Best AI Agents - Page 6

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,304

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Workato

Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise.

Average Rating: 4.7/5.0

Total Reviews: 747

Who Is the Company Behind Workato?

  • Seller: Workato
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Mountain View, California
  • Twitter: @Workato
    3,641 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,401 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About Workato?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workato, enabling quick automation without needing technical expertise.
  • Users love the easy integrations with Workato, allowing quick automation of tools like Salesforce and Slack.
  • Users love how Workato's easy integrations simplify automation, saving them hours and making processes seamless.
  • Users value the user-friendly and low-code interface of Workato, making business process automation seamless and efficient.
  • Users appreciate the ease of automation with Workato, enabling seamless integrations and saving significant time on repetitive tasks.
Cons
  • Users often find the complexity of Workato overwhelming, particularly regarding pricing and onboarding, leading to confusion.
  • Users find the learning curve steep, with complexity and confusion hindering smooth onboarding and workflow management.
  • Users are frustrated by data limitations in Workato, impacting email sends, job reporting, and large file transfers.
  • Users find the missing features in Workato's connector library limit their integration capabilities with lesser-known applications.
  • Users find the steep learning curve of Workato daunting, especially during onboarding and initial usage.

What Are Recent G2 Reviews of Workato?

What Are G2 Users Discussing About Workato?

ServiceNow EmployeeWorks

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages. More than 350 brands, such as Toyota, Spotify, GitHub, Marriott, Snowflake, Unity, Databricks, Broadcom, Hearst, and Palo Alto Networks, trust Moveworks to automate menial tasks and power a universal search interface across business applications. Learn more at moveworks.com.

Average Rating: 4.4/5.0

Total Reviews: 113

Who Is the Company Behind ServiceNow EmployeeWorks?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,081 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Large, 13% Small

What Do G2 Reviewers Say About ServiceNow EmployeeWorks?

AI-generated summary from verified user reviews

Pros
  • Users value the high efficiency of ServiceNow EmployeeWorks, which streamlines IT support and saves significant time.
  • Users find Moveworks to be easy to use, enjoying its efficient AI capabilities and straightforward implementation.
  • Users admire the impressive AI integration of Moveworks, enhancing efficiency and streamlining IT support effectively.
  • Users appreciate the AI integration and efficiency of ServiceNow EmployeeWorks, significantly enhancing productivity and support processes.
  • Users appreciate the time-saving capabilities of Moveworks, significantly improving efficiency and reducing the need for manual interventions.
Cons
  • Users often face complexity in integrating ServiceNow EmployeeWorks, leading to slow responses and significant time commitments.
  • Users struggle with the steep learning curve and time investment needed for integrating ServiceNow EmployeeWorks effectively.
  • Users find the time-consuming integration process with ServiceNow EmployeeWorks frustrating and challenging to manage effectively.
  • Users express concerns about usage limitations, particularly regarding integration with non-ServiceNow platforms and feature development.
  • Users experience delayed response times from Moveworks, affecting the overall support and issue resolution process.

What Are Recent G2 Reviews of ServiceNow EmployeeWorks?

What Are G2 Users Discussing About ServiceNow EmployeeWorks?

Vercept

Vercept introduces Vy, an AI-powered computer interface designed to revolutionize human-computer interaction by enabling users to accomplish tasks more efficiently and intuitively. Vy operates directly on your Mac, integrating seamlessly with your existing applications and accounts without requiring additional configurations. By understanding your screen and responding to natural language commands, Vy automates repetitive tasks, allowing you to focus on more meaningful work. Its on-device operation ensures your data remains private and secure, as it doesn't rely on cloud-based processing. Vy is compatible with macOS 14.0 or later. Key Features and Functionality: - Automated Task Execution: Vy handles repetitive tasks with high accuracy, freeing up your time for more important activities. - Zero Configuration: Eliminates the need for manual integrations; no connecting Slack, linking Google Drive, or authenticating Notion—Vy just works. - Privacy-Focused: Operates directly from your workspace, keeping sensitive files, passwords, and personal data private and under your control. - Background Mode: Completes tasks without interrupting your workflow, allowing you to continue using your computer normally. - Scheduled Workflows: Automates tasks by scheduling workflows to run at specific times or intervals, enhancing productivity. Primary Value and User Solutions: Vy addresses the inefficiencies of traditional human-computer interactions by providing an intuitive, AI-driven interface that understands and executes user commands directly on their devices. This eliminates the need for navigating complex menus or performing repetitive tasks manually. By automating routine processes and operating seamlessly within existing applications, Vy enhances productivity, reduces time spent on mundane tasks, and ensures user data remains secure by processing information locally. Its user-centric design empowers individuals to achieve more with less effort, transforming the way they interact with technology.

Average Rating: 4.3/5.0

Total Reviews: 23

Who Is the Company Behind Vercept?

  • Seller: Anthropic
  • HQ Location: San Francisco, California
  • Twitter: @AnthropicAI
    1,440,248 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,178 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 54% Small, 35% Medium

What Are Recent G2 Reviews of Vercept?

Quiq

Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information. Key capabilities include: * AI Agents that understand conversational context, answer questions, take actions, and resolve customer requests across channels including voice, SMS, chat, and WhatsApp. * AI Assistants that support human agents with response suggestions, contextual guidance, workflow automation, and brand-aligned messaging. * A Digital Engagement Center for managing customer conversations across channels with seamless AI-to-human escalation. * AI Conversation Analysis that scores and analyzes customer interactions to measure outcomes like CSAT, resolution quality, compliance, and agent performance. * AI Studio tools for testing, optimizing, governing, and monitoring AI behavior, including observability, simulation, analytics, and guardrails. Quiq is designed for enterprises that require both automation and operational control. The platform provides transparent visibility into AI reasoning, decision paths, and actions taken, helping teams troubleshoot workflows, maintain governance standards, and improve performance over time. The platform also maintains continuous context across customer journeys. Conversations stay connected across AI agents, human agents, voice calls, messaging channels, and CRM systems, creating a more seamless customer experience. Quiq supports deep customization through natural language Process Guides that allow teams to define workflows, escalation rules, communication standards, and brand voice without extensive coding. The platform integrates with major enterprise systems including Salesforce, Zendesk, ServiceNow, and other CRM and CX platforms. Quiq is used by enterprise brands across retail, travel, hospitality, financial services, healthcare, and consumer services to improve automation rates, reduce handle times, increase containment, and improve customer experience outcomes. Security and compliance features include SOC 2 Type II compliance, GDPR and CCPA support, audit trails, encryption in transit and at rest, and regional data hosting options.

Average Rating: 4.7/5.0

Total Reviews: 45

Who Is the Company Behind Quiq?

  • Seller: Quiq, Inc.
  • Year Founded: 2015
  • HQ Location: Bozeman, MT
  • Twitter: @goquiq
    199 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    106 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 49% Medium, 31% Small

What Do G2 Reviewers Say About Quiq?

AI-generated summary from verified user reviews

Pros
  • Users commend Quiq for its exceptional customer support, highlighting fast response times and effective collaboration on feature requests.
  • Users find Quiq's interface intuitive and user-friendly, enhancing efficiency in managing customer support across channels.
  • Users commend Quiq for its exceptional support and partnership, enhancing both customer and agent experiences significantly.
  • Users value the flexible AI capabilities of Quiq, appreciating its integration and comprehensive reporting for better insights.
  • Users appreciate the high responsiveness of Quiq, enhancing customer support and engagement with timely, effective communication.
Cons
  • Users note the delays in ticket processing, often due to resource stretching during rapid expansion, but improvements are anticipated.
  • Users find a slight learning curve for advanced features of Quiq, which may affect initial user experience.
  • Users note a steep learning curve for advanced features in Quiq, requiring time to fully adapt.
  • Users find usage limitations frustrating, especially regarding reporting timeframes and lack of autonomy in technical updates.
  • Users note occasional delayed response times from Quiq, though improvements have been observed over time.

What Are Recent G2 Reviews of Quiq?

What Are G2 Users Discussing About Quiq?

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

Average Rating: 4.6/5.0

Total Reviews: 783

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @bloomreach_tm
    10,400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users find Bloomreach's ease of use exceptional, facilitating quick implementation and smooth day-to-day operations.
  • Users greatly value the extensive reporting dashboards, intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks.
  • Users greatly appreciate the outstanding support from Bloomreach, ensuring quick resolution and a seamless experience.
  • Users commend the outstanding customer support from Bloomreach, highlighting exceptional responsiveness and professionalism from the team.
  • Users find Bloomreach to have a highly intuitive interface, making it easy for teams to utilize effectively.
Cons
  • Users find the learning curve steep, as the interface isn't intuitive initially, but documentation aids in mastery.
  • Users find the limited features of Bloomreach challenging, especially regarding the learning curve and customization complexities.
  • Users are disappointed with missing features like email preview and poor communication from account reps.
  • Users find the learning difficulty with Bloomreach's advanced features and initial setup to be quite frustrating.
  • Users find the difficult learning curve for advanced features in Bloomreach to be a significant hurdle initially.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

Observe.AI

Observe.AI is an advanced AI Agents platform specifically designed to enhance customer experience (CX) by enabling organizations to provide faster, smarter, and more efficient customer service at scale. This innovative solution allows businesses to deploy specialized AI agents that autonomously manage tasks throughout the entire customer experience lifecycle. From engaging in customer conversations to supporting frontline teams and optimizing operational workflows, Observe.AI streamlines processes to meet the demands of modern customer service. Targeted at businesses seeking to improve their customer interactions, Observe.AI is particularly beneficial for organizations that handle high volumes of customer inquiries and require consistent, high-quality service. The platform is suitable for various industries, including e-commerce, healthcare, and technology, where customer satisfaction is paramount. By leveraging AI agents, companies can ensure that their customer service operations are not only efficient but also capable of adapting to the dynamic needs of their clientele. Each AI agent within the Observe.AI platform is purpose-built for specific roles, equipped with the ability to understand context, make informed decisions, and take appropriate actions. This functionality allows organizations to enhance resolution speeds and elevate service quality while simultaneously reducing operational costs. By automating routine tasks, Observe.AI empowers frontline teams to concentrate on higher-value work, fostering a more productive and engaged workforce. The platform's CX-native foundation ensures seamless integration with existing systems and processes, making it easier for businesses to implement and scale their customer service operations. Observe.AI has successfully collaborated with global brands such as DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, demonstrating its capability to improve customer satisfaction and boost productivity across diverse sectors. By delivering consistent and scalable performance in every customer interaction, Observe.AI stands out as a comprehensive solution for organizations looking to elevate their customer experience strategy. In summary, Observe.AI offers a robust framework for organizations aiming to enhance their customer service capabilities through the deployment of intelligent AI agents. By focusing on specialized roles and continuous improvement, the platform not only optimizes operational efficiency but also drives better outcomes for both customers and businesses alike.

Average Rating: 4.6/5.0

Total Reviews: 252

Who Is the Company Behind Observe.AI?

  • Seller: Observe.AI
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @observeAI
    1,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    342 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Assistant Quality Assurance, Quality Analyst
  • Top Industries: Outsourcing/Offshoring, Consumer Services
  • Company Size: 63% Medium, 25% Small

What Do G2 Reviewers Say About Observe.AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Observe.AI, making their jobs smoother and more effective in reporting.
  • Users value the efficiency of Observe.AI, enhancing agent performance through actionable insights and consistent evaluations.
  • Users find Observe.AI extremely helpful for call analysis, coaching, and efficient team collaboration and support.
  • Users love the advanced AI intelligence of Observe.AI, enhancing coaching, analytics, and overall agent performance effortlessly.
  • Users find the coaching feature of Observe.AI invaluable for enhancing agent performance and streamlining feedback sessions.
Cons
  • Users face significant accuracy issues with Observe.AI, including unreliable detection and missed moments during interactions.
  • Users highlight the inaccuracy of Observe.AI, citing issues with detection, implementation, and overall product reliability.
  • Users report inaccurate data analysis that leads to false positives and dissatisfaction with customer interaction handling.
  • Users experience frequent call issues with Observe.AI, leading to frustration and a lack of trust in the service.
  • Users express frustration over missing features in Observe.AI, noting limitations in language support and reporting capabilities.

What Are Recent G2 Reviews of Observe.AI?

What Are G2 Users Discussing About Observe.AI?

Resolve

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Average Rating: 4.6/5.0

Total Reviews: 47

Who Is the Company Behind Resolve?

  • Seller: Resolve
  • Year Founded: 2014
  • HQ Location: Campbell, California
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 55% Large, 34% Medium

What Do G2 Reviewers Say About Resolve?

AI-generated summary from verified user reviews

Pros
  • Users praise the unparalleled customer support of Resolve, providing prompt and knowledgeable assistance enhancing user experience.
  • Users value the efficiency improvement from Resolve, highlighting seamless integration and rapid issue resolution.
  • Users commend the significant productivity improvement provided by Resolve, enabling quick issue resolution and efficient user experiences.
  • Users value the business growth potential of Resolve, enabling teams to efficiently complete projects and adapt code easily.
  • Users value the collaboration features of Resolve, enhancing teamwork and accelerating project completion with reusable code.
Cons
  • Users face dependency issues with permissions and integrations, requiring dedicated resources for optimal functionality.
  • Users note a learning curve with Resolve's full feature utilization, requiring attention and proper training for best results.
  • Users struggle with access limitations, finding it challenging to manage permissions for certain features in Resolve.
  • Users face challenges with access restrictions, struggling to manage permissions for certain features within the system.
  • Users struggle with complex permission settings, making it challenging to grant access to specific features smoothly.

What Are Recent G2 Reviews of Resolve?

What Are G2 Users Discussing About Resolve?

Bizagi

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

Average Rating: 4.6/5.0

Total Reviews: 305

Who Is the Company Behind Bizagi?

  • Seller: Bizagi
  • Company Website:
  • Year Founded: 1989
  • HQ Location: 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
  • Twitter: @bizagi
    5,749 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    440 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDET, Business Analyst
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Medium, 28% Large

What Do G2 Reviewers Say About Bizagi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy-to-use interface of Bizagi, enhancing their workflow with effective modeling and automation.
  • Users value the process automation features of Bizagi, significantly enhancing efficiency and customer satisfaction.
  • Users appreciate the automation capabilities of Bizagi, enhancing efficiency and delivering improved business results across processes.
  • Users value the efficiency of Bizagi, appreciating its speed and robust capabilities for process optimization and integration.
  • Users value the workflow management capabilities of Bizagi, facilitating optimization and collaboration for efficient processes.
Cons
  • Users face missing features in Bizagi, with limitations in the free version affecting their ability to collaborate effectively.
  • Users find that the performance issues with Bizagi can hinder coding efficiency, especially with larger diagrams.
  • Users experience slow performance with Bizagi, especially in complex processes and integration efforts that require excessive customization.
  • Users find the learning curve steep for advanced workflows in Bizagi, requiring more technical expertise than expected.
  • Users find the complexity of features in Bizagi can lead to confusion and challenges during upgrades.

What Are Recent G2 Reviews of Bizagi?

What Are G2 Users Discussing About Bizagi?

LimeChat

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics

Average Rating: 4.6/5.0

Total Reviews: 31

Who Is the Company Behind LimeChat?

  • Seller: Limechat
  • Year Founded: 2020
  • HQ Location: Bengaluru, IN
  • Twitter: @LimeChatAI
    310 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Consumer Goods
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About LimeChat?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of LimeChat, highlighting effective onboarding and timely assistance from the team.
  • Users appreciate the robust bot flow of LimeChat, enhancing customer experience and reducing response times significantly.
  • Users praise LimeChat for its helpful support team, ensuring smooth onboarding and effective problem resolution.
  • Users find LimeChat's ease of use refreshing, thanks to its smooth integration and user-friendly design.
  • Users appreciate the excellent customer support from LimeChat, ensuring smooth onboarding and timely solutions for issues.
Cons
  • Users report chatbot issues including glitches and high failure rates with WhatsApp broadcasting, despite helpful support.
  • Users report software bugs in LimeChat, particularly with integration and mobile app performance affecting usability.
  • Users experience glitches in the chat functionality and suggest improvements for a smoother communication process.
  • Users report chat management issues due to glitches and difficulties with WhatsApp broadcasting and user data upload.
  • Users find the monthly pricing a bit high, but acknowledge that the features justify the cost.

What Are Recent G2 Reviews of LimeChat?

What Are G2 Users Discussing About LimeChat?

Assembled AI

Assembled AI is an AI-powered customer support automation and workforce management platform built for modern support and contact center teams. It enables organizations to deploy AI agents across chat, email, and voice while equipping human agents with real-time AI assistance to improve speed, quality, and operational efficiency. As a support automation platform, Assembled AI allows teams to launch autonomous AI agents that can fully resolve customer inquiries end to end. These AI agents answer questions, execute account-level actions, follow complex workflows, and adhere to brand voice and compliance guardrails. This helps organizations increase deflection, reduce average handle time (AHT), and scale support without proportionally increasing headcount. For conversations that require human involvement, Assembled AI provides AI agent assist capabilities directly within existing ticketing and CRM systems. The platform surfaces knowledge, drafts responses, recommends next-best actions, and enables one-click task execution. This improves first-contact resolution, accelerates new agent ramp time, and increases overall customer satisfaction (CSAT). Unlike standalone chatbots or generic AI tools, Assembled AI integrates directly into existing support operations. It is designed to work alongside established processes, policies, and escalation paths rather than replacing them. In addition to AI automation, Assembled offers workforce management features including AI-powered forecasting, scheduling, and performance visibility across both AI agent and human support channels. This unified approach gives support leaders a comprehensive view of capacity, automation impact, and cost optimization. Assembled AI helps support organizations automate phone, chat, and email support, improve service quality, and operate more efficiently as customer volume and complexity grow.

Average Rating: 4.8/5.0

Total Reviews: 25

Who Is the Company Behind Assembled AI?

  • Seller: Assembled
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • Twitter: @assembledhq
    372 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 60% Medium, 20% Small

What Do G2 Reviewers Say About Assembled AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Assembled AI, making it simple to navigate and utilize effectively.
  • Users value the commitment to understanding customer needs, enhancing the overall satisfaction and collaboration with Assembled AI.
  • Users value Assembled AI's highly responsive customer support, enhancing their collaboration and user experience significantly.
  • Users highlight the helpful customer support of Assembled AI, praising their collaboration and responsiveness during implementation and use.
  • Users highlight the deep partnership and responsiveness of Assembled AI, enhancing customer support through effective collaboration.
Cons
  • Users face integration issues with Assembled AI, particularly with sync delays and limitations in API functionalities.
  • Users experience slow loading times with Assembled AI, which can hinder efficient email response drafting and syncing.
  • Users experience slower performance with Assembled AI, particularly when drafting responses and syncing with Salesforce.
  • Users note the need for improvements in integration and case handling to enhance overall functionality and user experience.
  • Users notice a steep learning curve with Assembled AI, making training new team members challenging and less efficient.

What Are Recent G2 Reviews of Assembled AI?

Workleap

Workleap is the agentic platform that makes managers the most impactful role in your organization. It proactively handles the work that slows down leaders and drives high-performing teams. From preparing 1:1s, drafting performance reviews, spotting engagement trends, recognizing employees, or keeping track of action items, Workleap is the agent that always takes the right action to keep managers on top of their game. With Workleap, smaller HR teams punch above their weight. We bring essential people programs like engagement, performance management, and compensation into one system, which makes listening, connecting the dots, and making smart decisions routine. Over 70,000 leaders worldwide choose Workleap. Don’t leave great management to chance. Engagement Workleap has always-on engagement & feedback features built for HR and managers. We combine surveys, feedback, and recognition data to deliver clear insights on who's thriving and who’s about to disengage. Performance management Workleap puts a stop to ineffective end-of-the-year reviews. We offer flexible review cycles, customizable workflows, peer feedback summaries, and review drafting that create recurrent moments for growth between leaders and teams. Compensation Workleap is the intuitive compensation engine that empowers HR, Finance, and people managers to make smarter, faster pay decisions through one purpose-built, streamlined workflow.

Average Rating: 4.3/5.0

Total Reviews: 1,058

Who Is the Company Behind Workleap?

  • Seller: Workleap
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Montréal, Québec, Canada
  • Twitter: @WorkleapHQ
    1,132 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    382 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 24% Small

What Do G2 Reviewers Say About Workleap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workleap, as it's intuitive and accessible for everyone involved.
  • Users appreciate the communication features of Workleap, promoting genuine conversations and team engagement in a positive work culture.
  • Users appreciate how Workleap promotes a positive, people-first experience that enhances engagement and fosters meaningful conversations.
  • Users appreciate the people-first experience of Workleap, fostering genuine conversations and enhancing team dynamics.
  • Users value the intuitive design of Workleap, facilitating easy navigation and enhancing team collaboration and management.
Cons
  • Users note the limited features of Workleap, especially regarding performance metrics and onboarding automation.
  • Users note the missing features in Workleap that hinder customization and integration with other tools.
  • Users face issues with slow customer support and inadequate reporting features, impacting their overall experience with Workleap.
  • Users face integration issues due to a lack of standardized metrics and syncing capabilities with other systems.
  • Users find the learning curve challenging, as some features can be complex and overwhelming for new users.

What Are Recent G2 Reviews of Workleap?

What Are G2 Users Discussing About Workleap?

Jason AI

Jason AI SDR Agent – AI-powered sales assistant to sell your product Who’s Jason For? Small teams, big ambitions? You don’t need to hire more SDRs. Let Jason take care of prospecting, research, and follow-ups, while you focus on the big picture. Growing businesses – As you scale, keeping your outreach personal becomes more challenging. Jason ensures every message feels like it’s coming from you—no matter how many leads you're reaching. Global enterprises – Looking to expand? Jason speaks multiple languages and connects with prospects from over 150 countries. Breaking into new markets has never been easier. What Makes Jason Different? Non-stop prospecting Jason doesn’t clock out. He’s always on, digging through over 1 billion B2B contacts to find the right leads. Smart research and personalization Jason doesn’t just scrape data—he digs deep. He pulls insights from LinkedIn, company sites, and social media to create real, meaningful outreach. Instead of “Hi {{First name}},” Jason might say, “Hey [Prospect], loved your post on [topic]! Let’s talk about how we can help you take it further.” It’s like catching up with a friend who’s always in the know. Multichannel outreach Jason handles email, LinkedIn, and phone calls—whatever your prospect prefers. He builds outreach sequences that match their behavior, so you stay top of mind without being pushy. Perfectly crafted messages Worried that AI outreach might sound robotic, too generic or worse—full of mistakes? Don’t be. With Jason, you can rest easy. Each email is double-checked using the latest tech, ensuring your outreach sounds human, professional, and, most importantly, error-free. You won’t need to review or edit every message—Jason’s the first AI SDR you can truly rely on. Global reach Want to connect with prospects in different languages or markets? Jason’s multilingual capabilities help you break barriers, reaching prospects across 150+ countries. You can expand globally without the headache of managing time zones or translation issues. Reply management When a prospect replies, Jason jumps right in, picking up the conversation like it never stopped. He matches your tone, follows your strategy, and pulls in key details from your docs to keep things on track. If it makes sense, he’ll even attach relevant media, turning a simple reply into a conversation that moves your prospect closer to saying "yes." Effortless scheduling No more back-and-forth trying to find a meeting time. Jason syncs with your calendar, finds open slots, and books meetings with your prospects. You just show up, ready to close the deal. Jason is created to become your partner in sales, handling the time-consuming tasks that take your team away from what they do best: building relationships and closing deals. By customizing outreach, researching prospects, and managing replies, Jason allows your team to focus on building relationships and closing deals. With Jason, you’re not just automating sales, you’re making them smarter. Give him a go, and let him handle the busywork so you can focus on what really matters.

Average Rating: 4.9/5.0

Total Reviews: 12

Who Is the Company Behind Jason AI?

  • Seller: Reply.io
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • Twitter: @ReplyAppTeam
    1,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Jason AI?

AiSDR

AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach—from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 200 + companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Advanced ICP profiling & research – For every lead, AiSDR analyzes 323 + real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 2. IP-protected AI configuration – AiSDR team prompts the AI for each client to mirror their playbooks and outreach logic. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post—competitor, influencer, or your own—and route engaged users straight into sequences. 6. AI Strategist - Generate GTM plays tailored to your business with the AI and launch them in a single click. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR pipeline—no stitching of point tools. 9. Pre-configured outreach infrastructure – The AiSDR team supplies warmed mailboxes, persona logic, and best-practice workflows; you launch campaigns with zero prompt writing. Clients can pull leads from AiSDR's database of 300 M + global contacts, triple-verified for < 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client—no extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - ~15% more revenue from month 1 - AI landed meetings for the clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less.

Average Rating: 4.6/5.0

Total Reviews: 101

Who Is the Company Behind AiSDR?

  • Seller: AiSDR Inc.
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 26% Medium

What Do G2 Reviewers Say About AiSDR?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support from AiSDR, describing it as the best they've experienced.
  • Users commend the exceptional customer support of AiSDR, highlighting their prompt and friendly assistance.
  • Users commend AiSDR for its ease of use, highlighting a smooth onboarding process and responsive support.
  • Users love the automation capabilities of AiSDR, enabling efficient campaign management and effective outreach with minimal effort.
  • Users find AiSDR a time-saving solution, streamlining cold outreach and eliminating the need for multiple systems.
Cons
  • Users note a steep learning curve with AiSDR, as setup and some features feel underdeveloped and confusing.
  • Users notice inaccuracy in tools and analytics, leading to confusion and a cluttered dashboard experience.
  • Users report integration issues with AiSDR, limiting functionality and customization across various platforms and campaigns.
  • Users find AiSDR has a learning difficulty, requiring time and sessions to grasp its full capabilities.
  • Users find that the AI sometimes intervenes too early in conversations, necessitating ongoing manual monitoring for optimal engagement.

What Are Recent G2 Reviews of AiSDR?

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace. Core capabilities include Eleven v3 for expressive Text to Speech in 70+ languages, Scribe v2 for Speech to Text, Voice Design and Voice Cloning for character creation, and Dubbing for full-scale localization. Teams also use it for AI Sound Effects, AI Music, and Image and Video generation, alongside production tools like Studio and Voice Library. ElevenAgents enables businesses to deploy voice and chat agents at scale, with the integrations, testing, and monitoring needed for reliable customer experiences across sales, support, and operations. ElevenAPI provides programmatic access to ElevenLabs AI models for voice, music, sound effects, dubbing, and transcription, so developers can integrate these capabilities directly into their applications, workflows, and production pipelines. Enterprises integrate via SOC 2 Type 2-certified APIs and SDKs. Safety measures including Speech Classifier, watermarking, and granular voice usage controls, are built into the platform. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication, empowering teams to create, converse, and connect in any language, medium, or voice.

Average Rating: 4.5/5.0

Total Reviews: 1,207

Who Is the Company Behind ElevenLabs?

  • Seller: Eleven Labs
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    957 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 73% Small, 7% Medium

What Do G2 Reviewers Say About ElevenLabs?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ElevenLabs, allowing for quick setup and efficient task completion.
  • Users appreciate the impressive quality of ElevenLabs, highlighting its natural voices and seamless user experience.
  • Users value the speed and reliability of ElevenLabs, allowing efficient task completion and enhanced production quality.
  • Users appreciate the impressive voice quality and ease of use of ElevenLabs for creating seamless voice agents.
  • Users appreciate the easy setup of ElevenLabs, allowing for a smooth integration into their workflow.
Cons
  • Users find the pricing structure quite expensive, especially for high-volume usage and with non-carryover of unused credits.
  • Users report that directing AI voice talent and integration processes need improvement, causing challenges in usability and setup.
  • Users find the pricing issues limiting, especially with high-volume needs and non-carryover credits, affecting usability.
  • Users highlight the missing features like custom datasets and flexible pricing that limit their overall experience.
  • Users experience pronunciation issues with ElevenLabs, leading to inaccuracies and frustration in voice output.

What Are Recent G2 Reviews of ElevenLabs?

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

Average Rating: 4.5/5.0

Total Reviews: 111

Who Is the Company Behind Voiceflow?

  • Seller: Voiceflow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Small, 15% Medium

What Do G2 Reviewers Say About Voiceflow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive no-code building of Voiceflow, making it accessible and user-friendly for all skill levels.
  • Users appreciate the no-code building and intuitive features of Voiceflow, making chatbot creation accessible for everyone.
  • Users love the easy integrations in Voiceflow, making it simple to connect apps and enhance their projects.
  • Users love the intuitive design and ease of use in Voiceflow, making AI bot creation seamless and efficient.
  • Users commend the easy-to-use integrations of Voiceflow, enabling seamless app connections and enhancing user experience.
Cons
  • Users note the limited features of Voiceflow, desiring better integrations and more guidance during setup.
  • Users find integration issues challenging, wishing for clearer guidance and more accessible options during setup.
  • Users find that Voiceflow lacks necessary features, like dark mode and improved tools for voice transcribing.
  • Users face usage limitations with Voiceflow, including restricted integrations and reliance on built-in AI credits.
  • Users feel that improvements are needed in Voiceflow's setup, integrations, and debugging features for better usability.

What Are Recent G2 Reviews of Voiceflow?

What Are G2 Users Discussing About Voiceflow?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated