Map It Right is a modern fiber network and ISP management platform that streamlines planning, construction, splicing, and maintenance. With powerful GIS mapping, bulk splicing tools, real-time field updates, and ISP-focused workflows, it helps providers reduce errors, improve efficiency, and manage their entire network with clarity and accuracy.
Accelerate time to market with pre-configured out-of-the box solution, tailored for fiber business.
To build and extend state-of-the-art digital services over high performance networks, fiber companies need an agile, flexible and extensible Business Support System Solution that enables them to create new propositions quickly, automate the ordering and deployment, and providing self-service capabilities to its customers.
BSS for Fiber is a cloud-native, microservices-based, business-oriented platform delivering consistent BSS capabilities. It enables modernization of customer engagement channels, revenue management procedures, order orchestration & fulfilment, as well as analytical decision-making using AI/ML in the customer service & assurance domains.
Azure Firewall automatically scales with your usage during peak load or as your business grows, eliminating the need to predict and reserve capacity for peak usage.
Amazon Elastic File System (Amazon EFS) is a storage system that provides simple, scalable file storage for use with Amazon EC2 instances in the AWS Cloud with easy to use and offers a simple interface that allows to create and configure file systems quickly and easily.
Cisco Finesse is a next-generation agent and supervisor desktop solution designed to enhance the customer service experience by providing a collaborative and user-centric interface. This browser-based platform integrates traditional contact center functions into a thin-client desktop, eliminating the need for client-side installations and reducing total cost of ownership. Finesse offers seamless integration with the Cisco Collaboration portfolio and supports open web 2.0 APIs, allowing for low-cost customization and the development of value-added applications.
Key Features and Functionality:
- Browser-Based Interface: Finesse operates entirely within a web browser, requiring no client-side installations, which simplifies deployment and maintenance.
- Customizable Desktop: The platform provides a single, customizable interface that allows customer care representatives quick and easy access to multiple assets and information sources, enhancing their ability to assist customers efficiently.
- Open Web 2.0 APIs: Finesse supports open web 2.0 APIs, enabling the development and integration of custom applications and gadgets to meet specific business needs.
- Transparent Integration: The solution offers seamless integration with the Cisco Collaboration portfolio, ensuring compatibility and streamlined operations within existing Cisco environments.
- Gadget Support: Finesse functions as a web gadget container, allowing administrators to define agent and supervisor layouts and incorporate both Cisco and third-party applications within the desktop environment.
Primary Value and Problem Solved:
Cisco Finesse addresses the challenge of providing customer service representatives with immediate access to a wealth of information across various applications. By consolidating these resources into a single, intuitive interface, Finesse reduces the time agents spend searching for information, thereby decreasing customer wait times and improving service efficiency. This streamlined approach leads to higher customer satisfaction and loyalty, as well as increased agent productivity and satisfaction. Additionally, the browser-based design and open APIs facilitate easy customization and integration, allowing businesses to tailor the platform to their specific needs without significant investment in development resources.
FileTrac Evolve is an advanced, web-based claims management system crafted for adjusters, MGAs, TPAs, and insurance entities of every size. It offers a comprehensive suite of tools to manage the claims' lifecycle from initiation to archiving. This includes streamlined data entry, effortless multimedia upload capabilities, and robust internal and external communication channels. Adjusters can accurately log time and expenses, which integrates directly into a sophisticated invoicing system, and the adjuster payout module provides customizable financial management.
FileCenter is the most fully-featured and inexpensive document management software for small offices. It combines easy scanning and file organization with powerful PDF creation and editing. It also includes OCR, search, and integration with cloud services like Google Drive, OneDrive and Dropbox. Feature-for-feature, FileCenter delivers at a price the competition can't touch.
Web application attacks deny services and steal sensitive data. Imperva Web Application Firewall (WAF) analyzes and inspects requests coming in to applications and stops these attacks.
Benya Systems, formerly known as Fiber Misr Systems, is a leading end-to-end ICT system integrator in the Middle East and Africa region. Established in 2005 and rebranded in 2018, the company has over 15 years of experience delivering innovative technology solutions. With a team of more than 700 experienced ICT professionals, Benya Systems partners with major international companies to provide high-end solutions that drive digital transformation across various sectors.
Key Features and Functionality:
- Data Center Solutions: Comprehensive information management and security services.
- Cloud Solutions: Public and private cloud services tailored to client needs.
- Smart Cities & Emerging Technologies: Integration of IoT, AI, and Intelligent Transportation Systems .
- Enterprise Applications: Customized software solutions for business operations.
- Big Data Analytics: Advanced analytics to derive actionable insights.
Services Offered:
- Consultation Services: Expert advice to optimize ICT strategies.
- Data Security Services: Ensuring the integrity and confidentiality of information.
- Professional Services: Specialized support for complex ICT projects.
- Managed Services: Ongoing management of ICT infrastructure.
- Enterprise Support Services: Comprehensive support for enterprise systems.
Primary Value and Solutions Provided:
Benya Systems empowers clients to achieve their business objectives through sustainable ICT solutions, leveraging technology, innovation, and excellence. By offering integrated services and establishing strategic partnerships, the company addresses the growing demand for digital transformation, enabling businesses to build smarter infrastructures, reduce total cost of ownership, and enhance the availability and robustness of their services and applications.