Products

The Embrava Status Lights for Agents solution is a productivity tool designed to give your contact center supervisors the ability to know the state of all their agents at an instant.

feebak allows purecloud organizations to offer surveys to their callers soon after their conversation with an agent.

Auvious is a multi-purpose, multi-industry, unified communications platform. The direct result of our persistent efforts to solve complex problems in the field of communications through innovative simple solutions, common in large organizations and enterprises.

2Ring COMPACT AGENT is an agent desktop application built on top of Cisco Finesse API. It can be used to bring Cisco Contact Center closer to remote experts, to subject matter experts, and to back-office workers.

Amwork is a platform that provides businesses with a powerful builder to create a unique workspace that streamlines their business processes. The company's builder is designed to enable businesses to create custom workspaces with modules such as CRM, project management, HR, and everything concerning their business workflow. This helps businesses to collaborate more effectively and efficiently, allowing employees and partners to work together seamlessly. One of the main benefits of using Amwork

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.

Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst is platform agnostic - so it will work with whatever voice system you use today, and the system you use years from now.

ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.

SuperChannel increases Contact Center first call resolution rates and highly improves customer experience by means of exchanging relevant information during the call with agents.

Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.

Indicate me provides a 360 view of customer service performance through user-friendly dashboard. With our all-in-one solution you can improve operational results and increase customer service quality.

Ipiphany gives you everything you need to effortlessly uncover, visualize and communicate previously undetectable customer insight

Next Generation CTI. Recognize and respond to your customers at the moment of interaction

TACTAL is a patented, cloud-based communication solution developed by i-Comm Connect, designed to enhance customer engagement by enabling real-time, secure voice interactions directly through a business's digital platforms. By integrating a simple call button into websites, mobile apps, or digital marketing materials, TACTAL allows customers to connect instantly with live representatives without the need for downloads or plugins. This seamless integration not only improves the customer experienc

Be Informed is a rules driven Robotic Process Automation platform that excels in supporting complex processes, automating knowledge work and dealing with contextual data.

Whether your customers prefer to pay over the telephone, through email, webchat, SMS, or any other digital channel, Cardprotect provides the simplest, most secure means of completing a transaction. Recognized as a Level 1 PCI DSS Service Provider and ISO 27001 certified, you can rest with peace of mind knowing that Semafone’s solutions meet the strictest security standards.

DirectAffi est une plateforme SaaS dédiée à la création, la gestion et l'optimisation des programmes d'affiliation. Conçue pour les responsables marketing, les éditeurs de sites, les e-commerçants et toutes les entreprises souhaitant développer leur réseau de partenaires, DirectAffi centralise l'ensemble des étapes d'un programme d'affiliation : du paramétrage à l'automatisation des paiements. Cette solution flexible et complète s'adapte à divers modèles de rémunération et offre un suivi avancé

Moored Solutions is modern, cloud-based marina management software that runs the whole operation: bookings, seasonal berths, payments, customers, maintenance and fuel. It replaces the older, single-purpose systems many operators still work around. It suits marinas, harbours, yacht clubs and boatyards that handle both transient visitors and long-term or seasonal berth holders, from single sites to multi-location operations. What you can manage Reservations and bookings: real-time availability

TRONVoice is a user-friendly, pay-as-you-go invoicing platform tailored for Dutch entrepreneurs, freelancers, and small business owners seeking a professional billing solution without the commitment of subscriptions or hidden fees. It enables users to create and send professional invoices and quotes, manage customer relationships, and streamline their billing processes efficiently. With TRONVoice, users only pay €0.65 per sent invoice or quote, capped at a maximum of €16.25 per month, ensuring c

BlurMe is the trusted AI platform for visual privacy, helping organizations and creators anonymize sensitive data clearly, accurately, and effortlessly. From surveillance footage to social media content, BlurMe ensures that personal privacy is protected in every frame. And because BlurMe works where you do—available via browser, secure cloud, or fully on-premise—you can focus on your data, not the redaction process. Instant AI-Powered Redaction At the core of BlurMe is a powerful deep-learning