Avaliações e Detalhes do Produto Userpilot

Userpilot gives our team the flexibility to build and manage in-app experiences without depending on engineering. Creating tooltips, walkthroughs, announcements, and surveys is fast once you understand the flow builder, and the targeting options are very strong.I especially like how experiences can be triggered based on real user behavior, which helps us guide users at the right moment instead of overwhelming them. The insights and usage data are also helpful for understanding how users interact with key features and where onboarding can be improved. Análise coletada por e hospedada no G2.com.

While the platform is powerful, some areas take time to get used to, particularly when building more complex flows or segments. Reporting could be more customizable, and additional pre built templates would make initial setup faster for new use cases. Análise coletada por e hospedada no G2.com.

O que eu mais gosto no Userpilot é o quanto de controle e flexibilidade ele me dá para engajar os clientes diretamente dentro do produto, sem precisar de suporte de engenharia.

Posso lançar pesquisas NPS, anúncios de funcionalidades, fluxos de integração e mensagens direcionadas rapidamente e adaptá-los a segmentos de usuários muito específicos. A plataforma é incrivelmente robusta — há várias maneiras de alcançar os usuários, testar mensagens e impulsionar a adoção — e ainda assim é acessível para equipes não técnicas.

Mais importante, o Userpilot me permite encontrar os clientes onde eles já estão. Em vez de depender apenas de e-mail ou contatos pontuais, posso me comunicar de forma contextual, reforçar o valor no momento certo e coletar feedback em tempo real que realmente informa nossa estratégia. Análise coletada por e hospedada no G2.com.

Não há tantas oportunidades para os aplicativos voltados para o mobile-first. Análise coletada por e hospedada no G2.com.

Atualmente, usamos o Userpilot principalmente para mensagens dentro do aplicativo (dicas, modais, etc.), pesquisas no aplicativo e NPS. A interface do usuário é muito fácil de usar, o que também elimina a necessidade de intervenção do desenvolvimento. Por último, a parte de insights é agradável e muito intuitiva. Análise coletada por e hospedada no G2.com.

Há uma curva de aprendizado considerável com isso, o que não é necessariamente o caso com outros produtos semelhantes, então a facilidade de uso poderia ser melhor. Algumas das pré-visualizações dos fluxos de trabalho também podem aparecer de forma diferente quando ao vivo, o que pode ser um pouco frustrante. No entanto, conectar-se com o CSM geralmente é fácil. Análise coletada por e hospedada no G2.com.

Userpilot makes it possible to design and launch in-app onboarding, feature guidance, and surveys without waiting on engineering resources. The no-code builder is intuitive enough to move quickly, yet powerful enough to support targeted, behavior-based experiences.What stands out most is the segmentation and targeting. We can show the right message to the right user based on role, behavior, or lifecycle stage, which makes onboarding feel relevant instead of generic. Análise coletada por e hospedada no G2.com.

There’s also a bit of a learning curve when building more detailed flows, and additional ready-made templates would help speed things up. These aren’t blockers, but areas where the platform could continue to improve. Análise coletada por e hospedada no G2.com.

I really like how easy Userpilot makes it to create enough experience without relying on developers, which means I can design onboarding flows or choose specific features quickly. I appreciate the targeting and segmentation options, allowing us to deliver different experiences to various user groups. On top of that, the analytics provide insights into our user interface, showing which flows are most effective. The setup was also fairly straightforward, and we quickly launched our first onboarding. Análise coletada por e hospedada no G2.com.

Some reporting and analyzing options feel limited. Having more pre-made templates would speed up the setup. These are minor challenges, but I think they could make the platform more effective. Análise coletada por e hospedada no G2.com.

O produto é bastante fácil de usar para quase tudo o que queremos fazer com ele. O suporte é fenomenal para todas as coisas que não são fáceis ou diretas. Usamo-lo diariamente para tomar decisões de negócios. Os novos recursos de IA tornam ainda mais rápido para nós derivar informações e até ajudam a encontrar itens que não estávamos observando no momento. Nossos desenvolvedores fizeram o produto fornecer dados do nosso sistema para nossa instância de Staging no dia em que nos inscrevemos. Análise coletada por e hospedada no G2.com.

Os recursos de engajamento são incríveis uma vez implementados, mas há uma curva de aprendizado. Além disso, se você tiver um aplicativo maior e desejar criar engajamentos para vários processos, esteja preparado para dedicar horas de trabalho para um complemento completo. Análise coletada por e hospedada no G2.com.

I love that Userpilot allows me to create tooltips, banners, checklists, and modals without needing engineering help, which empowers my team to launch in-app guidance quickly. I really appreciate the precise targeting feature, as it lets me tailor messages and guidance based on user actions, attributes, and lifecycle stage, ensuring users receive relevant and timely interactions, not generic pop-ups. The installation was straightforward and quick, enabling us to start building in-app experiences immediately. Additionally, Userpilot offers much better control over behavior-based and lifecycle targeting than our previous solutions, which has significantly improved the relevance of our tours and modals. Análise coletada por e hospedada no G2.com.

I find the limited design customization without CSS a bit restrictive. While the UI is clean, deep customization like exact positioning, advanced styling, and animations require using custom CSS. I think more native styling controls in the editor would help teams match their brand without extra effort. Análise coletada por e hospedada no G2.com.

serpilot makes it easy to design and deliver in-app experiences without relying on developers, which allows me to quickly create onboarding flows and highlight specific features. The no-code flow builder, contextual tooltips, and product tours are intuitive and flexible, making it simple to customize experiences as product needs evolve.

I particularly value the targeting and segmentation capabilities, which let us tailor experiences for different user groups and make onboarding feel more personalized. The analytics are also helpful, providing clear insights into how users interact with the interface and which flows are most effective.

Setup was straightforward, and we were able to launch our first onboarding experience quickly with minimal developer involvement. The customer support team is also excellent—they are responsive and always available to help with questions or clarifications. Overall, I find Userpilot both powerful and user-friendly and would rate it a 10 out of 10. I would confidently recommend this tool over others available in the market today. Análise coletada por e hospedada no G2.com.

While Userpilot is generally easy to use and powerful, there are times when more advanced customization options would be helpful, particularly for fine-tuning the design and behavior of complex flows. Some analytics and reporting views can also feel limited when trying to answer more detailed questions about user behavior, which occasionally requires additional manual analysis. That said, these are relatively minor compared to the overall value the tool provides. Análise coletada por e hospedada no G2.com.

I use Userpilot primarily for educational and onboarding emails. It helps me guide users through features step by step, share helpful tips at the right time, and improve engagement with learning-focused email flows. What I like most about Userpilot is how easy it is to create personalized, behavior-based onboarding and educational experiences without needing technical help. The ability to trigger emails and in-app guidance based on user actions makes the learning journey feel timely and relevant. Userpilot's integration with product analytics and CRM systems helps me align user behavior data with educational email campaigns. The initial setup was fairly smooth and straightforward, with basic onboarding flows and educational emails being easy to configure. Análise coletada por e hospedada no G2.com.

Some advanced customization options can feel limited when trying to fine-tune complex email designs or highly specific user segments. There's also a bit of a learning curve at the beginning, as the platform offers many features that can take time to fully understand. Análise coletada por e hospedada no G2.com.

Gosto de como podemos criar rapidamente fluxos dentro do aplicativo, dicas e listas de verificação para guiar novos usuários sem depender da engenharia.

As opções de personalização são excelentes — podemos direcionar diferentes segmentos de usuários com onboarding e tours de produto personalizados.

As análises nos ajudam a entender como os usuários interagem com os fluxos de onboarding e onde eles desistem. Análise coletada por e hospedada no G2.com.

A curva de aprendizado no início pode ser um pouco íngreme, mas uma vez que você se acostuma, a plataforma é muito tranquila. Análise coletada por e hospedada no G2.com.