### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # AI Chatbots Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on AI Chatbots Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## AI Chatbots Software Articles [![What Is A Voice Assistant? Your Guide to the Talking Tech](https://learn.g2.com/hubfs/G2CM_BI080_Backlog_Images-%5BInterfaces_tech_voice_assistant%5D_V1a.png "What Is A Voice Assistant? Your Guide to the Talking Tech")](https://www.g2.com/articles/voice-assistant) [ ### What Is A Voice Assistant? Your Guide to the Talking Tech ](https://www.g2.com/articles/voice-assistant) "Ok Google, play The Tortured Poets Department" - and your favorite Taylor Swift album fills the room. [ ![Devin Pickell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin Pickell") DP ](https://learn.g2.com/author/devin-pickell) by Devin Pickell [![5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions)](https://learn.g2crowd.com/hubfs/chatbot%20tracking.jpg "5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions)")](https://www.g2.com/articles/chatbot-success-rates) [ ### 5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions) ](https://www.g2.com/articles/chatbot-success-rates) With chatbots becoming commonplace, a necessity that comes with their implementation is tracking the success they bring to a company.  [ ![Rebecca Reynoso](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca Reynoso") RR ](https://learn.g2.com/author/rebecca-reynoso) by Rebecca Reynoso ## AI Chatbots Software Glossary Terms [![Human-in-the-Loop](https://learn.g2.com/hubfs/G2CM_GI621_Glossary_Article_Images-%5BHuman_in_the_Loop%5D_V1a.png "Human-in-the-Loop")](https://www.g2.com/glossary/human-in-the-loop-definition) [Human-in-the-Loop](https://www.g2.com/glossary/human-in-the-loop-definition) Human-in-the-loop (HITL) is an AI approach where humans provide direct feedback to improve model accuracy, oversight, and decision-making outcomes. by Sagar Joshi [![Virtual Assistant](https://learn.g2.com/hubfs/G2CM_GI619_Glossary_Article_Images-%5BVirtual_Assistant%5D_V1a.png "Virtual Assistant")](https://www.g2.com/glossary/virtual-assistant-definition) [Virtual Assistant](https://www.g2.com/glossary/virtual-assistant-definition) A virtual assistant is a software or human agent that performs various tasks in response to any user input. Learn the types and benefits of having one. by Sagar Joshi ## AI Chatbots Software Discussions 0 Question on: Zoom Workplace [Is Zoom Workplace worth it?](/discussions/is-zoom-workplace-worth-it) Based on 2,037 G2 user reviews from the past year, Zoom Workplace proves to be a strong choice for businesses seeking a reliable and feature-rich communication platform. It maintains a solid average star rating of 4.56 out of 5 and earns an excellent recommendation score of 9.12 out of 10, indicating widespread user satisfaction. Usability is another high point, with an ease of use score of 6.50 and a meets requirements rating of 6.48 (on a 7-point scale). G2 reviewers frequently highlight Zoom Workplace’s intuitive interface, high-quality video and audio, and seamless integration with scheduling and collaboration tools. While some users on G2 mention occasional connectivity hiccups or a desire for more customization, the overall sentiment is overwhelmingly positive. For software buyers looking for a dependable and easy-to-use collaboration solution, Zoom Workplace is clearly worth the investment. yes it is 100% worth Answered: Rahul Kumar on April 13, 2026 yes it is Answered: Rehan Ali on April 18, 2026 yes its worth. Answered: Prasanjeet Sahu on June 20, 2026 Yes, I am 100% satisfied using it. Answered: Konjengbam Mitindra Singh on August 20, 2026 100% Answered: Evan Sherbert on March 31, 2025 yes Answered: Laxman Sapkale 🔍 on April 4, 2025 Yes 100% Answered: BIRAJ DESAI on May 20, 2025 It's a great place to connect virtually. Reliable and ease to setup. Answered: Mohamed Shafik on June 3, 2026 It's a great place to connect virtually. Reliable and ease to setup. Answered: Mohamed Shafik on June 3, 2026 Yes way better than teams imo Answered: Wasim Dia on October 10, 2025 With the additional included features, this would be worth it depending on whether you would need additional features and to go beyond the time limitations in the unpaid version. Answered: Delon Ross on August 6, 2025 The short answer is: yes, if used by the right organization. Zoom Workplace is not only a solution for video calls but a unified platform that integrates meetings, team chats, phone, and whiteboards. If your team is deeply utilizing the Zoom ecosystem, or you are trying to merge several communication and collaboration tools into one sole integrated solution, then this product would be an excellent worth. Answered: Akshat Sharma on September 19, 2025 Zoom Workplace is worth it if you need video meetings, team chat, file sharing, and a collaboration tool all in one place. It is easy to use and reliable. Answered: Priya Singh on May 22, 2026 I would say it becomes a standard now, usually it is rather surprising when some other tools is being used in organization for the meetings Answered: Dmitry Skurikhin on October 6, 2025 In my experience, I completely agree with most of what G2 users highlight about Zoom Workplace. It’s one of the most reliable and user-friendly communication platforms I’ve worked with. The interface feels intuitive, and meetings run smoothly with great audio and video quality. I also appreciate how well it integrates with calendars and collaboration tools it really helps keep everything organized. Of course, there are occasional connectivity issues, especially when bandwidth isn’t stable, but that’s something you’ll find with almost any platform. Overall, I think Zoom Workplace offers excellent value for businesses that prioritize clear communication and productivity. It’s definitely a tool I would recommend. Answered: Argenis Pichardo Briceño on October 29, 2025 Zoom is good for meetings I would recommend it Answered: Jerome Buck on November 4, 2025 Yes, Zoom Workspace is absolutely worth it. It combines meetings, chat, whiteboard, and collaboration tools in one platform. The AI Companion is a great addition for meeting summaries and productivity. It's easy to use. Answered: Aarti Nayak on November 24, 2025 I believe it largely depends on your needs, but overall, I’d say yes, in many cases, it’s worth it, especially for how we work, with teams in different countries that require reliable remote collaboration. Answered: Timoteo Luis Simone on November 26, 2025 Zoom Workplace can be very worth it, especially for organizations that value simplicity, collaboration, and remote-friendly work. But its “all-in-one” nature is both its strength and potential weakness. So it really depends on what features you need vs. what you’re paying for. Answered: Amar Kargutkar on December 10, 2025 Yes, it's very easy to use. Answered: Osvaldo Borghese on December 1, 2025 Yes it is one of the best and most commonly used platform for many businesses due to its comprehensive features. It has wiped off the distance learning, offshore business and team collaboration challenges in a great manner. Answered: Noman Aslam on December 17, 2025 100% worth Answered: Soundararajan A on December 24, 2025 Yes, it worth it, recording feature is amazing Answered: Abdul Basith on January 7, 2026 Yes. Zoom Workplace is more than worth. Let's use it. Answered: Suraj Acharya on January 8, 2026 Yes, the RDP is very useful for troubleshooting. Answered: Aries Bernal on January 13, 2026 yes surely it is totally worth it Answered: akash mishra on July 13, 2026 yes, very good tool to use Answered: NAVINA KAUR on April 14, 2026 its worth it, i use day to day for meeting, notes in confrence Answered: Beluga Beluga on May 7, 2026 Yes, Zoom Workplace is worth it for my needs. It helps me conduct virtual meetings, collaborate with team members, share documents and presentations through screen sharing, and stay connected with clients and colleagues from anywhere. The platform has improved communication, reduced the need for in-person meetings, and helped me save time while managing daily business activities more efficiently. Its ease of use and reliability make it a valuable tool for professional communication and collaboration. Answered: Prasanjeet Sahu on June 21, 2026 Yes, absolutely, it has made very easy for us to meet for business purposes, it has helped a lot in covid times in almost of every industry. Answered: Vaidehi Khatri on May 3, 2026 I think Zoom Workplace is worth it for teams that rely on remote communication and collaboration. It brings meetings, chat, and teamwork tools together in one place, making it easier to stay connected and productive. Whether it’s worth the cost depends on the size of your team and how often you use its advanced features, but overall, it’s a useful platform for modern workplaces. Webfame Digital Marketing Academy also benefits from tools that make communication and collaboration easier for learners and teams. https://webfamedigital.com/ Answered: Adarsh Tiwari on July 27, 2026 Yes, I think Zoom Workplace is worth it for teams that rely on regular online meetings and collaboration. The video and audio are reliable, screen sharing is smooth, and AI Companion saves me time by creating meeting summaries and action items. I also like the integrations with tools we already use. The main downside is that the interface can feel a little busy, and some advanced features are only available on higher plans. Answered: Manish Rastogi on August 14, 2026 [See more answers (31)](javascript:void(0);) [Your answer](/discussions/is-zoom-workplace-worth-it/comments/new?remote=true) 0 Question on: Google Workspace [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings? Helps to manage large crowd easily. Answered: Rishi Raj Nachiketa on January 14, 2025 Use screen sharing, live captions, chat, and meeting recordings to keep large meetings organized. Also, test your audio and video before the meeting to avoid technical issues. Answered: Prasanjeet Sahu on June 20, 2026 You need to practice using the features when you are less busy so that they can be familiar. Answered: Sbusiso Vilakazi on August 1, 2024 Once you’re in a Google Meet video meeting, familiarize yourself with these essential functions: Mute/Unmute Audio Click the microphone icon at the bottom of the screen to toggle your audio on or off. Turn Camera On/Off Click the camera icon to enable or disable your video feed. Change Layout Click the three-dot menu and select “Change layout” to choose from various view options, including: Auto Tiled Spotlight Sidebar Share Your Screen Click “Present now” at the bottom of the screen to share your entire screen, a specific window, or a Chrome tab. Use Chat Click the chat icon in the upper-right corner to open the chat panel and communicate via text with other participants. Raise Hand Use the “Raise hand” feature to signal that you have a question or comment without interrupting the speaker. Advanced Google Meet Features: Host Controls Breakout Rooms For educational or collaborative sessions, hosts can create breakout rooms to divide participants into smaller groups. Polls Engage your audience by creating polls during your meeting. Q&A Sessions Enable Q&A for more structured question-and-answer sessions during presentations or webinars. Recording With appropriate permissions, you can record meetings for future reference or for those who couldn’t attend live. Recording meetings is a feature available to Google Workspace users. Best Practices for Using Google Meet To ensure smooth and productive Google Meet sessions: Use a stable internet connection Invest in a quality webcam and microphone for better audio and video Find a quiet, well-lit space for your meetings Familiarize yourself with Meet’s features before important calls Use headphones to reduce echo and improve audio quality Mute your microphone when not speaking to minimize background noise Google Meet on HP Devices For an optimal Google Meet experience, consider using HP devices designed for productivity and collaboration: Business Laptops HP’s business laptops offer powerful performance and crystal-clear audio, perfect for Google Meet sessions. With features like noise cancellation and audio boost technologies, you’ll enjoy enhanced call quality. Models like those in the EliteBook and ProBook series are particularly well-suited for professional video conferencing. Premium Laptops Our premium laptop lineup, including the ENVY and Spectre series, combines style with functionality. Many models feature versatile designs that allow you to position the device in various modes, ideal for different meeting scenarios. The high-resolution displays and top-notch audio systems ensure you look and sound your best during Google Meet calls. Business Desktops For those who prefer a desktop setup, HP’s business desktops provide robust performance and ample connectivity options, ensuring smooth Google Meet experiences. The EliteDesk and ProDesk series offer powerful processors and multiple display support, allowing you to manage your video conferences alongside other productivity tasks seamlessly. Monitors Enhance your Google Meet setup with an HP monitor. Our wide range of displays offers excellent color accuracy and eye comfort features, reducing fatigue during long video calls. Many models also come with built-in webcams and speakers, simplifying your conferencing setup. Accessories Complete your Google Meet toolkit with HP accessories. Our high-quality webcams, headsets, and speakers can significantly improve your audio and video quality. For instance, HP’s noise-canceling headsets ensure clear communication even in noisy environments. Conclusion Google Meet is a versatile and user-friendly platform that can enhance your virtual communication experience. Whether you’re using it for work, education, or personal connections, understanding its features and best practices will help you make the most of your online meetings. With the right HP device and accessories, you can elevate your Google Meet sessions to new heights of productivity and collaboration. Remember, the key to successful virtual meetings lies not just in the technology, but in how we use it to connect, communicate, and collaborate effectively. By combining Google Meet’s powerful features with HP’s robust hardware solutions, you’re well-equipped to tackle any virtual meeting scenario. Happy meeting! Answered: Shriram Kumar Byravan on August 5, 2024 Using Google Meet effectively for large virtual meetings can benefit from leveraging its advanced features and best practices. Answered: sangam khilar on August 25, 2024 For those who can’t attend, record the session so they can catch up later. Just remember to inform participants that the meeting is being recorded. Answered: Kashif Iqbal on October 15, 2024 actually it has a lot of features I like using it but maybe if you prefer to use desktop app it is better to have larger meetings with it. Besides, features such as jamboard (basically whiteboard) is very useful if you describe your projects to the team or visualize the things. If you have time please check other features I enjoy using it. Answered: Özgün Gizlenci on November 13, 2024 For large virtual meetings, use features like breakout rooms to manage discussions in smaller groups, Q&A and polls to keep participants engaged, and the ‘raise hand’ option to maintain order. Assign a co-host to manage participants and chat, and record the session for those who can’t attend. Also, enable noise cancellation and live captions for better accessibility and clarity Answered: Kanhaiya Kumar Bhardwaj on May 27, 2026 Pre-assign groups If possible, assign participants to breakout rooms ahead of time for smoother transitions. Answered: Sunil Kumar on December 11, 2024 Noise cancellation, Spotlight speaker, Recording enabled Answered: Vaibhav Salvi on February 11, 2025 It is easy to use and simple to call directly without arrangements. Answered: Jahanzeb Ali Khan on February 11, 2025 Use the desktop version for larger crowds of participants. Utilize the noise-cancelling feature. Answered: Niño Dacumos on April 23, 2025 we can use breakout rooms, polls, Q&A, and co-hosts to manage engagement and participation; enable recording, captions, and attendance tracking for accessibility and follow-up. Plan ahead with Google Calendar integration and host controls to streamline the meeting flow. this makes google meet easy and accessible. Answered: Meera Hussain on July 31, 2025 When setting up the meeting, you can include that the participants' microphones are muted by default, so there won't be as much noise at the start of the meeting. At the start of the meeting, instruct the participants to raise their hand and turn on the microphone to participate. Answered: Carlos Farfan on July 30, 2025 Make sure if you are hosting a large group, That you are familiar with all of the administrative controls, and that your internet connection is stable. Answered: Daryl Alexander on October 17, 2025 Show a physical whiteboard, document, or a real object by connecting a second webcam or even your phone as a camera. In Google Meet, click Present now button \> A window” or A tab or choose a secondary camera. This feature is incredibly valuable for trainers, educators, or anyone needing to show physical demonstrations during a virtual meeting, and is not widely known Answered: Durgesh Dangi on November 20, 2025 Use meeting moderation controls to manage participants, enable live captions and recordings for accessibility, assign co-hosts to help manage chat and Q&A, and use breakout rooms to keep large meetings interactive and organized. Answered: Dharamveer prasad on July 21, 2026 [See more answers (16)](javascript:void(0);) [Your answer](/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings/comments/new?remote=true) 0 Question on: G2 Marketing Solutions [Anyone else having trouble posting?](/discussions/mais-alguem-com-problemas-para-postagem) I am having trouble doing reviews for two companies. Due to this problem, I can't get my coupons. I sent a message to customer service, the response is ridiculous. I sent a message by email, the response is the same. I tried to write a review to complain, they took down my review. Any response is "read the center of what can or cannot be done," but they don't mention the problem so we can solve it. Fix this now! Wow, I feel so much calmer now. I thought the problem was with me, but I see it's with everyone. Sad, a site of this size. Answered: Marcela Navarro on March 21, 2023 I hope that by complaining here, we can solve this problem. Thank you for the post, it was timely. Answered: Juliana Medeiros on March 21, 2023 People, I can only do those that make money. When I do the free ones, the platform suspends everything. I need to do it for the company I'm currently using, but the staff has been failing greatly. Answered: Juliana Ribeiro on March 21, 2023 Let's raise awareness about this issue and ensure it doesn't go unnoticed. It's important that we hold those responsible accountable for their mistake. I urge you to take action and fix the tool as soon as possible to prevent similar errors from happening again. Answered: Tiago Rocha Lopes on March 22, 2023 I have the same problem, but mine is more recent. I created my account last week. I tried with personal email, company email, LinkedIn, Google... However, nothing works. Answered: Rosemeire Lopes de Moura on March 22, 2023 Same problem. I need to receive my Amazon gift card, but they can't validate anything I do. Answered: Emma Morrow on March 22, 2023 I have decided to write in English in the hopes that a wider audience may access this information and determine if they have experienced similar issues. I am currently experiencing difficulties in writing reviews for two companies, which has prevented me from receiving the coupons I am entitled to. Despite reaching out to customer service for assistance, I have been met with unsatisfactory responses, both through email and messaging. Moreover, when I attempted to write a review to express my grievances, my submission was removed. Despite repeatedly being instructed to "review the center of what can and cannot be done," I have yet to receive any specific information on how to resolve this issue. I urge you to take swift action and address this matter immediately. Answered: Beatriz de Santana Bello on December 8, 2025 Yes, I am having the same problem. I tried with more companies, but none of my evaluations are validated. Answered: Camila Freitas on July 7, 2026 [See more answers (7)](javascript:void(0);) [Your answer](/discussions/mais-alguem-com-problemas-para-postagem/comments/new?remote=true) - ‹ Prev ‹ Prev - 1 - [2](/categories/ai-chatbots/resources?discussions_page=2) - [3](/categories/ai-chatbots/resources?discussions_page=3) - [4](/categories/ai-chatbots/resources?discussions_page=4) - [5](/categories/ai-chatbots/resources?discussions_page=5) - … - [17](/categories/ai-chatbots/resources?discussions_page=17) - [18](/categories/ai-chatbots/resources?discussions_page=18) - [Next › Next ›](/categories/ai-chatbots/resources?discussions_page=2) ## AI Chatbots Software Reports Mid-Market Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for AI Chatbots Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for AI Chatbots Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Grid® Report for AI Chatbots Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for AI Chatbots Spring 2026 G2 Report: Momentum Grid® Report