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ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.

Auzmor is the simplest way for modern teams to learn like never before.

ConnectWise CPQ (formerly ConnectWise Sell) Sell offers IT solution providers of all sizes a cloud-based quoting platform that accelerates the quote-to-cash process and enables it to run smoothly. Tight integrations with leading CRMs like NetSuite, Salesforce, and ConnectWise Manage provide end-to-end visibility into the sales pipeline from quote and proposal creation to ordering, fulfillment, and billing.

Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).

Code of Talent is a leading, AI-powered microlearning solution with the mission to revolutionize corporate e-learning by making it exceptionally easy, engaging and effective.

Achieve an efficient last mile by transforming operations such as - cross docking, tracking, driver management, roster management, routing & dispatch, proof of deliveries, pickups & returns and invoicing & billing. Get the power of dynamic routing to deliver on-time.

Naukri.com is India's premier online employment platform, established in 1997 as a division of Info Edge (India) Limited. It serves as a comprehensive hub connecting job seekers and employers, offering a vast array of recruitment solutions. With over 91 million registered users as of 2023, Naukri.com has solidified its position as the largest job portal in India and the Middle East. Key Features and Functionality: - Extensive Job Listings: Hosts over 475,000 live job postings at any given time, catering to diverse industries and experience levels. - Resume Database Access: Provides recruiters with access to a vast database of over 60 million CVs, enabling efficient candidate sourcing. - AI-Powered Job Matching: Utilizes artificial intelligence and machine learning algorithms to match job seekers with relevant opportunities based on their profiles, skills, and preferences. - Recruitment Solutions for Employers: Offers tools like Resume Database Access, job listings, and response management systems to streamline the hiring process. - Value-Added Services for Job Seekers: Provides services such as resume development, recruiter connections, and interview training to enhance employability. - Mobile Accessibility: Features a mobile-friendly platform and dedicated apps, ensuring users can access services on-the-go. Primary Value and User Solutions: Naukri.com addresses the critical need for efficient and effective job placement by bridging the gap between employers and job seekers. For job seekers, it offers a user-friendly interface to discover and apply for suitable positions, along with tools to enhance their profiles and increase visibility to potential employers. Employers benefit from a comprehensive suite of recruitment solutions that simplify the hiring process, reduce time-to-hire, and improve the quality of candidate selection. By leveraging advanced technology and a vast network, Naukri.com significantly enhances the recruitment experience for all parties involved.

ZELIQ is an all-in-one sales solution that provides you with the most accurate prospect data and enables you to conduct omni-channel outreach, all within a single platform. With ZELIQ, you have all your sales tools consolidated into one platform, eliminating the need to switch between different tool stacks. We've designed the most efficient workflow for business developers, offering you automation from identifying the right prospects and gathering their contact details to conducting outreach. Access our 1.8 billion prospect database with free, unlimited email enrichment and data health checks. With our AI technology, we aim to support you every step of the way, making selling as easy as possible.

Avalara helps businesses of all sizes achieve compliance with sales and use, excise, communications, VAT other transactional tax requirements by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara’s Compliance Cloud™ platform is designed to effectively manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities in the United States and internationally.

The complete platform and expertise to scale your ABM Success

Check Point Harmony SASE is a converged networking and network security platform which connects all users, in the office or remote, to all resources, located on-prem, cloud, SaaS or web. It delivers secure Zerto Trust Network Access (ZTNA) connectivity along web protection capabilities including Internet access control, malware protection, data loss prevention(DLP), and sandboxing, as well as a firewall as a service. The solution employs a hybrid architecture, combining on-device and cloud-based protections, which delivers market leading security and performance.

Prodly DevOps automates low-code application development empowering non-developers to configure, test and deploy Salesforce low code applications. Customers have found increased efficiency and faster time to value when using Prodly DevOps to implement and deploy Salesforce CPQ, Salesforce Billing, Field Service Lighting, and Salesforce B2B Commerce. With Prodly DevOps, you can implement and update the Salesforce apps your organization depends on. A complicated, repetitive task that would otherwise take one of your most skilled Salesforce developers about half a week is done in just a few minutes.

Trengo’s customer engagement platform will automate repetitive work to unleash meaningful conversations.

GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for marketers, sales teams, and small businesses, GMass simplifies the process of reaching large audiences without leaving the familiar Gmail interface. Key Features and Functionality: - Mail Merge with Google Sheets: Seamlessly connect to Google Sheets to personalize emails using any column from your spreadsheet, eliminating the need for CSV files. - Automated Follow-Up Sequences: Set up automated follow-up emails that continue until a recipient responds, enhancing engagement and response rates. - Email Verification and Testing: Verify email addresses, test links, and identify potential spam triggers before sending, ensuring higher deliverability. - Breaking Gmail’s Sending Limits: Utilize GMass's technology to surpass Gmail's daily sending limits by connecting multiple accounts or using an SMTP relay. - Advanced Tracking and Reporting: Monitor opens, clicks, replies, and bounces in real-time within Gmail, providing valuable insights into campaign performance. - Personalization and Automation: Use dynamic fields to insert personalized details such as names and job titles, and automate campaigns based on recipient behavior. Primary Value and User Solutions: GMass addresses the challenges of conducting effective email marketing campaigns by offering a user-friendly solution within Gmail. It enables users to send personalized mass emails, automate follow-ups, and track campaign performance without the need for external platforms. By integrating with Google Sheets, GMass simplifies contact management and personalization. Its features help users overcome Gmail's sending limitations, improve email deliverability, and enhance engagement rates, making it an invaluable tool for businesses and individuals aiming to optimize their email outreach efforts.

myBiz, MakeMyTrip for Business is a one-stop travel management solution for all business travel needs of micro to large enterprises. We are a preferred travel partner to more than 2.5 Lakh business travellers. We at myBiz constantly strive to offer unparalleled booking and travel experience with our mobile-first, self-booking tool which is also available on desktop. You'll never find yourself short of booking options with access to MakeMyTrip's wide inventory on flights and hotels. We personalize your booking experience with our AI and ML-driven platform. We also help you ensure stronger compliance to travel policies through HRMS integration and instant policy go-live. Also gain control of your travel spends through our smart analytics dashboard with real-time reporting. MakeMyTrip for Business also offers MICE (Meetings, Incentives, Conferences, Exhibitions) services along with Corporate Gifting solutions.

Stonly is a full-featured platform designed to deliver guidance that adapts to people's context and usage. Create and distribute interactive guides, walkthroughs, and knowledge bases that are proven to boost productivity across your whole organization and help customers faster with interactive, step-by-step guidance.

TalentLMS is a super-easy, cloud LMS to train your employees, partners and customers.

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

ARKA 360 is a versatile software and services platform tailored for solar installers. It offers a comprehensive suite of tools to streamline the entire solar business operation. From advanced solar design software and efficient lead management to rapid sales support and in-depth financial analysis, ARKA 360 empowers solar professionals to create, manage, and sell solar projects with precision and efficiency. It also simplifies the compliance process with ready-made permit packages and professional engineer stamps. With support for NEM 3.0 and integrated storage solutions, ARKA 360 ensures that solar investments are future-proof and adaptable in the ever-evolving renewable energy landscape.

Workday Compensation provides strategic tools to craft competitive packages, address pay inequities, and reward performance, enabling optimal decisions to attract and retain top talent. Leverage rich insights from dashboards and real-time data to manage compensation events, recognize top performers, and navigate market dynamics with integrated survey data. The Pay Equity Discovery Board helps identify and close pay gaps, fostering fairness. This data-driven approach leads to more equitable, market-guided packages and provides employees with transparency through on-demand total rewards statements. By activating a pay-for-performance model, Workday helps reduce planning cycles and improve employee retention, ensuring your compensation strategy is both effective and efficient.