40fb48dcbd9e066f26e388ff22/decagon.svg)](/products/decagon/reviews)

[Decagon](/products/decagon/reviews "Decagon")

66

[Expand/Collapse Decagon](#)

Overall Satisfaction Score

66

Top Industries of Reviewers:

Information Technology and Services

27%

Financial Services

27%

Computer Software

27%

Health, Wellness and Fitness

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.2

10.0

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 8.9

9.0

[Expand/Collapse Salesgroup AI Chatbot](#)

#20

[![Salesgroup AI Chatbot](https://images.g2crowd.com/uploads/product/hd_favicon/26dfaa46a02aaa4520abe8808c073573/salesgroup-ai-chatbot.svg)](/products/salesgroup-ai-chatbot/reviews)

[Salesgroup AI Chatbot](/products/salesgroup-ai-chatbot/reviews "Salesgroup AI Chatbot")

66

[Expand/Collapse Salesgroup AI Chatbot](#)

Overall Satisfaction Score

66

Top Industries of Reviewers:

Health, Wellness and Fitness

33%

Hospitality

22%

E-Learning

22%

Retail

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.2

0.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.5

10.0

Ease of Admin

Average: 8.9

0.0