Mandaala
M for Mandaala. M for MerchTech. We exist to turn merchandise into meaningful journeys that engage and delight, because every kit, award, and gift is a chance to make someone feel truly valued. Mandaala, a division of PrintStop, designs and operates tech-enabled employee and channel merchandise engagement programs, onboarding, long-service awards, R&R, festive gifting, backed by end-to-end supply-chain excellence. Our MerchTech SaaS platform and in-house manufacturing bring emotions back to merchandise, at scale. Trusted by 150+ enterprises, Infosys, Siemens, HDFC, Tech Mahindra, Kotak Mahindra Bank, across 20+ industries. We bring back Emotions to Merchandise-led engagement programs. What makes us 'Corporate Favorites' - Premium Physical Products with 6,000 options (in-house capabilities) - Best-in-Class Engagement Platform (SaaS Technology) - Seamless API Integrations - Dual ISO Certifications: ISO 27001:2022 and ISO 9001:2015 - Trusted Clientele of Over 150 Clients Across 20+ Industries - 17 Years of Legacy - Great Place to Work - Environmental, Social and Governance aligned For small to medium enterprises, our division Prinstop offers a state-of-the-art online platform with over 500 products with personalisation and customisation options across 100+ categories with a minimum order size of just one. With Mandaala’s end-to-end MerchTech solutions, organizations can seamlessly manage engagement programs by enabling stakeholders to redeem merchandise effortlessly. From sourcing and customization to nationwide logistics and dedicated customer service, we simplify the entire process, ensuring a seamless experience. Backed by 17 years of industry expertise, dual ISO certifications (ISO 27001:2022 and ISO 9001:2015), and in-house capabilities to deliver premium merchandise with 6,000+ options, we serve over 150+ leading clients, including Infosys, HDFC, Siemens, and Tech Mahindra. Our platform streamlines programs like onboarding kits, long-service awards, festive gifting, rewards and recognition, and sales incentives, driving retention, employee pride, and performance. Operating across 20+ industries, Mandaala caters to diverse needs, leveraging its rich legacy and tech-first approach to establish itself as the go-to partner for automating corporate engagement programs.
Average Rating: 4.7/5.0
Total Reviews: 13
How Do G2 Users Rate Mandaala?
- Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.4/10)
- Gift Status Tracking: 10.0/10 (Category avg: 9.1/10)
Who Is the Company Behind Mandaala?
- Seller: PrintStop
- Year Founded: 2007
- HQ Location: Parel, IN
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LinkedIn® Page: www.linkedin.com
143 employees on LinkedIn®
Who Uses This Product?
- Company Size: 69% Large, 15% Medium
What Do G2 Reviewers Say About Mandaala?
AI-generated summary from verified user reviews
Pros
- Users value the exceptional customer support of Mandaala, praising their quick and professional assistance with orders and queries.
- Users commend the swift response and agility of Mandaala, ensuring timely support and smooth service delivery.
- Users appreciate the ease of use of Mandaala, highlighting its simple navigation and quick customer service support.
- Users appreciate the quick delivery of Mandaala, highlighting efficient service and responsive customer support.
- Users commend Mandaala for its excellent communication, highlighting quick responses and exceptional support throughout the process.
Cons
- Users express concerns over delay issues, experiencing prolonged resolution times for order delivery problems since September 2023.
- Users express frustration with delivery delays, citing long resolution times for order issues since September 2023.
- Users report printing errors, though the team addresses these issues promptly and prioritizes solutions.
- Users express dissatisfaction with feedback issues, citing long resolution times and the need for better delivery address management.
- Users often face login issues on mobile, which can lead to delays in accessing the app.
What Are Recent G2 Reviews of Mandaala?
"Wonderful Work Quality That Keeps Our Employees Happy"
Rating: 5.0/5.0 stars
— M.s.revanth R.
"Mandala: User-Friendly Design and Highly Supportive, Professional Staff"
Rating: 5.0/5.0 stars
— Verified User in Building Materials

