# Jira Reviews
**Vendor:** Atlassian  
**Category:** [Software de Gestão de Produtos](https://www.g2.com/pt/categories/product-management-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 7,817
## About Jira
O Jira oferece um espaço colaborativo para alinhar objetivos e prioridades, acompanhar e colaborar no trabalho, e obter insights valiosos que impulsionam melhores resultados para suas equipes. Cada equipe em sua organização — desde produto até marketing e além — é capacitada com a flexibilidade para trabalhar da maneira que deseja. E ao reunir esse trabalho de forma integrada, o Jira permite que você gerencie projetos de forma coesa em um só lugar. - De projetos curtos a grandes programas multifuncionais, divida grandes ideias em etapas alcançáveis. Organize o trabalho, crie marcos, mapeie dependências e deixe a IA lidar com o trabalho pesado. - Vincule o trabalho aos objetivos para que todos possam ver como seu trabalho contribui para os objetivos da empresa e permaneçam alinhados ao que é importante. - Visualize o trabalho com listas, quadros, calendários e mais. Crie fluxos de trabalho para qualquer processo e integre com as ferramentas que você ama. - Obtenha visibilidade sobre o progresso do projeto, entenda os riscos e descubra insights a partir de dados em tempo real para garantir a entrega no prazo e dentro do orçamento. O Jira oferece planejamento e visibilidade multifuncional que alinha o trabalho aos resultados — para que cada equipe seja capaz de entregar grandes ideias, juntas.



## Jira Pros & Cons
**What users like:**

- Os usuários apreciam a **facilidade de uso** no Jira, beneficiando-se de sua interface intuitiva e opções de rastreamento personalizáveis. (1154 reviews)
- Os usuários valorizam o **rastreamento em tempo real e os fluxos de trabalho personalizáveis** do Jira, melhorando a colaboração e a eficiência do gerenciamento de projetos. (855 reviews)
- Os usuários apreciam o **rastreamento de tarefas personalizável** no Jira, tornando o gerenciamento de projetos e a colaboração em equipe contínuos e eficientes. (799 reviews)
- Os usuários valorizam as **integrações poderosas** e os **recursos personalizáveis** do Jira para uma gestão e acompanhamento de tarefas eficientes. (721 reviews)
- Os usuários apreciam a **gestão de tarefas personalizável** no Jira, que melhora o acompanhamento de projetos e a colaboração em equipe de forma eficaz. (588 reviews)
- Os usuários valorizam as **extensas integrações** oferecidas pelo Jira, melhorando a colaboração e otimizando o gerenciamento de projetos entre equipes. (581 reviews)
- Os usuários valorizam os recursos de **colaboração em equipe** do Jira, que melhoram a comunicação e a eficiência em vários departamentos. (564 reviews)
- Personalização (519 reviews)
- Integrações fáceis (399 reviews)
- Integração Fácil (355 reviews)

**What users dislike:**

- Os usuários acham a **curva de aprendizado íngreme** , tornando desafiador navegar pelas extensas funcionalidades do Jira de forma eficaz. (680 reviews)
- Os usuários acham a **complexidade das opções** no Jira esmagadora, levando à confusão e a uma experiência de usuário desafiadora. (503 reviews)
- Os usuários têm dificuldade com a **íngreme curva de aprendizado** do Jira, achando desafiador navegar e utilizá-lo de forma eficaz. (452 reviews)
- Os usuários acham o Jira **opressor** devido à sua curva de aprendizado acentuada e opções complexas de personalização. (343 reviews)
- Os usuários experimentam **desempenho lento** no Jira, frequentemente enfrentando atrasos e problemas com transições de estado de tickets e quadros sobrecarregados. (325 reviews)
- Usabilidade Complexa (295 reviews)
- Dificuldade para iniciantes (284 reviews)
- Carregamento Lento (220 reviews)
- Recursos Limitados (179 reviews)
- Os usuários acham o Jira **caro** , especialmente para equipes e projetos maiores, impactando a acessibilidade geral. (177 reviews)

## Jira Reviews
  ### 1. Jira’s Powerful Customization and JQL Make It Our Workflow Backbone

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bibhishan D. | QA Lead, Tecnologia da Informação e Serviços, Empresa (> 1000 emp.)

**Reviewed Date:** May 27, 2026

**O que você mais gosta em Jira?**

1. Jira has become the backbone of how our team manages work. In my 12 years of IT career, I have never come across a tool as powerful and versatile as Jira.
2. The level of customization it offers is unmatched — we've tailored our workflows, issue types, and board configurations to fit exactly how our team operates rather than changing our process to fit the tool.
3. The Scrum and Kanban boards give our team real-time visibility into sprint progress and blockers, which has made our daily standups much more focused.
4. What I genuinely appreciate is the powerful JQL (Jira Query Language) — once you get the hang of it, you can slice and filter data in ways that simple board views just can't offer.

**O que você não gosta em Jira?**

1. The learning curve is steep, especially for new team members who haven't used project management tools before. 
2.The interface, while feature-rich, can feel cluttered and overwhelming at first — there are often multiple ways to do the same thing, which creates confusion.
3. Performance can also slow down noticeably when dealing with large boards or backlogs with hundreds of issues.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Jira brought everything under one roof — bug tracking, feature requests, sprint planning, and release management are all managed in one place now.
The visibility it provides across the team has reduced miscommunication significantly, and stakeholders can check progress without needing a status update email from us.
The audit trail on each ticket — showing every comment, status change, and attachment

  ### 2. Jira Keeps Complex Workflows Organized with Real-Time Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karl C. | Co-Founder/CEO, Pequena Empresa (50 ou menos emp.)

**Reviewed Date:** May 26, 2026

**O que você mais gosta em Jira?**

Jira helps us organize complex workflows, track progress across teams, and maintain visibility into deliverables in real time. The flexibility of customizable boards, sprint planning, and integrations makes it especially valuable for managing fast-moving product development and collaboration efficiently.

**O que você não gosta em Jira?**

Not a whole lot... can't think of any. I have been using JIRA to track assigned project tasks

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Jira is helping us bring structure, visibility, and accountability to our product development process. As an early-stage AI startup building Bodha.AI and the PACTI workforce platform, we manage multiple moving parts across product development, AI integration, onboarding workflows, and partnership deliverables. Jira allows us to organize tasks, prioritize features, track sprint progress, and improve collaboration between technical and business stakeholders.
The biggest benefit is operational clarity. Instead of relying on scattered notes and conversations, we now have a centralized workflow that improves execution speed, reduces missed tasks, and helps align development milestones with investor, pilot, and customer expectations. Jira also gives us better transparency into bottlenecks and resource allocation as we scale our MVP development efforts.

  ### 3. Jira Streamlined Our Project Tracking, Reporting, and Team Coordination

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darpan T. | Associate Software Engineer, Empresa (> 1000 emp.)

**Reviewed Date:** May 26, 2026

**O que você mais gosta em Jira?**

What I like best about Jira is that it makes project tracking and team coordination very smooth. In my project, we used Jira daily for task management, bug tracking, sprint planning, and progress monitoring. It was very helpful to assign tasks, update work status, and track deadlines in one place.

I also liked the dashboard and reporting features because they gave a clear view of project progress and pending issues. Integration with development tools and notifications helped the team stay updated continuously. Overall, Jira improved communication, transparency, and workflow management in our project environment.

**O que você não gosta em Jira?**

One thing I dislike about Jira is that sometimes it feels complex and overloaded with features, especially for new users. Managing workflows, permissions, and configurations can take extra time. In some projects, too many status updates and notifications also made the process slightly confusing. Additionally, Jira can feel slower when handling large projects with many tickets, which may affect productivity at times.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Jira solves problems related to project tracking, task management, and team coordination. In my project, it helped us manage bugs, assign tasks, track sprint progress, and monitor deadlines in a structured way. This improved communication between team members and reduced confusion about work status. Because of Jira, our workflow became more organized, transparent, and efficient, which helped us complete tasks on time and manage projects smoothly.

  ### 4. Jira Delivers Strong Traceability, Sprint Planning, and Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sundeep G. | Senior Quality Engineer, Médio Porte (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**O que você mais gosta em Jira?**

AI-generated work item summaries are one of the better practical AI features Atlassian has added. Instead of reading a giant ticket thread, Jira now creates concise summaries with status, blockers, contributors, and next steps directly inside the issue view. That solves a real pain point for large projects.
Agents in Jira becoming generally available is a big step. You can now assign AI agents to work items, mention them in comments, and trigger them through workflows. That moves Jira closer to semi-autonomous project operations instead of just static task management.
I like the direction of Rovo Dev too. It connects Jira context with GitHub/Bitbucket and can help with pull request reviews, code explanations, and updating tickets from the terminal. The useful part is the context-awareness across engineering tools rather than standalone code generation.
The newer AI-powered child issue suggestions are smart in theory. Jira can proactively suggest subtasks or child work items based on the parent ticket details, which could reduce a lot of manual backlog decomposition.
Atlassian’s work on natural-language interactions with Jira is becoming more serious. Their newer MCP and text-to-JQL research shows they’re trying to make Jira searchable and operable through plain English instead of requiring everyone to learn complex JQL syntax.
The new cross-app search is also underrated. Being able to search Jira, Confluence, and other Atlassian tools together helps reduce the “where was that document?” problem that large companies constantly run into.
For product teams, the newer Jira Product Discovery + Feedback App direction looks promising. Automatically aggregating customer feedback from Zendesk, Salesforce, Teams, and other systems into roadmap ideas could save PMs a lot of manual triage work

**O que você não gosta em Jira?**

Reduce complexity for smaller teams
Jira is extremely powerful, but many startups and non-engineering teams feel it becomes overkill quickly. Project schemes, workflows, permissions, issue types, automation rules, and boards can overwhelm new users. This is one reason tools like Linear and ClickUp gained traction with simpler onboarding.

Improve performance and responsiveness
Large Jira instances can still feel sluggish — especially with:

huge backlogs,
advanced automations,
complex JQL filters,
and many marketplace apps installed.

Slow issue loading and delayed board updates remain common complaints in enterprise deployments.

Make automation easier to debug
Jira Automation is powerful, but troubleshooting failed rules can still be frustrating. Better visibility into:

execution order,
conflicting automations,
hidden dependencies,
and workflow side effects

would save admins a lot of time.

Control notification overload
Jira still creates too much notification noise for many organizations. Users often complain about:

excessive email spam,
duplicate alerts,
noisy mentions,
and irrelevant updates.

Smarter notification prioritization would help significantly.

Simplify permissions and administration
Permissions are one of Jira’s biggest long-term pain points. The combination of:

global permissions,
project permissions,
issue security schemes,
roles,
groups,
and app-level permissions

can become extremely hard to manage at scale.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

1. “Where is all the work actually at?”

Most teams struggle with fragmented work tracking—tasks in chat, spreadsheets, emails, or people’s heads. Jira centralizes everything into one system so you can see:

what’s being worked on
who’s working on it
what’s blocked
what’s done vs. pending

Benefit: less confusion, fewer missed tasks, and clearer accountability.

2. Coordination across multiple people and teams

Once a project involves multiple engineers, QA, product, or ops teams, coordination becomes hard. Jira structures work into issues, epics, and boards so dependencies are visible.

Benefit: fewer “I thought you were doing that” gaps and better cross-team alignment.

3. Managing complexity in delivery (especially software)

Software work isn’t linear—it has bugs, reviews, releases, and changing requirements. Jira models that reality with:

workflows (To Do → In Progress → Done, etc.)
sprint planning (Scrum boards)
Kanban flow tracking

Benefit: work becomes predictable enough to plan, even when it’s messy underneath.

4. Prioritization and trade-offs

Jira makes it easier to rank tasks, assign story points, and track backlog items. That helps teams decide what not to do as much as what to do.

Benefit: reduces random task switching and keeps focus on higher-impact work.

5. Visibility and reporting

Managers and teams can see dashboards, burndown charts, cycle time, and throughput.

Benefit: decisions are based on data instead of gut feeling (“Are we actually shipping faster or just feeling busy?”).

  ### 5. Jira Keeps Cross-Functional Work Visible and Aligned

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chitransh J. | Associate Manager, Tecnologia da Informação e Serviços, Empresa (> 1000 emp.)

**Reviewed Date:** March 28, 2026

**O que você mais gosta em Jira?**

Jira stands out as one of the most powerful project management and work orchestration tools, particularly for agile and enterprise teams, thanks to its strengths in UI/UX, integrations, performance, pricing, support, and AI capabilities.

From a UI/UX standpoint, Jira provides highly customizable workflows, boards (Scrum and Kanban), and dashboards that can be adapted to different team needs—whether for development, marketing, or IT operations. This flexibility lets teams shape the platform around their existing processes instead of forcing their workflows to fit the tool. That said, this level of customization can come with a slight learning curve for new users.

On the integrations side, Jira shines with a large ecosystem of over 3,000 integrations. It includes native compatibility with tools like Slack, GitHub, Figma, and Google Workspace, along with strong connections across the Atlassian suite, such as Confluence and Bitbucket. As a result, Jira can serve as a central hub that connects cross-functional teams and helps reduce silos across the tech stack.

In terms of performance and scalability, Jira is built to support everything from small teams to large, complex enterprises. Its cloud-native architecture enables organizations to manage thousands of users, large datasets, and multiple projects efficiently, while maintaining consistent performance at scale—one reason it’s widely adopted in large global organizations.

When it comes to pricing and ROI, Jira offers flexible tiers, starting with a free plan for small teams and scaling up to enterprise-level solutions. Paid plans typically range from around $7 to $18 per user per month, depending on the features included. The real ROI, in my view, comes from improved productivity, stronger collaboration, faster delivery cycles, and less manual tracking—making it especially valuable for organizations running agile workflows or complex project operations.

For support and onboarding, Jira takes a structured approach, with community support available for free users and 24/7 premium support for enterprise customers. It also offers extensive documentation, tutorials, and a partner ecosystem to help teams scale their usage effectively, although onboarding can still require some upfront setup effort.

Finally, Jira’s AI and intelligence capabilities—powered by Atlassian Intelligence—have become a major highlight in recent years. Features like automated ticket summarization, natural language search (reducing reliance on technical queries like JQL), AI-assisted task breakdown, smart prioritization, and AI agents that can execute workflows and assist teams directly within the platform help move Jira beyond basic tracking. In practice, this transforms it into a more intelligent execution platform that can save time, improve decision-making, and boost overall efficiency.

Overall, Jira’s biggest strengths are its flexibility, scalability, depth of integrations, and evolving AI capabilities, making it a best-in-class option for organizations looking to streamline workflows, align teams, and drive operational excellence.

**O que você não gosta em Jira?**

The flexibility is also the downside sometimes. If governance isn’t tight, Jira can quickly become messy—too many ticket types, inconsistent fields, and a backlog that turns into a graveyard. New users also find it intimidating at first, especially if the instance has heavy customization.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

In an IT services environment, the biggest challenge isn’t execution itself—it’s coordination at scale: multiple teams working in parallel, constantly shifting timelines, cross-functional dependencies, and frequent last-minute changes. Without a central system, this quickly creates misalignment, where each stakeholder ends up operating with a different view of priorities, progress, and ownership. Jira addresses this at the root by serving as a single source of truth, centralizing all work—tasks, dependencies, timelines, and responsibilities—in a structured space that stays continuously updated. That shared visibility reduces ambiguity and helps ensure everyone, from delivery teams to leadership, stays aligned on what matters most at any given moment.

What makes Jira especially valuable is the end-to-end visibility and accountability it enables. Every task has a clear owner, status, and timeline, which cuts down the need for constant follow-ups, recurring status meetings, and manual reporting. Rather than chasing updates across emails, calls, or fragmented tools, I can use Jira dashboards and boards to get a real-time pulse on progress. This improves efficiency and supports more proactive management—spotting bottlenecks early, adjusting priorities, and addressing risks before they escalate. As a result, I spend more time driving outcomes and delivering impact, instead of coordinating basic information flow.

Jira’s strengths become even more apparent when work spans functions like delivery, pre-sales, marketing, and operations. These teams often have different objectives, timelines, and ways of working, which makes alignment a persistent challenge. Jira helps bridge that gap by standardizing how work is tracked and communicated, while still giving teams the flexibility to configure workflows that fit their needs. For example, a marketing campaign, a pre-sales pursuit, and a delivery milestone can all be tracked within the same ecosystem, with clear dependencies and shared visibility. This makes it easier for everyone to understand how their work connects to the bigger picture, reducing silos and improving collaboration.

Jira also brings structure to complexity through features like backlog prioritization, sprint planning, and dependency tracking. In IT services, where priorities often shift, this helps teams adapt quickly without losing control or visibility. When changes happen, they’re reflected immediately, keeping stakeholders aligned in real time.

Overall, Jira turns coordination from a reactive, manual effort into a structured, transparent, and scalable system. It supports tighter execution, reduces operational inefficiencies, and strengthens alignment across teams. For me, that means less time spent managing coordination overhead and more time focused on strategic priorities, stakeholder alignment, and delivering measurable business outcomes.

  ### 6. Powerful JQL, Agile Tracking, and Seamless Dev Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manan S. | Devops Engineer, Empresa (> 1000 emp.)

**Reviewed Date:** May 25, 2026

**O que você mais gosta em Jira?**

JQL (Jira Query Language): Powerful filtering that lets you find any ticket instantly.

Total Customizability: It molds to any workflow, whether you're running strict Scrum or just tracking basic tasks.

Native Agile Support: Built-in tracking for Epics, backlogs, sprints, and velocity charts.

Dev Tool Integrations: Connects seamlessly with GitHub, Slack, and CI/CD tools to automate manual status updates.

**O que você não gosta em Jira?**

Complexity & Bloat: It has a steep learning curve and is incredibly easy to over-engineer with too many required fields, rigid permissions, and confusing menus.

Slowness: The user interface can feel heavy, clunky, and slow to load compared to modern, lightweight alternatives.

Notification Spam: It is notorious for flooding inboxes with automated emails for every minor ticket update unless painstakingly configured.

Plugin Dependency: To get certain basic features or advanced reporting, you often have to rely on and pay for third-party marketplace add-ons.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Siloed Communication: Centralizes tracking so developers, product managers, and business stakeholders all have a single source of truth.

Lack of Visibility: Eliminates the chaos of tracking massive projects via spreadsheets or chat apps, making it clear who is doing what and when.

Scope Creep & Chaos: Helps teams plan sprints, map dependencies, and manage backlogs so projects don't derail as they scale.

How That Benefits Me
Structured Data: Jira forces messy human workflows into organized structures (Epics, Stories, Statuses).

Easier Analysis: Because the data is standardized, it is much easier for me to instantly parse your project health, write precise JQL queries, generate accurate summaries, and help you optimize your team's workflow without getting lost in the weeds.

  ### 7. Highly Customizable, Reliable Jira with Useful Agile Reporting and Built-In AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sayak H. | DC Consultant, Software de Computador, Empresa (> 1000 emp.)

**Reviewed Date:** May 25, 2026

**O que você mais gosta em Jira?**

I really like the limitless customization Jira offers to its users. The software is reliable, and the interface is easy to navigate, which makes the overall experience great. The workflow automation and out-of-the-box Agile reporting, with different types of charts, are very useful for project management. I also appreciate the recently introduced built-in AI that can summarize large threads and draft or improve user story descriptions. On top of that, Jira support is strong and deserves an extra point.

**O que você não gosta em Jira?**

While it offers many customization options, that same flexibility can also make the software feel complex. With so many features, automation choices, and configuration settings, it can be difficult for a new user to adopt and get comfortable quickly. Jira also often lacks certain native capabilities, which can push businesses to purchase additional add-ons.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Jira is a day-to-day tool across multiple projects I’ve worked on. It provides an interface that lets you customize almost anything and set up workflow automation based on the needs of the business. In my current project, we have a lot of automations in place, which significantly reduce the workload for the team lead, project manager, and scrum masters.

  ### 8. Jira Keeps Cross-Team Product Work Actionable with Flexible, Customizable Workflows

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandre P. | Product Manager — Squad Interactions, Entretenimento, Pequena Empresa (50 ou menos emp.)

**Reviewed Date:** May 14, 2026

**O que você mais gosta em Jira?**

Jira is super solid for turning messy product work into something genuinely actionable across teams. I really like its flexibility, the level of granularity it offers, and how easy it is to use day to day. The workflows are customizable enough to match how my team wants to work, and the integrations with other tools like Slack or Github help us stay up to date without constantly switching contexts.

**O que você não gosta em Jira?**

It can get messy quickly, so it sometimes takes time to reorganize. The UX could be improved, especially for big teams with lots of tasks, because it isn’t always easy to follow what’s going on.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

It really helps my team collaborate by keeping track of everyone’s tasks (tech, QA, and design). It’s also a big plus for reporting, since other people in my company can easily see what’s planned and what’s coming next, and everyone is using the same language.

  ### 9. Powerful All-in-One Project Management and Bug Tracking with Jira

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prasanth N. | Campus Ambassador, Pequena Empresa (50 ou menos emp.)

**Reviewed Date:** May 25, 2026

**O que você mais gosta em Jira?**

The thing I like about Jira is how powerful it is, which makes project management, issue tracking and team collaboration under one roof. It provides a kanban board which lists out the tasks in their phase wise order thus giving developers the right knowledge about the progress of the tasks. It offers powerful bug tracking feature because it allows issue loggings and priority assignments.

**O que você não gosta em Jira?**

Sometimes while handling thousands of tickets the platform might face lag issues, where pages take a lot of time to load even searches too eso when there are many plugins and automations are enabled. Another con with Jira is it's pricing, it is quiet expensive as the pricing varies with the size of the team or when the organisation depends majorly on plugins and advanced features

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Jira helps in bringing the various stages of software development under one roof, it is a centralized system which gives developers the right information regarding the tasks and let them know their progress, it helps in managing the bugs, track the tasks progress, fix the deadlines and monitor them with the help of a timesheet. It improves the collaboration between different teams as it allows various people like developers, testers and managers to share their progress with the help of comments and description boxes under the tasks.

  ### 10. Interface limpa e personalizável com poderosas ferramentas ágeis e integrações

**Rating:** 4.0/5.0 stars

**Reviewed by:** Samarth B. | Student, Pequena Empresa (50 ou menos emp.)

**Reviewed Date:** May 23, 2026

**O que você mais gosta em Jira?**

O JIRA oferece uma interface de usuário/experiência do usuário limpa e altamente personalizável que funciona bem tanto para equipes técnicas quanto para equipes multifuncionais. Ferramentas como quadros Scrum e Kanban, planejamento de sprints e automação de fluxos de trabalho tornam simples o acompanhamento de projetos e a organização do trabalho. Integrações com GitHub, Slack e Confluence também ajudam a agilizar a colaboração e manter as equipes alinhadas.
Do ponto de vista de desempenho, a plataforma é geralmente confiável, embora projetos maiores possam às vezes parecer um pouco pesados, especialmente com configurações extensas em vigor. O preço pode parecer premium para equipes menores, mas o retorno sobre o investimento se torna mais evidente quando você está gerenciando fluxos de trabalho complexos e múltiplos projetos em escala.
A integração é bastante tranquila graças à documentação sólida e aos modelos prontos para uso, embora personalizações mais avançadas possam vir com uma curva de aprendizado inicial. As sugestões e capacidades de automação mais recentes, impulsionadas por IA, também ajudaram a aumentar a produtividade ao reduzir tarefas manuais repetitivas.

**O que você não gosta em Jira?**

Eu não gosto de como a busca por problemas pode parecer lenta quando estou usando filtros JQL avançados em projetos maiores. Embora o JIRA seja poderoso no geral, navegar por fluxos de trabalho e permissões altamente personalizados pode, às vezes, se tornar desnecessariamente complicado, e isso acaba prejudicando a experiência geral do usuário.

**Que problemas Jira está resolvendo e como isso está beneficiando você?**

Usei o JIRA para gerenciar meu projeto de graduação, e isso me economizou muito tempo enquanto me ajudava a liderar minha equipe de forma mais eficiente. Ele me permitiu atribuir tarefas específicas a cada membro da equipe, o que teria sido difícil de fazer verbalmente, e também tornou fácil acompanhar o progresso de todos para que pudéssemos cumprir nossos prazos.


## Jira Discussions
  - [Como o Jira está transformando as práticas de gerenciamento de projetos em equipes de desenvolvimento ágil de software?](https://www.g2.com/pt/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 11 comments, 8 upvotes
  - [Para que é usado o Jira?](https://www.g2.com/pt/discussions/what-is-jira-used-for) - 5 comments, 5 upvotes
  - [Como o Jira está transformando as práticas de gerenciamento de projetos em equipes de desenvolvimento ágil de software?](https://www.g2.com/pt/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 6 comments, 4 upvotes
  - [Is Jira a good tool?](https://www.g2.com/pt/discussions/is-jira-a-good-tool) - 13 comments, 4 upvotes
  - [What does Jira software do?](https://www.g2.com/pt/discussions/what-does-jira-software-do) - 4 comments, 2 upvotes

- [View Jira pricing details and edition comparison](https://www.g2.com/pt/products/jira/reviews/jira-review-12875258?section=pricing&secure%5Bexpires_at%5D=2026-05-30+00%3A34%3A32+-0500&secure%5Bsession_id%5D=ca162245-35d6-47e8-89ba-b6b8e967f1e1&secure%5Btoken%5D=5c60132f4373117d0a674aaab8c95e729863bde9d5f484cb556bd4614b9664cb&format=llm_user)
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [AIO Tests](https://www.g2.com/pt/products/aio-tests/reviews)
  - [Altium Develop](https://www.g2.com/pt/products/altium-develop/reviews)
  - [Apple Mail](https://www.g2.com/pt/products/apple-mail/reviews)
  - [Asana](https://www.g2.com/pt/products/asana/reviews)
  - [Atlassian Atlas](https://www.g2.com/pt/products/atlassian-atlas/reviews)
  - [Atlassian Enterprise Support](https://www.g2.com/pt/products/atlassian-enterprise-support/reviews)
  - [AWS Lambda](https://www.g2.com/pt/products/aws-lambda/reviews)
  - [Azure DevOps Server](https://www.g2.com/pt/products/azure-devops-server/reviews)
  - [Azure Logic Apps](https://www.g2.com/pt/products/azure-logic-apps/reviews)
  - [Azure Portal](https://www.g2.com/pt/products/azure-portal/reviews)
  - [Balsamiq](https://www.g2.com/pt/products/balsamiq/reviews)
  - [Bamboo](https://www.g2.com/pt/products/bamboo/reviews)
  - [Bitbucket](https://www.g2.com/pt/products/bitbucket/reviews)
  - [Bonusly](https://www.g2.com/pt/products/bonusly-bonusly/reviews)
  - [Brave](https://www.g2.com/pt/products/brave/reviews)
  - [BrowserStack](https://www.g2.com/pt/products/browserstack/reviews)
  - [Bugzilla](https://www.g2.com/pt/products/bugzilla/reviews)
  - [Centercode](https://www.g2.com/pt/products/centercode/reviews)
  - [Chrome OS](https://www.g2.com/pt/products/chrome-os/reviews)
  - [CircleCI](https://www.g2.com/pt/products/circleci/reviews)
  - [Claude](https://www.g2.com/pt/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/pt/products/anthropic-claude-code/reviews)
  - [Coda](https://www.g2.com/pt/products/superhuman-coda/reviews)
  - [Confluence](https://www.g2.com/pt/products/confluence/reviews)
  - [Copado DevOps](https://www.g2.com/pt/products/copado-devops/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/pt/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [CucumberStudio](https://www.g2.com/pt/products/cucumberstudio/reviews)
  - [Cursor](https://www.g2.com/pt/products/cursor/reviews)
  - [Databricks](https://www.g2.com/pt/products/databricks/reviews)
  - [Datto RMM](https://www.g2.com/pt/products/datto-rmm/reviews)
  - [Deel Payroll](https://www.g2.com/pt/products/deel-payroll/reviews)
  - [Draw.io](https://www.g2.com/pt/products/draw-io/reviews)
  - [Dynatrace](https://www.g2.com/pt/products/dynatrace/reviews)
  - [Enterprise Tester](https://www.g2.com/pt/products/enterprise-tester/reviews)
  - [Factory AI](https://www.g2.com/pt/products/factory-ai/reviews)
  - [Figma](https://www.g2.com/pt/products/figma/reviews)
  - [Figma for Jira](https://www.g2.com/pt/products/figma-for-jira/reviews)
  - [Fin](https://www.g2.com/pt/products/fin/reviews)
  - [FishEye](https://www.g2.com/pt/products/fisheye/reviews)
  - [Freshdesk](https://www.g2.com/pt/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/pt/products/freshservice/reviews)
  - [Front Desk](https://www.g2.com/pt/products/hotel-link-solutions-front-desk/reviews)
  - [Gearset DevOps](https://www.g2.com/pt/products/gearset-devops/reviews)
  - [Git](https://www.g2.com/pt/products/git/reviews)
  - [GitHub](https://www.g2.com/pt/products/github/reviews)
  - [GitHub Copilot](https://www.g2.com/pt/products/github-copilot/reviews)
  - [GitHub Inc.](https://www.g2.com/pt/products/github-inc/reviews)
  - [Git Integration for Jira](https://www.g2.com/pt/products/git-integration-for-jira/reviews)
  - [GitLab](https://www.g2.com/pt/products/gitlab/reviews)
  - [Gliffy](https://www.g2.com/pt/products/gliffy/reviews)
  - [Google Meet](https://www.g2.com/pt/products/google-meet/reviews)
  - [Google Security Operations](https://www.g2.com/pt/products/google-security-operations/reviews)
  - [Google Workspace](https://www.g2.com/pt/products/google-workspace/reviews)
  - [Grammarly](https://www.g2.com/pt/products/grammarly/reviews)
  - [Greenhouse](https://www.g2.com/pt/products/greenhouse/reviews)
  - [HelpinBox.io](https://www.g2.com/pt/products/helpinbox-io/reviews)
  - [Helpwise](https://www.g2.com/pt/products/helpwise/reviews)
  - [HR Partner](https://www.g2.com/pt/products/hr-partner/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/pt/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/pt/products/hubspot-service-hub/reviews)
  - [Hubstaff](https://www.g2.com/pt/products/hubstaff/reviews)
  - [Integrately](https://www.g2.com/pt/products/integrately/reviews)
  - [inVision](https://www.g2.com/pt/products/inphronesis-invision/reviews)
  - [IriusRisk](https://www.g2.com/pt/products/iriusrisk/reviews)
  - [Ivanti User Workspace Manager](https://www.g2.com/pt/products/ivanti-user-workspace-manager/reviews)
  - [Jama Connect](https://www.g2.com/pt/products/jama-connect/reviews)
  - [Jam.dev](https://www.g2.com/pt/products/jam-dev/reviews)
  - [Jenkins](https://www.g2.com/pt/products/jenkins/reviews)
  - [Jenkins X](https://www.g2.com/pt/products/jenkins-x/reviews)
  - [JFrog](https://www.g2.com/pt/products/jfrog-2024-03-28/reviews)
  - [Jira Cloud for Sheets](https://www.g2.com/pt/products/jira-cloud-for-sheets/reviews)
  - [Jira Service Management](https://www.g2.com/pt/products/jira-service-management/reviews)
  - [Keka](https://www.g2.com/pt/products/keka/reviews)
  - [keypup.io](https://www.g2.com/pt/products/keypup-io/reviews)
  - [Kore.AI](https://www.g2.com/pt/products/kore-ai/reviews)
  - [LambdaTest](https://www.g2.com/pt/products/lambdatest-lambdatest/reviews)
  - [LaunchDarkly](https://www.g2.com/pt/products/launchdarkly/reviews)
  - [Looker](https://www.g2.com/pt/products/looker/reviews)
  - [Loom](https://www.g2.com/pt/products/atlassian-loom/reviews)
  - [Lucid Visual Collaboration Suite](https://www.g2.com/pt/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)
  - [Mailgun](https://www.g2.com/pt/products/mailgun/reviews)
  - [Make](https://www.g2.com/pt/products/integromat-by-celonis-make/reviews)
  - [ManageEngine ServiceDesk Plus](https://www.g2.com/pt/products/manageengine-servicedesk-plus/reviews)
  - [Microsoft 365](https://www.g2.com/pt/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/pt/products/microsoft-copilot/reviews)
  - [Microsoft Entra ID](https://www.g2.com/pt/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/pt/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/pt/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/pt/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/pt/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/pt/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Project & Portfolio Management](https://www.g2.com/pt/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SharePoint](https://www.g2.com/pt/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/pt/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/pt/products/microsoft-word/reviews)
  - [Miro](https://www.g2.com/pt/products/miro/reviews)
  - [MuleSoft Automation](https://www.g2.com/pt/products/mulesoft-automation/reviews)
  - [n8n](https://www.g2.com/pt/products/n8n/reviews)
  - [NetSuite](https://www.g2.com/pt/products/netsuite/reviews)
  - [Notion](https://www.g2.com/pt/products/notion/reviews)
  - [Objectivity/DB](https://www.g2.com/pt/products/objectivity-db/reviews)
  - [Octopus Deploy](https://www.g2.com/pt/products/octopus-deploy/reviews)
  - [Okta](https://www.g2.com/pt/products/okta/reviews)
  - [Optimizely Content Marketing Platform](https://www.g2.com/pt/products/optimizely-content-marketing-platform/reviews)
  - [Optro](https://www.g2.com/pt/products/optro/reviews)
  - [Orca Security](https://www.g2.com/pt/products/orca-security/reviews)
  - [OutSystems](https://www.g2.com/pt/products/outsystems/reviews)
  - [PagerDuty](https://www.g2.com/pt/products/pagerduty/reviews)
  - [Planhat](https://www.g2.com/pt/products/planhat/reviews)
  - [PL Rating](https://www.g2.com/pt/products/pl-rating/reviews)
  - [PractiTest](https://www.g2.com/pt/products/practitest/reviews)
  - [Productboard](https://www.g2.com/pt/products/productboard/reviews)
  - [PSA](https://www.g2.com/pt/products/psa/reviews)
  - [Python](https://www.g2.com/pt/products/python/reviews)
  - [Qase](https://www.g2.com/pt/products/qase/reviews)
  - [QMetry Test Management](https://www.g2.com/pt/products/qmetry-test-management/reviews)
  - [QTest](https://www.g2.com/pt/products/quotium-technologies-qtest/reviews)
  - [Qualys VMDR](https://www.g2.com/pt/products/qualys-vmdr/reviews)
  - [Responsive, formerly RFPIO](https://www.g2.com/pt/products/responsive-formerly-rfpio/reviews)
  - [Rippling](https://www.g2.com/pt/products/rippling/reviews)
  - [Rocketlane](https://www.g2.com/pt/products/rocketlane-corp/reviews)
  - [Rovo](https://www.g2.com/pt/products/rovo/reviews)
  - [Salesforce Agentforce](https://www.g2.com/pt/products/salesforce-agentforce/reviews)
  - [Salesforce CRM Analytics (formerly Tableau CRM)](https://www.g2.com/pt/products/salesforce-crm-analytics-formerly-tableau-crm/reviews)
  - [Sauce Labs](https://www.g2.com/pt/products/sauce-labs/reviews)
  - [ScriptRunner for Jira](https://www.g2.com/pt/products/scriptrunner-for-jira/reviews)
  - [Sentry](https://www.g2.com/pt/products/sentry/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/pt/products/servicenow-it-service-management/reviews)
  - [Shuffle](https://www.g2.com/pt/products/shuffle/reviews)
  - [Skyhigh Cloud Access Security Broker](https://www.g2.com/pt/products/skyhigh-cloud-access-security-broker/reviews)
  - [Slack](https://www.g2.com/pt/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/pt/products/slack-connector-for-jira/reviews)
  - [Slack Integration+ for Jira](https://www.g2.com/pt/products/slack-integration-for-jira/reviews)
  - [Smartsheet](https://www.g2.com/pt/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/pt/products/snowflake/reviews)
  - [Snyk](https://www.g2.com/pt/products/snyk/reviews)
  - [SoftExpert Suite](https://www.g2.com/pt/products/softexpert-suite/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/pt/products/solarwinds-service-desk/reviews)
  - [SonarQube](https://www.g2.com/pt/products/sonarqube/reviews)
  - [Splunk Enterprise](https://www.g2.com/pt/products/splunk-enterprise/reviews)
  - [Stack Overflow Internal](https://www.g2.com/pt/products/stack-overflow-internal/reviews)
  - [Support for Gitea - a painless self-hosted Git service](https://www.g2.com/pt/products/support-for-gitea-a-painless-self-hosted-git-service/reviews)
  - [Tableau](https://www.g2.com/pt/products/tableau/reviews)
  - [Task4Work](https://www.g2.com/pt/products/task4work/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/pt/products/teams-manager-for-microsoft-teams/reviews)
  - [Tempo](https://www.g2.com/pt/products/tempo-2026-05-04/reviews)
  - [Tenable Nessus](https://www.g2.com/pt/products/tenable-nessus/reviews)
  - [Testmo](https://www.g2.com/pt/products/testmo/reviews)
  - [TestRail](https://www.g2.com/pt/products/testrail/reviews)
  - [Thena](https://www.g2.com/pt/products/thena/reviews)
  - [Toggl Track](https://www.g2.com/pt/products/toggl-track/reviews)
  - [Torq AI SOC Platform](https://www.g2.com/pt/products/torq-ai-soc-platform/reviews)
  - [Trello](https://www.g2.com/pt/products/trello/reviews)
  - [Tricentis qTest](https://www.g2.com/pt/products/tricentis-qtest/reviews)
  - [Tricentis Testim](https://www.g2.com/pt/products/tricentis-testim/reviews)
  - [Unthread](https://www.g2.com/pt/products/unthread/reviews)
  - [Uptime.com](https://www.g2.com/pt/products/uptime-com/reviews)
  - [ValGenesis Validation Lifecycle Suite](https://www.g2.com/pt/products/valgenesis-validation-lifecycle-suite/reviews)
  - [Vanta](https://www.g2.com/pt/products/vanta/reviews)
  - [Visual Studio Code](https://www.g2.com/pt/products/visual-studio-code/reviews)
  - [Windows 11](https://www.g2.com/pt/products/windows-11/reviews)
  - [Wiz](https://www.g2.com/pt/products/wiz-wiz/reviews)
  - [Workato](https://www.g2.com/pt/products/workato/reviews)
  - [Workday HCM](https://www.g2.com/pt/products/workday-hcm/reviews)
  - [Wrike](https://www.g2.com/pt/products/wrike/reviews)
  - [Xray Test Management](https://www.g2.com/pt/products/xray-test-management/reviews)
  - [Zapier](https://www.g2.com/pt/products/zapier/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/pt/products/zendesk-for-customer-service/reviews)
  - [Zephr](https://www.g2.com/pt/products/zephr/reviews)
  - [Zephyr Enterprise](https://www.g2.com/pt/products/zephyr-enterprise/reviews)
  - [Zephyr Scale](https://www.g2.com/pt/products/zephyr-scale/reviews)
  - [Zoho CRM](https://www.g2.com/pt/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/pt/products/zoho-desk/reviews)
  - [Zoom Workplace](https://www.g2.com/pt/products/zoom-workplace/reviews)
  - [ZyLAB ONE](https://www.g2.com/pt/products/zylab-one/reviews)
  - [Zyper](https://www.g2.com/pt/products/zyper/reviews)

## Jira Features
**Tarefas**
- Criação & Atribuição
- Datas de Vencimento
- Priorização de tarefas
- Listas de tarefas pendentes
- Dependências
- Atualizações em massa
- Arrastar & Soltar
- Tarefas recorrentes

**Relatório de Bugs**
- Relatórios do usuário & Feedback
- Relatórios do testador e comentários
- Relatórios da equipe & Comentários

**Respostas**
- Personalização
- Rota para o Ser Humano
- Compreensão de linguagem natural (NLU)

**Automatização - Agentes de IA**
- Acompanhamento de Vendas
- Automação da Interação com o Cliente
- Geração de Leads
- Processamento de Documentos
- Coleta de feedback

**Projetos**
- Planejamento
- Mapa do Projeto
- GANTT
- Modo de Exibição de Calendário
- Modos de exibição
- Orçamento de Projetos
- Acompanhamento de problemas
- Modelos
- Caminho crítico
- Tempo & Despesa
- Metodologias

**Comunicação**
- Documentação Wiki
- Fórum da Comunidade
- Ideação de Clientes

**Monitoramento de bugs**
- Analytics
- Histórico de bugs
- Retenção de dados

**Plataforma**
- Editor de Conversação
- Integração
- Humano-em-o-loop

**Autonomia - Agentes de IA**
- Tomada de decisão independente
- Respostas Adaptativas
- Execução da tarefa
- Resolução de problemas

**Gestão de recursos**
- Definição de recursos
- Capacidade
- Agendamento

**Planejamento**
- Capacidade de Trabalho
- Classificação de tarefas
- Placa Kanban
- Fluxos de trabalho personalizados
- Previsão de lançamentos

**IA generativa**
- Geração de Texto
- Resumo de texto

**Agente AI - Rastreamento de Bugs**
- Aprendizagem Adaptativa
- Interação em Linguagem Natural
- Assistência Proativa

**Agente AI - Agentes de IA**
- Execução Autônoma de Tarefas
- Planejamento em várias etapas
- Integração entre sistemas
- Aprendizagem Adaptativa
- Interação em Linguagem Natural
- Assistência Proativa
- Tomada de Decisão

**Monitoramento de Projetos**
- Linha de base / KPIs
- Alocação de Recursos
- Painéis

**Gerenciamento de fluxo de trabalho**
- Rastreamento de tempo
- Monitoramento de progresso
- Orçamento
- Scorecard da Equipe

**IA generativa**
- Geração de Texto
- Resumo de texto

**Agente AI - Gestão de Projetos**
- Execução Autônoma de Tarefas
- Planejamento em várias etapas
- Integração entre sistemas
- Aprendizagem Adaptativa
- Interação em Linguagem Natural
- Assistência Proativa
- Tomada de Decisão

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