Without a doubt, Veevart’s greatest strength is its customer support. The Veevart team has supported us at every stage, from the initial implementation to our ongoing use of the product. They are always quick to respond to our needs. Beyond resolving issues as they come up, they also offer comprehensive staff training, customizing each session to match our team’s skill levels. Furthermore, they actively support product development and are dedicated to enhancing and expanding features based on our feedback.

As an integrated system, Veevart is both flexible and adaptable. The seamless combination of CRM, admissions, membership, store, online events, courses, ticketing, and facility rentals has greatly streamlined our operations. Being built on the Salesforce platform also provides us with access to a wide ecosystem of solutions for our software requirements. Review collected by and hosted on G2.com.

Transitioning to the Salesforce platform was quite a challenge and initially felt overwhelming, particularly when it came to reporting. Many staff members found some features, especially the reporting tools, to be less than intuitive. On the positive side, the customer support has been excellent, and assistance is always readily available. One improvement we would like to see is a more effective way to organize online courses in our Museum Academy, rather than having to manage each course individually. Review collected by and hosted on G2.com.