Goody Reviews & Product Details

I have found Goody to be incredibly beneficial for our company, particularly for holiday gifting to our clients. The platform is exceptionally easy to use, which is a must for us as we handle bulk sends with gifts of different tiers to clients and prospects. I love the wide selection of gifts available on Goody, ensuring we can always find something suitable for everyone. It has certainly facilitated an increase in gift redemptions and retention rate, which has had a positive impact on our business operations and strengthened relationships with both existing and prospective clients. The customer success representative was a crucial part of our seamless setup, helping us choose a plan that aligned perfectly with our goals. Using Excel for easy bulk uploads of contact information streamlines our process, and the platform's requirement for only emails instead of full addresses is a huge time-saver. The custom card feature is especially valuable as it allows us to maintain our brand voice. We already plan to continue using Goody in the future because it continues to meet our gifting needs year after year. Review collected by and hosted on G2.com.

I think it would be great if custom cards could be a free feature. Review collected by and hosted on G2.com.

It is very easy to use and simple to send gifts. Our implementation for our account has gone well and have had some direct support in learning a few features available now that we upgraded to an enterprise account. We use for some monthly programs and will be using for annual company-wide gifting as well and it will cut our admin time down significantly from our prior vendor while increasing our selection. Review collected by and hosted on G2.com.

A few times the communication/service with the contacts at company have been challenging or not as thorough as desired, but all recoverable. Also, a few things on platform are not formatted as well or functionality could be improved, but each time I have shared feedback the current support person is very responsive to either get something fixed or to share an opportunity for improvement with their team. Overall great experience with platform and very nice folks we work with. I am so glad we switched. Review collected by and hosted on G2.com.

Goody totally nails it with their gift selection—they’ve got this knack for curating really solid, thoughtful gifts that our team loves. Sending out rewards to my crew is a breeze. As a developer, I’m also geeking out over their API—it’s super easy to plug into our internal tools, which saves me time and amps up our team-building game without any hassle. Review collected by and hosted on G2.com.

Goody’s gift choices are awesome for our team, but the unclear pricing can be a bit of a bummer since you need a demo to sort out costs.Goody’s Got Great Gifts Review collected by and hosted on G2.com.

I've used Goody both professionally and personally with ease. The process is so seamless, I've never needed to use Customer Support. Most notably, the gift selection is unmatched (especially compared to similar platforms), but my favorite feature is how easy it is for the recipient to swap out another item of their choosing if needed. Love to see all the new gift giving ideas across different price points being added and especially love to see Goody highlighting brands with a purpose in this capacity. Review collected by and hosted on G2.com.

Sadly, our company tried a different platform for Holiday Gift Giving last year and the main incentive to do so, was price point. Only downside I see is that there could be more incentives or breaks for small businesses. Review collected by and hosted on G2.com.

I love using Goody for sending little gifts to my team. Sometimes it's hard to know what others prefer, so I love that I can choose an amount for a gift certificate and let them pick what they want. It's also nice for them to get something they like or save it for another time if there's anything left over. I like the thoughtful touch it adds, especially when I'm not sure what to give. I appreciate that the UI UX of Goody is really well designed and easy to navigate, whether you're new to the platform or have used it for a while. It's great to see more AI tools being introduced; they help fill in the gaps, removing bias and suggesting really great gifts. The tailoring and personalization of the suggestions based on simple knowledge about someone, such as if they have a dog, is something I find really valuable. The initial setup was easy and straightforward, with no complaints, which makes it even better to use. Review collected by and hosted on G2.com.

I think just more options. I think that there's a good mix between, you know, cross gender different gender roles. You know, of what people would like. I think maybe for thinking about something that would include, like, a size. So say before buying pajamas for somebody, you know, a bit of a guideline would be helpful to understand. Because I think sometimes it's nice to send some things that involve a size, but it's always a little bit tricky because you don't wanna guess for somebody. So I guess understanding how to best send something that does involve a size, which can be a little bit sensitive, would be something I look to see enhanced. Review collected by and hosted on G2.com.

My organization has been using Goody for over two years. We use Goody for employee engagement, client gifting, and conference engagement. Whether we need a holiday gifting portal, an on-demand branded item, or a specific gift tailored to an individual, Goody consistently offers a solution. Setting up the recipient experience is straightforward and user-friendly. While our designated support person and the Goody chat team online are both excellent resources when we need assistance, we often find that we can manage most tasks independently.

We truly enjoy using Goody to create memorable experiences for our recipients and are excited to see what new features the platform will introduce in the future. Review collected by and hosted on G2.com.

There are really no dislikes about Goody. The only improvement would be on the admin side to be able to manage Custom Stores a bit easier without Customer Support. Review collected by and hosted on G2.com.

I appreciate the diverse range of gifts Goody offers. It provides an opportunity for people to choose their own gifts, which makes the experience more personal and tailored to individual preferences. Additionally, the ability to brand gifts with the company logo adds a valuable touch, enhancing the recipient's connection to the company. Another great feature is the flexibility for recipients to receive credits or gift cards, allowing them to utilize these gifts in whichever way they prefer. This kind of customization and choice helps in acknowledging and motivating employees, particularly in remote settings where engagement can easily dwindle. It offers a different and more personalized form of recognition than what we have been able to provide before, which is essential for maintaining employee motivation and satisfaction in a decentralized work environment. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I find that Goody greatly simplifies business gifting by allowing recipients to choose their preferred items, which makes gifts more meaningful and useful. The service personalizes experiences and streamlines the process, which I find very appealing. I also appreciate the simplified invoicing process that Goody offers. Their excellent customer service, along with informative webinars, helps me stay updated on new platform features and contributes to a more connected experience. Goody's continuous innovation enhances usability for me as a client, making the platform not only enjoyable but also educational. Switching to Goody has proven to be less wasteful and more cost-effective compared to the previous method of bulk ordering merchandise with our logo, leading to fewer unused items. Additionally, the platform's setup was extremely easy, allowing my team to get started quickly and efficiently. Overall, I would highly recommend Goody to friends and colleagues, rating it a 10 out of 10. Review collected by and hosted on G2.com.

I would like the ability to use the credit I have left in Goody sometimes and then charge by spend, as I'm ending up with a never-ending credit. Review collected by and hosted on G2.com.

I really appreciate Goody's ability to offer a wide variety of gifts that appeal to all different people. The different price points are also a nice touch. What I like most is that it's super easy to use, and the selection of gifts is fabulous. The AI writing assistant is very helpful in refining my message, and the reporting on usage is great. Setting it up was super easy too, uploading a CSV was a cinch. I'm also impressed that the free platform worked perfectly. Review collected by and hosted on G2.com.

I dislike the lack of Salesforce integration. Review collected by and hosted on G2.com.

I love using Goody because it provides an easy and fast process for picking and sending swag to my team, streamlining what could be a complicated task. The user-friendly UI makes navigating the platform smooth and intuitive, ensuring even those new to the tool can utilize it efficiently. Goody offers a wide variety of swag choices, allowing for personalized and diverse gifting options that suit different tastes and preferences. Additionally, I'm impressed with its focus on trendy, well-known, and desirable premium brands, which adds significant value and appeal to the gifts we choose. The initial setup of Goody was very smooth, facilitating a seamless transition for my team. Overall, Goody's comprehensive features align well with our needs, making it a highly recommendable tool. Review collected by and hosted on G2.com.

I find the cost of Goody and the challenges with international gifting to be areas that could use improvement. Review collected by and hosted on G2.com.