# Jira Reviews **Vendor:** Atlassian **Category:** [Software de Gestão de Produtos](https://www.g2.com/pt/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 7,801 ## About Jira O Jira oferece um espaço colaborativo para alinhar objetivos e prioridades, acompanhar e colaborar no trabalho, e obter insights valiosos que impulsionam melhores resultados para suas equipes. Cada equipe em sua organização — desde produto até marketing e além — é capacitada com a flexibilidade para trabalhar da maneira que deseja. E ao reunir esse trabalho de forma integrada, o Jira permite que você gerencie projetos de forma coesa em um só lugar. - De projetos curtos a grandes programas multifuncionais, divida grandes ideias em etapas alcançáveis. Organize o trabalho, crie marcos, mapeie dependências e deixe a IA lidar com o trabalho pesado. - Vincule o trabalho aos objetivos para que todos possam ver como seu trabalho contribui para os objetivos da empresa e permaneçam alinhados ao que é importante. - Visualize o trabalho com listas, quadros, calendários e mais. Crie fluxos de trabalho para qualquer processo e integre com as ferramentas que você ama. - Obtenha visibilidade sobre o progresso do projeto, entenda os riscos e descubra insights a partir de dados em tempo real para garantir a entrega no prazo e dentro do orçamento. O Jira oferece planejamento e visibilidade multifuncional que alinha o trabalho aos resultados — para que cada equipe seja capaz de entregar grandes ideias, juntas. ## Jira Pros & Cons **What users like:** - Os usuários acham a **facilidade de uso** do Jira excepcional, otimizada para tarefas, gerenciamento de tickets e colaboração em equipe. (1155 reviews) - Os usuários valorizam o **rastreamento em tempo real e as opções personalizáveis** do Jira, melhorando a colaboração da equipe e a transparência do projeto. (857 reviews) - Os usuários valorizam o **rastreamento de tarefas personalizável** no Jira, melhorando significativamente o gerenciamento de projetos e a colaboração em equipe. (799 reviews) - Os usuários valorizam as **integrações poderosas** e o **fluxo de trabalho personalizável** no Jira, melhorando o gerenciamento de tarefas e o alinhamento da equipe. (723 reviews) - Os usuários adoram a **personalização e clareza** do Jira para uma gestão eficaz de tarefas, mantendo as equipes organizadas e no caminho certo. (588 reviews) - Os usuários valorizam as **extensas integrações** oferecidas pelo Jira, melhorando a colaboração e otimizando o gerenciamento de projetos entre equipes. (585 reviews) - Os usuários valorizam os recursos de **colaboração em equipe** do Jira, que melhoram a comunicação e a eficiência em vários departamentos. (566 reviews) - Personalização (520 reviews) - Integrações fáceis (402 reviews) - Integração Fácil (357 reviews) **What users dislike:** - Os usuários acham a **curva de aprendizado íngreme** no Jira, causando confusão e sentimentos de sobrecarga, especialmente para novos usuários. (680 reviews) - Os usuários acham a **complexidade das opções** no Jira esmagadora, levando à confusão e a uma experiência de usuário desafiadora. (502 reviews) - Os usuários acham a **curva de aprendizado acentuada** do Jira desafiadora, especialmente para os novatos que navegam em sua interface complexa. (455 reviews) - Os usuários acham o Jira **opressor** , especialmente devido à sua complexidade e curva de aprendizado acentuada para novos usuários. (343 reviews) - Os usuários experimentam **desempenho lento** com o Jira, frequentemente enfrentando atrasos e problemas ao gerenciar estados de tickets e múltiplos projetos. (327 reviews) - Usabilidade Complexa (294 reviews) - Dificuldade para iniciantes (285 reviews) - Carregamento Lento (221 reviews) - Recursos Limitados (180 reviews) - Os usuários acham o Jira **caro** , especialmente para equipes e projetos maiores, impactando a acessibilidade geral. (179 reviews) ## Jira Reviews ### 1. Powerful All-in-One Project Management and Bug Tracking with Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanth N. | Campus Ambassador, Pequena Empresa (50 ou menos emp.) **Reviewed Date:** May 25, 2026 **O que você mais gosta em Jira?** The thing I like about Jira is how powerful it is, which makes project management, issue tracking and team collaboration under one roof. It provides a kanban board which lists out the tasks in their phase wise order thus giving developers the right knowledge about the progress of the tasks. It offers powerful bug tracking feature because it allows issue loggings and priority assignments. **O que você não gosta em Jira?** Sometimes while handling thousands of tickets the platform might face lag issues, where pages take a lot of time to load even searches too eso when there are many plugins and automations are enabled. Another con with Jira is it's pricing, it is quiet expensive as the pricing varies with the size of the team or when the organisation depends majorly on plugins and advanced features **Que problemas Jira está resolvendo e como isso está beneficiando você?** Jira helps in bringing the various stages of software development under one roof, it is a centralized system which gives developers the right information regarding the tasks and let them know their progress, it helps in managing the bugs, track the tasks progress, fix the deadlines and monitor them with the help of a timesheet. It improves the collaboration between different teams as it allows various people like developers, testers and managers to share their progress with the help of comments and description boxes under the tasks. ### 2. Clean, Customizable UI with Powerful Agile Tools and Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Samarth B. | Student, Pequena Empresa (50 ou menos emp.) **Reviewed Date:** May 23, 2026 **O que você mais gosta em Jira?** JIRA provides a clean, highly customizable UI/UX that works well for both technical and cross-functional teams. Tools like Scrum and Kanban boards, sprint planning, and workflow automation make it straightforward to track projects and keep work organized. Integrations with GitHub, Slack, and Confluence also help streamline collaboration and keep teams aligned. From a performance standpoint, the platform is generally reliable, although larger projects can sometimes feel a bit heavy, especially with extensive configurations in place. Pricing may feel premium for smaller teams, but the ROI becomes more apparent when you’re managing complex workflows and multiple projects at scale. Onboarding is fairly smooth thanks to solid documentation and ready-to-use templates, though more advanced customization can come with an initial learning curve. The newer AI-powered suggestions and automation capabilities have also helped boost productivity by cutting down on repetitive manual tasks. **O que você não gosta em Jira?** I don’t like how slow issue search can feel when I’m using advanced JQL filters on larger projects. Although JIRA is powerful overall, navigating heavily customized workflows and permissions can sometimes become unnecessarily complicated, and it ends up hurting the overall user experience. **Que problemas Jira está resolvendo e como isso está beneficiando você?** I used JIRA to manage my college-level major project, and it saved me a lot of time while helping me lead my team more efficiently. It let me assign specific tasks to each team member, which would have been difficult to do verbally, and it also made it easy to track everyone’s progress so we could meet our deadlines. ### 3. O Jira oferece forte rastreabilidade, planejamento de sprint e automação. **Rating:** 5.0/5.0 stars **Reviewed by:** Sundeep G. | Senior Quality Engineer, Médio Porte (51-1000 emp.) **Reviewed Date:** May 14, 2026 **O que você mais gosta em Jira?** Os desenvolvedores frequentemente valorizam a rastreabilidade e o planejamento de sprints. Os gerentes de projeto gostam de relatórios e visibilidade de dependências. As equipes de operações/suporte apreciam a automação e o encaminhamento de tickets. Algumas equipes menores preferem ferramentas mais leves porque o Jira pode parecer pesado para trabalhos rápidos ou criativos. **O que você não gosta em Jira?** As maiores reclamações que as pessoas têm sobre o Jira tendem a cair em alguns padrões: Fica complicado rapidamente — O Jira é extremamente configurável, mas essa flexibilidade pode se transformar em fluxos de trabalho inchados, muitos campos personalizados, permissões confusas e processos inconsistentes entre equipes. Muitos usuários descrevem a curva de aprendizado como íngreme. A interface pode parecer desordenada — Especialmente para usuários não técnicos. Encontrar configurações, filtros ou até mesmo ações básicas às vezes requer mais cliques do que deveria. Os usuários frequentemente mencionam atrito na navegação e inconsistência na experiência do usuário. Problemas de desempenho em escala — Grandes instâncias do Jira com personalização pesada, plugins e grandes volumes de problemas podem se tornar visivelmente lentas. As equipes frequentemente reclamam de quadros lentos, buscas demoradas e painéis lentos. A superpersonalização se torna dívida técnica — As organizações frequentemente continuam adicionando fluxos de trabalho, automações, plugins e campos até que o Jira se torne difícil de manter ou atualizar. Mesmo administradores experientes mencionam esse problema. **Que problemas Jira está resolvendo e como isso está beneficiando você?** 1. "Onde está realmente todo o trabalho?" A maioria das equipes luta com o acompanhamento fragmentado do trabalho — tarefas em chats, planilhas, e-mails ou na cabeça das pessoas. O Jira centraliza tudo em um único sistema para que você possa ver: - no que está sendo trabalhado - quem está trabalhando nisso - o que está bloqueado - o que está feito vs. pendente Benefício: menos confusão, menos tarefas perdidas e responsabilidade mais clara. 2. Coordenação entre várias pessoas e equipes Uma vez que um projeto envolve vários engenheiros, equipes de QA, produto ou operações, a coordenação se torna difícil. O Jira estrutura o trabalho em issues, épicos e quadros para que as dependências sejam visíveis. Benefício: menos lacunas do tipo "Eu pensei que você estava fazendo isso" e melhor alinhamento entre equipes. 3. Gerenciamento da complexidade na entrega (especialmente software) O trabalho de software não é linear — tem bugs, revisões, lançamentos e requisitos em mudança. O Jira modela essa realidade com: - fluxos de trabalho (A Fazer → Em Progresso → Feito, etc.) - planejamento de sprints (quadros Scrum) - acompanhamento de fluxo Kanban Benefício: o trabalho se torna previsível o suficiente para planejar, mesmo quando é confuso por baixo. 4. Priorização e compensações O Jira facilita a classificação de tarefas, a atribuição de pontos de história e o acompanhamento de itens de backlog. Isso ajuda as equipes a decidirem o que não fazer tanto quanto o que fazer. Benefício: reduz a troca aleatória de tarefas e mantém o foco no trabalho de maior impacto. 5. Visibilidade e relatórios Gerentes e equipes podem ver painéis, gráficos de burndown, tempo de ciclo e throughput. Benefício: as decisões são baseadas em dados em vez de intuição ("Estamos realmente entregando mais rápido ou apenas nos sentindo ocupados?"). ### 4. Limpo e Sem Atrito, Ainda Assim Profundamente Personalizável para Fluxos de Trabalho Ágeis **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar Javier M. | Senior Developer, Pequena Empresa (50 ou menos emp.) **Reviewed Date:** May 16, 2026 **O que você mais gosta em Jira?** A maior força do Jira é sua simplicidade central. Enquanto outros gerentes de projeto complicam demais o básico, o Jira mantém a base limpa. Se eu só preciso criar rapidamente uma tarefa, mapear problemas secundários ou deixar um comentário, é completamente sem atrito. No entanto, como alguém que trata software e fluxos de trabalho como um ofício, eu realmente aprecio a profundidade da personalização. Ele evoluiu para incluir recursos ágeis modernos, permitindo que você construa um sistema robusto e personalizado sem sacrificar aquela facilidade limpa e pronta para uso. **O que você não gosta em Jira?** A confiabilidade do editor de comentários ao lidar com mídia rica. Frequentemente, preciso anexar capturas de tela ou gravações de vídeo para documentar adequadamente um problema, mas o Jira às vezes falha ao processar esses uploads e o faz silenciosamente. Não há mensagem de erro ou aviso — eu clico em salvar, assumo que a atualização está registrada com segurança, apenas para perceber no dia seguinte que todo o comentário está completamente ausente. A plataforma realmente precisa de um melhor tratamento de erros e feedback claro na interface do usuário quando um anexo de mídia rica falha ao ser carregado. **Que problemas Jira está resolvendo e como isso está beneficiando você?** Integrar o gerenciamento de repositórios diretamente na plataforma Jira mantém todo o ciclo de desenvolvimento contínuo. Mas o verdadeiro destaque é aproveitar agentes de IA para ajudar nas revisões de código. Ter essa camada automatizada de validação é um grande impulso para o desempenho da equipe e mantém nossa documentação de projeto incrivelmente limpa. Eu realmente gosto de como o ecossistema está evoluindo para apoiar o desenvolvimento moderno, e estou ansioso para explorar mais a fundo os recursos mais recentes em breve. ### 5. Powerful Tool for Agile Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Hari Krishnan P. | Software Engineer, Software de Computador, Pequena Empresa (50 ou menos emp.) **Reviewed Date:** May 20, 2026 **O que você mais gosta em Jira?** I really like Jira because it helps me manage tasks and keeps everything organized in one place. Jira has features like sprint planning and Kanban boards that make it easy to track progress and avoid confusion when I am working with my team on a project. One thing I use a lot in Jira is issue tracking. I get updates and comments on each issue. This helps my team stay on the page especially when we are working on the backend and frontend at the same time. The boards in Jira are easy to use because I can drag and drop things around. I can also use filters to prioritize my work and track anything that is blocking me. Jira also works well with tools like GitHub and Slack. This means I can see what is going on with my project without having to switch between platforms all the time. At first Jira can feel a bit overwhelming because it has a lot of features.. Once I set up my workflows and dashboards it is easy to use. Jira is also very good at handling projects. Sometimes it can take a while to load complex boards but that is okay. In terms of return on investment Jira provides value for teams managing multiple projects. The support for Jira is good. There are a lot of documents and community resources that can help me if I get stuck. One thing I did not expect to like about Jira is the reporting and analytics features. These features help me figure out what is slowing me down and how I can plan my sprints better. Jira is also getting better at using intelligence to help with project management. For example Jira can suggest tasks for me. Summarize what is going on with my project. This makes it easier for me to manage my projects over time. I use Jira to manage my projects. I like how it helps me with Jira project management. Jira is a tool, for Jira project management. **O que você não gosta em Jira?** I think Jira can be too complicated when you just want to do something. The interface can get really messy when you are working on a project. Sometimes Jira is slow when you have made a lot of changes to the boards or when you have a lot of things to catch up on with Jira **Que problemas Jira está resolvendo e como isso está beneficiando você?** Jira is a help when it comes to keeping track of projects and managing tasks. It does this by keeping everything in one place so I can see what is going on. ### 6. O Jira torna a alocação de tarefas fácil com recursos de rastreamento poderosos **Rating:** 5.0/5.0 stars **Reviewed by:** Swathi A. | Zuno Community Captain , Empresa (> 1000 emp.) **Reviewed Date:** May 18, 2026 **O que você mais gosta em Jira?** O Jira me ajuda a alocar minha tarefa simultaneamente com vários recursos como estimativa, pontos de história, subtarefa, rótulo, responsável, comentários, marcação e muito mais. **O que você não gosta em Jira?** De acordo com a última atualização do Jira, certos itens estão listados sob outras funcionalidades que são um pouco difíceis de acessar ou lembrar a localização visual exata. **Que problemas Jira está resolvendo e como isso está beneficiando você?** Ajuda-me a alocar minha tarefa diariamente, rótulo de status para confirmar os detalhes do ticket, marcar usuários para saber mais informações, registro de trabalho e assim por diante. ### 7. Jira’s Flexibility and Integrations Made Cross-Functional Workflows Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Kenan D. | TechOps Engineer, Médio Porte (51-1000 emp.) **Reviewed Date:** May 19, 2026 **O que você mais gosta em Jira?** I would rate Jira a 9 out of 10. At Pliant GmbH, it was a core part of how we managed engineering, product, and operational workflows—especially sprint planning, backlog management, incident tracking, and coordinating cross-functional projects. One of its biggest strengths was the flexibility and the integration ecosystem. Connecting Jira with Confluence, Slack, GitHub, and our deployment workflows made it much easier to link technical work, documentation, and operational processes in a single system. For example, during payment infrastructure updates or API feature rollouts, teams could track development progress, blockers, deployments, and incidents in a structured, consistent way. The main reason I wouldn’t give it a full 10 is that Jira can become complex and harder to manage as workflows scale. Custom workflows, permissions, and board structures sometimes required ongoing maintenance, and for non-technical teams the interface could occasionally feel overwhelming compared with lighter project management tools. **O que você não gosta em Jira?** One thing I dislike about Jira is that it can become overly complex as workflows and teams scale. At Pliant GmbH, different teams—such as engineering, product, operations, and compliance—often used customized workflows, boards, and ticket structures, which sometimes made navigation and day-to-day project management harder than it needed to be. Another challenge was the ongoing maintenance required for workflows, permissions, and overall issue organization. As projects grew, boards could get cluttered with tickets, dependencies, and custom fields, and it became difficult to keep a clear overview without frequent cleanup and active process management. For non-technical teams in particular, Jira could feel less intuitive than lighter collaboration tools. Even though it’s very powerful for engineering work and operational tracking, simpler workflows sometimes ended up requiring more configuration than I expected. Lastly, setting up reporting and dashboards often took extra customization to produce meaningful insights for different departments, especially in fast-moving operational environments like payment infrastructure and incident management. **Que problemas Jira está resolvendo e como isso está beneficiando você?** Jira primarily helped us solve challenges around project tracking, workflow management, and cross-functional coordination at Pliant GmbH. It gave us a centralized place to manage engineering tasks, product roadmaps, incident tracking, and operational workflows, which became more and more important as the company scaled. For instance, during payment infrastructure updates or API feature rollouts, Jira made it easier for engineering and product teams to track progress, manage dependencies, prioritize work, and coordinate releases. Rather than relying on scattered spreadsheets or ad-hoc Slack updates, we had clearer ownership, deadlines, and visibility into what was in progress and what was coming next. Jira was also highly valuable for incident management and operational follow-ups. When production issues or service disruptions occurred, teams could quickly create incident tickets, assign responsibilities, document root causes, and track follow-up actions in a structured, consistent way. Overall, the biggest benefit was stronger transparency and accountability across teams. Engineering, product, operations, and compliance could stay aligned on priorities, blockers, and delivery timelines, which reduced miscommunication and helped improve execution speed in a fast-paced fintech environment. ### 8. Centralizes Project Management but Needs Smoother Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Chandrakanth N. | Software Engineering Manager, Médio Porte (51-1000 emp.) **Reviewed Date:** May 19, 2026 **O que você mais gosta em Jira?** I use Jira to manage all my projects and track the engineering work. Jira is great for handling project updates and overseeing what projects and tickets engineers are working on. I like that all my projects are managed in one place with the team, components, and labels, so I don't have to switch between multiple tools. I can create filters and look at the status of projects and tickets which is super handy. The filters are really important for me as they help me focus on what matters most and help in tracking projects effectively. **O que você não gosta em Jira?** So the whole navigation is very overwhelming. And that has to be fixed. Second is the links that come on Slack. I have integrated Jira into my Slack. So let's say someone sends a link in the Slack. Right? So that doesn't open in the Jira app on the phone. Rather, it opens on the web page where I have to do the single sign off. Is a lengthy process. Every time, like, ticket comes very frequently. Like, every fifteen minutes or every fifteen minutes, I have to log in. Rather if it opens on the app, it solves very good problem for me. So that needs to be now what I have to do is I have to, like, look for that number, open the Jira app, look for like, find the search option, then search that ticket, and then open. This is a huge user journey I'm missing out. And sometimes we use it with Google Sheets to only, like, pull all the tickets into Google Sheets and do some calculations which Jira is missing again. So that needs to be there. **Que problemas Jira está resolvendo e como isso está beneficiando você?** I use Jira to manage all my projects in one place, making it easy to handle updates, track tickets, and monitor project cycles. It keeps everything organized with filters and dashboards, so I don't have to switch between multiple tools. ### 9. Jira Makes Sprint Tracking and Task Delivery Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Arjun M. | Associated Software Development Engineer , Médio Porte (51-1000 emp.) **Reviewed Date:** May 19, 2026 **O que você mais gosta em Jira?** Jira is a very convenient and easy tool for tracking the entire lifecycle of a task, from planning to getting it live in production. It helps the whole team track delivery and productivity throughout the sprint. I’ve found it especially helpful for keeping both product and technical tasks organized and ensuring they get delivered on time. It’s also integrated with Jenkins and the CI/CD pipeline, which sends notifications when tasks go live. **O que você não gosta em Jira?** Sometimes, changes to a task’s status take a bit of time to show up in everyone’s account. This latency can occasionally last around a minute, but it doesn’t seem to go beyond that. A similar issue happens when assigning a task to a team member. It can take a little while for them to be notified and for the assignment to appear on their dashboard. **Que problemas Jira está resolvendo e como isso está beneficiando você?** It helps us keep track of all our stories from the planning phase through to getting them live in production. It also helps us track task ownership, along with the deadlines assigned to each item. Jira has helped our teams stay on top of sprint velocity and overall delivery. ### 10. Jira Makes Agile Project Tracking and Collaboration Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Maulik . | Delivery Manager, Pequena Empresa (50 ou menos emp.) **Reviewed Date:** May 19, 2026 **O que você mais gosta em Jira?** Jira is one of the best project management tools available. It excels at team collaboration and enables real-time tracking of progress across projects, which has been invaluable for our Project Managers, Product Owners, and Tech Leads in handling heavy workloads. It keeps every team member and stakeholder on the same page regarding project progress, which dramatically reduces miscommunication. Jira is excellent for Sprint Management and Backlog Management, and the ability to clearly define an owner for every action item ensures accountability across the team. Custom workflows, dashboards, and reporting make it easy to visualize where we stand at any point. Overall, Jira has become indispensable for running agile projects efficiently. **O que você não gosta em Jira?** There is not much to dislike. The learning curve can feel steep for new users due to the depth of configuration options and customization. Performance can occasionally slow down on very large projects with heavy dashboards. Pricing can also add up for larger teams. Overall though, the value Jira delivers far outweighs these minor downsides. **Que problemas Jira está resolvendo e como isso está beneficiando você?** Jira solves the problem of fragmented project tracking and lack of visibility into team progress. Before Jira, our team struggled to keep PMs, POs, Tech Leads, and stakeholders aligned on what was happening day-to-day. Now everyone has a single source of truth for sprint progress, backlog status, and ownership of action items. Real-time dashboards and reports help us identify blockers early and make faster decisions. Sprint and backlog management features keep our agile cadence on track, and clearly assigned owners eliminate confusion over accountability. The result is improved delivery predictability and significantly less time spent in status meetings. ## Jira Discussions - [Como o Jira está transformando as práticas de gerenciamento de projetos em equipes de desenvolvimento ágil de software?](https://www.g2.com/pt/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 10 comments, 7 upvotes - [Para que é usado o Jira?](https://www.g2.com/pt/discussions/what-is-jira-used-for) - 5 comments, 5 upvotes - [Como o Jira está transformando as práticas de gerenciamento de projetos em equipes de desenvolvimento ágil de software?](https://www.g2.com/pt/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 6 comments, 4 upvotes - [Is Jira a good tool?](https://www.g2.com/pt/discussions/is-jira-a-good-tool) - 13 comments, 4 upvotes - [What does Jira software do?](https://www.g2.com/pt/discussions/what-does-jira-software-do) - 4 comments, 2 upvotes - [View Jira pricing details and edition comparison](https://www.g2.com/pt/products/jira/reviews/jira-review-4299810?section=pricing&secure%5Bexpires_at%5D=2026-05-25+06%3A24%3A37+-0500&secure%5Bsession_id%5D=744904eb-2878-49bc-b704-30bb1fb21b30&secure%5Btoken%5D=ba346afb64aa82a3b5ec9a3c2dd48069e71456e7cac45f68544c06e488aabbe1&format=llm_user) ## Jira Integrations - [7pace](https://www.g2.com/pt/products/7pace/reviews) - [Acunetix by Invicti](https://www.g2.com/pt/products/acunetix-by-invicti/reviews) - [Adobe Experience Manager](https://www.g2.com/pt/products/adobe-experience-manager/reviews) - [Adobe XD](https://www.g2.com/pt/products/adobe-xd/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/pt/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/pt/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[BrowserStack](https://www.g2.com/pt/products/browserstack/reviews) - [Bugzilla](https://www.g2.com/pt/products/bugzilla/reviews) - [Centercode](https://www.g2.com/pt/products/centercode/reviews) - [Chrome OS](https://www.g2.com/pt/products/chrome-os/reviews) - [CircleCI](https://www.g2.com/pt/products/circleci/reviews) - [Claude](https://www.g2.com/pt/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/pt/products/anthropic-claude-code/reviews) - [Coda](https://www.g2.com/pt/products/superhuman-coda/reviews) - [Confluence](https://www.g2.com/pt/products/confluence/reviews) - [Copado DevOps](https://www.g2.com/pt/products/copado-devops/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/pt/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [CucumberStudio](https://www.g2.com/pt/products/cucumberstudio/reviews) - [Cursor](https://www.g2.com/pt/products/cursor/reviews) - [Databricks](https://www.g2.com/pt/products/databricks/reviews) - [Datto RMM](https://www.g2.com/pt/products/datto-rmm/reviews) - [Deel Payroll](https://www.g2.com/pt/products/deel-payroll/reviews) - [Draw.io](https://www.g2.com/pt/products/draw-io/reviews) - [Dynatrace](https://www.g2.com/pt/products/dynatrace/reviews) - [Enterprise Tester](https://www.g2.com/pt/products/enterprise-tester/reviews) - [Factory AI](https://www.g2.com/pt/products/factory-ai/reviews) - [Figma](https://www.g2.com/pt/products/figma/reviews) - [Figma for Jira](https://www.g2.com/pt/products/figma-for-jira/reviews) - [Fin](https://www.g2.com/pt/products/fin/reviews) - [FishEye](https://www.g2.com/pt/products/fisheye/reviews) - [Freshdesk](https://www.g2.com/pt/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/pt/products/freshservice/reviews) - [Front Desk](https://www.g2.com/pt/products/hotel-link-solutions-front-desk/reviews) - [Gearset DevOps](https://www.g2.com/pt/products/gearset-devops/reviews) - [Git](https://www.g2.com/pt/products/git/reviews) - [GitHub](https://www.g2.com/pt/products/github/reviews) - [GitHub Copilot](https://www.g2.com/pt/products/github-copilot/reviews) - [GitHub Inc.](https://www.g2.com/pt/products/github-inc/reviews) - [Git Integration for Jira](https://www.g2.com/pt/products/git-integration-for-jira/reviews) - [GitLab](https://www.g2.com/pt/products/gitlab/reviews) - [Gliffy](https://www.g2.com/pt/products/gliffy/reviews) - [Google Meet](https://www.g2.com/pt/products/google-meet/reviews) - [Google Security Operations](https://www.g2.com/pt/products/google-security-operations/reviews) - [Google Workspace](https://www.g2.com/pt/products/google-workspace/reviews) - [Grammarly](https://www.g2.com/pt/products/grammarly/reviews) - [Greenhouse](https://www.g2.com/pt/products/greenhouse/reviews) - [HelpinBox.io](https://www.g2.com/pt/products/helpinbox-io/reviews) - [Helpwise](https://www.g2.com/pt/products/helpwise/reviews) - [HR Partner](https://www.g2.com/pt/products/hr-partner/reviews) - [HubSpot Sales Hub](https://www.g2.com/pt/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/pt/products/hubspot-service-hub/reviews) - [Hubstaff](https://www.g2.com/pt/products/hubstaff/reviews) - [Integrately](https://www.g2.com/pt/products/integrately/reviews) - [inVision](https://www.g2.com/pt/products/inphronesis-invision/reviews) - [IriusRisk](https://www.g2.com/pt/products/iriusrisk/reviews) - [Jama Connect](https://www.g2.com/pt/products/jama-connect/reviews) - [Jam.dev](https://www.g2.com/pt/products/jam-dev/reviews) - [Jenkins](https://www.g2.com/pt/products/jenkins/reviews) - [Jenkins X](https://www.g2.com/pt/products/jenkins-x/reviews) - [JFrog](https://www.g2.com/pt/products/jfrog-2024-03-28/reviews) - [Jira Cloud for Sheets](https://www.g2.com/pt/products/jira-cloud-for-sheets/reviews) - [Jira Service Management](https://www.g2.com/pt/products/jira-service-management/reviews) - [Keka](https://www.g2.com/pt/products/keka/reviews) - [keypup.io](https://www.g2.com/pt/products/keypup-io/reviews) - [Kore.AI](https://www.g2.com/pt/products/kore-ai/reviews) - [LambdaTest](https://www.g2.com/pt/products/lambdatest-lambdatest/reviews) - [LaunchDarkly](https://www.g2.com/pt/products/launchdarkly/reviews) - [Looker](https://www.g2.com/pt/products/looker/reviews) - [Loom](https://www.g2.com/pt/products/atlassian-loom/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/pt/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Mailgun](https://www.g2.com/pt/products/mailgun/reviews) - [Make](https://www.g2.com/pt/products/integromat-by-celonis-make/reviews) - [Microsoft 365](https://www.g2.com/pt/products/microsoft365/reviews) - [Microsoft Copilot](https://www.g2.com/pt/products/microsoft-copilot/reviews) - [Microsoft Entra ID](https://www.g2.com/pt/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/pt/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/pt/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/pt/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/pt/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/pt/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/pt/products/microsoft-microsoft-project-portfolio-management/reviews) - [Microsoft SharePoint](https://www.g2.com/pt/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/pt/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/pt/products/microsoft-word/reviews) - [Miro](https://www.g2.com/pt/products/miro/reviews) - [MuleSoft Automation](https://www.g2.com/pt/products/mulesoft-automation/reviews) - [n8n](https://www.g2.com/pt/products/n8n/reviews) - [NetSuite](https://www.g2.com/pt/products/netsuite/reviews) - [Notion](https://www.g2.com/pt/products/notion/reviews) - [Objectivity/DB](https://www.g2.com/pt/products/objectivity-db/reviews) - [Octopus Deploy](https://www.g2.com/pt/products/octopus-deploy/reviews) - [Okta](https://www.g2.com/pt/products/okta/reviews) - [Optimizely Content Marketing Platform](https://www.g2.com/pt/products/optimizely-content-marketing-platform/reviews) - [Optro](https://www.g2.com/pt/products/optro/reviews) - [Orca Security](https://www.g2.com/pt/products/orca-security/reviews) - [OutSystems](https://www.g2.com/pt/products/outsystems/reviews) - [PagerDuty](https://www.g2.com/pt/products/pagerduty/reviews) - [Planhat](https://www.g2.com/pt/products/planhat/reviews) - [PL Rating](https://www.g2.com/pt/products/pl-rating/reviews) - [PractiTest](https://www.g2.com/pt/products/practitest/reviews) - [Productboard](https://www.g2.com/pt/products/productboard/reviews) - [PSA](https://www.g2.com/pt/products/psa/reviews) - [Qase](https://www.g2.com/pt/products/qase/reviews) - [QMetry Test Management](https://www.g2.com/pt/products/qmetry-test-management/reviews) - [QTest](https://www.g2.com/pt/products/quotium-technologies-qtest/reviews) - [Qualys VMDR](https://www.g2.com/pt/products/qualys-vmdr/reviews) - [Responsive, formerly RFPIO](https://www.g2.com/pt/products/responsive-formerly-rfpio/reviews) - [Rippling](https://www.g2.com/pt/products/rippling/reviews) - [Rocketlane](https://www.g2.com/pt/products/rocketlane-corp/reviews) - [Rovo](https://www.g2.com/pt/products/rovo/reviews) - [Salesforce Agentforce](https://www.g2.com/pt/products/salesforce-agentforce/reviews) - [Salesforce CRM Analytics (formerly Tableau CRM)](https://www.g2.com/pt/products/salesforce-crm-analytics-formerly-tableau-crm/reviews) - [Sauce Labs](https://www.g2.com/pt/products/sauce-labs/reviews) - [ScriptRunner for Jira](https://www.g2.com/pt/products/scriptrunner-for-jira/reviews) - [Sentry](https://www.g2.com/pt/products/sentry/reviews) - [ServiceNow IT Service Management](https://www.g2.com/pt/products/servicenow-it-service-management/reviews) - [Shuffle](https://www.g2.com/pt/products/shuffle/reviews) - [Skyhigh Cloud Access Security Broker](https://www.g2.com/pt/products/skyhigh-cloud-access-security-broker/reviews) - [Slack](https://www.g2.com/pt/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/pt/products/slack-connector-for-jira/reviews) - [Slack Integration+ for Jira](https://www.g2.com/pt/products/slack-integration-for-jira/reviews) - [Smartsheet](https://www.g2.com/pt/products/smartsheet/reviews) - [Snowflake](https://www.g2.com/pt/products/snowflake/reviews) - [Snyk](https://www.g2.com/pt/products/snyk/reviews) - [SoftExpert Suite](https://www.g2.com/pt/products/softexpert-suite/reviews) - [SolarWinds Service Desk](https://www.g2.com/pt/products/solarwinds-service-desk/reviews) - [SonarQube](https://www.g2.com/pt/products/sonarqube/reviews) - [Splunk Enterprise](https://www.g2.com/pt/products/splunk-enterprise/reviews) - [Stack Overflow Internal](https://www.g2.com/pt/products/stack-overflow-internal/reviews) - [Support for Gitea - a painless self-hosted Git service](https://www.g2.com/pt/products/support-for-gitea-a-painless-self-hosted-git-service/reviews) - [Tableau](https://www.g2.com/pt/products/tableau/reviews) - [Task4Work](https://www.g2.com/pt/products/task4work/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/pt/products/teams-manager-for-microsoft-teams/reviews) - [Tempo](https://www.g2.com/pt/products/tempo-2026-05-04/reviews) - [Tenable Nessus](https://www.g2.com/pt/products/tenable-nessus/reviews) - [Testmo](https://www.g2.com/pt/products/testmo/reviews) - [TestRail](https://www.g2.com/pt/products/testrail/reviews) - [Thena](https://www.g2.com/pt/products/thena/reviews) - [Toggl Track](https://www.g2.com/pt/products/toggl-track/reviews) - [Torq AI SOC Platform](https://www.g2.com/pt/products/torq-ai-soc-platform/reviews) - [Trello](https://www.g2.com/pt/products/trello/reviews) - [Tricentis qTest](https://www.g2.com/pt/products/tricentis-qtest/reviews) - [Tricentis Testim](https://www.g2.com/pt/products/tricentis-testim/reviews) - [Unthread](https://www.g2.com/pt/products/unthread/reviews) - [Uptime.com](https://www.g2.com/pt/products/uptime-com/reviews) - [ValGenesis Validation Lifecycle Suite](https://www.g2.com/pt/products/valgenesis-validation-lifecycle-suite/reviews) - [Vanta](https://www.g2.com/pt/products/vanta/reviews) - [Visual Studio Code](https://www.g2.com/pt/products/visual-studio-code/reviews) - [Windows 11](https://www.g2.com/pt/products/windows-11/reviews) - [Wiz](https://www.g2.com/pt/products/wiz-wiz/reviews) - [Workato](https://www.g2.com/pt/products/workato/reviews) - [Workday HCM](https://www.g2.com/pt/products/workday-hcm/reviews) - [Wrike](https://www.g2.com/pt/products/wrike/reviews) - [Xray Test Management](https://www.g2.com/pt/products/xray-test-management/reviews) - [Zapier](https://www.g2.com/pt/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/pt/products/zendesk-for-customer-service/reviews) - [Zephr](https://www.g2.com/pt/products/zephr/reviews) - [Zephyr Enterprise](https://www.g2.com/pt/products/zephyr-enterprise/reviews) - [Zephyr Scale](https://www.g2.com/pt/products/zephyr-scale/reviews) - [Zoho CRM](https://www.g2.com/pt/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/pt/products/zoho-desk/reviews) - [Zoom Workplace](https://www.g2.com/pt/products/zoom-workplace/reviews) - [ZyLAB ONE](https://www.g2.com/pt/products/zylab-one/reviews) - [Zyper](https://www.g2.com/pt/products/zyper/reviews) ## Jira Features **Tarefas** - Criação & Atribuição - Datas de Vencimento - Priorização de tarefas - Listas de tarefas pendentes - Dependências - Atualizações em massa - Arrastar & Soltar - Tarefas recorrentes **Relatório de Bugs** - Relatórios do usuário & Feedback - Relatórios do testador e comentários - Relatórios da equipe & Comentários **Respostas** - Personalização - Rota para o Ser Humano - Compreensão de linguagem natural (NLU) **Automatização - Agentes de IA** - Acompanhamento de Vendas - Automação da Interação com o Cliente - Geração de Leads - Processamento de Documentos - Coleta de feedback **Projetos** - Planejamento - Mapa do Projeto - GANTT - Modo de Exibição de Calendário - Modos de exibição - Orçamento de Projetos - Acompanhamento de problemas - Modelos - Caminho crítico - Tempo & Despesa - Metodologias **Comunicação** - Documentação Wiki - Fórum da Comunidade - Ideação de Clientes **Monitoramento de bugs** - Analytics - Histórico de bugs - Retenção de dados **Plataforma** - Editor de Conversação - Integração - Humano-em-o-loop **Autonomia - Agentes de IA** - Tomada de decisão independente - Respostas Adaptativas - Execução da tarefa - Resolução de problemas **Gestão de recursos** - Definição de recursos - Capacidade - Agendamento **Planejamento** - Capacidade de Trabalho - Classificação de tarefas - Placa Kanban - Fluxos de trabalho personalizados - Previsão de lançamentos **IA generativa** - Geração de Texto - Resumo de texto **Agente AI - Rastreamento de Bugs** - Aprendizagem Adaptativa - Interação em Linguagem Natural - Assistência Proativa **Agente AI - Agentes de IA** - Execução Autônoma de Tarefas - Planejamento em várias etapas - Integração entre sistemas - Aprendizagem Adaptativa - Interação em Linguagem Natural - Assistência Proativa - Tomada de Decisão **Monitoramento de Projetos** - Linha de base / KPIs - Alocação de Recursos - Painéis **Gerenciamento de fluxo de trabalho** - Rastreamento de tempo - Monitoramento de progresso - Orçamento - Scorecard da Equipe **IA generativa** - Geração de Texto - Resumo de texto **Agente AI - Gestão de Projetos** - Execução Autônoma de Tarefas - Planejamento em várias etapas - Integração entre sistemas - Aprendizagem Adaptativa - Interação em Linguagem Natural - Assistência Proativa - Tomada de Decisão ## Top Jira Alternatives - [ClickUp](https://www.g2.com/pt/products/clickup/reviews) - 4.6/5.0 (11,955 reviews) - [Asana](https://www.g2.com/pt/products/asana/reviews) - 4.4/5.0 (13,101 reviews) - [Teamwork.com](https://www.g2.com/pt/products/teamwork-com/reviews) - 4.4/5.0 (1,176 reviews)